The Melting Pot - Destin
Need to book at 9:30 AM?Other great restaurants with availability.
Wish this melting pot made valentines more romantic. Need private booths I think to help set the mood!
Probably the worst dining experience I’ve ever had. Made reservations one month in advance and specified it was for a child’s birthday celebration but when we arrived we still got seated in the bar area. Sat for 20 minutes without anyone greeting us - despite the fact that we were literally right next to the area where waiters pick up the drinks for their tables i.e multiple servers saw us sitting for over 20 min with no water, drinks, food etc. I finally went to the hostess stand to complain and the manager that came to help was actually one of the exact same ladies who I saw helping waiters with their drink orders and literally passed our table a million times and saw us sitting with no water, or food, or service for 20 min. Apparently its more important to help others who have already been greeted and ordered their alcoholic beverages than it is to help customers who have obviously not even been greeted for over 20 minutes. She apologized and said that as a gesture of her apology she will move us to a table in the main dining area rather than the bar AND will ask one of her servers to greet us and wait on our table - incredible - clearly an over and beyond gesture of apologizing- (definite sarcasm here). At least they’re consistent in their - her specifically- level of customer service. The waiter that finally greeted us was very nice but the dinner entree absolutely not worth the price and tasted ok at best. Save your money, time and peace of mind and go somewhere else - especially for a special occasion because you will feel anything but here.
I didn't like the preset menu for Valentine's Day. Service was also significantly delayed between the entree serving and the dessert serving. We paid for the experience, more than the food. Other times, it's been great, but not on a holiday.
It was our first time going here. The food was very good. The service was great too.
Nice date night out. We did feel our server was rushing over the menu and trying to move us along but overall good experience.
Wonderful food and service as always! 💜
Our son has wanted to try the Melting Pot for a few years and we finally found the opportunity to go. The restaurant was very clean and the staff super friendly. The food was good, but we didn't realize how long dinner would take. Cooking your own food in the pot is fun, but after the 4th or 5th piece it got kind of tiresome. I think dinner took us about 2 and a half hours. If your not in a hurry and want to try something different for a dine out experience, then the Melting Pot is a great place to go.
Went for an anniversary date, the staff went beyond in making it a special night. Thank you!
Our dinner started out great but the service got increasingly worse as time went by. We were there a total of 2 hours, and within 45 minutes of getting there, our server was given a large table that seemed to become her main focus. We waited an hour for a refill on our drinks (a coke and a water), and for the server to bring out our dessert. It seems she was stretched a bit too thin to give us the quality service we expected from a pricey dinner.
The owner Lucinda and Manager Skylar have provided excellent service each time we have been in to dine rather it be for dinner or for celebrations we can count on this location to make our experience one to remember. We have dined at several Locations this one by far sets the standard for such an establishment and is the Best Melting Pot in the surrounding Georgia and Florida area! Can’t wait until our next trip down, excellent food, excellent. Service.
Birthday dinner, tried the grill top with the steak lovers and it was delicious!
3 of us went on a Tuesday night, for my birthday. Was not busy so noise was not a problem. Chris was our server and was fantastic. Explained process well and very knowledgeable. He said it was his first night, if that was true, kudos to your training team!! Food was good, but the experience with family was why I wanted to go. Put the cell phones away and have some fun.
Very slow service. Not sure if they were short handed or what, but the 2nd worst service we've ever encountered short of PF Changs in Sandestin which never even waited on us at all. Not sure we'll ever return to this location. It did not seem very busy.
The staff was great and super friendly as always. The food and experience were also excellent. It was a great evening out. Thanks!
Waitress was wonderful and very knowledgeable. Food was outstanding. Will definitely visit again!
Had a fantastic time ! Best way to celebrate our anniversary 💚 Service was excellent and they even had a card on the table for our special day!
We celebrated our 1 year anniversary at the Melting Pot and loved it!!!
This is a experience can’t say that we will do again
I took my family there while vacationing in Destin. It was the first time we had ever tried anything like it. It was a lot of fun and a different experience for sure! I think they should have a bit of an expanded kids menu as the most mild cheese they have is a beer based cheddar with Worcestershire sauce in it. Also, I think there should be two fondue warmers on each table to everyone isn’t stuck with one type of cheese or chocolate. The food was good, but not great by any means, but we will go back because it was a lot of fun.
The Experience was Awesome. My Husband and I really enjoyed ourselves. We will be back.
We had a wonderful dining experience. Looking forward to the next time we return.
We had a delicious meal and great service. We highly recommend coming here when in Destin.
Always a great place to celebrate my birthday! Love the 4 course meal! We had the artichoke cheese fondue and the s'mores chocolate fondue, it was so delicious.
Overall, food is alright. Some of the meats were exceptional, but most were just okay. Service felt rushed from the moment we sat down. It had to be the first time I’m my life when a server stated, “I’ll be back in 2 minutes to take your drink order,” when we had literally just sat down, and she meant it. I felt like we were pushed into the next course. Overall, you can do much better in the area for $50-60 a person. If I was visiting and on vacation, I’d skip this restaurant and enjoy the many other exceptional restaurants we have to offer.
Very good didn’t like how you had to cook your own food and couldn’t see when it was done cooking cause it was dark.
We made a reservation for 9:30, we arrived at 9:20 and they told us that the kitchen was closed for the meat fondue! They should’ve told us when we made the reservation.
Dinner was great, loved the food. You are encouraged to enjoy and relax. Desert was equally as delicious.
Server was not very friendly, and was visibly annoyed that we had a child in a high chair because the high chair gets in the way of the buttons for the burners. She gave my husband attitude about moving the chair out of the way, even after he repeatedly moved the chair and then moved it to where it was no longer in her way for the rest of the meal (but to where I could no longer reach my child). I had also asked her what parents normally order for a young child (my son is barely two years old), and she pointed to where we could choose a meat option for him. I didn’t realize that we were then ordering a three course meal for a two-year old! We ended up paying $26 for a toddler to eat a couple apple slices and a few bites of chicken.
Wonderful food and attentive service! Our server was wonderful about getting things to us quickly and answering any menu questions we had.
Our waitress was very nice and knowledgeable about Melting Pot. She was attentive, yet allowed us to eat at our pace. Thanks!!
The meat was way too highly seasoned ... almost unbeatable . The cheese and chocolate fondue were excellent
My wife’s birthday. She was extremely happy with the personal attention she received!
The most important thing I can say is that our waitress Rebecca was by far the best waitress I've ever had. She made our experience so much better.
Waiter got busy with a large table and our service suffered.
Great food! Great service and clean and professional environment!
For the first time ever, the cheese fondue was improperly made and therefore wouldn’t stick on the bread and veggies. Our waitress was nice, but often absent for long periods of time. We made reservations, but we were in a booth that only had a single burner - limiting our choices. In general, we have had success with the Melting Pot but this visit was definitely lacking and disappointing.
We had a great server named Skylar who took wonderful care of us. Our meal was delicious and every course was perfectly timed.