New Years Day
NYE party and the meal was fantastic. Went out on limb and tried something different and it was fantastic.
Pricy but WELL WORTH IT. Wait staff was phenomenal and took time to explain everything.
Recommend this for special occasions.
They had a set menu for NYE but were very accommodating about swapping things with the menu. Great service and food.
Everything was great ...the only issue I had was that we ordered specialty coffees(2 different ones ) and when they were brought out the waitress put them down and said sorry I don't know which one is which and walked away?? No offense for the price of that coffee she shud have know which one was what so we didn't have to taste test to tell.
My brother came for the holiday and we wanted to bring him somewhere different. Having been to Melting Pot a couple times and loving it, we decided to bring him for the experience. We didn’t do the full experience, just cheese and chocolate, but it was a great time. For the cheese we got the new buffalo cheese, which was delicious! For the chocolate we got the new candy bar chocolate with caramel and peanut butter in it. That tasted fantastic! I just want to mentioned that our server was very sweet and into her job. She mentioned that she was newer just back for a school vacation, I don’t remember her name... but she was great. I had a fun time, delicious as always. I can’t wait to come back for the full experience sometime soon :)
Food was great!!!
Restaurant was not at all crowded and we can see why after eating here. While the waiter was extremely nice and personable the service was extremely bad. Brought wrong salads out twice, incorrect entrees. Glasses and mugs were very dirty like they were not washed or even rinsed out. The wait time for food once seated was astronomical for a restaurant that was less then half full and had zero wait. It appeared there was plenty of staff walking around. The food when served correctly was good but the cleanliness and service was not at all acceptable.
Too loud, kids running around, service super slow
The restaurant was very inviting. Our waitress Stephanie was amazing! She was very attentive and engaging.
We had a fabulous time! My husband took me for my 31st birthday. I hadn't been in over ten years and that was their old Center City location. My SO had never been, nor had he ever had fondue. He LOVED it! His favorite part was the Teriyaki steak and the desert, I highly recommend the s'mores! We made a 7:45 reservation and didn't leave until 10PM! We needed to be rolled out, we were so stuffed! Our waiter, Nick, was great. I overcooked my shrimp so he brought me out a new plate of them. Overall, we had a wonderful time! This is still, hands down my favorite restaurant! I'd love to go more than once every ten years, unfortunately they're quite expensive and I could only go because we had a $100 gift card.
Delicious food, great service, fantastic time, perfect birthday!
Typically I love the Melting Pot experience, but the service all around was very slow from the drinks to the various courses. It is pretty expensive to have a just okay experience.
We were able to have great conversation and our waitress was amazing!
Stephanie our server did a great job as usual!
Experience was not worth it. Try other locations is my recommendation.
Awesome Experience made my wife feel special on her Birthday! Stayed open late and no rush leaving!!
My wife and I went on Sat 12/9/17. Our waiter, Marcus, was engaging and informative, as it was our very first time there. But, he did speak very quickly, and had to be asked to repeat himself several times, which he did without hestitation.
We ordered the four-course meal (cheese, salad, entree, dessert), and we thought it was a bit overpriced, at $45 per person, for what we got, considering you also have to do the labor of cooking your own entrees. But, alrhough the quabtity of food may be skimpy, the food quality is very good, and our one issue was quickly corrected to our pleasure.
We had ordered our cheese appetizer, supposedly a take-off of french onion soup, based on the "wine-infused sautéed onions" that were noted in the menu description, because we love sauteed onions. The onions that were used instead was a "red onion relish" (per Marcus), which he said was made off-site. Well, it completely ruined the cheese flavor, as I don't like raw onions and it didn't taste like french onon soup at all! When we questioned Marcus about the onions, he immediately got the manager. She said that the onions were in fact sauteed right there in the restaurant, but she also very quickly had Marcus remove the offending pot of cheese so we couldn't argue the raw vs. sauteed aspect by pulling a piece of onion out of the pot. She quickly offered us a different replacement cheese, which we chose the "loaded potato", and it was delicious. We would recommend going there for dessert, as it was fabulous. We do intend to return...but, we will only be going there for dessert from now on.
Wonderful birthday dinner
For it being my first time dining there it was a great experience!! Food was excellent and the service was fantastic. The prices are kinda expensive but the food is very good!
We went for our daughters 16 birthday. We were a party of 10. Our server was friendly and outgoing. Food was yummy and well timed. The best part of the meal was dessert! We will definitely be back!
Great service by Eddie!