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The Melting Pot - Madison
ThursDate$45.95 per personStarting Aug 6, 2020Keep the romance going with our new decadent date night! Make a reservation with us any Thursday and ask for our "ThursDate" special. We'll seat you at a candlelit booth in a guaranteed private section with rose petals covering your tabletop. You'll also enjoy our ThursDate menu which features a 4-course dinner for $45.95 per person and our exclusive Sparkling Chocolate Fondue. When it comes to love, we’re willing to go the extra mile.
Endless Cheese & Chocolate$22.00 per personStarting Aug 9, 2020Enjoy Endless Cheese and Chocolate Fondue for just $22/person. Sundays only.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
We were so happy with our experience while we were in Melting Pot. The servers were very nice and very patient with all of us. It was an overall great experience.
AnalynW - Thank you so very much for dining with us and for your very kind words. We have shared your review with our entire staff...thank you. We look forward to welcoming you back soon. Best, Robert & Mike (owners)
We went here for our anniversary. It was also our first time here. I put in our reservation that it was our anniversary and when we checked in we were told happy anniversary by the hostess and our server. They also placed a card at our table too. That was so thoughtful! I loved our table area. More tucked in in the back of the building like our own private area. The only issue I had was they put another couple right next to ours so we could hear them talking even with walls up around our table. But we didn't let that ruin our evening. We did the experience for 2 and it was worth it. We each were able to pick our own entree choices and we loved that, so we didn't have to share meats. Everything was delicious and we loved the dessert fondue part! Portions were good sizes too. You'd think with the little portions you get, you would still be hungry. That is not the case here! Don't let your eyes fool you! And make sure you cook your food through. Its hard to tell with the lights so dim, but we just left ours on the grill a bit longer just in case. Highly recommend and we will definitely be back!
Thank you so very much for dining with us and for your very kind words. We have shared your review with our entire staff...thank you. We look forward to welcoming you back soon. Best, Robert & Mike (owners)
I loved our visit to the melting pot. Due to Covid - I was a little surprised that an extra plate or napkin could be available for the forks that went in/out of the pots. Also since we handled our food to get it on the prongs it would have been nice to have a hot towel at the end of the dinner - or at least some wipes for our hands.
TeaLover, Thank you for dining with us, and for your 5-star rating. We'll definitely take your suggestions into consideration re: towels post-dinner. We look forward to welcoming you back soon. Best, Robert & Mike (owners)
Food was delicious as always. Anna is one of the best servers. We appreciate everything she does.
SeanW, Thank you for dining with us, and for your 5-star rating. We've shared your kind words with Anna, too. We look forward to welcoming you back soon. Best, Robert & Mike (owners)
Overall nice meal, but they must have been short handed because the service was subpar. Have been here three or four times previously and has been very nice with really good service. Just not this time unfortunately. Forgotten orders, taking too long to get our order, having to repeat our order because waiter forgot it. Shame because it was for a friend’s birthday. Still made the best of the evening though.
My sincere apologies for your less than perfect birthday celebration. Would you please email us/me at madisonmeltingpot@gmail with your phone number and name so we can make this right? Thank you, Robert (and Mike) - Owners
Great food! Go every year for my birthday! Love it as a special treat!
Thank you for dining with us and we're so glad we're your birthday place! We can't wait to welcome you back soon. Fonduely, Robert & Mike (owners)
My husband and I went to celebrate my 40th Birthday and it was an incredible experience. There were chocolate dipped strawberries and a card signed by all of the staff at our table for my birthday and that was very special.
Thank you for the spectacular review! We're so happy you enjoyed your 40th with us. We can't wait to welcome you back soon! Best, Robert & Mike (owners)
Tyra was amazing. We were very disappointed to find out that ladies night is no longer the same. Please bring back the old ladies night.
SeanW, Thank you for your kind review and for your lovely comments about Tyra. We'll be sure to pass them onto her. Also, we appreciate your feedback on Ladies' Night. We can't wait to welcome you back. Best, Robert & Mike (owners)
Thank you for dining with us! We hope to welcome you back soon. Robert & Mike (owners)
After we were seated, it took over 20 minutes for our server to assist us. We had a reservation. Other patrons were being seated and immediately assisted by their server, however ours did not. At this point, there were approx. 4 other tables in service. Our server saw us as we were diagonal from the table he was serving. Still after no acknowledgement, we went to the front of the restaurant and grabbed a manager for assistance.
We gave our drink order to the manager as our server still had not come to the table. We were comped 3 drinks ~a beer, a glass of wine, and a kiddie cocktail to make up for the "mix-up". After that, the service became rushed as 2 tables of 4 were seated directly behind us.
There was too much garlic (about 2 tablespoons of garlic is the guesstimate as they pour it into the pot while you are watching) in the cheese fondue. He was quickly trying to get through the service. The cheese fondue was awful, but we continued to eat it as we didn't want to have to have it thrown away, or become more disappointed because we would need a new one. We moved onto the meat/shrimp and it was suggested to use the broth. However the broth never quite heated up so we moved to oil. At this point, the server now has 4 tables. The manager did come back and check on us, as our server did not have the time. We planned on dessert fondue when the reservation was made as we were introducing our son to fondue. The dessert fondue was nothing special. Just a small amount of heated chocolate and small pieces of dippers. This first fondue experience we wanted our child to have was a disappointment.
Dear KimC, We're sorry your visit to our restaurant was less than perfect, and we'd like to learn more about your visit and how we could have done better. Would you please send your contact information (email and phone number) to us at madisonmeltingpot@gmail? We look forward to hearing from you. Thank you. Best, Robert & Mike (Owners)
Amazing as usual. Anna is the best. We definitely appreciate her.
SeanW, Thank you so much for dining with us and for your compliments for Anna! We can't wait to welcome you back. Best, Rob - Owner
Our server was and always is amazing. We appreciate her. The owner is wonderful and nice to talk to. He is very personable. The food as always was fantastic.
Thank you so much, Sean W. We look forward to seeing you again soon! Rob - Owner
Anna is wonderful. We loved her. The food as always was amazing.
My Birthday Party was special, and fun, just make sure you plan enough time, otherwise they rush it, but other than that, it was perfect and so much fun! I definitely recommend! its more fun as group! :)
This place is amazing every time I go. I love everything.
Great food and our server Chad was great. We go every year for my wife's birthday.
Perfect place to celebrate a special occasion.
Amazing service and amazing food!!!
I wanted the 2 for $99 deal when I made the reservation. However by the end, I must have initially got the wrong menu and had a check for $200 for the whole meal. Was pretty upset but didn’t want to make a scene in front of my significant other. Was pretty disappointed in the whole thing. The food was okay but everything was just put off by the end total for me.
For the second visit in a row the hostess was awful. First visit we were told there were no tables. Only booths. Even though we’ve been to the restaurant several times and there are tables. She looked at us like we were idiots. Followed by her telling her “it’s going to be a long wait. We’re busy tonight”. The wait was less than 2 minutes. No idea what that’s as all about.
We came in again for Valentine’s Day and the hostess and a gentleman helping the hostess completely ignored the fact that we walked in the door and we’re standing right in front of them for close to five minutes. Once we were acknowledged they checked us in and told us other people were ahead of us.
Although there was nobody ahead of us. Only people coming in being greeted and being shown a seat. Only until after I said something where we seated.
Once you get past the front door, the restaurant is great. I ignored it the first time, but being in management I wanted to make sure the manager knew this was going on for two separate visits.
Had a reservation for my wife and I for our Valentines dinner. Showed up and was seated way back in an overflow type room where barriers were set up to split large party tables even though there were multiple tables open in the normal dining area as we passed. We could not sit across from each other had to sit cramped beside each other which meant I had to sit sideways in my chair to look at her to talk. It was cold had to put my winter coat back on. After 25 minutes of waiting we had not seen a server at all. Was never offered water or anything by anyone. The manger walked into the room to check it, I guess to see if it was set up the way he wanted, and totally ignored us. The hostess sits another couple in the main dining area where I can see since I have to face that way to talk due to the seating. They must have been special cause that table along with another table in the main dining area had been open the entire time. Needless to say after watching a server go to them after they sat down for less than 2 minutes, we knew we had been forgotten. First time trying to eat here and our last! Left the pot steaming with our menus on the table. Told the hostess as I left who said she was sorry but never offered to get a manager or anything! So avoid this place is my opinion. On the bright side found a awesome Japanese Fusion Bar downtown with excellent food to save the date.
I’m honestly at a loss for words how unbelievably terrible our service and food was at the Melting Pot. Absolute BELOW POOR in every single way possible from start to finish. Appalling.
I think the food is absolutely delicious. Especially the dessert but, I think it's a little over priced.
Always a good meal for a fun night out!
Specified on reservation that I didn't want to sit in the bar. Ended up getting seated in a bar booth. Loud, no ambiance. Food was excellent though.
Fantastic dinner and service! Paul was our server. He was incredible!
Ate in Lover's Lane to celebrate my daughter leaving for a study broad experience in London. Service was friendly and timely. Andrea was especially a star, thank you! While cheese and chocolate are our faves here, everything is always delicious. Can't wait to come back.
We have been going here many years, we went tonight and it was the worst experience of almost any restaurant. We have always been impressed with this restaurant’s timeliness and courteous servers who walk through the process and make it a fun experience. Tonight our server took about 15 minutes to greet us at our table. Took about 20 min between each course, no apologizing for late service, no warning of hot plates or how to cook meat without contaminating your plate. We went to talk with the manager after and he seemed to have no actual remorse for the situation. He just said a lot to servers called in. Manager and hostesses were just standing around while the rest of servers were drowning. They didn’t seem to have much teamwork. We will never be going there again. We were there celebrating a birthday and they never mentioned it and all ended up leaving there upset.
It was an excellent dining experience for Christmas Eve Dinner, and can’t wait to go back.
Took my wife out for a date night. This was our first time ever being there and we enjoyed it a lot. Our server was very pleasant and the food was delicious! We both enjoyed the change in pace and structure, with how the meal is delivered and made- opposed to the normal sit down restaurant. Overall great experience.
The experience was horrendous. Reserved for a birthday two weeks in advance. Called 30 min ahead and reminded about the birthday. Our server had no idea it was for a birthday. We were seated 10 min late and by 40 min after arriving we still didn’t have an ounce of food. We were beyond starving. We were freezing too. My wife spent the full meal with her winter jacket on. The rest of us froze. Appetizers arrived 45 min after we were seated, entres arrived 90 min after being seated. Whole experience was crazy. My wife and I didn’t want dessert so we were charged $10 more, each of us, than our kids. No joke. I don’t know how they stay in business. And our waitress, Alyson, kept vanishing for 15-20 minutes at a time. She clearly had too many tables. Spent $210 for dinner for 4, including an 11 year old and a 14 year old. Abominable experience. Steer clear of this restaurant.
Dear Anonymous, Thank you for letting us know about your dining experience, and we apologize it wasn't up to your expectations. Please contact us at meltingpotofmadison(at)yahoo to discuss further or to provide your contact information. Thank you. Dave - Owner
Dining process was very poorly explained. Would have waited for over an hour for the entree if we had not asked the waitress. This is when we were told how the dining process actually works at The Melting Point. The value of the food for your money is horrible. You are much better off going to a normal restaurant for this price.
I'm sorry your dining experience wasn't up to your expectations, and thank you for sharing your feedback. Regarding how dining works, we will be sure to address your concerns with our staff as a point of training. Dave-Owner
Great food! One of our favorite places to go for date night!
Thank you for dining with us, and for your private message. We appreciate your comments for training purposes, too. We hope to see you again soon! Best, Dave - Owner
This is a wonderful place. We sat at he bar and received wonderful service and advice from our bartender. The food was very good and fun to cook. It was a little pricey but worth the visit.
Thank you for dining with us, your very kinds compliments, and for your 5-star rating! Best, Dave - Owner
Our server was fantastic! She made all the right recommendations.
Thank you for dining with us, your sweet comments, and for your 5-star rating! Best, Dave - Owner
We had a great experience. The cheese fondue and dessert fondue are worth the experience and taste alone. When we go back, we will probably just do those 2 and skip the dinner. The dinner portion is very average in taste [boiled meat in oil] especially for the price but a fun experience. Service was good. Atmosphere was great, very private booths. The Hershey Bar dessert was incredible and only $9.95...well worth it.
Thomas, Thank you for dining with us, your compliments, and for your 5-star rating! Best, Dave - Owner
Our server, Kelsey, was a joy and a delight. We had a Groupon, and added on Green Goddess Cheddar Cheese - delicious! Had our salads boxed to go right away because we knew we’d be full with cheese, pick 3 entrees and chocolate fondue. Lover’s Lane was quiet and made it easy to enjoy our conversation. Loved everything.
DebN, Thank you for dining with us, your wonderful compliments, and for your 5-star rating! Best, Dave - Owner
Very interesting meal!
Thank you for dining with us and for your 5-star rating! Best, Dave - Owner
I rarely write reviews but I felt compelled in this case. I can’t speak highly enough about this place, the food was outstanding and everything was top quality. Everyone is so polite and the the ambience was so nice. The chocolate fondue for dessert really blew my socks off too! Highly recommended!
BabaGhanoush, Wow! Thank you!!! Thank you for dining with us and for your 5-star rating! We can't wait to welcome you back! Best, Dave - Owner
The Melting Pot - Madison offers takeout which you can order by calling the restaurant at (608) 833-5676.
The Melting Pot - Madison is rated 4.4 stars by 330 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.