The Melting Pot - El Paso

4.5
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197 Reviews
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$31 to $50
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Fondue
The Melting Pot of El Paso invites you to enjoy more than a meal. We focus on providing an experience that invites conversation, laughter, and coming together over delicious artisan cheeses, fresh salads, savory entrees, and indulgent desserts. Enjoy an interactive dining experience and create memorable moments with family and friends.

Experience the inviting and open restaurant design of the premier fondue restaurant. Enjoy our new ambiance featuring a indoor/outdoor social bar, wine tasting area, an open kitchen where the art of fondue is on display, and outdoor dining. Guests can select from the traditional interactive dining experience we are known for or craveables and quicker meals for brunch, lunch, happy hour and on-the-go.
What 197 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.2
value
Noise · Quiet
89% of people would recommend it to a friend
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AS
vipAnnetteS
El Paso
9 reviews
Dined on June 24, 2020
Overall5food5service5ambience5

Arturo and Jeremy provided excellent service. All the staff are wonderful and always a great time. We went for Nurses celebration, that is the last Wednesday of each month.

OT
OpenTable Diner
El Paso
3 reviews
Dined on June 20, 2020
Overall5food5service5ambience5

Service was wonderful! I had a great experience dining here.

BS
BrandonS
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

Perfect for special occasions they can go that extra mile if you want

OT
OpenTable Diner
El Paso
2 reviews
Dined on June 12, 2020
Overall5food5service5ambience5

Melting Pot went above and beyond to make our Brazilian Valentine’s Day special. They treated us amazingly and took extra steps beyond what we paid for to make the event one to remember. The food as always as terrific; although we’ve learned the meat does need to be salted as unless you order something specially seasoned it comes as is. The dessert and cheese is really the reason why we come anyway and while they’ve drawn back their menu; it was still incredible. Also during this “new normal” we felt very safe with all the precautions they took for preventing the spread or transmission of COVID-19. Job well done! Erik, our server, was the absolute best and really took customer care to the next level.

OT
OpenTable Diner
El Paso
1 review
Dined on June 9, 2020
Overall5food5service5ambience5

Absolutely amazing customer service and food. Definitely coming back.

AS
vipAnnetteS
El Paso
9 reviews
Dined on June 6, 2020
Overall5food5service5ambience5

Always excellent. Andrea is an excellent server. The best and always attentive. Arturo and Jeremy always friendly and always making sure we have the best experience.

OT
OpenTable Diner
El Paso
2 reviews
Dined on June 5, 2020
Overall5food5service5ambience5

Really nice place loved the presentation

OT
OpenTable Diner
Hawaii
1 review
Dined on May 31, 2020
Overall5food5service5ambience5

Definitely a place I'll visit again! From the beginning to the very end it was a great experience. Professional staff, helpful, polite, and enthusiastic! And the food was amazing!

m
vipmnakashi
El Paso
82 reviews
Dined on May 31, 2020
Overall3food3service2ambience3

This was our second visit during the time El Paso restaurants were open for 25% seating capacity, while restaurants in Las Cruces were open ONLY for delivery and carryout.
While this incident is not rare in our dining experience, I thought it worth commenting that we had barely sat down when a server was at the table inquiring about drinks. We had not had time to even look at the menu. If this server had brought water it might not have worth commenting upon, but no water was provided until we said water would be good start since we had not looked at the menus. But Melting Pot's use of TWO servers for a table, one for drinks and one for the meals, is confusing.
We opted again for ala carte menu and were pleasantly taken "Quattro Fromage" and would likely try it again individually rather than sharing a serving. We had the California and bacon and Blue cheese over spinach salads and both were tasty. We concluded with the milk chocolate fondue, which in future we likely would forgo in favor of more cheese fondue.
Since we like fondue and it is unavailable in Las Cruces we'll be back in the future.

AS
vipAnnetteS
El Paso
9 reviews
Dined on May 23, 2020
Overall5food5service5ambience5

It’s always a pleasure to go to Melting Pot. Andrea is an awesome server, very attentive. It’s always a pleasure to see Arturo and Jeremy.

OT
OpenTable Diner
1 review
Dined on May 22, 2020
Overall5food5service5ambience5

A little pricey, but hey the experience is totally worth it! 😁 Being that it’s fondue you don’t want to have left overs to take home, but Melting Pot gives you the perfect portions. You’ll leave feeling satisfied, and not too full like the button on your pants is holding on by a wish and a prayer 😜 The loungey vibe makes it good for any occasion, whether it’s date night, a birthday, or just a nice family dinner. It’s fun, it’s delicious, it’s memorable! 🤗

m
vipmnakashi
El Paso
83 reviews
Dined on May 10, 2020
Overall3food4service3ambience3

Since our hometown, Las Cruces has not opened restaurants for sit-down dining, we took our business to nearby El Paso to one of the few restaurants ready to provide sit-down dining. We had the classic cheese and chocolate fondues. Both were quite good, however the server turned the warming hot plate too high such that the some cheese dried on the pot sides, preventing it from dipped into. So, much like nacho chips/cheese sauce proportions leaving more chips without any dip, it seemed to us that this appeared to be the case to us. We had the server not turn on the hot plate for the chocolate fondue and the match between dippers to dip was better balanced.

CA
CassieA
1 review
Dined on May 10, 2020
Overall5food5service5ambience5

I always love going to this place. The food is great.

AS
vipAnnetteS
El Paso
9 reviews
Dined on May 10, 2020
Overall5food5service5ambience5

We always love coming to the Melting Pot, in El Paso. Andrea is the best server. We also love to see Arturo and Jeremy. Great food, great atmosphere, great staff.

AS
vipAnnetteS
El Paso
9 reviews
Dined on May 1, 2020
Overall5food5service2ambience5

It was great to go out and see Arturo, Jeremy, and Andrea. Always a pleasure to go to The Melting Pot. Our favorite restaurant in El Paso.

J
Jordyn
1 review
Dined on March 20, 2020
Overall2food1service1ambience1

You cancelled our booking because??? - so I rebooked it, and a few hours later our booking was cancelled because of the virus, so why are you sending this? A young man from the restaurant called and told us not to come - even though other restaurants remained open. - So never got to go!!

TM
TsMommy
Orlando
1 review
Dined on March 13, 2020
Overall5food5service5ambience5

Date night with hubby.

OT
OpenTable Diner
Las Vegas
2 reviews
Dined on February 22, 2020
Overall5food5service5ambience4

Great place, food and service.

AS
vipAnnetteS
El Paso
9 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

My daughter and I went to Melting Pot. We love Alexander and all the staff, but I’m not sure if we will be going as much because the prices went up with the new menu. Some of the new menu is easier, but if my daughter and I would order separately, it would be $25 more each, where it is already expensive. I feel like I’ll be penalized with $25 more if I come alone, so I’m forced to come with someone else. If my daughter and I choose to order create our own for the entree, besides the choices given, we are charged $5 more a piece for 3 choices of protein instead of 4 proteins included with the certain choices (classic, pacific rim, steak lovers, land and sea, vegetarian). There’s pros and cons to the new menu, but I still feel it’s a little pricey for the El Paso demographics.

EL
ElizabthL
1 review
Dined on February 21, 2020
Overall5food4service5ambience5

Firts time there and it was great! Really love the new experience

T
Tequila77
El Paso
7 reviews
Dined on February 15, 2020
Overall5food5service5ambience4

EVerything was great but we were there for 4 hours. I do like to dine rather than just eat and run but 4 hours seems a bit too lengthy. The food was delicious and there was plenty of it. We even had leftovers considering the couple we were with spit a small dish and ate alot of our meals.

OT
OpenTable Diner
El Paso
3 reviews
Dined on February 14, 2020
Overall3food4service3ambience2

I made my reservation for 9:45 PM on Valentine's day. We got there at around 9:20. There were so many couples waiting to be seated that also had reservations. We were all huddled by the door and the crowd spilled into the dining area so I can imagine it ruined the mood for a lot of people. We asked about our reservation and were told they didn't know an exact time but that there were 16 couples in front of us that were waiting to be seated.
We weren't given a table until 10:45 PM and that was only because a few couples left the restaurant before they were seated. It took forever to get our drinks and our food. When the did bring us our food they forgot our silverware. I ended up eating my salad with my hand while my husband went to go ask for some forks. We were given a set and they were both dirty and full of cheese. I was very upset by this point. The waitress brought over another set after we insisted they were dirty. She had said that it was just water stains but it was clearly chunks of cheese. We finally got our fondue and we got our utensils but she only brought 2 for each. It took forever to cook our meats. When we got our dessert, it was like we only got enough to taste. There was so little chocolate in that pot that I had to stand over it for me to be able to see it. I wasn't happy with this experience. I wish it was handled better. We ended up leaving until 12:30 AM. We didnt have time for anything afterwards as my husband had to wake up at 5 AM for work the next morning. It was a ruined night. I will not be trusting Melting pot with our special occasions anymore, it was a real disappointment.

OT
vipOpenTable Diner
Seattle
3 reviews
Dined on February 7, 2020
Overall2food3service2ambience2

I’ll be honest I was underwhelmed by the melting pot.

AS
vipAnnetteS
El Paso
9 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

Our experience was awesome as usual. Alexander is the best server there. Always attentive, kind, wonderful. Arturo and Jeremy always stop by the table to check on us. We saw the new menu tonight, that is supposed to start next week. It’s extremely disappointing because my daughter and I go there all the time and we enjoy ordering our own fondues for every part of the meal. Now we won’t have that choice, which I think is a wrong choice. El Paso people already don’t like to try new things, but taking away the individual choices is horrible and expensive. I hope someone changes the menu back to individual choices.

OT
OpenTable Diner
El Paso
1 review
Dined on January 25, 2020
Overall5food5service5ambience3

Great service; great explanation of menu and great experience.

AS
vipAnnetteS
El Paso
9 reviews
Dined on January 21, 2020
Overall5food5service5ambience5

We had an awesome dinner. Izzy was wonderful as all the staff were

DR
vipDeborahR
Houston
21 reviews
Dined on January 16, 2020
Overall5food5service5ambience5

Kudos to Andrea for nailing our complex order and the outstanding service!

S
Smitty
El Paso
8 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Great spot for date night or quick celebration

OT
OpenTable Diner
New Mexico
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

Exelente el servicio y la comida fueron mas de lo esperado y el lugar está de lujo.

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OT
OpenTable Diner
Washington DC
1 review
Dined on December 31, 2019
Overall2food4service2ambience2

Poor service. We arrived about 5 minutes before our 2PM reservation. There were multiple tables open and looked to be about 4 parties eating at our arrival. The whole dining experience took 2.5 hours, we were offered a chocolate fondues for our wait time.

AS
vipAnnetteS
El Paso
9 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Alexander and everyone at the Melting Pot are always welcoming and its always a great experience

OT
OpenTable Diner
Austin
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Amazing service loved the food

OT
OpenTable Diner
New York Area
2 reviews
Dined on November 27, 2019
Overall5food5service5ambience5

Excellent evening, amazing food and our server Ozzy was on point! I would highly recommend it a truly memorable birthday celebration for my daughter.

OT
OpenTable Diner
1 review
Dined on November 23, 2019
Overall5food5service5ambience5

Friendly, accommodating, and professional staff. Always go above and beyond for our get togethers.

OT
vipOpenTable Diner
Dallas
1 review
Dined on November 21, 2019
Overall2food3service2ambience2

The food quality has gone downhill. We ran out of the cheese and chocolate fondue before we ran out of dippers. Most dippers seemed stale or of ok quality (all bread, veggies, and some of the dessert dippers). The service was also pretty mediocre. For $100 meal for two, they should do better.

DR
vipDeborahR
Houston
21 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Outstanding food quality and service. Fun atmosphere. Kiana was an amazing server! Will be back again very soon.

OT
OpenTable Diner
Chicago
1 review
Dined on October 25, 2019
Overall5food5service5ambience5

The Melting Pot is a can’t miss dining location. The staff create an ambiance and interactive experience that you’ll never forget. This location is a must for all El Pasoans.

OT
OpenTable Diner
El Paso
1 review
Dined on October 16, 2019
Overall5food5service5ambience5

Great food and a great overall time and experience

OT
OpenTable Diner
Phoenix
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

The service was great everything they brought out was fresh.

OT
OpenTable Diner
El Paso
1 review
Dined on October 5, 2019
Overall5food5service5ambience5

Exceeded my expectations!!! Great !

FAQs

The Melting Pot - El Paso is rated 4.5 stars by 197 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.