The Melting Pot - Newport News

4.5
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497 Reviews
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$31 to $50
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Fondue
Our popular fondue restaurant is perfect for everyday occasions as well as birthdays, holidays, and special group events. From a romantic dinner with your one-and-only to a fun, after-movie dessert with friends, The Melting Pot Peninsula offers a dining experience like no other in Newport News. Customize your dining experience according to your tastes with a variety of cooking styles and freshly prepared salads with signature dressings, artisan cheese blends, and delicious individual entrée options, ranging from lobster to steak. And don’t forget dessert! We have several decadent chocolates to choose from, or you can ask about creating your own recipe.

Specials

Say “Hello” to Melting Pot To-Go

Order cheese fondue, salad, and chocolate fondue. $20 per person.

Terms and Conditions:

Valid For: 1 - 20 people

Starts: March 28, 2020

Ends: March 28, 2119

Availability: Daily 12:00PM-8:00PM

What 497 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.0
value
Noise · Moderate
73% of people would recommend it to a friend
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Foodie54
Richmond
5 reviews
Dined on February 28, 2020
Overall3food3service4ambience2

First time at a Melting Pot. Wasn’t as expected.

The Melting Pot - Newport News
Responded on March 3, 2020

Foodie54, my email is jason.shea@meltingpotfranchise if you would like to share expectations vs your dinner. I am the owner and always correct our mistakes. Jason

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OT
OpenTable Diner
Richmond
1 review
Dined on February 16, 2020
Overall5food5service5ambience5

Was a very lovely first experience and we plan on returning soon.

OT
OpenTable Diner
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Fabulous atmosphere and service

WH
WesleyH
1 review
Dined on February 14, 2020
Overall2food2service2ambience2

Staff members are dressed very unprofessional for the price point melting pot is asking. If I am going to be paying $200 for a meal, the staff should be in something besides blue jeans. The food was under par for the price. I would never return to this restuarant.

The Melting Pot - Newport News
Responded on March 3, 2020

Wesley, I am sorry to hear that your visit was a 2 star. Other than the uniform, what could we have done better for you? Jason (Owner)

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OT
OpenTable Diner
Portland
2 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

The staff made our Valentine's Day dinner a calm and happy event. The server was very knowledgeable. She gave us time to eat and enjoy the night without to many disruptions as well as taking care of us at the same time.

PD
PeninsulaDining
Richmond
13 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Excellent Valentine Day dinner. It was a set menu and we were not disappointed.

LB
LarryB
Richmond
2 reviews
Dined on February 14, 2020
Overall4food5service4ambience5

Went there on Valentine's Day. Had a reservation for about a month. The food was great as always. It was a set menu for that day. It seemed over priced for the value provided but understood all great restaurants were over priced that day. The server was very friendly but made us feel rushed at times like when our salad arrived announcing our main course was coming in five minutes. She finally figured out we weren't going to be rushed through an expensive meal. I'm sure management was pushing hard to get people in and out quickly to free up tables. Overall a great time.

HY
HiltonY
Richmond
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

SUPER expensive, but it's a strip mall joint so you wouldn't think it was. On Valentine's Day the menu only listed prices for Add ons. At the end of the night the dinner for two was $160 plus tax. Total with tax and gratuities was $233. Ridiculous. I've been to fine dining places and spent less than I did here. It was not worth the money spent. A friend recommended it but didn't warn me about the pricing. Would never do that to a friend. It's a good thing I could afford it but of course I face car trouble and unexpected repair expenses the next day. And it came at a time I was trying to put away a ton of extra money to buy a house. I guess for a one off thing it was ok, but will never go back

ES
vipExSubGuy
Richmond
2 reviews
Dined on February 1, 2020
Overall5food5service5ambience5

We had the four course dinner. Cheese fondue, followed by a salad, then the entree of beef, pork, chicken, vegetables, with eight sauces, ending with chocolate fondue. All was great. Service was a little slow but very good. The evening was a little pricey but the experience makes it worthwhile.

JM
JenM
New York Area
6 reviews
Dined on January 23, 2020
Overall5food5service5ambience5

Great dining experience for our group of 6. Enjoyed restaurant week menu!

t
terry040
New Orleans
9 reviews
Dined on January 19, 2020
Overall5food5service5ambience5

Great experience! We just took our small children in for dessert, and everything was delicious.

OT
OpenTable Diner
Richmond
2 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

Great experience

DA
vipDrAj
Richmond
10 reviews
Dined on December 31, 2019
Overall5food5service5ambience4

Wonderful place for New Years Eve Celebration. The food and service are outstanding.

OT
OpenTable Diner
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Everything was wonderful, the staff was very attentive and the food was great. The photo that we purchased could have been taken a lot better but we will forgive them.

KC
KennethC
Richmond
19 reviews
Dined on December 31, 2019
Overall4food4service4ambience4

We had New Year's Eve dinner at the Melting Pot. As always, the food was very good. The chocolate fondue was a little disappointing. It seemed life it was simply chocolate syrup rather than properly melted chocolate.

OT
OpenTable Diner
Charleston
2 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Food was great as always. Loved that everyone was dressed up like the 1920’s food was great, Kallie was our waitress and was very attentive. Table was small.... difficult in a fondue restaurant where many plates are necessary, but, we made it work. Always a good date night!!

AS
AngelaS
Phoenix
2 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Everything was wonderful

OT
OpenTable Diner
Philadelphia
2 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

The food was fantastic, our waitress was personable and knowledgeable. Overall a great experience.

OT
OpenTable Diner
Richmond
6 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

As usual the food was fantastic. The only downfall was that we were sat in the bar. This is really not the type of place I want to go and have to listen to the football game. I think that guests should be given the option of sitting here, not just have to forced upon them. It really does take away from the experience to listen to the tv and then on top of it listen to the bartenders talk about drain pipes not being right and how they don’t know how to make this drink or that. I go there to enjoy a nice romantic date night with my husband not hang out at my local sports bar.

OT
OpenTable Diner
Richmond
3 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

My wife and I have our Anniversary dinner here every year FYI.

OT
vipOpenTable Diner
Richmond
3 reviews
Dined on November 23, 2019
Overall5food5service5ambience5

Great experience and will be back.

NE
NinaE
Richmond
4 reviews
Dined on November 14, 2019
Overall1food2service3ambience1

Very dissatisfied
Made reservations for 6 and basically had no table except stuffing us in a booth
Spent $300 and everyone was misreable trying to eat

OT
OpenTable Diner
1 review
Dined on November 11, 2019
Overall5food5service5ambience5

This was an awesome place to dine with your special someone. The ambience was perfect. Mason was our server and he was awesome!

EB
EricB
San Francisco
1 review
Dined on November 9, 2019
Overall4food4service3ambience4

My main issue was I bought the 3 rose package with chocolate and a framed picture taken of us. They came and tried to take the picture right after we ate with all of our dirty plates and leftovers in front of us. I asked them to at least clean the table first. The picture wasn’t anything special. My IPhone takes better pictures than the camera they used. The food was decent and the server wasn’t bad. We had to wake for straws 3 times and extra sauce twice but overall she was decent. I’d go back again. The experience is different than your typical dinner date.

OT
OpenTable Diner
Richmond
2 reviews
Dined on October 15, 2019
Overall5food4service5ambience5

1st Anniversary . Everything was over the top. Loved it. Only one request . Raw veggies in hot fondue wasn’t quite right. Patched or partially cooked then dipped in hot fondue would have been inspiring. Great overall period. Thank you and we’ll be back shortly

VF
VFRMan
Richmond
5 reviews
Dined on October 7, 2019
Overall3food4service4ambience3

Too expensive for a regular visit, but a nice and different kind of eating experience.

t
terry040
New Orleans
9 reviews
Dined on October 6, 2019
Overall5food5service5ambience5

Great service at The Melting Pot in NN! Our server was knowledgeable, and the food was delicious. We will be back.

OT
OpenTable Diner
1 review
Dined on October 3, 2019
Overall5food5service5ambience5

Perfect! Thank you for this experience!

v
vafoodfan
Richmond
1 review
Dined on September 22, 2019
Overall4food5service5ambience4

our server was great, the building interior looked a little old and outdated. Other than that, a very enjoyable experience.

SM
SarahM
Richmond
5 reviews
Dined on September 16, 2019
Overall5food4service4ambience4

I’ve never had a bad time at this restaurant. The staff are always friendly, they explain everything perfectly even though we’ve been here many times. We went during a managers special but nothing was less than what we normally get (4 course meal), except the entree was chosen for us, no big deal it took the stress out of having to pick ourselves and it was still a nice enjoyable evening.

TM
TMom
1 review
Dined on September 2, 2019
Overall3food5service5ambience4

Had an issue trying to get sat but after we got that straightened out we had a wonderful time. We took our kids for cheese and chocolate fondue and they had a blast. Everything was delicious. Our server was awesome!

The Melting Pot - Newport News
Responded on September 7, 2019

Thank you for your feedback. I do apologize for the wait up front. It sounds like the issue wasn't communicated to you very well. If you would like to call me (Jason the owner), I would be happy to explain. I am here Tuesday through Saturday beginning at 11am. Or you may contact me via email at npnmeltingpot@gmail if that is more convenient. I thank you so much for your continued business and will be sure to pass on your kind words about service to Barbar. Jason Shea

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KE
KimE
1 review
Dined on September 1, 2019
Overall1food1service4ambience4

It was price overrated , to smoky not enough ventilation for all the cooking people are doing burning their food the atmosphere was good and the staff was wonderful but the overall eating and food experience was poor.

The Melting Pot - Newport News
Responded on September 7, 2019

Kim, Thank you for your feedback. We launched our Grill Cooking Style this past November, and while it has been a hit and one of my personal favorites, it is not as forgiving as one of our traditional broth styles and at times can get smokey. We are still working on some of our Grill Style best practices and hope that you may try us again in the future with one of our more traditional styles.

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LM
LarryM
Washington DC
1 review
Dined on August 26, 2019
Overall5food5service5ambience5

This was our second time visiting and it was good as the first time! At first, it seems like there will not be enough food. But, since it's evenly paced, you have plenty to eat by the end and the flavors and options are amazing. A truly unique experience and a way to relax and have an excellent meal. We asked to move seats as the one booth we were next to was very "unaware" of just how loud and disrespectful they were to others. I feel this more of a "mature" dining experience and anyone that dines here should realize that. We had a long day and just wanted a peaceful evening. Our server gladly moved us and we really enjoyed the rest of the night. We cannot thank you enough for the service, food and making our night out a special one!

The Melting Pot - Newport News
Responded on September 7, 2019

Larry, Glad to see we have been consistent for you. Thank you so very much for your business and we hope to give you many more memorable evenings. While we can't always control how other guests act, I am glad that we were able to accommodate your request to move. Jason Shea

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OT
OpenTable Diner
Richmond
1 review
Dined on August 26, 2019
Overall5food5service5ambience5

It was great

The Melting Pot - Newport News
Responded on September 7, 2019

We agree! Thank you for your review.

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LG
LindaG
Richmond
1 review
Dined on August 24, 2019
Overall5food5service5ambience5

Lovely waitress. Great food. Quiet and very nice ambiance. Loved it.

The Melting Pot - Newport News
Responded on September 7, 2019

Linda, Thank you for your review and your kind words. So glad you loved it!

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MS
MoniS
1 review
Dined on August 24, 2019
Overall5food5service5ambience5

Wait staff were friendly, helpful and competent. Food was fresh and tasty.

The Melting Pot - Newport News
Responded on September 7, 2019

Thank you for your 5 stars. Fresh and Tasty may have to become our new tagline!

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n
nolagirl
1 review
Dined on August 17, 2019
Overall4food4service4ambience4

It’s a nice experience, a little expensive for my budget, but nice. Thanks for Groupon we got a good deal. Food and service were okay, nothing extraordinary.

D
Dann
Richmond
1 review
Dined on August 16, 2019
Overall4food4service5ambience5

Freezing cold.I got coffee to warm me up and it got cold in 10 minutes.

OT
OpenTable Diner
1 review
Dined on August 15, 2019
Overall2food5service1ambience4

Slow service, not usual for this location.

OT
OpenTable Diner
1 review
Dined on August 14, 2019
Overall4food4service4ambience3

Great as always. Although food seemed a bit underprepared. Shrimp were a bit old. They were out of stock on sausage. Cheese was not prepared well. Very thick. Chocolate was fantastic.

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