The Melting Pot- Downer's Grove

4.4
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216 Reviews
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$31 to $50
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Fondue

Downers Grove, Illinois is home to unique restaurants such as The Melting Pot. A fondue restaurant that serves heated pots of chocolate and cheese, The Melting Pot offers a dining experience like few others. It presents a casual and intimate setting that you can share with anyone, whether it's your special someone or a group of close friends. The Melting Pot features delicious individual entrees, fine wine and soft romantic ambiance to make you feel welcomed.

The Melting Pot's menu allows you to pick from several kinds of cheese fondue pots, such as a mix of cheddar and Emmenthaler Swiss cheeses with seasonings, along with the ingredients to dip including shrimp and vegetables. There are various chocolate fondue pots offered for dessert as well, including s'mores and peanut butter mixes. The menu also contains gluten-free items.

What 216 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.3
ambience
4.0
value
Noise · Quiet
90% of people would recommend it to a friend
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I
New York Area
8 reviews
Dined 2 days ago
Overall 5food 5service 4ambience 5

My wife and I always love coming here whether it’s for fun or a special occasion. The food is great and service is usually good to great.

AE
Chicago
2 reviews
Dined 4 days ago
Overall 1food 5service 1ambience 1

I have had wonderful experiences here until recently. The service has gone very downhill at this location. We were seated by a party of about 10 8 or 9 year old girls who were there for a b day. They were very loud and yelling the whole time making it hard to enjoy our dinner. Also, the server was bad. She didn’t explain anything and always forgot half the items for each course and would have someone else bring them out. I’m considering not returning after this experience.

OT
Detroit
1 review
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

It was a wonderful experience

C
Chicago
15 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

Great restaurant for date night! We enjoyed the ambiance, service and food! Will definitely be back!

A
Chicago
30 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

We had a leisurely dinner. We enjoyed our food choices, which our server helped us make.

OT
Chicago
11 reviews
Dined on September 10, 2019
Overall 5food 5service 5ambience 5

As always amazing food and staff! Johnny was amazing and lots of fun! Thank you all again for everything!

The Melting Pot- Downer's Grove
Responded on September 11, 2019

We are so glad you enjoyed your visit. Be sure to ask for Johnny next time you dine with us!

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SB
1 review
Dined on September 7, 2019
Overall 4food 4service 5ambience 4

Having a child with a Peanut and Tree Nut allergy he doesn't always get to indulge in all the events! But our server was very informative and was able to guide us in the right direction. Brian was a great server and will never know how much this meant to a 9 year old who was able to be apart of every aspect of the meal!

The Melting Pot- Downer's Grove
Responded on September 11, 2019

Sharron, we are so glad that your son was able to enjoy the entire experience with the rest of your party. We will be sure to let Brian know how much his service meant to you.

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RK
Chicago
1 review
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Very friendly staff and management that went around making sure everyone was enjoying their Melting Pot experience. Management and staff are top notch! Food was excellent and fun!!!

The Melting Pot- Downer's Grove
Responded on September 11, 2019

Thank you for sharing your experience. We are so glad you enjoyed the service and food!

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JB
Chicago
2 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Fastest dine time so far. Didn't feel like we were just sitting around waiting in between. Our server was the best, he was attentive and present. He deserves a raise. Best experience there so far!

The Melting Pot- Downer's Grove
Responded on September 11, 2019

We are so pleased you enjoyed your most recent experience dining with us. Thank you for sharing!

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MP
Chicago
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 4

Great dinner, service was spot on. Would recommend this location.

The Melting Pot- Downer's Grove
Responded on September 3, 2019

Thank you for the recommendation, Marilyn.

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AB
1 review
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

Shianne was fantastic and knowledgeable!! She made the dining experience easy and fun! I would recommend her section to others and will request it next time I go back.

The Melting Pot- Downer's Grove
Responded on September 3, 2019

We are so glad you enjoyed Shianne's service. Be sure to ask for her on your next visit!

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BE
1 review
Dined on August 28, 2019
Overall 5food 5service 5ambience 5

This was our first visit. We went as a 26th anniversary night out. Our waitress did a excellent job explaining the experience and went above and beyond with her service helping with menu choices a presentation.

The Melting Pot- Downer's Grove
Responded on September 3, 2019

Bryan, Thank you for celebrating with us. We are so glad your anniversary dinner was excellent.

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t
1 review
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

Great experience for the cost. I definitely recommend getting the four course experience.

The Melting Pot- Downer's Grove
Responded on September 3, 2019

Thank you for sharing the recommendation.

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TR
Miami
2 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Great experience from the normal restaurant vibe!!

The Melting Pot- Downer's Grove
Responded on August 27, 2019

Thank you for sharing your rating and review!

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OT
Chicago
4 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Everything was perfect, especially the chocolate

The Melting Pot- Downer's Grove
Responded on August 27, 2019

Thank you for rating us! Glad you enjoyed the chocolate!

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DO
Chicago
1 review
Dined on August 24, 2019
Overall 4food 4service 2ambience 3

always fun, but the service was slow. love the dessert!

The Melting Pot- Downer's Grove
Responded on August 27, 2019

Thank you for sharing your review.

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D
Chicago
6 reviews
Dined on August 21, 2019
Overall 3food 3service 5ambience 3

Have not been here in 20 years and realized I was not missing much .... I was turned off right away after going to the bathroom and the toilet had a ring of scum in it ...... it has obviously not been cleaned in a very long time, which automatically made me concerned about the cleanliness of the kitchen. Service was great, but food was mediocre

OT
Chicago
4 reviews
Dined on August 21, 2019
Overall 5food 5service 5ambience 5

We really enjoyed the ladies night deal!

The Melting Pot- Downer's Grove
Responded on August 22, 2019

Thank you for coming out and enjoying this special. Remember it happens every month!

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s
Chicago
5 reviews
Dined on August 19, 2019
Overall 5food 5service 5ambience 4

The Ladies Night Special was a great value. Food was delicious, Sangrias well made, service exceptional. We had a great time.

The Melting Pot- Downer's Grove
Responded on August 22, 2019

Thank you for coming out and enjoying this special. Sangrias are my favorite too! We hope to see you at the Ladies Night special next month.

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TC
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Wonderful experience to truly share a meal in an interesting way. Lots of time to talk and enjoy company; never rushed.

The Melting Pot- Downer's Grove
Responded on August 22, 2019

Teri, we are glad you enjoyed your experience with us.

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DO
1 review
Dined on August 15, 2019
Overall 3food 3service 3ambience 3

We tried the Melting Pot and were glad for the experience, but not impressed enough to recommend it or think of returning. The food is average quality. The cheese fondue was good and the sides with it were good as well. But that's just it ... neither the cheese nor sides were great or fantastic even. The meat course was disappointing, low quality unseasoned filet that was very expensive. Note that we were given a container of seasoning, but what was needed was salt and pepper. We also had the seasoned sirloin, which was much better tasting, but paper thin. Very small portion. The dessert chocolate was the highlight of the meal and the sides that came with it were very good. Finally, the decor is old and dumpy. It definitely needs to be updated.

The Melting Pot- Downer's Grove
Responded on August 22, 2019

Donna, we are glad you tried our experience and apologize if we did not meet your expectations. Thank you for your candid review.

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v
Chicago
31 reviews
Dined on August 14, 2019
Overall 4food 4service 4ambience 4

A nice spot for a special occasion. The heated elements built into the tables are terrific! Bountiful dippers for cheese and chocolate fondues. Meats/veggies for entrees are fresh. Friendly staff. Love the hidden niches for romantic dining for two. Will return soon with just my husband.

The Melting Pot- Downer's Grove
Responded on August 22, 2019

Thank you for sharing your review. We are glad you enjoyed the experience.

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CB
Chicago
18 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

We were celebrating the end of summer. Everything was perfect. Katy did a great job!

The Melting Pot- Downer's Grove
Responded on August 14, 2019

Catherine, thank you for sharing your experience. We are glad you enjoyed Katie's service.

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OT
Chicago
2 reviews
Dined on August 10, 2019
Overall 5food 4service 5ambience 4

25th birthday

The Melting Pot- Downer's Grove
Responded on August 14, 2019

Thank you for celebrating with us!

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m
1 review
Dined on August 9, 2019
Overall 4food 4service 1ambience 4

The food was good and we had a wonderful evening. Our server was a little overwhelmed. We spent more rime talking to the busboy and the bartender then our food server We basically saw him to take our order and then had to ask someone else for our check. We had 6:00pm reservations so the restaurant was not that busy yet. A little disappointed.

The Melting Pot- Downer's Grove
Responded on August 14, 2019

Mike, thank you for sharing your experience. If you have a moment to private message with the name of your server, we would appreciate the opportunity to use this information to further coach out team.

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AW
Chicago
1 review
Dined on August 6, 2019
Overall 4food 4service 4ambience 4

I come here often and love the food. Just make sure they don't sit you in the back where you could be forgotten or ignored. We always sit at the table right in the front.

The Melting Pot- Downer's Grove
Responded on August 14, 2019

Amanda, we are glad you enjoyed another visit.

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OT
Chicago
1 review
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Our server was fantastic and very knowledgeable. Everything was delicious. We had a wonderful time

The Melting Pot- Downer's Grove
Responded on August 8, 2019

We are so glad you had a wonderful time.

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JD
1 review
Dined on August 3, 2019
Overall 3food 2service 3ambience 4

We used to eat at the Melting Pot all the time. It was our favorite post-theatre restaurant, but when they moved to Downers Grove from Oakbrook Terrace it became much more difficult to get there after our Drury Lane show. Our shows are now at 3p, so we can make it to Melting Pot afterwards now and we were excited to go back to our favorite again. Unfortunately, the food has gone very much downhill. The cheese and chocolate fondues were both grainy. The portions were small and we kept having to ask for more items to dip. The server had an attitude. At the end of our visit, the manager re-made our chocolate fondue and it was much better. (That's the only reason we may come back.) We may give the Melting Pot another chance, but given that it is farther from Drury Lane and more expensive that other restaurants that provide better food, bigger portions and lower prices, it's unlikely that we'll be quick to come back.

D
Naples
3 reviews
Dined on July 27, 2019
Overall 1food 2service 1ambience 2

We went to the Downers Grove Melting Pot on a Saturday night for a special occasion. Our Server started out complaining about her job and how she plans to leave as soon as she can find another one. She rambled off what she put in front of us as if it was a bother? We were never asked if we wanted a second drink and had to share my glass of water since she never came back to refill my husbands. We had the Four course since it was going to come to the same price if we skipped the salad. She said she would have to charge double $(10.00 pp) on the cheese and chocolate fondue if we did it ala carte? The quality has went way downhill, the bread was stale it was probably sitting out since the day before each piece was hard and rubbery. We trued the grill method for the meat. We would not do this again since the meat was flavorless and the square pan does not cook anywhere but in the middle so the sides are useless and it takes forever. Onto the chocolate fondue. The fresh fruit was limited and cut into mushy little pieces. Before this restaurant franchisesd out it used to be in Lombard The building wasn’t pretty but the service and quality and ambiance was alway superb. Unfortunately we won’t be spending anymore money at this facility.

The Melting Pot- Downer's Grove
Responded on August 8, 2019

I am so sorry to hear your experience did not meet your expectations. If you would please message with a contact email, I would appreciate the opportunity to further discuss this with you.

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AS
Chicago
2 reviews
Dined on July 26, 2019
Overall 2food 1service 4ambience 3

We were not happy with the food not the value. I definitely will not revisit. Hostess and waitress were phenomenal.

The Melting Pot- Downer's Grove
Responded on August 8, 2019

I am so sorry to hear your experience did not meet your expectations. If you would please message with a contact email, I would appreciate the opportunity to further discuss this with you.

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OT
Chicago
1 review
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

Great service as always. Excellent food and great spot for a date night. Pricey but worth the occasional splurge.

The Melting Pot- Downer's Grove
Responded on July 27, 2019

Thank you for sharing your review!

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RO
Chicago
1 review
Dined on July 19, 2019
Overall 4food 4service 3ambience 4

Started at the bar while we waited for a friend. Our bartender John was very friendly, professional, and knowledgeable. Had a great chat with him as we waited.

Atmosphere was quaint and quiet. We saw mostly booths, and each were set up with an electric stove-like burner.

Our server Anne was excellent and went over the menu, making it easy for us. We chose the 4 course meal so that we could enjoy the complete Melting Pot experience. Although we did try the new griddle pan, we should have stuck with the name of the restaurant and picked the pot of broth for our main entrees.

None the less, food was amazing! We’ll be back to celebrate the next special occasion :)

The Melting Pot- Downer's Grove
Responded on July 22, 2019

Thank you for sharing your experience. Be sure to ask for John or Anne on your next visit!

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R
Chicago
31 reviews
Dined on July 15, 2019
Overall 4food 5service 3ambience 5

The food was very good and tasty. It is a long dinner so you need to be relaxed and willing to spend three hours there. My favorite part was the Chocolate Turtle fondue. It was so yummy!!! I would go back just for that!!! Our waitress was very friendly and courteous . We had a good time and did NOT walk away hungry at all.

The Melting Pot- Downer's Grove
Responded on July 22, 2019

The turtle is my favorite, too! I am very glad you enjoyed your experience with us.

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MS
Chicago
1 review
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

I took my wife and daughter there over the weekend and we got seated immediately in a nice corner booth. The only issue that I would bring up was the family discount where my daughter ate for free, but that did not include the cheese and chocolate, so I had to pay to allow her to enjoy the same cheese and chocolate my wife and I were enjoying. My opinion is if you going to offer a kid eat free special, the whole experience should be included and not just their entrée.

The Melting Pot- Downer's Grove
Responded on July 17, 2019

Mark, we are very pleased that your family enjoyed your experience. Thank you for sharing your concerns about the Family Day offer. We will keep your suggestion in mind when planning future offers.

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S
Washington DC
3 reviews
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Great meal, kind of pricey, but it’s an awesome experience!

The Melting Pot- Downer's Grove
Responded on July 10, 2019

Thank you for sharing your review. We are glad you enjoyed the experience.

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B
Chicago
19 reviews
Dined on July 5, 2019
Overall 5food 5service 5ambience 4

Great service for my son's birthday!

The Melting Pot- Downer's Grove
Responded on July 6, 2019

Thank you for celebrating with us. We are so pleased you enjoyed Caelan's service.

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OT
St. Louis
3 reviews
Dined on June 30, 2019
Overall 3food 3service 4ambience 3

Fair. Not great by any means.

The Melting Pot- Downer's Grove
Responded on July 3, 2019

Thank you for taking the time to share your review.

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DH
1 review
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

Came here for our anniversary dinner. Had never been to a fondu style of restaurant before, so it was a whole new experience for us. Our waitress Theresa was amazing and really helped us out with our menu selections. Our table for 2 was nicely tucked away and did not have another table directly across from us, which was really nice. We did the 4 course meal (Cheese fondu, salad, meat fondu and then chocolate fondu for dessert.) Everything was great. The food serving size was just the right amount that left us completely satisfied when we left. It was a really neat experience and we will definitely be coming back.

The Melting Pot- Downer's Grove
Responded on July 3, 2019

Thank you for letting us be a part of your Anniversary celebration. We are glad you enjoyed the experience. Make sure to ask for Theresa on your next visit!

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HS
Chicago
13 reviews
Dined on June 26, 2019
Overall 4food 4service 5ambience 4

We had a nice father/daughter meal. The food was fresh and tasty. Our service was excellent with Linda as our waitress. We ordered just the right amount.

The Melting Pot- Downer's Grove
Responded on June 30, 2019

We are so glad you enjoyed your visit and Linda's service. Hopefully we will see you on your next daddy/daughter date night!

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M
1 review
Dined on June 26, 2019
Overall 1food 1service 1ambience 4

Maybe I should have known but this place is really not kid friendly. But in my defense the only reason we came was because of a coupon given out for a free kids meal. The waitress seemed angry or upset that she had to deal with our table because we had kids.
Besides our kids though, the food was just not good. The cheese fondue I didn’t like at all. And the service took forever. It was just not a good experience. I would not go again.

The Melting Pot- Downer's Grove
Responded on June 30, 2019

Matt, I am so sorry that your experience did not meet expectations. I would love the opportunity to discuss your visit further, so we can continue to grow and improve. If you would please message an email that I can contact you at, I will reach out to you. Thank you for sharing your experience with us.

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