The Melting Pot - Newport News
Friday 4pm - 11pm
Saturday 3pm - 11pm
Sunday 3pm - 9pm
Everything was nice. The price just doesn’t match the quality of food.
Overall very good dining experience. Server was very knowledgable and helpful! I would definitely return for another special occasion!
Little pricey but worth trying. Of course, the dessert was awesome. Tried 2 different cheese fondues, both wonderful. Came with bread pieces, apple and veggie pieces. Create pick 3 was great, plenty of food that you are stuffed. Dessert had strawberries, pineapple, banana, brownie and blondie pieces, marshmallows, sponge cake pieces, waffle pieces. Be prepared to spend, so ask about price before you go.
My husband and I went and thought the food was good but a bit overpriced. Cheese and chocolate fondue was amazing. Some of the cheese dippers were ok but the bread was the best. Meat was too seasoned and the cook times didn’t work out as well for us. Chocolate was the best part of the meal but by the time we got to that we were almost too full.
This was my first time attending and it was absolutely wonderful!
I love fondue restaurants and was familiar with the experience. Overall, this met my expectations, but had a couple disappointments. When we reserved the seats, it asked the occasion and we selected birthday - this was never once acknowledged by any of the staff. The service was overall pretty good, but when we got to the end of the meal, they tried to rush us out with the bill and we had to stop them and ask them for the chocolate fondue menu for dessert. Within a minute or two of receiving said menu, a hostess or manager or someone came to our table and pointledly asked if we had made a dessert decision YET. They rushed the dessert and bill. Not sure what happened, but I don’t think wanting to order desssert with your meal is doing anything wrong.
Always a great time dining with the Melting Pot in Newport News. The service, the food, always top notch! Our server was outstanding! The manager even came by to make sure we were having a good time! Portions were good. I always leave stuffed! Bravo!
We came in for lunch and everything exceeded our expectations. We have been to many melting pots across the country and the Newport News location is the best. I can't wait for the grill cook style to come to Newport News.
Great Atmosphere. Brendon was sweet and attentive to 5 women. Thank you for a wonderful birthday Melting Pot 💕
Service was horrific, at a level on par with McDonald’s. A bad McDonald’s. Our food was essentially slammed down in front of us for each course with none of the popular Melting Pot experience. Dipping forks were dirty with remnants of melted cheese still crusted on, and when I requested clean ones, we got more dirty forks. Manager was useless about dealing with complaints of the table next to us so we didn’t bother. This place is tarnishing the reputation of The Melting Pot as a chain.
Been going for years and things are consistently wonderful. This is still one of my favorite spots.
Our server Katherine was outstanding and would recommend anyone planning to go for dinner to ask for her!
Too expensive for what you get. The service was ok.
Enjoyed my birthday dinner with my son. Haven’t had fondue since the 70’s. Was a great experience, good portions and fantastic service by Emily. We will return and will also tell our friends. Thank you!
We celebrated our 30th wedding anniversary and we had a great time. The atmosphere was wonderful and the food was delicious. I was so glad to hear my husband say “next time we come” that means he really enjoyed it too. 😃
Amazing amazing I went there with my boyfriend for my birthday and the atmosphere was so romantic. The service was wonderful our first time so the waitress explained it to us so well and ask if we have any questions. The service was so good that never really had to ask for anything it was always provided. I would go there again for another date.
Great food and great service! The meal couldn't have gone any better!
We have eaten at several Melting Pot locations and found this one lacking in service. I will say my reservation through Open Table was easy and I was able to request a table that would accommodate wheelchair seating. However past that the service was really lacking. No one was down right rude but they weren’t helpful or happy either. They gave bare necessity service. When you pay for Melting Pot you are also paying for quality service and we definitely didn’t get the service. Food was ok. The wine in the cheese fondue was way too over powering. Our fondue pot took forever to come to correct temp so they could even start the cheese then was too hot for the entree. We enjoyed our 20 anniversary dinner but not because it was Melting Pot.
Took my girlfriend there for her birthday. Although I had a 6 pm reservation, we arrived 15 mins early, the hostess pleasantly sat us right away.
Our server Camilla was AWESOME! She was very knowledgeable when presenting our menu and walked us through the dinner. I have dined at The Melting Pot many times before , it was the first time for my girlfriend
Each course was brought out in a timely matter and our server took very good care of all our needs, making sure we had plenty of everything.
Camilla also presented my girlfriend a decorated birthday plate complete with candle.
Needless to say, it was an Awesome experience for my girlfriend and myself. I’m sure we will dine with this location again!
We went for both mothers and fathers day this year ... our favorite place !! Always a great experience
We've gone to the melting a number of times for our anniversary and gathering with friends. I love the consistency of the food, I can count on having a wonderful dining experience and the staff is amazing.
They have changed the house dressing recipe and it is not good. They need to change it back to the older recipe. Service is great.
Very good date location. Romantic atmosphere, combined with the fondue experience provides lots of opportunities to spend time with each other. Service was great, food was good, very enjoyable time.
Service was excellent. It was raining and the general manager walked me to my car with an umbrella because I was dressed up for prom. Absolute excellence in all aspects.
over priced. one 4 course could serve two with a salad
Wonderful our server was greeeeeat!!!!
We’ve been to a number of Melting Pots across the country and this one never disappoints. Had a great meal with great service. Can’t wait to go back.
I've been wanting to try the fondue for a long time. You might say it was on my bucket list. I knew it was costly so when I had the extra money I decided to take my daughter and granddaughter out for something special. The food was very good and our server was very knowledgeable and made the experance fun.
Wonderful experience for my daughter’s Sweet 16 Birthday Dinner!
Absolutely fantastic! I can't believe I've never been here before. The food was amazing. The server was very friendly and extremely knowledgeable about the entire menu. Even though it costs more, I highly recommend getting the full 4-course meal to get the full experience... cheese, salad, entree, and dessert.
Had a reservation for 7pm. Didn’t get meal until 8:30 left around 9:20pm.
We enjoyed our meal my only feedback is the waitress should have checked on us sooner than she did. She never asked if we needed more to drink & we spent time looking for her.
There was a bug in my drink. The waitress didn't get the manager to apologize. She just said she got me a new drink. It was unclear whether or not that was true. The burners on the tables aren't secure and they put the technology under the table in a way that it's almost impossible not to bash your knees when trying to sit down. Additionally, they chord for the pots just hangs underneath the table and is not pinned to the bottom of the table, so it constantly hits your knee throughout your dinner. Further, we had a reservation a week in advance and still had to wait more than 15 minutes. I've been to several Melting Pots around the country and this one does not deserve the Melting Pot name.
We come here on many of our special occasions! We love it and are satisfied every time. There are not too many options and not too little, it’s perfect for trying new things every visit! Our waitress was wonderful and friendly. We are never disappointed.
Great visit. Staff was great. Food was filling and creative.
Great time, fantastic service! Greated by the manager, very friendly and competent server, tasty food and lots of options. Also had a really good 'modern' Old Fashion.
Our Anniversary dinner was wonderful and our waitress/cook Katherine was an absolute delight.
She explained everything well and made the evening flow perfectly.
We will definitely be back to enjoy The Melting Pot again.
Highly over priced. I can't rationalize spending $100 for two people to eat fondue when I can go to tucanos and spend $40 and eat endless premium meats
A very lovely dinner and wonderful service. A bit pricey.
Katelyn was a fantastic server! Very pleasant, knowledgeable and attentive. The food was perfect as usual and even let me get my favorite banana foster fondue that isn’t on the menu anymore! Thanks for another great dining experience for my husband and I.