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Chocolate Caramel Fondue - The Melting Pot - Newport News, Newport News, VA
Bananas Foster Chocolate Fondue - The Melting Pot - Newport News, Newport News, VA
Dark And Dulce Chocolate Fondue - The Melting Pot - Newport News, Newport News, VA
Steak Lovers - The Melting Pot - Newport News, Newport News, VA
Lobster - The Melting Pot - Newport News, Newport News, VA

The Melting Pot - Newport News

4.6
4.6
774 Reviews
$31 to $50
Fondue
Our popular fondue restaurant is perfect for everyday occasions as well as birthdays, holidays, and special group events. From a romantic dinner with your one-and-only to a fun, after-movie dessert with friends, The Melting Pot Peninsula offers a dining experience like no other in Newport News. Customize your dining experience according to your tastes with a variety of cooking styles and freshly prepared salads with signature dressings, artisan cheese blends, and delicious individual entrée options, ranging from lobster to steak. And don’t forget dessert! We have several decadent chocolates to choose from, or you can ask about creating your own recipe.

Make a reservation

2 people

7:00 PM


Booked 7 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Cuisines
    Fondue, American, French American
  • Hours of operation
    Mon–Thu 5:00 pm–10:00 pm Fri 4:00 pm–11:00 pm Sat 12:00 pm–11:00 pm Sun 12:00 pm–9:00 pm
  • Phone number
    (757) 655-9300
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    We offer chocolate parties at offices and businesses.
  • Private party facilities
    We have 2 private rooms and a patio area that can be utilized for private events. The sun room holds parties of 12, the patio seats up to 20 and the VIP room seats up to 32. There is a large party menu available and we can customize it to fit your needs and budget.
  • Private party contact
    Jason or Tommy: (757) 655-9300
  • Neighborhood
    Newport News
  • Cross street
    757.655.9300
  • Parking details
    Public Lot
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine

What 774 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.7Food
  • 4.7Service
  • 4.5Ambience
  • 4.3Value

NoiseModerate

Loved For

  • Virginia

    Good for special occasions

774 Reviews
  1. Bill

    Richmond

    48 reviews

    vip
    5.0

    48 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Excellent service and great food. Good for a group - like ours - for a family celebration

    Is this helpful?

  2. marcusn

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Love this location. Great job. They made me and my date feel very very special and welcome. Our waiter was top notch and five star all the way

    Is this helpful?

  3. JessicaD

    1 review

    2.0

    1 review

    Dined on September 23, 2023

    overall2food3service2ambience1
    This was our first time at this location, food service took way too long to get our salads, the background music speaker over our table was very loud, the wait staff shunned us for asking for more vegetables, VA beach location was way better experience. We stated at reservation this was our anniversary and received nothing special, not even a nice table, we got stuck in a very small corner booth with not enough room on the table for all the trays, also our dessert fondue wasn't turned up enough to even warm the fondue which they said they would return to turn back down so it didn't burn but it was cold the entire time and they never returned during that experience to heat up more or turn down, we debated on adjusting it ourselves but didn't want to mess up anything. Very poor experience overall for $182!! Will not come back to this location!

    Is this helpful?

  4. JessicaM

    1 review

    5.0

    1 review

    Dined on September 23, 2023

    overall5food5service5ambience5
    It was a wonderful experience, the food, and waitress were both wonderful

    Is this helpful?

  5. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 22, 2023

    overall5food4service5ambience4
    great experience for the first time . will be back soon!

    Is this helpful?

  6. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on September 16, 2023

    overall5food5service5ambience5
    Our waiter Logan was AWESOME! We had a large party and he managed it very well. Food was amazing and we had a great time.

    Is this helpful?

  7. OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on September 15, 2023

    overall5food5service4ambience3
    For the price I feel like the environment could use an upgrade and our server was polite but barely around to check on us. Overall though it was a good/fun experience.

    Is this helpful?

  8. OpenTable Diner

    Hawaii

    1 review

    5.0

    1 review

    Dined on September 9, 2023

    overall5food5service5ambience5
    Great service and really good food at a fair price.

    Is this helpful?

  9. Dougd3

    Richmond

    6 reviews

    5.0

    6 reviews

    Dined on September 3, 2023

    overall5food5service5ambience5
    Excellent dinner with attentive service. We had six in our party and were in a separate area of the dining room that allowed us to be attentive to our group. Our waiter was excellent and ensured we had a wonderful experience. We will definitely do this again on our next special occasion.

    Is this helpful?

  10. CynthiaS

    1 review

    5.0

    1 review

    Dined on August 31, 2023

    overall5food5service5ambience5
    Great experience! Food was wonderful and service exceeded expectations.

    Is this helpful?

  11. JamesA

    Dallas

    6 reviews

    4.0

    6 reviews

    Dined on August 30, 2023

    overall4food4service5ambience4
    Melting Pot is an experience and meal. The cheese fondue, meal, and dessert are excellent. The California Salad (course 2) was saturated with dressing, and the flavor was off putting.

    Is this helpful?

  12. DonnaleeA

    1 review

    5.0

    1 review

    Dined on August 29, 2023

    overall5food5service5ambience5
    We went as a late double birthday celebration. Our server, Jeff, was amazing. He was friendly, and so sweet. He made our visit very special. He was polite and courteous and gave us just the right amount of attention. He also tended to our dining needs expertly and helped us along to an amazing dining experience. He even surprised us with a little added candle lit birthday surprise. It really meant a lot to us. We hadn’t been in years and this was another worthwhile and memorable experience! Thank you so much Jeff!

    Is this helpful?

  13. StephanieM

    Washington DC

    25 reviews

    5.0

    25 reviews

    Dined on August 26, 2023

    overall5food5service5ambience5
    We always enjoy The Melting Pot. Good food, good company in a fun place.

    Is this helpful?

  14. AlfonzoH

    1 review

    5.0

    1 review

    Dined on August 23, 2023

    overall5food5service5ambience5
    Heard about The Melting Pot and we chose to have our 35th Wedding Anniversary Dinner here. The food was amazing and it was a total destination experience!

    Is this helpful?

  15. Renita

    1 review

    5.0

    1 review

    Dined on August 18, 2023

    overall5food5service5ambience5
    The Melting Pot has great food. The service is fairly quick. Our waitress was nice, patient, and personable.

    Is this helpful?

  16. TommyT

    Richmond

    8 reviews

    5.0

    8 reviews

    Dined on August 16, 2023

    overall5food5service5ambience5
    Phenomenal service and meal. Made our anniversary special

    Is this helpful?

  17. ChristineH

    1 review

    5.0

    1 review

    Dined on August 9, 2023

    overall5food5service5ambience5
    Great servers were very understand since we had a small child

    The Melting Pot - Newport NewsResponded on August 10, 2023

    Christine, Thank you so much for your business and your review.

    Is this helpful?

  18. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 5, 2023

    overall5food5service5ambience5
    My first time there and I had an amazing time. I definitely will be going back.

    The Melting Pot - Newport NewsResponded on August 10, 2023

    We can't wait for you to come back. Thank you for taking the time to write a review.

    Is this helpful?

  19. Amber

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on August 5, 2023

    overall5food5service5ambience5
    Absolute WONDERFUL service. Best melting pot location!

    The Melting Pot - Newport NewsResponded on August 10, 2023

    Amber, It's hard for me to argue with you there, although I may be a bit biased. LOL. Thank you for your business and your review.

    Is this helpful?

  20. Fawn

    1 review

    4.0

    1 review

    Dined on August 5, 2023

    overall4food5service5ambience4
    I had a great time, food was amazing, everything went well. My only issue is that at 10pm when the customers were leaving and we still had a little to finish our food that the entire staff was in the back playing loud rap music. Enough that everytime the swinging door opened it went from vol 5 to vol 10. It just felt like we were in their way of cleaning up and for us to get out despite them being open another hour on a friday night.

    The Melting Pot - Newport NewsResponded on August 10, 2023

    Fawn, I will take care of this. Music in the kitchen certainly helps with a happy work environment but it should not spill out into our dining room. For this I am sorry. Jason Shea Owner

    Is this helpful?

  21. DonnaM

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on July 28, 2023

    overall5food5service5ambience5
    This was our first time dining at The Melting Pot. I had heard about it but the price kept us away til now. I chose it for my birthday. The staff was friendly and helpful starting with the hostess all the way through. Our waitress was very attentive and helpful. She also had to explain a lot to us newbies and she did it with a smile. The food was phenomenal from the cheese fondue all the way to the chocolate fondue. We had a whole different mix of meats from beef to pork to chicken. Even raviolis. We were supposed to have shrimp and salmon too but I don’t eat seafood so our waitress helped us with substitutions. The food was fresh and delicious. The price is high, I won’t lie but for the amount of food and the time one party ties up a table it’s worth it. I wouldn’t spend the money to eat here weekly or even monthly but certainly a few times a year on special occasions.

    Is this helpful?

  22. JohnK

    Memphis/West TN

    2 reviews

    5.0

    2 reviews

    Dined on July 28, 2023

    overall5food5service5ambience5
    Our food was great and our server Ivan was awesome! We will be back and looking for Ivan and some more incredible food.

    Is this helpful?

  23. OpenTable Diner

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined on July 23, 2023

    overall5food5service5ambience5
    As always, we loved our dining experience at The Melting Pot. We arrived famished. We left needing to walk off our food and possibly take a nap. Jeff was phenomenal. This was our first time meeting him. I would definitely ask for him next time. We had the big night out and it was worth ALL of the money that I spent. We were able to change different items in it for things that we knew that we’d eat. Jeff made sure that we had everything that we needed and more. He was extremely pleasant and didn’t hover. Again, he was phenomenal.

    Is this helpful?

  24. SonjaM

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on July 13, 2023

    overall5food5service5ambience5
    My husband and I have dined at The Melting Pot on numerous occasions, but this time it was a girl's night out, and didn't we have a wonderful time! The four of us started with the Bigger Night Out and our favorite wines, enjoying the Wisconsin Cheese Fondue so much that we cleaned out both pots! One friend is a vegan and her seafood couldn't touch the meat at all or even be in the same pot, but both waitresses were soothing and supportive of her food preferences. She had a very enjoyable evening, also. We will return in the near future!

    Is this helpful?

  25. KevinG

    Richmond

    11 reviews

    5.0

    11 reviews

    Dined on July 11, 2023

    overall5food5service5ambience5
    The wife and I just had another wonderful experience at the Newport News Melting Pot. We had the 4 course dinner for 2 and everything was excellent!

    Is this helpful?

  26. KarenG

    Greensboro

    8 reviews

    vip
    5.0

    8 reviews

    Dined on July 8, 2023

    overall5food4service5ambience4
    Service was great and had a wonderful time with my daughter and her friends.

    Is this helpful?

  27. TimR

    1 review

    5.0

    1 review

    Dined on July 6, 2023

    overall5food5service4ambience5
    Outstanding experience. Food and service is always first rate.

    Is this helpful?

  28. Aileen

    1 review

    1.0

    1 review

    Dined on July 5, 2023

    overall1food1service1ambience1
    The silverware was really dirty and had food chunks on it. I had to go though three silverware to find a clean one. Then I found a piece of plastic in the broccoli and almost ate it. I am definitely never going back. It used to be my go to favorite place but has gotten so bad I can’t even go back.

    Is this helpful?

  29. OpenTable Diner

    Richmond

    3 reviews

    vip
    5.0

    3 reviews

    Dined on June 29, 2023

    overall5food5service5ambience5
    We came for our 10 year anniversary and everything was so enjoyable. In fact we frequently come here on our anniversary and every time is wonderful. We enjoy the laid back atmosphere, the pace of the service and of course all the fondue.

    Is this helpful?

  30. Tianna

    Hawaii

    3 reviews

    2.0

    3 reviews

    Dined on June 28, 2023

    overall2food3service2ambience4
    Was pretty bummed. Took my daughter and friends there to celebrate her birthday. There were only 4 tables including ours in the whole place. We waiting 15-20 min between courses. We ended up having to leave without having dessert. We were there for 3 hours mostly waiting without anything on the table.

    Is this helpful?

  31. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 24, 2023

    overall5food4service5ambience4
    The food was good and we enjoyed it. What really made the evening was the waiter we had. He was on top of everything and even throughout a little entertainment.

    Is this helpful?

  32. Jerseydre

    1 review

    5.0

    1 review

    Dined on June 23, 2023

    overall5food5service5ambience5
    1st Time there and it was super nice I would recommend this place you can cook ur own food well worth it

    Is this helpful?

  33. AlmasyCR

    Denver

    1 review

    4.0

    1 review

    Dined on June 22, 2023

    overall4food4service5ambience3
    Hostess didn't seem super motivated to seat guests, but our server was bubbly and very personable, and just overall she absolutely wonderful.

    Is this helpful?

  34. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 22, 2023

    overall5food5service5ambience5
    Our waiter was awesome, wish I knew his name but one of the BEST waiter I ever had!

    Is this helpful?

  35. Dkramer35

    Atlantic City

    5 reviews

    5.0

    5 reviews

    Dined on June 19, 2023

    overall5food5service5ambience5
    Service and staff were extremely friendly and very helpful. I have never had a bad experience at ANY Melting Pot.

    Is this helpful?

  36. DeniseD

    1 review

    5.0

    1 review

    Dined on June 18, 2023

    overall5food5service5ambience5
    The Melting Pot was a great experience, I would recommend Family and Friends.

    Is this helpful?

  37. SarahD

    1 review

    4.0

    1 review

    Dined on June 18, 2023

    overall4food5service5ambience4
    While I respect the cost of inflation rising the overall costs, just kinda disappointed that the price where id come once a month has caused me to only be able to dine once or twice a year. I understand that may not be helped. Our waiter was exceptional though, and felt appreciated since he recognized us from before. He took great care of us.

    Is this helpful?

  38. EbonyL

    1 review

    2.0

    1 review

    Dined on June 17, 2023

    overall2food3service2ambience3
    More than upset. We reserved for a party for 6 (3 couples) and we get to the restaurant and they sit us at a table with 2 pots to share amongst all 6 of us. Since 2 of us were sitting at the end of the table we had to keep standing up to put our food in the pots and getting them out. Not worth the price to basically keep walking around the table to get my food. If each couple would have gotten their own pots it wouldn't have been as bad. The worst part was we were at a table with 4 pots and they wouldn't turn on another pot for us to use. DO NOT RECOMMEND FOR A PARTY OF MORE THAN 4!!

    Is this helpful?

  39. KayleighM

    1 review

    3.0

    1 review

    Dined on June 17, 2023

    overall3food5service3ambience3
    Food was good, service was ok. Left a $20 tip that reflected ok service and could hear the server complaining to another employee about it before we left. Very unprofessional.

    Is this helpful?

  40. Cindy

    1 review

    5.0

    1 review

    Dined on June 17, 2023

    overall5food5service5ambience5
    My husband and I had a wonderful anniversary dinner here. The food was great and Paige took excellent care of us. We were so full we had to take most of our dessert fondue home. It was a fun experience.

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Distancing maintained in common areas
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Staff temperature check required

FAQs

The Melting Pot - Newport News offers takeout which you can order by calling the restaurant at (757) 655-9300.

The Melting Pot - Newport News is rated 4.6 stars by 774 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 7 times today

Order delivery or takeout

Google Map for The Melting Pot - Newport News

12233 Jefferson Avenue, Suite 3, Newport News, VA 23602

Additional information

  • Cross street
    757.655.9300
  • Neighborhood
    Newport News
  • Hours of operation
    Mon–Thu 5:00 pm–10:00 pm Fri 4:00 pm–11:00 pm Sat 12:00 pm–11:00 pm Sun 12:00 pm–9:00 pm
  • Cuisines
    Fondue, American, French American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (757) 655-9300
  • Catering
    We offer chocolate parties at offices and businesses.
  • Private party facilities
    We have 2 private rooms and a patio area that can be utilized for private events. The sun room holds parties of 12, the patio seats up to 20 and the VIP room seats up to 32. There is a large party menu available and we can customize it to fit your needs and budget.
  • Private party contact
    Jason or Tommy: (757) 655-9300
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