The Melting Pot - Pensacola

4.3
318 reviews
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$31 to $50
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Fondue
Jazz up your dinner tonight when you bring your friends and family to The Melting Pot in Pensacola, Florida. From savory artisan cheeses seasoned to perfection and freshly made salads with signature dressings, we start your meal off right. Once you’ve enjoyed your starters, you can choose from a customizable entrée selection that includes succulent shrimp, cold-water lobster, and filet mignon. The perfect ending to any meal, no matter how many courses, is the dessert! At The Melting Pot, we offer nine different choices of decadent chocolates. In addition to our delicious fondue and salads, we offer several craft beers, award-winning wines, and handmade cocktails. Our unique dining experience is great for any day of the week. Join us for a romantic night out, celebrating something special or just because!

Specials

Mother's Day Menus & Specials

Join us for a special Prix Fixe menu for only $39.95 per person! We are extending our hours and will be open from 10am-9pm on Mothers Day! Credit Card will be required to secure your reservation. Dont forget to add on Seasonal Flower boquets!

Sunday, May 12, 2019

Easter Restaurant Specials & Reservations

Come experience our "Egg-straordinary" 4-course menu for $34.95! Select brunch items will be available from 11AM to 3PM. Don’t miss out on our sangria pitchers!

Sunday, April 21, 2019

What 318 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.5
food
4.2
service
4.3
ambience
4.0
value
Noise · Moderate
87% of people would recommend it to a friend
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DT
1 review
Dined on April 11, 2019
Overall 1food 2service 2ambience 2

Felt very overpriced for the experience. For similar prices better experiences can be had

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LB
Tallahassee
1 review
Dined on April 6, 2019
Overall 5food 5service 4ambience 3

We always enjoy our evenings at the melting pot! Our server made great suggestions for things for us to try to get out of our comfort zone a little bit. And of course, everything was delicious!
I was surprised and disappointed that the booth seat cushions were torn up and scratching our legs. They were also no paper towels in the men's restroom, which was surprising since it was very early in the evening. Otherwise everything was fabulous!

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OT
Tallahassee
2 reviews
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

Everything was perfect!

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EA
1 review
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

Great for me and my wife's 5-year anniversary. Made a sculpture out of chocolate for us free of charge and included two chocolate strawberries. Got the romance package and would recommend that to anyone.

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S
Memphis
6 reviews
Dined on April 5, 2019
Overall 5food 5service 5ambience 5

The food was delicious and the service was great! It is a great restaurant for a date or a family dinner. Everyone can find something they like!

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RS
Tallahassee
1 review
Dined on April 4, 2019
Overall 5food 5service 5ambience 4

First time at a Melting Pot Restaurant. My husband always wanted to go, me not so much. Decided to surprise him for his birthday. We both enjoyed dining here. The happy hour at the bar $5 cocktails were very good, French Martini and a Makers Mule. We chose the four course dinner. Four cheese fondue was excellent, spinach and Caesar salad very good, Classic meat fondue with sauces we cooked on iron skillet were very good and fun to do. The chocolate fondue was delicious with dark chocolate and Tuaca liquor. Service was great, look forward to going again!! Older children would love dining here too!!

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MR
Atlanta
1 review
Dined on April 2, 2019
Overall 1food 1service 1ambience 1

Terrible service....took 10 minutes to get seated, when there was only one other group of people in the whole restaurant. It took 15 minutes just to order drinks, when there was only 5 other people in the whole restaurant. 45 minutes later, we didn’t even have cheese dip. I went up and spoke to the manager and he was okay with the fact that things weee moving so slow. Told me I’ll make sure everything else comes out fast. Sweet tea was highly over sweetened, so I asked for a coke and my daughter liked the sweet tea she ordered, so the waiter was like I just fill hers up with yours. My whole house has been sick and I drank out of that cup. I told him I preferred new drinks rather than reusing my drink for my daughter. The teriyaki sirloin was so chewy and he forgot to put the crunchy stuff in the original chocolate. Lettuce on salad looked really old and didn’t taste of look right. Service was slow and unprofessional for a high end restaurant such as this.

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R
1 review
Dined on March 29, 2019
Overall 4food 4service 5ambience 3

Emma was all you could ask for in a server. Attentive, knowledgeable, and courteous, she was there on the spur of the moment to do whatever was required and to answer questions. The pot of really hot oil sitting in front of a person who is trapped in a booth is slightly unnerving, especially to a former accident investigator. Strongly recommend no small children. Food was OK but overpriced.
RET

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OT
1 review
Dined on March 27, 2019
Overall 2food 4service 1ambience 2

We were there for over 3.5 hours. We had a reservation and had to wait 20 minutes to be seated. Our server would disappear for 30 minutes or more at a time. Our oil sat turned on for 30 minutes before our meat came and then our meat burned instantly because the oil had gotten so hot. We usually have a great experience at Melting Pot, but this trip was disappointing.

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OT
Atlanta
1 review
Dined on March 23, 2019
Overall 1food 1service 1ambience 3

Abysmal experience. Sat for 30 minutes waiting for our waiter who was completely uninterested in serving us. After a half hour we got up to leave and I doubt he even noticed. They weren’t even that busy. So called manager tried to apologize but he didn’t seem too into his job either. This place will be closed before too long. Every restaurant in the city has better service than Melting Pot. It’s a shame because this used to be a great place to go.

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MS
1 review
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Payton was very patient with us and made us feel very welcome as this was our first time going to The Melting Pot. Aaron was very professional and checked in on us to make sure things were going well. We had a great time and will definitely be back!

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C
Tallahassee
1 review
Dined on March 21, 2019
Overall 4food 3service 5ambience 5

We love the food and we love the service! It's always amazing we just fill that every time we go back your dippers are just starting to get less and less and less! In you pay a lot of money to only get 3 of each thing

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A
San Francisco
1 review
Dined on March 20, 2019
Overall 2food 4service 1ambience 2

Service was terrible! Our waitress was never there! Then when it was time to pay we had to wait 20 minutes to pay. Meanwhile we saw the employees including the manager talking and hanging out in back. We even asked one of the other servers if we could Pay, but she was leaving so apparently she couldnt help us or get someone else to help us. Really wasnt impressed:(

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R
Tallahassee
1 review
Dined on March 18, 2019
Overall 4food 4service 4ambience 5

I love this place! However, my last visit wasn't as good as past visits. My only complaint is I specified I needed a gluten free menu when I made the reservation. They acknowledged it at arrival, so I was a bit disappointed when all they had for dessert was gluten free rice krispies treats. I would have been more understanding if they weren't made aware of it ahead of time. Again, I love this place and appreciate that they have gluten free options available. I was just a bit disappointed.

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E
1 review
Dined on March 10, 2019
Overall 3food 4service 3ambience 3

I wish I could say it was a great experience, however, we had a person in our party that uses a walker and the waitress tried to seat us to the back of the restaurant. We told her we had never been there before and she did very little to explain how the process worked and that we might want a table with two burners, so we had to switch tables. The food was good but I really do believe a little pricey for what you get.

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F
1 review
Dined on March 9, 2019
Overall 1food 1service 1ambience 1

Very bad service, server also made my wife uncomfortable. Had ask for refills

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OT
Austria
1 review
Dined on March 9, 2019
Overall 2food 5service 1ambience 3

Good food, but absolutely terrible service. Hostess and waitress couldn’t care less

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TL
1 review
Dined on March 4, 2019
Overall 5food 5service 5ambience 5

We had Emma as our server, first time we've had her and she was fabulous.

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MA
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

It was my friend and I birthday celebration. She came down from Mississippi. Each course was great. It was so nice that we could spend time laughing and catching up without feeling rushed or pressured to leave.
Our server was a doll and check on us but never hovered and gave us room and privacy.
It was a wonderful place to celebrate our birthdays and friendship.
Recommend to everyone. What a wonderful time.
Thank you

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K
Jacksonville
3 reviews
Dined on March 1, 2019
Overall 2food 4service 1ambience 3

Good food, poor service.
Service was disappointing from the very beginning. The woman at the greeter desk was rude and dismissive upon check-in for our reservation. I have no idea how she has a job. She barely said two words to me, did not welcome me, and did not say anything about when we would be seated. We were finally seated over 10 minutes after our reservation time without a word from the staff as to why they were late. Over half of the tables were empty so I have no idea why.
At the table - We do like to take time to enjoy our meal, but our server was extremely slow and would forget to bring things that we requested such as more water. Took over 2 hours to get all 4 courses of our meal.
I expect more at this price point.

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BW
Tallahassee
1 review
Dined on February 28, 2019
Overall 1food 1service 1ambience 2

Our experience was horrible. The server even said she "knew that service had not been good" when she brought the check. I have been to Melting Pot numerous times before and this was the worst. A table that set down with another couple, 20 minutes after us, stayed ahead of us the whole time. They had a different server. The cheese was brought to the table, she did not preheat the burner nor mix the ingredients at the table. She set down cold cheese mix and left. Our drinks were empty and we got no refills. We were not offered refills for the cheese. Our server came to get it and had someone set down the oil for our food. She dropped off the salad. Still no drink refill. I also did not like the dressing but she never came back for me to swap it. The oil began popping badly to the point we were moving back away from it. It even started to darken. Another server came and grabbed it saying it must have water still in it from not being dry. The other server brought a new one out. We waited forever for our entree and when it finally came and I explained about my salad, she just took it up. My husband ordered the endless entree but because she was not coming back to our table to even check, he didn't get to enjoy it. The Panko shakers lid was loose and spilled all over the table and food. I told the server and said, no worries, we would clean it before chocolate. The dippers were the equivalent to the normal refill plate. When we did get a refill, she brought literally 1 brownie bite, 1 pound cake bite, 1 banana slice, and 1 marshmallow. Our drinks were empty again. She finally brought the drinks with our check. Made the comment about knowing it was not good service. Waited nearby and when I put my card in the check, took it and came right back. It was our long awaited date night (we have 4 kids, one with special needs so date night is a big deal to us) and it was not good at all. I typically enjoy Melting Pot and the experience. This was not what I expected and a waste.

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TN
1 review
Dined on February 28, 2019
Overall 3food 3service 1ambience 3

We’ve had the same waitress twice in the two times we’ve been and she’s just horrible. No personality, barely acted interested and wasn’t attentive at all! The cheese is no longer made at your table at this location. It’s made in the kitchen and brought to your table luke warm although our waitress tried to argue with us and tell us it was made to order and it was hot. We had to turn up our burners to get the 2nd pot to melt the glob of cheese presented to us. Barely any vegetables and the meat selection has dwindled in size. Just very disappointed in the melting pot and it ruined the whole experience. Not going back to that location ever again!

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DS
Tallahassee
1 review
Dined on February 27, 2019
Overall 5food 5service 5ambience 5

The service was great. The quality of the food was great. The server was very knowledgeable and attentive. It was a very nice experience.

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OT
Washington DC
1 review
Dined on February 23, 2019
Overall 4food 5service 3ambience 5

The food was seasoned very well and it was worth the price. The wait staff and managers were all very helpful and kind. Our only downside is that the experience took about 3 hours and we got our dessert fondue to go. If you’re looking for a quicker experience (like the typical hour it takes to go to a Resturant) then try elsewhere. If you are ok with sitting there that long then this is the place for you. I’ll definitely go back though.

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SS
Mobile
1 review
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

Everything was absolutely wonderful. Really squeaky swinging bar/kitchen doors

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D
1 review
Dined on February 23, 2019
Overall 1food 1service 1ambience 1

It was freezing cold, the staff did not acknowledge my daughter's birthday!!! I was totally disappointed in the waiter, he was not knowledgeable about the menu, he tried to charge full price for my granddaughter that is 7 and was not eating anything except a salad and some fruit with chocolate. Will not go back to this location. I will try the one in Mobile in the future.

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J
1 review
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

Renatta was amazing! Best service we have had from any server at any restaurant in Pensacola! She was very helpful in guiding us to the right choices and so patient with us! Best server ever!

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AG
1 review
Dined on February 19, 2019
Overall 5food 5service 5ambience 5

Great service great food misunderstood my server a bit but that's okay know next time we just one 4 course meal lol loved every hit of it

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JC
Tallahassee
2 reviews
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

Anthony, and the food were amazing! We will definitely be back!

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JG
1 review
Dined on February 17, 2019
Overall 3food 5service 2ambience 3

We have been several times to the Pensacola location, the service was always outstanding! This time the bad service started at the bar, the bartender had to look up how to make your house drinks. When it was time to cash out she was nowhere to be found.
Then we got to our table and it took awhile for us to even get water. Sydney was our server and she said they were backed up in the kitchen. At one point we had out burnt cheese pot, dipping plates, the plates from the drippers and empty glasses piled up with a pot of vodoo steaming down to nothing. We sat at least 30 mins with the broth steaming before our meal came.

So disappointed!

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MA
Tallahassee
1 review
Dined on February 17, 2019
Overall 3food 4service 1ambience 1

The hostess seemed rude and just off. Not thrilled to be working. Ther server was sniffling every time she brought our food and drinks out. We barely saw her and didn’t get refills on drinks. We always come to the Melting Pot and this was a horrible experience.

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SL
Atlanta
3 reviews
Dined on February 16, 2019
Overall 5food 5service 4ambience 4

Great valentines setting , food excellent , great service

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OT
1 review
Dined on February 16, 2019
Overall 2food 2service 2ambience 2

Overpriced for the quality of food. Slow service. Dirty bathrooms. Waste of money.

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OT
Savannah
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Great service & food.

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M
Tallahassee
1 review
Dined on February 14, 2019
Overall 5food 4service 5ambience 5

We've always enjoyed melting pot and our valentine's dinner was a lot of fun. It's an experience as well as a meal, so you're paying a premium for that. But for special occasions we think it's worth it.

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AK
Tallahassee
2 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Wonderful evening with meticulous service! Romantic and intimate. Just the right amount of food. The attention to detail makes this one of the best restaurants in Pensacola!

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OT
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Great food, great service. The only negative thing to say is that it was a little hot in the building where we sat and my wife had to go outside to cool off. Other than that, it was fantastic and we will always come back

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KA
1 review
Dined on February 13, 2019
Overall 4food 5service 5ambience 5

The food was great, the service was quick and very attentive. It was a good experience.

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OT
1 review
Dined on February 12, 2019
Overall 5food 5service 5ambience 5

Love the unlimited entrees!

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EE
1 review
Dined on February 10, 2019
Overall 2food 4service 1ambience 1

I've been to three other Melting Pots in three different states. The food here was ok, but the rest of the experience was completely underwhelming. There was only one other table in the restaurant and we constantly had to get up to find our server. While for dinner, I enjoy the dark ambiance - it didn't work for brunch.

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