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The Melting Pot - Naperville, Naperville, IL

The Melting Pot - Naperville

4.3
4.3
342 Reviews
$50 and over
Fondue
There’s no better place to live in the Midwest than Naperville, and The Melting Pot has become a worthy restaurant in the city’s impressive dining repertoire. Join us as we celebrate spur-of-the-moment dinners, romantic date nights, and special occasions of any kind. Award-winning cheeses and internationally-renowned chocolates bring flavor to each plate. As if that wasn’t enough, our cuts of meat are hand-selected, our salad dressings are made-to-order, and our seasonings offer robust flavors. Whether you’re reliving old favorite stories over a rich, gooey pot of fondue or making new memories with our skewers in-hand, allow our classic, customizable dishes to delight your taste buds and reinvent fine dining as you know it.

Make a reservation

2 people

7:00 PM


Booked 24 times today
Experiences are available.

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Fondue, American, Swiss

  • Hours of operation

    Mon–Thu 5:00 pm–9:00 pm Fri 5:00 pm–10:00 pm Sat 4:00 pm–10:00 pm Sun 12:00 pm–9:00 pm

  • Phone number

    (630) 717-8301

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Neighborhood

    Naperville

  • Cross street

    US Rt 59 and 111th/Hassert

  • Parking details

    Public Lot

  • Additional

    Banquet, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Wheelchair Access, Wine

Experiences

  • Balloon Bouquet - $19

    Aug 25, 2022 - Apr 21, 2023
    Table-top balloon bouquet perfect for Birthdays, Anniversaries & Graduations. - $19
  • Rose Petals - $10

    Aug 25, 2022 - Apr 21, 2023
    Say it with Roses!!! Surprise your date by letting us pre-set the perfect table for your evening out, with Rose Petals & Candle Light. - $10
  • Half Dozen Long Stem Roses - $25

    Aug 25, 2022 - Apr 21, 2023
    Say it with Roses!!! Surprise your date with a Half Dozen Long Stem Roses waiting at your table.

What 342 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.4Food
  • 4.2Service
  • 4.2Ambience
  • 3.8Value

NoiseModerate

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  1. stayhomeandcookitmyself

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined 5 days ago

    overall1food2service1ambience2
    The menu is very confusing for first-time visitors. Our server was not at all helpful in explaining the numerous options and generally non-communicative. Though the experience was fun, this restaurant was overall a poor value and WAY overpriced for what it is. The next time I wish to spend $200 on a meal for a family of four, I'll go to a restaurant where I don't have to prepare the food myself.
  2. OpenTable Diner

    Chicago

    6 reviews

    vip
    5.0

    6 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Our server and server in training were great! It was our first time coming here and everything was delicious.
  3. OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on March 18, 2023

    overall3food3service5ambience5
    It was overall great experience, You go on dates for moments and the experience. Only thing, wish there was more portion of meats. For the price already, I think adding some more meat would not hurt. Overall loved it !
  4. NaperMon

    1 review

    2.0

    1 review

    Dined on March 15, 2023

    overall2food2service3ambience3
    Way overpriced. For three people, we had cheese fondue and an entree plus 2 alcoholic drinks and it was $152 before tip. The entree was boiled in a water based mixture not oil. We should have chosen the grilled format. Our server was fine, but he should have explained the boiling effect. It was like putting a small piece of meat into a vat of clear soup.
  5. MichaelM

    Chicago

    5 reviews

    4.0

    5 reviews

    Dined on March 14, 2023

    overall4food4service4ambience3
    Would definitely recommend, but food portions are smaller and service isn’t as attentive as it used to be
  6. Lp2001

    Chicago

    1 review

    2.0

    1 review

    Dined on March 12, 2023

    overall2food4service1ambience4
    Well… the food cane out good besides some of the steak meat was very “tendony” but the service was so bad. The waitress we had didnt even introduce herself of take the time to listen to us when we were ordering. When she did bring the food she sort of just slapped it down and alot of times it was an aggressive thing it seemed like. When she went to take the pot away she didnt close the lid all the way & it ended up splashing my husband with hot boiling liquid and she didnt even apologize to us for it. While making the Cheese she was splashing it EVERYWHERE and was banging the fork on the side of the pot(which i know youre not suppose to do) She was quick in and out. Usually the waitresses/waiters take their time and are super nice but this time it was just terrible for servise. I definitely expected more.
  7. Madi

    1 review

    5.0

    1 review

    Dined on March 4, 2023

    overall5food5service5ambience5
    Absolutely wonderful experience! My partner and I are both vegan and were amazed with all the delicious vegan fondue options from start to finish! Our server Christina was absolutely wonderful and kindly checked in with the chefs to make sure everything we got was safe for us to eat. She was super knowledgeable and friendly! The ambiance was wonderful and everything was so clean and inviting. Will definitely be returning here in the future.
  8. OpenTable Diner

    Tampa

    1 review

    5.0

    1 review

    Dined on March 1, 2023

    overall5food5service4ambience5
    A great experience that we love to do once a year. The cheese and dessert is to die for.
  9. LisaC

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5
    Our evening out with our adult children was so fun. Our server, Autumn was so much fun and everyone at the table kept commenting on how sweet and fun she was. We were looking for a fun family night and we got one!
  10. OpenTable Diner

    Exclusive

    1 review

    4.0

    1 review

    Dined on February 15, 2023

    overall4food4service3ambience3
    Had 9:30pm reservation, but waited 1/2 hr to be seated. They either overbooked or short staffed. Food was good overall, but they used too much garlic in the fundue. Nice server, good service!
  11. KevinL

    Chicago

    1 review

    5.0

    1 review

    Dined on February 14, 2023

    overall5food5service4ambience4
    My fiance and I love the variety of the food you can fondue. It has actually become our Valentines Day tradition. We also ate at the one located in Gatlinburg.
  12. Peaprincess

    San Francisco

    6 reviews

    3.0

    6 reviews

    Dined on February 12, 2023

    overall3food3service3ambience2
    Restaurant needs updating including its silverware. The food was good but overall lacked a great ambience.
  13. Anonymous

    Las Vegas

    1 review

    5.0

    1 review

    Dined on February 12, 2023

    overall5food5service5ambience5
    The food was really good and the staff did a great job!
  14. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5
    autumn was our server! food was amazing
  15. OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on February 6, 2023

    overall5food5service5ambience5
    Great service. Price is definitely worth it for the quality of food
  16. Kugelis672

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on February 5, 2023

    overall5food5service5ambience3
    Consider a remodel. Everything was so nice but the carpets and booths a remodel. Kendrick was an awesome server and ver knowledgeable.
  17. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 28, 2023

    overall5food5service5ambience5
    It was a great first time!
  18. OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on January 16, 2023

    overall3food3service1ambience4
    Dinner at the Melting Pot for a Birthday. Service was below what previous experiences have been. Seemed unprepared for our table of 6. Food quality was down as well. Limited options to swap herb crusted chicken for plain chicken, no tortilla chips for the fiesta fondue, tiny little slice of potato for the veggie tray, and more. Drink refills were slow. You can make your money on alcohol, but gave up as she didn’t come around often.

    The Melting Pot - NapervilleResponded on January 17, 2023Thank you for the honest feedback. It is much appreciated. We will use this information to continue improving our guest's experience.

  19. OpenTable Diner

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on January 15, 2023

    overall5food5service5ambience5
    It was wonderful! Autumn was our server and she was great!

    The Melting Pot - NapervilleResponded on January 17, 2023We are so glad you enjoyed Autumn's service. Make sure to request her on your next visit!

  20. LexieM

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on January 11, 2023

    overall5food5service5ambience5
    My friend and I went to celebrate her birthday and everyone and everything was great! The bartender was so friendly and gave great wine recommendations and our waitress, Bailey S, was amazing! She gave excellent menu recommendations and really made us feel welcome and helped us enjoy our experience. The manager even came over to check on us and wish my friend a Happy Birthday. I will definitely go back thanks to the wonderful service and tasty food!

    The Melting Pot - NapervilleResponded on January 17, 2023Thank you for letting us help celebrate your friend's birthday! We are thrilled to hear you had a wonderful experience and can't wait to share your review with Bailey. Be sure to request her on your next visit!

  21. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 11, 2023

    overall5food5service5ambience4
    Dessert for a birthday was amazing!
  22. Barqman

    Chicago

    77 reviews

    vip
    3.0

    77 reviews

    Dined on January 10, 2023

    overall3food3service2ambience3
    When your paying the prices they are charging if you want extra of something there should not be any "pushback" from the wait staff...We've been going to the OG melting Pot in OakBrook Terrance up until it closed.. we know our way around a fondue pot.

    The Melting Pot - NapervilleResponded on January 17, 2023We are happy to have long-term guests like you. Thank you for sharing your feedback. If you have a moment to private message a contact phone number, I would greatly appreciate the opportunity to reach out to you personally about the service you received.

  23. MattL

    Chicago

    2 reviews

    vip
    1.0

    2 reviews

    Dined on January 7, 2023

    overall1food2service1ambience1
    This was one of the worst experiences I have had. We waited 30 minutes after our reservation time and were attempted to be seated at a tiny table next to the kitchen for my birthday dinner. We requested a different table and then 10 minutes later we’re taken to the same table. We were not provided menus and, after we received them, our waitress did not show up for 15 minutes. We finally received the wine we ordered about 30 after we sat and the cheese course another 30 minutes later. We finally decided to leave since we had not received our main course nor could we find our waitress after an hour and 15 minutes of being seated (1 hour and 45 minutes from our reservation time). The carpet was dirty with lettuce and other food on the ground. We have been here many times for years but this was a horrible experience.
  24. JordanB

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5
    So delicious and fun! My husband and I just went last night and already want to go back. It was sooo good and worth it!
  25. OpenTable Diner

    Chicago

    5 reviews

    5.0

    5 reviews

    Dined on January 2, 2023

    overall5food5service5ambience5
    We had a great experience! Our waitress was wonderful. My teenagers loved every bite. Great family night.

    The Melting Pot - NapervilleResponded on January 5, 2023We are so glad that your family enjoyed your recent experience with us. We love seeing families connect over a fondue pot!

  26. OpenTable Diner

    Chicago

    1 review

    3.0

    1 review

    Dined on January 1, 2023

    overall3food5service2ambience2
    We went for New Year’s Eve, and the food was great! The server was very nice as well, however, she was most certainly on some kind of good drugs or something. Perhaps the crack rock. Legitimately was concerned with this girl. The place was nice, it did smell a little fishy. Overall, we would consider returning with a different server for sure, and a less busy night.
  27. OpenTable Diner

    Chicago

    10 reviews

    5.0

    10 reviews

    Dined on January 1, 2023

    overall5food5service5ambience5
    Amazing!!! First time ever at Melting Pot and surely didn’t disappoint!! Food incredible, amazing service and experience. Can’t wait to go back!!
  28. OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on December 29, 2022

    overall5food5service5ambience5
    What a fantastic experience. Between the Schaumburg and Downers Grove locations, Naperville definitely took the cake!

    The Melting Pot - NapervilleResponded on January 5, 2023We are so pleased you enjoyed this location. Thank you for rating your experience!

  29. OpenTable Diner

    Chicago

    10 reviews

    vip
    3.0

    10 reviews

    Dined on December 28, 2022

    overall3food3service2ambience3
    Our server wasn’t good and the restaurant looks outdated. We haven’t been to a Melting Pot in years and probably won’t be back. Overall it was a disappointing experience.
  30. OpenTable Diner

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined on December 25, 2022

    overall2food3service1ambience1
    It was awful

    The Melting Pot - NapervilleResponded on January 5, 2023Thank you for rating your experience with us. If you have a moment to message us any details of your visit, we would greatly appreciate the opportunity to hear more.

  31. JulieA

    Chicago

    4 reviews

    4.0

    4 reviews

    Dined on December 24, 2022

    overall4food5service3ambience5
    Server was very busy and told us several times when we asked for something

    The Melting Pot - NapervilleResponded on January 5, 2023Thank you for rating your experience with us and sharing your feedback on the service. If you have a moment to message us any details of your visit, we would greatly appreciate the opportunity to hear more.

  32. Sc10297

    Chicago

    20 reviews

    5.0

    20 reviews

    Dined on December 21, 2022

    overall5food5service5ambience5
    Great Anniversary dinner!

    The Melting Pot - NapervilleResponded on January 5, 2023Happy Anniversary! Thank you for celebrating with us.

  33. OpenTable Diner

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on December 18, 2022

    overall4food4service4ambience4
    Everything was great overall wonderful experience

    The Melting Pot - NapervilleResponded on January 5, 2023We are glad you experience with us was wonderful. We look forward to serving you again soon.

  34. JulieA

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on December 15, 2022

    overall5food5service5ambience5
    Christmas Eve dinner with family
  35. Secretariat

    Chicago

    3 reviews

    2.0

    3 reviews

    Dined on December 11, 2022

    overall2food3service2ambience2
    Not what we expected. Wait staff was a overly insistent on certain options - adamant that we must boil the filet, chicken, etc. in vegetable broth - and that grilling was such a ridiculous option no one had done it in 9 years (except for the people across from us grilling away while we ordered.) Boiled filet?! Weird experience.

    The Melting Pot - NapervilleResponded on December 16, 2022We are very sorry our server's recommendations did not meet your expectations. Their recommendations usually stem from what is most popular among our guests. We do offer several cooking style options with the entrée course because the traditional fondue style of cooking might not be everyone's favorite. I do hope you will visit us again to give another option a try.

  36. katelyn

    1 review

    5.0

    1 review

    Dined on December 3, 2022

    overall5food5service5ambience5
    Our waitress was very friendly and helpful. The food was amazing, dessert was definitely the best. Would highly recommend!

    The Melting Pot - NapervilleResponded on December 12, 2022We couldn't agree more, chocolate fondue is the best! We are glad you had an amazing experience and look forward to serving you again.

  37. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 27, 2022

    overall5food5service5ambience5
    Was super amazing! Staff made the experience really personal and made us feel special! Thank you! Food was excellent

    The Melting Pot - NapervilleResponded on December 12, 2022Thank you for the amazing review! We are pleased you enjoyed the experience.

  38. OpenTable Diner

    Las Vegas

    6 reviews

    vip
    5.0

    6 reviews

    Dined on November 18, 2022

    overall5food5service5ambience5
    Our server Brian was phenomenal!
  39. EnaW

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on November 16, 2022

    overall5food5service5ambience5
    Scott provided excellent service. It was our first time, we really enjoyed the experience.
  40. JamieK

    Orlando

    17 reviews

    vip
    5.0

    17 reviews

    Dined on November 11, 2022

    overall5food5service5ambience5
    We had a fun and wonderful evening! Our server Claudia was amazing and helpful!

    The Melting Pot - NapervilleResponded on November 13, 2022We are so glad to hear you enjoyed Claudia's service. Be sure to request her on your next visit!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

The Melting Pot - Naperville is rated 4.3 stars by 342 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 24 times today
Experiences are available.
Google Map for The Melting Pot - Naperville

4931 S Route 59, Naperville, IL 60564

Additional information

  • Cross street

    US Rt 59 and 111th/Hassert

  • Neighborhood

    Naperville

  • Hours of operation

    Mon–Thu 5:00 pm–9:00 pm Fri 5:00 pm–10:00 pm Sat 4:00 pm–10:00 pm Sun 12:00 pm–9:00 pm

  • Cuisines

    Fondue, American, Swiss

  • Dining style

    Casual Elegant

  • Dress code

    Smart Casual

  • Parking details

    Public Lot

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Wheelchair Access, Wine

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