The Mark Restaurant by Jean-Georges
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Thursday, November 28, 2019
My girlfriend and I had a wonderful time at The Mark and we enjoyed the great service, atmosphere and last but not least, the great food. However, we both had the tuna tartare as entrée and we both got sick once we came back home.
Wonderful attentive service.
French fries were cold
We asked for two glasses of Cava....told you did not have it and sommelier made a suggestion ..... turned out to be $65 a glass.....
I did not ask, .... but that is an unrealistic high cost item for S to suggest.
Very good. A little pricy
Service by Derek was terrific
The most terrible service I have ever experienced at a dining establishment.
I'm not one to ever complain about spending $700 for dinner for 4, but my expectations were that at least the food would be well-prepared. My wife had a $72 wild dover sole that was completely nuked and like shoe leather, and I can make the famous Jean-Georges Kale Salad better myself at home following the recipe. The other 2 in my party were polite and said it was "fine". Need to do better, ever for a hotel restaurant, to maintain the reputation.
The hostess did not recognize our open table reservation. He seated us at a dirty table in the corner next to a baby. When I asked to move he told me that he couldn’t. There was a cracker on my seat and they never cleared the table beside us. We ordered coffee and they didn’t bring sugar. They never brought salt and pepper. I ordered a Bellini, it never came. The food was good but it was expensive and you expect better service and ambience from a place like this.
The service and food was not up to their normal standards!
Service was slow. Attitude of server and staff was indifferent. They acted like they were doing us a favor to wait on us
Great service, and ambiance. Some of our food was not up to par. But, we will come back.
Excellent as always..a great place for a breakfast meeting.
One our favorite restaurants in NYC. We will go for most important occasions. The chicken is remarkable.
Sadly never consistent
The food was not as good as usual and neither was the service. Though the sommelier was great. Nougatine is much better.
We are native New Yorkers and have been coming to the Mark ever since it opened. It is still as vibrant delicious and enjoyable as always.
Love coming here and bringing friends to join us.
It was excellent. The waiter was very knowledgeable and friendly.
Great. Lovely staff. Bday cake with candle was brought to me. Perfect
Not been here for a while but still a lovely restaurant. Great friendly and efficient staff delivering superb food. Highly recommended..
It was the worst service, food was served cold and not as ordered( omelette). The service was terrible and staff inexperienced for a high end restaurant with an absentee famous chef!
Would not return or recommend!!!
Great Atmosphere, food and service
It’s one of my favorite dining spots on the UES
The word that comes to mind is "lovely." It was a wonderful experience!!! Thank you.
Nice spot for lunch with a friend, just make sure you ask for a table that’s not on top of someone else so you can TALK
Okay. This was the strangest restaurant experiences I’ve ever had; I’m not even sure what was going on honestly. The food was good (except sadly the dessert was terrible and they need to update/rethink some more imaginative items). The menu itself was also weird (there were two cheeseburgers, why does a menu need two cheeseburgers - so random) but it was really the service that left me confused. There were a fair amount of busers but only ONE server for our entire half of the dining room meaning she was rushing around and spent zero time at our table. I enjoy dining at restaurants where the server becomes your guide giving you an informed and detailed tour of the menu describing where the ingredients are sourced from, how/why all the flavors are out together, what inspires the chef, what are the chef’s favorites right now, what does the server recommend for drinks with the items we’ve chosen ... but NONE of that. The service was honestly like ordering at a drive through window cold, meaningless and boring. Beautiful hotel but miss their restaurant... unless you love cheeseburgers in the case they have two.
Always a good meal here, service was excellent, all food was tasty. I wish they would update the dessert menu but all good. Will return again and again.
Water was not refilled on table without a request. Caesar salad was average and oysters were not chilled enough. Bartender made great cosmos.
Always consistent always delic fabulous service
We were so looking forward to our reservation. What a disappointment! Food was unremarkable and service was poor bordering on rude. It was a Friday night, the restaurant was not crowded- what was the problem?
Great food, pretty space. Waiters could have been more attentive with water refills and asking how we’re doing. Didn’t offer Parmesan and pepper with pasta dishes until we asked. Hotel guests were very underdressed for the restaurant so that took away from ambience. Overall nice experience.
Service is outstanding. Ambiance is outstanding. Deserts are absolutely superb! My bass entree this week was too citrusy and salty for me, and one person in our group found the tuna burger dry. On a previous visit I had the avocado pizza which was great. And once I had the mushroom frittata which needed seasoning. So the entrees have sometimes left just a little something to be desired! But I still go because of the deserts and ambience and service.
I was there for lunch. Coffee was lukewarm. In my opinion, the hotel can do a better job rearranging the restaurant tables ao that the customers can feel a bit more comfortable and private while eating. Also the utensils should not be laid on the bear tables without the napkins or the papers.
I had to send the salad back because it was barely dressed and just a handful of mesclun for $16.
We would expect better food for the money spent.
We’ve been many times before, but everything seemed a bit off. Our server was inconsistently attentive (which is highly unusual), the food was good, but not great and overall, the entire operation just seemed “off”.
Our food was delicious and our waiter Rob was great and so were all the other staff members. Thank you!
Fabulous tasty food, elegantly prepared and served...
My only repeated issue is when I always order Jack Daniels on the rocks, I get something that is Not jack daniels... the waiter was nice and “poured” it himself, but since “someone” in bar service refilled the jack bottle with something tasteless, SO I AM COMPLAINING AGAIN. Not fair to give this wonderful jean-George a reputation with this inferior service. Your bar “women” are equally inferior and hostile, for no reason...
A service business which it is, your welcoming staff are downright hostile.
While nothing was wrong; there was nothing outstanding...and at $72 for the sole, I want a bit of magic.