The Melting Pot - Louisville
Always a great time and good food at Melting Pot
Very good service, excellent food, and an overall great experience.
We've been to the Melting Pot in three different cities and have always walked away content. Thank you for a great evening! Super enjoyable!
Always great food and great experience. Never a better place for a romantic date if you have a few hours to spend
Good experience...great waitress!!!
We love the Melting Pot. We celebrated my daughters 19th birthday.
Our server Austin was new and very sweet, however he was VERY sweaty and it dripped on the table. He also did not clean the previous plates before bringing the next course. It was just not the experience you expect from paying this much for dinner.
Great service from Eric. He made great recommendations.
I have been to Melting Pot with my family and also with my friends for almost 20 times. This is the first time I had a worst worst experience.
I had gone for 2 Four Courses.
This time the quantity was way less then the previous times. People at Melting Pot Louisville treated me as a first timer and was not even bothered to listen my words on Quantity.
Timely Service on Food - Had to remind twice to bring the Hot/Warm water, extra breads, extra fruits.
While going for the last one Chocholate, the person didn't even bother to lighten the Bourbon Pecan which they did every single time when I opted for that. I felt embarrassing infront of my friend. What is that Melting Pot will do to me to Compensate this?
What a wonderful experience! Food was fantastic, server was helpful and fun, made it very relaxing, great drinks! I had a fabulous birthday and would highly recommend!
It was an amazing time at the restaurant! The server was amazing and the food was delicious!
Great atmosphere, great food, & great experience. Definitely different. Will be back.
We enjoyed sharing a unique dining experience, but were surprised not to have top quality accommodations in an upscale restaurant. We were taken to a booth and when I slid onto the bench I noticed it was TORN and with a hole! Our guest had a sticky table in front of her and it was pointed out to our server, but then we had to remind her to bring a cloth to clean it. The table was very high in relation to the seat which made eating difficult! Also, the table size was great if there were only 2 people, but was too small to hold all the dishes for 4 persons. The noise made it difficult to carry on a conversation and to hear the server's directions.
The food was good after we got the hang of how to cook it. The selection of vegetables was unusual and not enough for 4 people.
We were surprised when our server brought the "treat" for our birthday guest. It consisted of 4 one inch squares of rice krispie treats with a candle on top! Overall, the experience left much to be desired for a rather expensive dinner.
Always fantastic food, a great environment and interactive. Eric is the absolute best server and always goes above and beyond to be informative, helpful, friendly, and fun!
We thoroughly enjoyed the evening! Our server made a couple of great suggestions when we were unsure. Loved it!
Yes. Our waitress was incredible and very helpful
Great food great server and great drinks. It’s a little expensive for what you get as an entree
As always, the Melting Pot did not disappoint!!
Really good food and atmosphere Heather was the best waitress she went above and Beyond to make me and my fiancé feel special on our birthdays she amazing, thanks heather, the melting pot needs more people like you
The con: they ran out of oil.
The pro: our waitress, Heather, went above and beyond to go to a nearby restaurant and borrow peanut oil for our dinner. She's a freakin' star.
Also, the food was delicious.
I was very upset with this visit! The first time I went i had amazing time and service and i chose this place for my aunt and uncles birthday it was horrible service. There were many times the waiter forgot things we asked and we waited more than 20 minutes waiting for things we needed with our meals.
Good service and the food was delicious!!
My husband and I have been to the Melting pot many, many times and have always loved it. But this time around, because the service we received was very poor, it was the worst time we've ever been. Our server took forever with everything, from getting drinks, to getting orders, to even getting my husband's credit card back to us when we paid. While we still loved the food, it will be a while before we come back due to poor service.
Heather was fantastic
The atmosphere is nice. We tried the 4 course meal. We had the Bourbon Bacon Cheddar cheese to start. The Bourbon flavor was overwhelming. Do not recommend this particular cheese if you don't like Bourbon. I would recommend using the cast iron skillet for the meats. Over all the price is high for having to cook your own dinner. You definitely paying for the experience not the food.
I took my daughter and her friends for her birthday celebration. I was disappointed with our service. As soon as I mentioned we would only be having dessert instead of the full 4-course meal, I felt like our server was done with us. We only saw her a couple more times that evening, and we couldn't flag anyone down when we needed assistance. I went to the Melting Pot in May with some friends and we had so much fun - our server was great and made it even more exciting. I expected that experience for my daughter and her friends. The table next to us was also having a birthday celebration and their server brought a treat and sang to the little boy. My daughter was excited when they first came out and started singing, thinking it was for her, and then realized it wasn't. Dipping treats in chocolate was fun, but overall it was not the dynamic, fun celebration I was hoping to have.
Great food and a great time all around. We had great service from our waitress. She was great.
Always love the melting pot! Was disappointed that we were seated right next to the hostess stand, especially since it was our anniversary dinner- lost the ambiance there. Can’t wait to come again!
We celebrated our 50th wedding anniversary there. They brought us a plate with happy 50th anniversary on it. The waiter was very attentive and the manager talk to us for at least a half hour,and as always the food was excellent.
Everything was awesome. Waitress knew what you needed before you did.
honestly i loved it, i went with my boyfriend and the food was great!
Great service from Heather! Food was great. Overpriced for portion size but that was expected. Overall good experience.
The food is pretty pricey but well prepared. It's about $45 for a 4 course meal and you cook your own food. The real upside is the desserts at the end. It's a fun place to eat on a date night. Our server was excellent and the booths feel cozy. Good experience overall
My daughter wanted to go here for her tenth birthday (my kids love this place). As always, the food, drinks, and service were fantastic. And our server went above and beyond in getting her a dessert plate of her own with cake pieces (for the fondue) and happy birthday written on it in different sauces...which she thought was the greatest thing ever. Nothing but good things to say!
We were there for our anniversary. We were placed in the back with families with kids that were so loud I couldn’t hear my husband accross the table. The food was just ok, especially for the price. I think everyone hands down loved the dessert the most. When explaining that we would have to order the same food- it was not clear that the price would still be $50 a person to eat. Overall felt that it was over priced and over rated. Would not go back again.
The experience is incredible. The service was excellent. Plan an hour minimum, good things take time.
Heather our server was absolutely amazing. She was kind knowledgeable and light hearted. She made our coworker dinner even better with her smile and humor.
Love the promotions you this past weekend!!
Keep me posted on those price reductions to make affordable to visit more often!!
Loved being able to make reservation so there was no waiting for a table. Our particular server did not seem as observant to our needs (refills for example) or check on us so we did have to wait a bit to ask any type of question, etc. Other than that it was great!
The Melting Pot never disappoints me & this visit was no different. We were there to celebrate my sisters’ birthdays & no one with us had ever been there & they all loved it. Heather is the best server ever!! She made our celebration all that much more fun!