The Melting Pot - Louisville
Another great day night with great food and perfect experience.
Super great experience. Only thing i would change is the seating, the couple seating i felt squished and uncomfortable
Wonderful restaurant and friendly staff. Our experience was great and the food is always delicious.
My husband and I love it the food is great and the service is excellent
It was great! Waiter was informative and kind!
Floors were sticky. Food was plenty and waiter was very knowledgeable of foods & fondues.
Nice place to bring significant other or family
Service was not quite as good as normal but the food was still amazing. We love going to the Melting Pot. They did seem pretty slow/dead so I hope they don't close because its the only one in the state now.
My wife’s Birthday dinner
Overall great place, great food, great service. My only point of concern is building cleanliness. The entry area and tables were fine as well as silverware/tableware. But I was mildly grossed out by the amount of dust collecting on everything on the walls and tops of booths. Dust was hanging on to the entire fronts of paintings and every ledge and I think the added steam from every table probably doesn't help the fact. If the dust was gone, the experience would have been much better. It leaves something to be desired and makes you question the actual cleanliness of everything else in the building that you can not see as well.
My husband and I went for date night and absolutely loved it. We will definitely go again in the future.
Celebrating a job offer
Birthday. Very nice
The staff was great, the overall look of the restuarant was dated. My husband and teenage daughter were with me. It was the most expensive meal we have had in years costing over $200. It was not worth the price at all. The food was good but not great and if I'm paying almost $70 a person it needs to be great. We will not go back.
My boyfriend & I absolutely love eating here. We try to come in at least once or twice a month! The staff are always friendly, especially both of the Alex’s that work there! Delicious food and a great place for date night.
The best server EVER ... she was so helpful and personable that our birthday event with 9 people was flawless!
The food was delicious but the price was way too much for the little where brought to eat .our waiter was super nice and did a great job.
Absolutely outstanding service, food and hospitality. Eric is our always requested server, his knowledge and professionalism truly make the experience! Thanks so much!
Per usual, the food, atmosphere and service were impeccable. We had Heather and her friendly personality keeps us coming back.
We took our granddaughter there for her 12th birthday, and she loved it. Our server went above and beyond to make this a memorable experience for her and us. The food was outstanding, and we had a great time cooking our own food. She said she felt so grown up. We grilled our steaks, which was a new experience for us since when my husband and I had been there before we cooked our main course in the pot.
Great food, great service, and a great atmosphere. You never feel like you’re seated next to a bunch of strangers in a big open area- you have a very private table no matter where you’re seated.
The location is very interesting, rustic, good vibe type of place. we had not been to a Melting Pot before so we really We're looking forward to it. The food was very good. The service was very good. And we would go back. Maybe next time we won't eat quite so much though.
This is one of my favorite places to go for intimate celebrations
We have had 2 previous successful celebratory meals at The Melting Pot, but our third time there was horrible. We had a party of 8 to celebrate my daughter's birthday. Our reservations were at 7, and we did not finish dinner until 10:52. It took over 45 minutes before they even begin to heat up the cheese for the first course. 3 of the 8 people in our party had to leave before or during the meat course, and before dessert because it had already passed 2 1/2 hours. There was no explanation or apology for the huge delays. The hostess was refilling our drinks. We did not see our server very often, and I was made to feel guilty for asking for more to go bags from him. I understand that dinner at The Melting Pot is an experience, and that it is not a quick meal. But almost 4 hours was so much longer than it's ever taken before. To top it off, because we started as a party for 8 (which turned into a party of 5) they automatically added 20% gratuity to the bill. So we had to pay a $72 tip for some of the worst service we've ever had anywhere. I served for 8 years, and usually tip at least 30%, but this meal did not deserve a 20% tip. We won't be going back to the Melting Pot again.
For the experience, however the service wasn't that great once our server got a big table.
Great special events place. Went for my birthday, the food, server, ambiance was all excellent. Looking for another occasion to return.
The chesse salad and chocolate was great! The main course we got steak we tried two different cooking styles and both were bad. I would only go back for chesse and chocolate.
Very good food and good time at the meeting pot. Service was a little show and off tonight, but still very good overall.
The experience we had was great! I took my wife out for a fun and relaxing weekend. This place was both! Great food and outstanding service as well. We will definitely be back!
Good food. The service was amazing. We were there for chocolate fondue only but it was a good for our dessert.
Server was wonderful! Guided us first timers. Food was delicious!
The food and service was awesome as always!
Our server was fabulous. I ordered my chocolate dipped strawberries that we received a coupon for our anniversary. She brought those out along with a plate with arose shaped strawberry with happy Anniversary in a caramel bourbon sauce. It was wonderful and gave our anniversary dinner a little something special. Thank you!
An amazing four course meal and atmosphere for Galentines, and my 50th birthday! Incredible meal, and the Yin & Yang Martini was the best ever!!!
I took my son and his fiance for his 21st birthday. Our server was great, she explained everything very well and was patient with us. I ordered a sangria and so did my son and it was delicious. The food was amazing. I would absolutely go back to the melting pot.
Love the experience. So relaxing to take your time at dinner and not feel rushed!
Always a favorite! The food is excellent, as well as the service.
The entire crew welcomed us with open arms and were all working diligently to serve customers quickly and efficiently. The manager sat us and helped with serving us while his staff was busy. The whole experience was delightful and I highly recommend everyone tries this at least once in their life.
Our service was terrible. Only came by one time unless it was to change courses and that in itself took 30 minutes in between each course.
It was my son’s 18th birthday. I felt that it was unreasonable to make everyone pay a Valentine’s Day rate when it wasn’t even Valentine’s Day.