The Melting Pot - King of Prussia

It’s was an amazing experience as always!!

Me and my husband always go there for date night

the loaded potato cheese fondue was amazing - definitely worth a try

Theresa was a great waitress had a lot of patience we had a 3 year old with us and my husband had a gluten allergy. She was very conscious of making sure he was safe.

Awesome service!!!!

The Melting Pot does a great job. They re-opened this week after the COVID restrictions were lifted. They have everyone spaced apart, the restaurant is very clean and it was an amazing meal as usual.

The food and service were good, just loud table next to us with waiter flirting with group of girls. Unprofessional.

Unfortunately, this is the first bad review I’ve left for this restaurant. A few things combined together to make the experience really bad:

1)They no longer allow individual portions of cheese. So if you have a two burner table and want to accommodate an allergy by putting one person in their own pot, you have to buy two portions of cheese. There’s just no reason not to make a single portion when the occasion calls for it. It’s the same amount of work, less food. I can see charging a little more for it, but forcing customers to buy two portions is just unnecessarily hostile.

2)The garlic and wine seasoning is no longer offered “because COVID” the server said. We wanted to change our entrée choices because that really makes a difference, but she was nowhere to be found.

3)Which is the next point – normally servers stop by the table several times per course. We saw our server once per course – when she dropped the course off. No refills on dippers (because she never came to ask until the next course was literally in her hand), no way to change out entrees because she never came back. Refills on drinks just had to wait. We ended up burning our cheese waiting for her to come back.

4)No manager ever came by the table. Typically, the manager stops by, introduces themselves, and says to reach out if you need anything. The one time in all these years we actually needed one, nowhere to be found.

Either we just came on a bad night, or things are going down hill fast. We will not be returning, and will be using the Wilmington location instead, which is cheaper and more attentive.

Started out with cheese and it was perfect. The stake lovers was amazing! Server was great. Talked with the owner she is always so nice and caring.

Good luck to you all and merry Christmas

Absolutely fantastic!!

My family celebrated my daughter’s 9th birthday. We were greeted with a warm welcome by the host. Mikey was our server & he was excellent. He is very friendly and knowledgeable. He explained the menu in great detail because it was my parents’ first time there. Thank you! We’ll be back!

Autumn was a fabulous server. She was very personable!

Our waiter was spectacular. He was very patient and had a good time taking care of us. He explained things very well and helped us in our decision making. He just did a great job. Couldn’t thank Mikey enough.

Great food, great service, all around amazing meal!

it was a fun time

My boyfriend and I went for our anniversary and received outstanding service! Our server, Erika was extremely helpful and went out of her way to make sure we had a great time. We also felt extremely safe during the pandemic. Highly recommend!

Such a fun night for the kids!!

Son’s Birthday

Great specials to try. We loved them.

Birthday celebration, was delicious and had great service!

Doing a great job during COVID to ensure everyone's safety

It was an incredible experience for our first time there. The waitress we had was very friendly and knowledgeable! We had an amazing time filled with laughs and memories made. Definitely would recommend! It can be a bit pricey depending how many people are going and what you’re getting to eat! Definitely worth every scent though

Salmon was hard to tell when done. Once cut, the fish was hard to put back in then retrieve again. All the other food was amazing though.

This is was my friends’ and I first time going and I can’t wait to go back! There were so many options I can’t wait to try in the future. We’re already talking about the next time we’re planning on going. But the food was so good and the service was the best I ever had and they had wine you wouldn’t believe! Definitely coming back soon!!

Great service ! Great food!

The staff is wonderful and the food is delicious

Wonderful family dinner to celebrate a birthday! Great job social distancing groups. Staff very friendly and attentive. Food was delicious too.

This is our favorite place to go to celebrate special occasions. It never disappoints! I don't think we've ever had a "bad" waiter/waitress at Melting Pot, but our favorite is always Tim! He is knowledgeable, friendly and on top of things! The food is delicious an a fun experience to as a couple or a group.

Fantastic food and experience

Birthday dinner. Never ceases to impress, delicious and impeccable service.

Absolutely amazing! They knew my favorite color from last time and were very generous with extras! Our server was so nice and friendly and honestly probably the best service I’ve ever had! The food was amazing, I forgot how good the fondues are and can’t wait to go back! I tried the special salad and special desert fondue and was not disappointed with them at all! They were so incredible! Overall just probably the best experience I’ve had eating out! And I didn’t feel unsafe with COVID, the staff wore masks and gloves and social distancing between tables was enforced!

We love the melting pot!

What a great time for my daughters boyfriend’s birthday celebration. It was his first time at The Melting Pot and he loved it! Try the new Mac and Cheese!!! YUMMY! Also, tons of Gluten Free options!

Every visit to The Melting Pot is always great! I’ve never had a bad experience yet, and hope this continues.

Another amazing experience. Went here for a meeting with a friend and had an amazing time. this is by far my favorite place to eat. Service was impeccable as always!

The food especially the cheese fondue (took the spinach and artichoke in addition to 2 classic) and the white chocolate desert.
Everything is perfect but you should have the right waiter. Otherwise it is a different experience.

Great service - Teresa - and always a fun time eating and laughing with family members for a special occasion. My daughter asks for this meal every year for her birthday!

It was great. Stephen was an excellent host.

Great food definitely love being hands on. Service was just okay our waiter rushed us and didn’t really check up on us when we needed new drinks, he also forgot our food multiple times and it was annoying to remind him every time. Overall the food was good and I would definitely return

From the beginning to the end, the experience was phenomenal.
The waitress Erika did an outstanding job with all the courses we recieved.

We will definitely make another appearance ❤️