Join us for Easter Brunch $29.95 Per Adult and $19.95 Per Child. We are offering a "Egg-Cellent" Feature spirit free drinks and brunch cocktails will be offered this day.
Sunday, April 1, 2018
Great food and great service
We went just for dessert to celebrate a12 yr old being in a play The kids ordered their chocolate and we ordered two wines. The kids were done two plates of dippers and our wine never came Then they had to wait for us to drink the wine. Second set of dippers wasn’t correct Overall a very disappointing waste of money.
The smell of your clothing afterwards only makes it that much worse
We have been to this Melting Pot many times,but this was out worst visit to date. The service eas poor - I don't know if our waitress was new or just unprepared. My son ordered a mocktail called a Chocolate Milk which should have had vanilla ice cream in it, but it was just regular chocolate milk. When I told the waitress that he had just received chocolste milk, she argued with me & told me he was wronh. I could tell from it's consistency that there was no ice cream. What a wastr of money. When our entrees were deliveref they substituted sausage for shrimp without telling us. I complained just asba manager walked by, so a plate of shrimp was quickly delivered. In no hurry to go back, although I've loved this place in the padt.
We came for guest appreciation. The server, Eric was great! Personable, attentive and accommodating. The price of our meals were what brought us in. The menu selection was great. We chose a bottle of wine to enjoy with our meal as well.
We will be back.
The food was very good and all mixed right in front of our eyes!! We stayed a little late and I could tell the staff was getting tired of us but it was understandable!! Overall great experience
“Lover’s Lane” at the Melting Pot, Warrington was super romantic! The restaurant was really crowded, but it felt like it was just us. This was probably my sixth trip to the melting pot, but I’ve never sat in that location before and it made it so perfect! The food as always was amazing. Love the melting pot-never lets me down!
Very Good Service
Great food and even better service! Another great night at one of our favorite restaurants.
I had a great time there. This was my boyfriend and I's first time going, and we really loved our. Our server, Mike, was wonderful in explaining the menu to us and was open to all questions. He even asked us if we were celebrating Valentine's Day and when we told him we were, he bought out a plate with "Happy Valentine's Day" written in chocolate to surprise us. It was pricier than we normally go for but it was absolutely worth it. The food was great and it was a cozy and romantic experience
Having a reservation didn't seem to mean that we got seated any more quickly. We were seated in the bar section by ourselves. It was quiet and intimate for the majority of the meal, until an off duty employee came to drink at the bar and complain loudly to the bartender. That was a bit uncomfortable, but thankfully it was towards the end of our meal. We didn't LOVE our food. The chicken was over seasoned to the point of not being palatable. But the dessert and cheese courses were amazing. Our server was wonderful and attentive throughout the entirety of our 2+ hour meal.
Had such a good early Valentine's Day dinner here this week. It was a great change up to our normal out to dinner experience-- loved all the options and cooking the food right in front of us was awesome! Service was great and our waitress even though still relatively new was super knowledgeable and helpful to us first timers. Oh and the chocolate s'mores dessert fondue.... AMAZING. Highly recommend for a date night-- especially in the Lover's Lane section!
Wonderful. Our son had fun & the restaurant honored his good grades with a free meal. They even write a nite in chocolate on his plate. He was delighted
Every year, my girlfriends and I celebrate with a dinner at the Melting Pot. We have been going for more years than we like to admit and have enjoyed eating at several locations. (including a few that aren't thee anymore. LOL) Warrington has become our go to location. While some dinners are better than others, we have never had a bad experience. As usual, our service was good and the food was delicious. There is plenty of parking and if you want to do a little shopping, there are many shops nearby. We would come here again. . .and probably will next year.
I took my fiancé there to celebrate his birthday. Everything was great, except our service. The server was terrible. It was 15 minutes before he even came to our table to take our drink order. He was not very friendly or conversational. Time in between was way too long. Going there for 4 courses you expect to be there around 2 hours - we were there rolling on a little over 3. We needed drink refills, he was no where to be found. Came to the table when it was time for chocolate, asked if we knew what we wanted and we didn’t even have a menu. Everything else was great but the service was terrible.
There is only one word to describe the Melting Pot, Magical. For starters the cheese fondue takes you to a magical place where dairy meets your tastebuds with a friendly hello. The entree wisps you to a time where making food was an art not a lifestyle. Finally, for dessert you are taken to a beautiful chocolate fountain of glory where your tongue can swim in the wavy goodness that is the Flaming Turtle.
My (young) kids took me for my birthday. Many tables around us were there for the same so lots of happy bdays sang and special plates. They forgot our bday celebration and my kids were bummed. So, food and time with family was great. Service not so much.
The amount of food seems lesser than what it used to be though the price remains the same.
Padded Check? Charged $85 extra. 2 mushroom pasta pieces to 5 pieces of steak.
We received the check at 11pm when the restaurant was only 25% full. That check had to be corrected as it was $85 more than it should have been. The wait staff and assistant manager who apparently was told to correct the check had plenty of time to double check the bill before presenting it to us. The assistant manager did not void the sale and just issued a refund on the already paid check. Normally the sale is voided and they start over because who knows if they just printed a "refund". The assistant manager did not comp us for this major mistake. Will not be back there at all.
Our waiter was awesome!! He explained the different fondue options too.
We all enjoyed all of the food!
The experience my girlfriends and I had was not great. I understood that it was a fondue restaurant but I certainly was not prepared for our food to come out raw and that we’d have to cook it ourselves. Our reservations was for 8:30pm. We got there about 5 minutes late, which we called ahead and told them. There was not problem with that. We sat pretty promptly and a manager came over to get us started with drinks prior to our server coming to the table. We appreciated the prompt attention. Our server seemed knowledgeable and was nice. The service was fine. Not over the top, but standard and well mannered. Because we were there for a Ladies Night Out, we did the 4 course meal. Cheese, salad, dinner, desert. The cheese and salad were only ok. The raw dinner items came out and there were so many cook times and we all have such a variety of food that only about 1/3 of our food (that we obviously had to cook) was edible. The dinner course seemed to take a very long time to finally get to us. I believe it was about 45 minutes from the time we were done our salad to the time we received our raw meats and raw veggies/sides. Cooking our own dinner was a disaster. When desert finally came it was past 11pm. But it was tasty and fun to dip food in chocolate. For us though, by the time we got it, we were well beyond ready to leave. After we nibbled on dessert we asked for the check and asked what time they close. Our server said 10pm. OMG. Fortunately we never felt rushed by them but couldn’t believe we stayed there for 3.5 hours due to the process. We paid and still gave a 16% tip. I would only come back to this chain for dessert. The service and the people were satisfactory but the concept is not cool for dinner.
Great atmosphere. Comfort food. Attentive staff. Made to feel special.
We usually love going to the Melting Pot and my husband and I have enjoyed many meals there. However, we were extremely disappointed & dissatisfyed this time around. We made this reservation at the request of our daughter, who wanted to celebrate her 10th Birthday with friends enjoying some chocolate fondue. Upon our waiters untimely arrival to our table it was apparent that he was less than pleased to find out that a) he had an 8 top full of kids & b) we were only wanting to do dessert and not a full on dinner (again... we were there with 10 year olds & an infant at 7:15 at night). While the hostess that sat us, handed my daughter a birthday card upon seating us. Not one other thing was done to make this night special for her... including but not limited to the absolutely horrible service, lack of attentiveness, and the overall obsurdity of our 2 hour dessert dining experience (again, expected when it’s a full meal, not desert & definitely not ideal when kids are involved.) No refills on water, coffee, drinks, etc. & we had to track him down to get the girls some more strawberries (he brought out maybe 6 slices in total) for their fondue. Our evening ended with the busser bringing us our check and wishing us a nice evening.
Took our four year old granddaughter who is obsessed with chocolate for dessert. She loved it and wants to go back again.
Wonderful place to celebrate!
Vanessa, our server was really nice and tried to go beyond our expectations. She was very open to make recommendations and was very friendly and kind!!!
Eating here was truly fun.
Don't overdo the cheese fondue,even though it is delicious. Everything else is too and you need room for the chocolate fondue. Darryl, the waiter was friensly and informative.
A little confusing since it was our first time. Our server spoke so fast we almost gave up. But over all we had fun don't think its worth the price however.
The location was close to our home. Everyone there was very friendly. Our server was friendly and had plenty of options for us. She also explained the menu. It was a good night out.
My son took me here for my birthday and we had the best time ever. The staff made a big deal pout of it as well which added to the fun. It is a memory I will cherish.
Our server Joey was WONDERFUL. The food was EXCELLENT. Once the main course was over, the only complaint was it did take quite awhile to get the dessert. We were there 2 1/2 hours, which was kind of long. One minor thing, the boiling broth accidentally got spilled by the manager on our table, it made a mess on the table, I was quick to try and wipe it with my napkin, and save it from spilling onto my lap, but it did splatter on my arm, which did burn me in a few very tiny spots mainly b/c my sweater was very heavy and protected me. He was quite upset and we were mostly shocked. He did say "That could have been really ugly". Anyway, it would have been nice if we did at least get my $10 drink on the house. He did get me a new napkin, since mine was soaked. Overall, it was a GREAT time.
This isn't just dinner. It's an experience. And it's more fun if you have a party of 4 or more, but even with just 2 it's nice. Be prepared for a long meal, especially if you order an entree that requires cooking. This isn't a fast in-and-out place. But if you have time to spare for a nice dinner, I recommend to do the full course meal. If you want something light, just a cheese and dessert course would be enough.
The server ignored my request for "gluten-free everything" My girlfriend gets very sick from gluten. So the fact that the server did not care or remember is very concerning. For the price, they should have some attention to details.
Service was slow and food wws incorrect. Server did not check in at all once food was served.
waiter was super slow But every other time we went there everything was great our chocolate it's cold this time to do the waiter not being fast enough. Also the waiter did not Stir up the chocolate we did cause he walked away. In all my time of going here this was my worst experience ever
My daughter was in from Alabama and we had a short time. Our waiter was wonderful, he kept the process moving! The manager was helping also. We normally love taking our time and enjoying a quiet meal, but unfortunately this was a more hurried dinner. Thank you guys, my daughter made her plane!
The melting pot is one of my favorite restaurants to go. Although very expensive, it’s totally worth every penny spent here. Especially love getting the s’mores chocolate fondue!
I have Celiac and they were very knowledgeable and accommodating. Service was great. Food was good.
We have been to Melting Pot before and had a nice time. However, this time service was the worst! Waitress was unhelpful, to say the least. Very disappointing.
Excellent service at a family favorite!! Great family night and discussion time. Priceless