The Melting Pot - Newport News
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Sanitizer or wipes provided for customers
- Contactless payment available
- Distancing maintained in common areas
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
Valentine's Day Special Menus & More
We will be holding "4Days Of Romance" with a pre set menu Friday through Monday. We will be featuring some of our top requested and favored limited time recipes from the past 15 years! Reservations are required and must be secured with a credit card number.
It's kind of been a family tradition for us to take our daughter to celebrate her birthday. We had such a great time and our server was just as energetic and wonderful. Thanks for a great evening.
Rachel, we're glad you and the family had a great time. We look forward to continuing the tradition next year. Cheers!!
Food was great, as it usually is. Service was okay, but they are short staff just like everywhere else. All in all it was a good evening with the family.
Thank you for the 5 stars!! We wish you all the best in the new year!!!
Took the wife there for new years eve, had a great Server, and even the other staff were just helpful with everything, food was outstanding, price was a little high but well worth the 💰
Thank you for the 5 stars. We're glad you and the Mrs had a great time. All the best in the new year. Cheers!!
Initially the need for different types of dietary issues seemed to be not understood but staff worked quickly to get things straightened out. Server Loren was great. She stopped by to let us know she would be right back with us and then ensured all of our needs were met. She made good suggestions when asked about various foods anc she brought personality really made the night. The manager stopped by several times and was also very personable. Some changes to vegetable preparation would be good such as cutting onions with the root intact and bigger pieces of some items. This would have made items easier to eat. New Voodoo broth was the best and needs to be made permanent on the menu. We will definitely go again.
Wojo, thank you for the 5 stars. We're glad we were able to resolve issues immediately. Lauren is the best and we love her, too! We can't wait to see you again, soon!
This was my wife's and my 14th anniversary dinner and the first time that either of us had ever eaten at a fondue restaurant. Neither of us knew what to expect, but it was absolutely amazing. From what I understand, because it was New Year's Eve, they served a modified menu from normal, so take that into account with my review, but it was amazing. The table was great - secluded and cozy; our server was amazing, extremely kind, and professional; and the food was mouth-watering good.
This was also EASILY the most expensive dinner that either I or my wife have ever had in our entire lives. So, make sure you're aware of what you're getting into. Again, the increased cost was due to the special holiday menu. So, normally, from what I understand, the cost is $30-$50/meal less expensive than what we paid last night.
Would I do it again? 100%. Considering it took me nearly 40 years to try this type of restaurant for the first time, I might need to wait another 30-40 years before I can justify the expense, but I have zero regrets. The whole experience made the cost worth it.
These types of reviews are what I live for. We're so glad that you two had such a great experience. We wish you all the best in the new year. Can't wait to serve you again, soon. You can always do just cheese, or just chocolate, OR, both cheese and chocolate. Cheers!!!
We enjoyed our meal, food and service. Good time was had.
Brad, thank you for the 5 stars. We wish you all the best in the new year!
We made reservations for our daughter and her friends last night for a 17th birthday celebration, with a separate table for us. The night could have easily been a complicated mess due to a reservation snafu (on our part) and a teenager that became confused when paying the bill (again, our issue). Through it all, the staff at The Melting Pot was gracious and accommodating. The dinners were superb, as always. We love The Melting Pot experience and are so thankful for your kindness. Thanks for another great night!!!!
We're glad you all had a great experience. Thank you for the 5 stars. We can't wait to earn them again on a future visit. We wish you all the best in the new year. Cheers!!!
Great experience for a family gathering. Everyone loved it.
Tom J, thank you for the 5 stars! We hope you and the family had a nice holiday season and wish you nothing but the best in this new year. Cheers!
The service and food quality is outstanding! Listen to their advice on cooking times.
Total meal $500 (7 people)
Drinks were pre mix
Quality of breads were dry
Chicken had a lot of fat on them
Waited 30 minutes between entrees
Had 12 empty drink glasses on the table
When ask for waters, we’re told they would brink a pitcher of water? What is this? A Buffett?
No paper towels in the restroom to dry your hands, I ordered a second drink and never received it
Worse and most expensive dinning experience I’d ever had
The wait staff were great. They accommodated us and gave us superb service. The meal was filling since we got the full course for two. We all loved the fondue cheeses, the salad, the dessert. I thought the entree was just okay. I would have liked more seasonging. They were very good and generous with bread, vegetables and desserts. I wouldefinitely go back again with a group of 12 people.
Jammy, thank you for the 4 stars. Happy Holidays. Cheers!!!
Food was great,have patience because you literally cook your own food.The whole ambiance is a vibe for a date night or a bday.Only downside the drinks are weak.Overall very nice place to go.
Wright90, thank you for the 5 stars. For us all those stars are a vibe, too!
Great experience and the fondue selection was great. Our server provided great recommendations and service.
CMMK, it's always nice to hear that our guests had such a great experience. Thank you for the 5 stars. We can't wait to serve you again, soon. Happy Holidays. Cheers!!!
Was very noisy. Waitress just put everything in hot pot without asking if we might like less garlic. Having eaten fondue frequently in Switzerland we found it too garlicky.
Waitress unable to open sparkling wine bottle. Maybe some training? She never came back to fill champagne flutes. We did it ourselves.
Prices high for amount of fondue served.
Not a good experience for us.
Thank you for the feed back. Our management team is putting together a wine class so we don't have these missteps again. Happy Holidays!
Server was a bit pre occupied. Maybe having a bad day. Everything else was great
Thank you for the 5 stars! Happy Holidays!1
Celebrated my sons birthday here . This was our first time and we had lots of fun . I definitely recommend doing the 4 course dinner plan . The dinner for 2 fed 3 of us and we we’re not hungry when we left . Very satisfying.
Ellen, we're glad you and your family had such a great time. We can't wait to wow you again. Happy Holidays. Cheers!!
This was something fun to do with family visiting from out of town.
Ho Ho Ho!!! We hope to earn all 5 stars on a return visit. Until then, Happy Holidays!!
This restaurant was very welcoming, from the moment you walked in the door until the time you left. Our server, Jacob, was very helpful and accommodating. There were three adults in our party, but ordering three full meals seemed like overkill. We asked him if two meals could adequately feed three. He suggested that we add a salad and some additional protein and we would be fine. He was correct.
We ordered two vegetarian meals. There were some things on the plate we had not seen at our local Melting Pot, including a pasta pocket and plant-based "meatballs" that tasted like Swedish Meatballs.
Winealot, we're glad to know that Jacob took such great care of you and your party. Also, we're glad that you liked the veggie polpettes. We've had other vegan & vegetarian guests insist that there's meat in them, because of the fennel, but that isn't the case. It truly is 100% vegetarian. We can't wait to serve you again, soon. Cheers!!
We went there tonight to celebrate my son and my birthday. The customer service was outstanding! Tommy, the general manager, went above and beyond to make it a truly special evening for us. We will be back there again very soon! Highly recommend!
Thank you for the great review. We're glad to know that Reagan and Tommy gave you such a great experience. Happy birthday to you and your son. We can't wait to serve you again, soon. Cheers!
Jamal was the best server ever! He went above and beyond for us. His personality made the whole night better. I hope he is able to see this comment!
Jamal has been a great asset to the team since he started with us. We're glad he gave you such a great experience. We can't wait to serve you again, soon! Cheers!!!
Jeff, our server was great!
Thank you for the 5 stars! We think Jeff is great too! We can't wait to serve you again, soon. Cheers!!
It’s was great
We're glad you had a great time. Thank you for the 5 stars.
Lauren our waitress was wonderful and the food was excellent. Great experience all around.
We're glad to hear that Lauren did a great job. We think she's pretty great, too! Thank you the 5 stars. We can't wait to serve you again, soon. Next time, ask for Lauren by name. Cheers!!
Our server Jacob was amazing. Other Staff was friendly as well.
Thank you for the 5 stars! Jacob is amazing. Our other staff is great, too. Cheers!!
Our server MJ was amazing & knew what was good and had full knowledge of the menu and was very sweet ! Would only really go back for him tbh ahah the food was good but I felt like melting pot is a bit overhyped food wise and it was really expensive for the small portions of food we got but it's a great place to go for celebrate your loved ones or anniversary! 10/10 recommend for that but just to eat you're better off going to a place for a big portion of food for your money.
We're glad MJ did a great job serving you. Give us a thought for dessert. Our guests don't have to do all 4 courses. And, if you do come back, ask for MJ. I'm sure he'd love to serve you again.
Clean and Nice service restaurant
I will be there again soon.
Sara, thank you for the 5 stars! We're glad you enjoyed the experience. We can't wait to serve you again, soon! Cheers!!
Perfect for my vegan date.
If this is Stephen, you two were great. Lauren loved serving you two. We're glad your date liked our vegan offering. We can't wait to serve you again, soon! Thank you for the 5 stars!
We're please to know you had an AMAZING experience. Thank you for the 5 stars!
The service was exceptional
Casey, we're glad you had a great time! We can't wait to serve you again, soon. Cheers!!
Love fondue nights, such a fun dining experience to share with someone.
Leah, we're glad you love fondue nights. We love that! We can't wait to serve you again, soon. Cheers!!
We always have a great experience. The food is always great, and the service is top notch. I do wish that they would provide more portion of the seafood. I had two tuna steak bites, and three shrimp, but 7-8 pieces of the steak and duck. Other than that always a pleasure.
SherrieMac, thanks for the 5 stars! We appreciate it. It sounds like you ordered the Pacific Rim entree. All of the "chef curated" entrees do have pre assigned portions that all locations must follow. However, you can order the Create Your Own entree option next time to get more of your favorite proteins. Then it's not just great service, but you'll get great service, all the great entree fondue items and leave completely satisfied. And, when you're happy, we're happy too! Cheers! See you soon!
Never disappointed at any Melting Pot. Our waiter, MJ, was attentive, polite and very sociable. Well done MJ.
John G! Thank you for the 5 stars. We're glad MJ treated you like family and didn't disappoint. Our goal is to provide the Perfect Night Out to every guest, every shift, from every server, no exceptions. We'll pass along the kodos to MJ. We can't wait to serve you again, soon! Cheers!!!
We had a really fantastic experience!! The manager is very personable and our waitress was so sweet with us as this was only our second time and things were so different the last time we’ve visited a melting pot! Thanks for a good date night!
We're happy to know that you had such a fantastic experience this last time in. We do our best to deliver the Perfect Night Out to every guest, every shift. Thank you for the nice review. We can't wait to serve you again, soon. Cheers!!
I really appreciate the host and waitress. They make you want to come back
Thank you for the 5 stars. We're glad you had a great experience! We can't wait to serve you again, soon!
Great special occasion place. Great service. Decent reasonable wine selection.
Good food and great service. Had a excellent experience there. Will definitely be going back.
We were celebrating our 46 Anniversary and it was really a great place to share together. Beautiful atmosphere, absolutely delicious food and Jacob our waiter really help make the celebration there wonderful! Thanks
Thank you for the 5 stars. We hope you had a fantastic birthday!
We are long-time loyal customers of The Melting Pot in Newport News. Last night's visit was another outstanding experience! The food was amazing and the server was engaging and attentive. Our visits to the The Melting Pot are typically limited to Date Nights, as one of our children is an excessively picky eater. She's away at summer camp this week, so we were able to bring our older daughter along to enjoy the experience with us. It was truly a wonderful evening. Thank you for yet another amazing dinner experience!!
Thank you for the beautiful review. We're glad that our servers were able to deliver on that exceptional experience that you've grown accustomed to. And, for your "picky eater", you can always come in for just chocolate fondue dessert. Cheers! We can't wait to serve you again!
Great experience with a phenomenal waitress who explained everything she was doing for us as far as food preparation without us having to even ask
Thank yo for the 5 stars! We're glad to know our servers are delivering exceptional experiences! We can't wait to serve you again, soon!
The Melting Pot - Newport News offers takeout which you can order by calling the restaurant at (757) 655-9300.
The Melting Pot - Newport News is rated 4.6 stars by 595 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.