The Melting Pot - Schaumburg
We had such a great experience on our first visit. Our waitress was so friendly, helpful and patient. We definitely plan on returning!
Service was a little slow. They were out of vegan cheese. Our waiter was so nice. Everything just took so long. He apologized so much and it wasn’t his fault. Food was good though and fun overall
Fondue is a fun and good meal. The different sauces go well with the meal. Cheese and chocolate are the best!
We have been to this restaurant many times, always very pleased. I think we had a newer server, so the service we received was not up to par. Otherwise, we enjoyed our dinner tremendously.
Service was horrible the whole 2.5 hours that we were there. Will never return.
nice server/ nice manager. i feel that it is a bit complicated to order at fondue restaurants. not crowded when we were there. i enjoy Gejas cafe in Chicago more, but this was certainly adequate.
Excellent food and service
Although our server was very friendly and accommodating he really needs more training on professionalism in waiting tables.
Ladies night was a blast. Good deal with affordable cocktail and three different pots (with the additional fee).
Absolutely love the Melting Pot experience.
We always go for special occasions and the restaurant always delivers excellent food and service.
Our waiter, Ricky, was very helpful and a joy!
Wonderful food and ambiance. Kids eat free Sundays so we had a great Fathers Day weekend.
First time going to this place and LOVED IT! what a fun experience. All the food is fresh, you make it yourself in your little flavor pot. Just overall different experience. Definitely a treat!
We haven't been to the Melting Pot in decades. Tried it for dinner on Friday night and enjoyed the food and service. The pricing of the entrees is a bit high considering that we were cooking our entree. Overall, it was a good experience and would recommend it for a change of pace.
Our head server was great. The food was great. However, the bus people (table clearers) were NOT. They were extremely unfriendly and a bit annoying: walking to and from like vultures. The heavy traffic from the table clearers was obnoxious and distracting, lightly ruining the ambiance and experience. Additionally, The one young man reached out his hand for my glass while I was still drinking from it, while the young lady grabbed my half-empty cup off of the table without asking.
Pleasant atmosphere. Fun to cook your own food fondue style. Always a good time and good food when we go.
Great Service, excellent food, very friendly service
I was disappointed that we had a child with us, and there is a children’s menu, you’ll still be charged for the cheese, salad, and dessert for them (an additional $26). It wasn’t mentioned before. The 2 adults ordered the 4 course dinner that came with salad, cheese, and dessert. I won’t be returning. Poor communication from the wait staff.
Randy was an amazing server, he was friendly and made the experience enjoyable!
It’s so much more than dining! It’s an experience altogether. We went there for my wife’s 25th birthday, and they made it special with candle light and rose petals. Also, gave us a private table with nice setup. The staff are courteous and helpful. Food was yummy and perfect quantity. Never miss the Chocolate Fondue! Loved the Flaming Turtle 😍 Definitely coming back!
I had a reservation, which is not needed because the place is empty. It looks like it might have been a nice place when it was new, but now it’s a dirty run down shell of that. We showed up early for our reservation, maybe 10 min early. We were seated right away. It took 10-15 min to get a drink, and a full 50 minutes till we started eating. I say again, the place was mostly empty. The food was okay, but for what they charge worth maybe half of what we paid. Never again. This place is on my forever NO LIST. Summary: 50 min to get food that we had to cook ourselves. Oh, $11 for a drink too. Seriously, go anywhere else. My wife said she would have been happier with a hot dog.
Service was outstanding. Large, loud group next to us which made it difficult to have conversation at times. The experience is very overpriced.
Please make more salad dressing selection as they only had one creamy dressing! All others was excellent!
Seated promptly. Server very attentive. Drinks always topped off. Extra bread and apples brought for the cheese fondue as we ran out. Overall a good time. Paying more for the experience than the meal.
The selection and result were memorable. A great combination
Great experience and very fun. We will never forget it
Lovely atmosphere for a date. Food came at a great pace. Service staff was knowledgeable and great at what they do. Josh was amazing. Hands down would go back again
Decor is old and dingy. Fondue needs clean up between courses. Service barely cleared dishes on an already crowded table. Restaurant was almost empty yet svc was very slow.
Great service and the food was perfect. I will definitely come again.
Restuarant was dirty and had bugs, stink bugs and roly polys in our booth next to the window, almost put one in the fondue
Shrimp was excellent!!!