The Melting Pot - Maple Shade NJ
Cheese | Mezzacorona, Pinot Grigio
Great service food was amazing waitress super friendly and helpful.
Very good, waitress super nice
Great food, we had a slight mishap with our waitress but otherwise enjoyed our experience!
Always a friendly experience and food is amazing
Our waitress was amazing! And very knowledgeable and honest. Went only for cheese and chocolate and everything did not disappoint. Only negative was the table behind us was extremely loud and pretty obnoxious.
A new, fun dinner experience for my daughter's 19th birthday. We had a party of 8 and everyone loved everything. Jennifer and Jacob were awesome and so friendly and fun too.
My first time dining at the melting pot.My daughters third time, she raved about this restaurant so I had to go. It was not a disappointment. Our server Jacob was super friendly, upbeat, and pleasant without being to much. The food was amazing from the appetizer to desert. We were so full but still trying to nibble that’s how good it was. Finally we gave up and asked for a box Lol. I will definitely be visiting the melting pot again.
Last night my son and I celebrated his return from college and decided to eat at your restaurant. I want you to know that our server Jacob H was beyond phenomenal. Not only was he personable. He gave the best service I have ever had and I have been to many restaurants in over half a dozen countries. He deserves to thanked for his hard work and making our special night absolutely amazing.
first time there and it was well worth it! perfect place for a date night/anniversary dinner.. be prepared to at least be there for 2 hours though.
Two grandchildren’s first experience and they loved it. Ages 5 and 8
We are long time patrons of Melting Pots (multiple locations) and usually happy at Maple Shade but today the service was a little slower than usual. Waiter was nice but not as attentive as they usually are but due to pandemic I cut people some slack. Strawberries were not good at all -looked old couldn’t use them but other parts of meal were good. Still will be back we just love fondue!
We celebrated the end of the longest school year with chocolate fondue !!! The kids loved it! The service was great, too!
Great place to eat.
Our server was pleasant knowledgeable and very nice i will return again
Server was very generous and offered tons of veggies!
My husband Christopher and children went to the melting pot last night for dinner and I will NEVER return or recommend this business to anyone! Our meal and server were lovely. We paid our bill and went on our way... when we pulled into our driveway I received a phone call from the hostess stating the server had given us the wrong bill... my husband checked the receipt and said nope it was our bill (it had the correct beverages, meals and kids meals all listed) the hostess was confused and said she would double check with the server what the issue was.. she came back and insisted the waiter had given us the wrong bill... our bill was $183 plus we tipped and paid over $200 so we were confused where the mix up was. A few minutes later a different woman who said she was the manager called saying we were given the correct bill but charged the wrong amount. We offered to pay the difference which was about $10 (which would have gone towards the tip because the bill itself was covered in full). She too was confused so she went and got our server, put us on speaker phone and LEFT THE ROOM. She left us on speaker phone to "work it out" with server... how unprofessional!! After that the server proceeded to tell us they had already voided the transaction and needed us to pay another $215.00 to cover the bill. meanwhile we already have $200 pending on our account from the initial payment. Finally a 3rd call came through from another man who said he was the manager demanding a payment. We explained we would pay the difference as we already have a pending payment. He proceeded to become angry and name call myself and husband on the phone and called the police on us! Your establishments are extremely unprofessional and hold no value to customer service. The mistake was not on our part and we paid and tipped our server very well before leaving! I have never been treated so poorly at a restaurant before.
Loved it! Great service, great lighting, an overall great experience.
Waitress was great!
It was good for the experience. Wouldn't go out of my way for it again.
Been going for several years. This by far worst service we ever had. Extremely disappointed in this visit.
Unfortunately the food made me sick
Great food. Server was excellent. Awesome gluten free accommodations.
Our server Katie was great. If we needed anything the entire staff was willing to help.
We come here often for special date nights. We always enjoy our meal, and the service. We are always treated kindly and with respect. Any questions we have are always answered and they have so many options for drink and food.
Service was great and food was absolutely delicious. Our waitress brought us a champagne toast for our wedding anniversary. Will definitely be going back.
Very nice experience
We had a great time here! It was a perfect fun date night! We were there for about 3 hours, which we didn’t mind but our service wasn’t the best. He was very nice but very slow with everything. It took Atleast 35 minutes to get our drinks, a coke!! But even though the service wasn’t to our liking we would definitely return because we had a great time!
Great drinks and love the grilling option for entrees!
Delicious dinner and a great place for a girls night out!
We just can’t get enough of this place!! Melting Pot will always be one of our Favorites..
My wife and I dined there to celebrate our anniversary. The staff went out of their way to make it memorable experience. The food was amazing. Our server was Kaitlyn B and she was amazing. I will definitely go back again. If you go ask for Kaitlyn, she is a amazing server.
Extremely slow service.
Parties arrived after us, but were done before us.
It took us nearly 3 hours to complete the meal, with intervals of 30-45 minutes between the 3 courses.
Drinks were left unfilled for 30 minutes at a time.
Do not want to return.
I took my mom for Mother’s Day and it was amazing ! Looking forward to going again, especially for their thursdate with my boyfriend. Great food and excellent atmosphere. Very creative restaurant
Loved it! Our server Jacob was phenom. We’ll be back for sure.
Been there twice and had the Big Night Out both times, with variations in the cheese and chocolate fondues. Really like it! $100 for 4 course meals for 2. Lovely And I recommend it highly as a date night out a fun family evening!
Excellent service and the food was great as always!
The Melting Pot - Maple Shade NJ is rated 4.6 stars by 2767 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.