The Melting Pot - Columbia SC

4.6
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568 Reviews
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$31 to $50
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Fondue
Experience a new way to dine when you make The Melting Pot in Columbia your next dinner destination. From the first bite of our delicious artisan cheeses, to the last bite of our decadent chocolate fondues, you will know you have made the right decision! Whether you want to have the full four-course adventure or you are in the mood for perfectly crafted cocktails and cheese fondue, you can find what you crave on our tables. Our friendly staff specializes in creating your perfect night out. Come join us today at The Melting Pot.
What 568 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.8
food
4.5
service
4.6
ambience
4.2
value
Noise · Moderate
87% of people would recommend it to a friend
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OT
1 review
Dined 7 days ago
Overall2food4service1ambience3

It’s restaurant week and we were told multiple times they were out of items that were on the specials list. The food we did have was very good as usual but the waitress was very slow.we had to wait so long between courses and for even refills on Water!! Then because there was 7 of us she automatically got 20% gratuity, so why would she even try when she knew she was already making a $70-80 tip. This was a very unfortunate experience for a place you pay good money and get crummy service.

SF
1 review
Dined 7 days ago
Overall2food3service1ambience2

The meal took over 3 hours and did not flow as it should. We waited 10 to be greeted, 15 minutes for water, and an additional 20 minutes for cheese. The cheese residue was burning in the pot and he finally came back to take the pots. Salads took forever and so did entree. Those who got restaurant special had to order more food. They were also out of two main things the majority of the table came for and could not flambee any chocolate due to them being out of the liquid used. This is the second bad experience in a one year time period that we have had.

OT
Charleston
1 review
Dined 7 days ago
Overall1food5service2ambience2

Last night was the first time we have not been happy. The new section is beautiful but too open. Not a fan of the tv’s or being sat right next to the unisex bathroom. The server was good, very polite, but maybe stretched too thin. We had a 5:30 reservation and didn’t leave until almost 8. Had to ask numerous times for extra items not to mention out of my daughters favorite pretzel bread and rice crispy treats. Not a good visit last night.

OT
Seattle
1 review
Dined on January 11, 2020
Overall5food5service4ambience5

Birthday dinner for our 12 year old son. Wonderful experience. Definitely a pricey evening out. Food was wonderful, service was good. The birthday card they had all signed for our son was a wonderful surprise.

OT
Charleston
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Another great experience! Each time we eat here, we are so impressed by the staff’s knowledge of celiac disease. The menu is marked, so it’s clear which items are gluten free/can be modified to be gluten free. The staff is trained to wash hands, switch gloves, sanitize work stations, etc. We always include our need for gluten free due to celiac when we make our reservation and our server is always prepared. One of our favorite places!

OT
Charleston
1 review
Dined on January 8, 2020
Overall5food5service5ambience5

We go to Crave Combo every other month and it’s the best. 3 course meal (cheese fondue, salad and chocolate fondue) for just $22.99, plus $10 off bottles of wine. Our server this visit was Cassidy and she was very knowledgeable and a great server!

BB
1 review
Dined on January 5, 2020
Overall1food3service1ambience3

We visited for our anniversary dinner, and our server, Cassidy, was extremely rude.

OT
Charleston
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

Great as always!

B
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

Fun interactive dinner with excellent service and food.

G
San Diego
25 reviews
Dined on December 31, 2019
Overall4food5service2ambience5

It was New Year’s Eve, it was understandable that service might be slow. But when we saw attentive service provided on a regular basis to tables around us, it was kind of disappointing not to see our server for long stretches of time. We got more understanding of what the experience was supposed to be, by listening to the other servers tell the tables around us.

OT
1 review
Dined on December 31, 2019
Overall5food5service4ambience5

New Year’s Eve special night. Everything was very good. Noisy children being heard from other side of sitting area.

GL
Las Vegas
3 reviews
Dined on December 31, 2019
Overall4food4service3ambience4

The atmosphere was very nice for a comfortable New Year’s Eve dinner. The food was very good, the service was attentive though sometimes forgetful of the simplest of things, and the price a bit high for the amount of food received. We recommend that you, and we will, try it again sometime.

OT
Fayetteville
6 reviews
Dined on December 31, 2019
Overall5food5service5ambience4

We had a great time. Took our son out for New Years before he headed back to college. He loves interactive cooking and really enjoyed himself. The quality was good and service was wonderful.

I
Tampa
7 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Loved it. It is consistently good.

DC
Charleston
1 review
Dined on December 30, 2019
Overall3food5service2ambience3

Service was very slow. I have been many times before and I know that it takes a while to eat here. However, this time the service was extremely slow and our waiter didn’t check on us hardly at all.

OT
Charleston
1 review
Dined on December 27, 2019
Overall4food5service5ambience5

It was really good. It was our anniversary dinner. The waiteress was very nice.

CH
Detroit
2 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

The night started with the best services I’ve ever had. Josh was absolutely incredible and since we’ve never been before, he explained everything very clearly. We went over the menu and gave tips of what to do and not do depending on what we liked. After we got started, the food was delicious and was easy enough to figure out. There was a handy chart to tell you how long to cook things and the unlimited dippers was very nice. You get unlimited dippers for the beginning and end, and unlimited broth during the entree. All together very satisfied for the price and it was a wonderful time with my date.

OT
Charleston
1 review
Dined on December 20, 2019
Overall5food5service5ambience5

This was our first time at The Melting Pot. We went for our 21st wedding anniversary. It was wonderful and we will return with our family.

JW
San Francisco
1 review
Dined on December 18, 2019
Overall5food5service5ambience5

It was great!

RC
Charleston
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Really enjoyed. Dessert is the best part of the meal.

NT
1 review
Dined on December 14, 2019
Overall4food5service5ambience5

We had a 4 course dinner, however I wish the seating was more comfortable

RB
Hawaii
12 reviews
Dined on November 25, 2019
Overall4food4service5ambience4

We did the full course dinner for two we enjoyed it but probably the cheese fondue and the dessert fondue is all we would need to do if we ever went back our server was fantastic

OT
Atlanta
1 review
Dined on November 22, 2019
Overall5food5service5ambience5

Service went above and beyond!

N
Charlotte
66 reviews
Dined on November 16, 2019
Overall4food4service4ambience4

Excellent service and food. This locations does a great job and represents the chain well.

LH
1 review
Dined on November 14, 2019
Overall5food5service5ambience4

We really enjoyed our dining experience. The food was excellent, service superb, and great menu choices. A nice place to celebrate a special occasion.

JH
Charleston
4 reviews
Dined on October 27, 2019
Overall5food5service5ambience5

As usual, the food is always great. John was a phenomenal waiter. Highly recommend Melting Pot.

C
Charleston
3 reviews
Dined on October 19, 2019
Overall5food5service5ambience5

great for a special event that you want to last a LONG time!

OT
Charleston
2 reviews
Dined on October 18, 2019
Overall5food5service5ambience4

Jason was great! We needed gluten free and he was knowledgeable and helped us pick items that would be safe for my (celiac) husband. Jason was friendly, the food was delicious and we enjoyed a date night!

F
Tampa
4 reviews
Dined on October 17, 2019
Overall5food5service5ambience5

We had a wonderful meal. Completed our celebration. Thank you.

OT
1 review
Dined on October 12, 2019
Overall4food4service5ambience4

We had the best waitress we have had in a long time. She was pleasant, and was very attentive.

OT
Charleston
1 review
Dined on October 8, 2019
Overall5food5service5ambience5

Went to the restaurant for my wife's birthday and the food was excellent!!
I'll have to go back to try other ways to make the food. The choices are great and you better take an appetite with you. The price seemed a little high until I saw the quality and quantity of the food. Very fresh.

2
Miami
1 review
Dined on September 24, 2019
Overall5food4service5ambience5

Having been to a large number of other melting pots around the country, we can say with confidence that the employees at this location are some of the nicest!! Our visit was incredibly pleasant. The only downside is that we felt as though the portions for the salad and meats were significantly smaller here than other places. Don't get me wrong, we still left stuffed to the gills, but we're surprised by the portion sizes when initially presented to us. The staff, from our server to the manager, were all wonderful.

OT
1 review
Dined on September 22, 2019
Overall5food5service5ambience5

Great as always !!!

OT
Charleston
1 review
Dined on September 14, 2019
Overall5food5service5ambience5

Wonderful experience. Eugene was great!

l
Charleston
6 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

Great experience. Seated on time

LM
1 review
Dined on September 7, 2019
Overall4food5service5ambience5

Everything is always wonderful and delicious when we go here

JN
Charleston
1 review
Dined on September 7, 2019
Overall5food5service5ambience5

I loved it and can’t wait to come again. Our server Kayla was amazing!!!

JC
Denver
1 review
Dined on September 6, 2019
Overall3food3service1ambience2

Service was pretty bad for my wife and I. Maybe he was overwhelmed with another table but we found ourselves running low on everything and waiting on everything for quite a long time. We sat in our table watching 4 other tables be seated 10 to 15 minutes after us and be on their main course while we are still waiting around for ours. I was also personally very disappointed with the food it was my first time in and I did not know what to expect but I dont thin we picked correctly.

HT
1 review
Dined on September 5, 2019
Overall5food5service5ambience5

My husband, Brad, and I were going out for our 4 yr wedding anniversary on Sept 5 and a friend recommended The Melting Pot to us. This was our first experience there and it was simply amazing! Our server, Jason, was friendly, attentive, knowledgeable, and super helpful! We had no idea what to expect and we were blown away by the great service, feel of the restaurant, quality of food, and will definitely be coming back. Jason was very thorough and explained everything to us so we knew what to do and what to expect. He made great recommendations for cooking styles based on our entree selections, made wonderful drink recommendations, and even shared recommendations for pairing the sauce options with our entrees. We would highly recommend The Melting Pot to anyone and everyone! Especially those who want not just another meal to sit and eat, but a fully enjoyable experience!

OT
Atlanta
1 review
Dined on September 4, 2019
Overall5food5service5ambience5

Our server was amazing and was super knowledgeable about gluten free food!

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