The Merchant

4.5
829 Reviews
$30 and under
Contemporary American
The Merchant is a big space that served for more than a century as a leather store. We've brought in high-top tables near the windows ... a 40-foot bar on one side of the room … and more formal dining spots on the opposite side. We have a semi-private dining room in back, and another private dining room downstairs. For our menu, we make almost all of our fare from scratch. Executive chef Ignacio Lopez previously worked at both Beat Hotel in Cambridge and Tuscan Kitchen in Burlington. Chef Lopez cures and smokes all the meat in house. Our burger is top-notch, as are other dishes like house-made pasta, Crispy Organic Chicken Milanese, and Steak Frites. The Merchant serves salads, sandwiches ($12-$19), and more for the lunch rush. And for dinner, we are a full-service brasserie (with most entrees ranging from $22-$28). The bar has 20 beers on tap, many of them locally brewed, plus a full selection of craft cocktails to serve our patrons, especially the after-work crowd.
What 829 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.5
ambience
4.3
value
Noise · Moderate
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JQ
JenQ
New England
4 reviews
Dined on January 8, 2022
Overall3food2service5ambience4

Food was average but our wait person was excellent!! Loved our round booth for a party of 5. Cool vibe but not crowded probably due to the food. Be back for bar only.

KC
KristaC
Richmond
1 review
Dined on December 24, 2021
Overall5food5service5ambience5

Friendly staff, delicious cocktails and food, great value!

T
vipTriplemom
New England
62 reviews
Dined on December 22, 2021
Overall5food5service5ambience5

Great server!!

NA
vipNotAProFoodCritic
Atlanta
3 reviews
Dined on December 18, 2021
Overall1food1service1ambience4

Slow, nonexistent server. Bland food. Do not recommend.

L
Lauren
1 review
Dined on December 17, 2021
Overall5food5service3ambience4

The smoked pork ribs were unbelievable. The drinks were okay but you could not go wrong with food

AB
AmandaB
New York Area
9 reviews
Dined on December 17, 2021
Overall5food5service5ambience5

Delicious food, unique cocktails, great service. This is always one of my favorite go-to places for a good time.

AR
AdrianaR
1 review
Dined on December 13, 2021
Overall5food5service5ambience5

Wonderful service and excellent food. Place is cozy and quiet for lunch. Definitely one of my best places in Downtown Crossing.

m
mikeonthetown
New England
9 reviews
Dined on December 13, 2021
Overall5food5service5ambience5

Excellent as usual

AC
AndyC
New England
1 review
Dined on December 10, 2021
Overall5food5service5ambience5

The best burger in the city! Drinks are delicious too!

CH
vipConorH
New England
1 review
Dined on December 7, 2021
Overall5food5service5ambience5

The Merchant never fails! It's the perfect spot for work lunches, after-work drinks, or weekend brunches. One of the best spots in DTX!

j
vipjbkoll
New England
30 reviews
Dined on December 3, 2021
Overall3food3service4ambience4

Pre show dinner at Orpheum worked out well, but the food was not impressive, yet it was adequate. Great waiter, fine drink list and good vegetarian options but not the best execution.

SH
vipSeanH
New England
31 reviews
Dined on December 3, 2021
Overall5food5service5ambience5

First time diners at The Merchant and we were all very pleased. Pre-Nutcracker dinner for our family and everything was fantastic. Personable service and great food and a quality selection of wines and craft cocktais. We will be back for sure. Thank you!

f
foodie26
New England
1 review
Dined on December 3, 2021
Overall5food5service5ambience5

This was a date night away from kids first time in a long time. The food, cocktails and service were great. We really enjoyed the night.

A
Ashac
1 review
Dined on December 3, 2021
Overall5food5service5ambience5

Wonderful service, super tasty food. We were about 30 min late for our reservation but we were still able to get in to a table quickly. Very pleasant experience all around.

y
yukky
1 review
Dined on December 2, 2021
Overall1food2service4ambience1

the room was so very dark! had to take out my phone light to read the menu.
ordered the green salad with tofu on top. lettuce was soggy and salad was over salted... and tofu had zero taste. i realize that it's tofu, but come on.
others had the red curry and the piece of bok choy was so huge and tough that she couldnt even cut or eat it.

TO
TiffanyO
1 review
Dined on November 30, 2021
Overall5food5service4ambience5

Absolutely fantastic food and ambiance! A must try if you are in the Boston area!

MB
MarkB
1 review
Dined on November 30, 2021
Overall4food4service4ambience4

may I please have a copy of the receipt for office expense
thank you

OT
OpenTable Diner
New England
1 review
Dined on November 29, 2021
Overall5food5service2ambience5

Overall very good experience, although our waiter was a bit inattentive.

OT
OpenTable Diner
New England
2 reviews
Dined on November 27, 2021
Overall5food5service5ambience5

Our waiter was outstanding!

OT
OpenTable Diner
New England
1 review
Dined on November 27, 2021
Overall3food4service2ambience4

We arrived shortly after they had opened so the service was very good in the beginning however it slowed considerably as more people arrived. Our server was friendly and considerate however, like many restaurants these days, I believe that the slow service was a result of the restaurant being understaffed.

We had the fish and chips, burger, and steak frites which were all delicious. The calamari was also very good but small to share amongst five people.

Worth going back but expecting slower service like most restaurants currently.

OT
OpenTable Diner
Las Vegas
1 review
Dined on November 25, 2021
Overall4food3service4ambience4

Food was alright but kind of overpriced

RG
RiGard
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

My husband and I went for Thanksgiving and it was absolutely delicious! Tender meat, amazing drinks and such a beautiful restaurant.

KA
KristaA
Phoenix
2 reviews
Dined on November 25, 2021
Overall5food5service5ambience5

My husband and I had Thanksgiving dinner at the Merchant. Dinner was excellent!

SL
SharonL
1 review
Dined on November 25, 2021
Overall5food5service5ambience4

Very lovely TG dinner. The staff was very attentive and checked on us often. The food was yummy.

OT
OpenTable Diner
New England
2 reviews
Dined on November 25, 2021
Overall3food4service3ambience4

Thanksgiving dinner.
Nice inside. Service was OK, nothing great. Food was good, nothing great.
Was probably about 20% occupancy at 2pm but hostess wanted to seat us at a small two-top table while there were booths and 4 top tables widely available. When I requested a larger table it was like asking for a free meal. They had to consult with others to see if it was even allowed.
Might try again during normal hours but there are soo many places downtown that there’s not much time for more than first impressions.

MS
MitchellS
New England
1 review
Dined on November 25, 2021
Overall5food5service5ambience5

One of the most enjoyable Thanksgiving we have ever had. Food, Service, and atmosphere were incredible! We were stuffed and didn't have to clean up.
This is going to be an annual tradition for us!

g
goodfellas
New England
3 reviews
Dined on November 20, 2021
Overall5food5service4ambience5

Had dinner with my wife before a show at the Orpheum. Great location. We were able to park for free and walk to the show after dinner. We had the fried peppers for a app that were nice and spicy with a crunch. We ate them all. Really good and a different twist for a app. I then got the Steak, my wife the burger. Both cooked to perfection and flavorful without being salty. I also had a yummy side salad. We each had 2 beers from the nice beer list. We used to go to Stoddards before shows but I think the Merchant will be our new go to. Thanks to Tom our excellent waiter and to the nice hostess who came to our table to have a conversation with us.

NG
NickG
New England
1 review
Dined on November 17, 2021
Overall5food5service4ambience4

Great spot for a midweek dinner. I will definitely go back.

AN
ANNEM
New England
7 reviews
Dined on November 16, 2021
Overall5food5service5ambience5

Good food, great service and a really nice atmosphere!

BG
BarbaraG
New England
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

Had dinner at Merchant last night and it was delightful. We were a party of 7 and from the moment we arrived until we left, the service was fabulous! I would definitely recommend this restaurant!

R
Rmc1229
New England
11 reviews
Dined on November 11, 2021
Overall5food5service5ambience5

It was SO great to be back at The Merchant before our show at the Opera House last night! Everything was perfect - food, drinks, service, and cleanliness. Can't wait to go back again.

AF
AndrzejF
New England
2 reviews
Dined on November 10, 2021
Overall5food5service5ambience4

Food was very tasteful and service was very fast!

MR
vipMargaretR
New England
27 reviews
Dined on November 8, 2021
Overall4food4service4ambience4

Everything was fine.
Server terrific.

T
Traci
New England
4 reviews
Dined on October 28, 2021
Overall5food5service4ambience5

Orpheum show

OT
OpenTable Diner
Philadelphia
3 reviews
Dined on October 22, 2021
Overall3food3service5ambience3

Amazing service. Food is good bug not incredible.

OT
OpenTable Diner
Raleigh
5 reviews
Dined on October 22, 2021
Overall5food5service5ambience5

Great ambiance, service, decor, & food! Fun & lively atmosphere! Would definitely dine here again!!

NP
NeilP
New York Area
20 reviews
Dined on October 11, 2021
Overall2food1service3ambience3

My wife’s fish and chips were fine but the ribs Inhad were some of the worst I’ve ever had. Apparently Boston is it a BBQ town. Very dry and the sauce was terribly salty. I didn’t finish them and our server must have known they were bad as she didn’t ask how things were. Lesson learned.

MB
vipMarvinB
New York Area
1 review
Dined on October 7, 2021
Overall4food5service5ambience4

Very good service. Sat in a nice booth. Food was excellent, both the hamburger and the steak, as well as the vegetable side which was green beans and corn. Good selection of cocktails and wine. Would definitely go back.

OT
OpenTable Diner
New York Area
1 review
Dined on September 29, 2021
Overall3food1service4ambience4

Bartender was fabulous. Great drinks. Food not great - only enjoyed 1 of the 3 apps we ordered.

R
Rose
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

Great food and a nice time all together! Would love to dine again.

FAQs

The Merchant offers takeout which you can order by calling the restaurant at (617) 482-6060.

The Merchant is rated 4.5 stars by 829 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by The Merchant