The Mansion at Glen Cove

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1. d

   diner

   New York Area

   1 review

   3.0

   1 review

   Dined on February 5, 2023

   overall3food4service3ambience3

   This was the second time we've dined at the Mansion. The first time was 3 years ago for Thanksgiving. This time we visited for restaurant week on a prix fixe menu. Had a fully mediocre dinner and dining experience. It appeared our waiter was serving all 5 tables in the dining room we were in as well as tables in another room. Other than taking our entire order at one time and later delivering it, he never check backed with us to see how things were going, or if we needed anything else. It was quite comical watching him and a food runner wandering around between dining rooms trying to figure out where the dinners they were carrying were supposed to be delivered. We never received a refill on our water glasses and were never offered a second drink. There were bread plates on the table, but we never received bread. We BOTH received the wrong appetizer, but seeing how service was going, we ate what we were given. Our evening took a 10 minute pause while everyone sat in the dark after the power went out. All in all, its a pretty space, with decent food, however service and competency was on par with Applebee's.

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2. M

   Maggiefox

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined on February 5, 2023

   overall5food4service5ambience5

   It’s a wonderful experience. I will come again or host a small party there. They have of different size.

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3. AH

   AllysonH

   1 review

   1.0

   1 review

   Dined on February 5, 2023

   overall1food1service1ambience1

   Our experience at the mansion was not good. We arrived at 6:15 and we’re not even given a b basket of bread until 730 very bad. We ended up leaving and not having dinner.

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4. OT

   OpenTable Diner

   New York Area

   1 review

   vip
   1.0

   1 review

   Dined on February 5, 2023

   overall1food2service1ambience1

   This was the worst Restaurant Week experience we’ve ever had. It took over 3 hours. None of the heaters worked. The power went out. No one explained why. There was a huge outdoor heater in the hallway. They mixed up the bills. There is no room for nursing moms despite being a hotel. I had to carry my baby down the stairs to the bathroom because there was no elevator. Their decaf machine broke. They added gratuity to our bill but not to those with larger parties. It was the WORST! We will never go back to this place again.

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5. O

   Onekindfavor

   1 review

   1.0

   1 review

   Dined on February 5, 2023

   overall1food2service3ambience2

   We were a party of 2 for a "special occasion". We arrived on time and were seated promptly. The room was nice, the table was set properly. We were served drinks and then appetizers within 20 minutes. Then... we waited, waited, waited for over 55! minutes for the entrees. The waiter said the kitchen was backed up even though we were one of the very first tables to be seated at 5:15. Eventually, the entrees were served - the shell steak (ordered medium rare) was well-done and tough and not a good cut, to begin with. The Beef Wellington was Ok at best. Then, right after we were eventually served, the lights went out in the entire area making matters even worse. The staff disappeared during the outage and eventually, the lights came back. We asked for the check, left a nice tip for the kind and apologetic waiter, and left completely disappointed.

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6. D

   Donna

   New York Area

   1 review

   2.0

   1 review

   Dined on February 3, 2023

   overall2food3service1ambience2

   It was freezing inside, granted it is an old big mansion, but it didn’t feel like they had any heat on. Service was very slow- it took about 40 Minutes from the time we finished dinner to get our dessert. Which wouldn’t have been so bad if we were freezing the whole time.

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7. BN

   BarbaraN

   1 review

   5.0

   1 review

   Dined on February 2, 2023

   overall5food5service5ambience5

   The food is always delicious and creative. The chef always develops new and exciting menus. Th staff is extremely attentive but not intrusive. The Mansion is beautiful and has intimate dining areas. Fireplaces that are used in the winter. I would highly recommend The Mansion at Glen Cove.

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8. J

   James

   New York Area

   37 reviews

   vip
   4.0

   37 reviews

   Dined on January 31, 2023

   overall4food3service5ambience5

   Excellent service. Cheerful and prompt and courteous. Food OK.

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9. v

   ves25

   New York Area

   3 reviews

   5.0

   3 reviews

   Dined on December 18, 2022

   overall5food5service5ambience5

   Chef Rodrigo is an incredible chef. We have been to the Signature Wine Pairings in the past and he never disappoints. Very generous with the wine also. The price is excellent for the offering. The staff was excellent. Don’t miss the next opportunity to try this out. Check the Mansion website for “Mansion Events”.

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10. MC

    MaryC

    New York Area

    1 review

    5.0

    1 review

    Dined on August 12, 2022

    overall5food5service5ambience5

    Despite the renovations we had a wonderful evening. Cassandra was the perfect hostess, and waitress. Best Rack of Lamb ever!

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11. t

    totalfoodie

    New York Area

    24 reviews

    vip
    3.0

    24 reviews

    Dined on July 31, 2022

    overall3food4service4ambience4

    It is a beautiful property and I hope the new owner continues to do some needed maintance to keep it fabulous. The food is great and service good. There was no one there but us. Two hundred dollars for two for brunch. Great French toast and pasta.

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12. KS

    KristinaS

    New York Area

    1 review

    1.0

    1 review

    Dined on July 30, 2022

    overall1food1service1ambience1

    When we got to the mansion, we were informed that there was a private event and that no reservations were made - even though I got a reservation confirmation email two times. Then, we were told to sit in the hall and to wait for the hostess. After 20 minutes no one appeared so we left. Humiliating experience.

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13. VO

    ValeryO

    New York Area

    38 reviews

    vip
    4.0

    38 reviews

    Dined on March 18, 2022

    overall4food3service5ambience5

    1st time and the visuals abd grandeur of the mansion is a feast for the eyes! Had an intimate room with just 3 tables for 2 which would be my favorite way to dine from here on, anywhere!!! Service wonderful too!

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14. AA

    AliciaA

    New York Area

    1 review

    5.0

    1 review

    Dined on March 11, 2022

    overall5food5service5ambience5

    Wine pairing dinner was excellent. Enjoyed everything - the food, the wine, the service, the wine education. Purchased some of the wine next day at the store because it was so good. The mansion is also beautiful.

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15. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on December 24, 2021

    overall5food5service5ambience5

    Great experience, wonderful place to dine in and enjoy family

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16. CG

    CarolynG

    Toronto

    1 review

    1.0

    1 review

    Dined on December 12, 2021

    overall1food1service1ambience1

    What little food there was, was cold, no plates, no cups, no service, no milk, no juice dirty table cloth.

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17. r

    rhodora

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined on December 11, 2021

    overall5food4service5ambience5

    I wish Santa would have looked older so more realistic. But otherwise it was ok. not too crowded so better social distancing.

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18. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on December 11, 2021

    overall1food1service1ambience1

    This was the absolute worst Christmas experience ever! The food was horrific and gross. The Santa was so terrible it made my kids not believe Santa even exists

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19. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on December 5, 2021

    overall1food1service1ambience1

    The Gingerbread Craft was a total dud. We reserved on OpenTable per the flyer get their early first on line only to be the last to enter because my name was not on their list. At $38 x 3 I really expected a Christmas experience instead it was a plain room with no decorations except a small corner and a gingerbread house. For this price you would expect some treats atleast. The hot chocolate tasted like mud and the gingerbread cookies were gross. Had to go behind the bar to get water because there was no service. Had to chase some one for scissors to cut the icing bag. The Santa (was weak) we couldn’t even take pictures with him. I expected a magical kinda day for my 9yr old daughter and us but it was not. The Christmas tree light was lame. I expected a big tree like the flyer but it wasn’t. Their was a wedding going one and it’s only one hallway so there are people walking buy while the bride was trying to take pictures. The mansion itself has gotten dilapidated. The bathrooms stunk. There was a server flossing her teeth at the sink while we waited for a sink to clear up and was our hands. I agree with the folks on yelp don’t waste your money here. I’m not sure if management has changed but I’ve never seen it this rundown in all the years I’ve attended different events here.

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20. OT

    OpenTable Diner

    New York Area

    26 reviews

    vip
    1.0

    26 reviews

    Dined on December 5, 2021

    overall1food1service1ambience1

    Breakfast with Santa was absolutely terrible. The food was cold, service was no where to be seen. The “Santa” was not realistic at all. Save your money and go to Roosevelt field Mall for a better picture. I have been to weddings at GC mansion and they were nothing like this.

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21. LP

    LaraineP

    1 review

    1.0

    1 review

    Dined on November 25, 2021

    overall1food2service1ambience3

    It must be under new management. We’ve been going for Thanksgiving dinner/buffet for years. Went for buffet this year. Chaffing dishes had no flame, food was cold, chaffing dishes were not labeled and servers not present to serve. They lacked basic items such as: bread, string bean casserole, any vegetable except burnt cold brussel spouts, no mustard fir dry ham, no decaf coffee and no creamerfor coffee. Hostess was not welcoming - neither greeted us or said thank you/good bye because they were eating and drinking at the hostess station. Prices were inflated this year as well. Will not be returning in the future. Such a shame because it was a family tradition.

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22. ED

    nullED

    New York Area

    1 review

    5.0

    1 review

    Dined on November 25, 2021

    overall5food5service5ambience5

    WE LOVED VERY MINUTE AT THE MANSION FROM WHEN WE WALKED IN THE FRONT DOOR AND TWO HOURS LATER WHEN DEPARTING. ONE OF THE VERY BEST THANKSGIVINGS OUTSIDE THE HOME. A GREAT STAFF AND OUTSTANDING FOOD.

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23. MT

    MirtaT

    New York Area

    6 reviews

    vip
    1.0

    6 reviews

    Dined on August 8, 2021

    overall1food1service1ambience1

    The place is not prepared to accommodate guests!! They were completely unprepared to have customers from outside the hotel guests! They made a few customers that arrived on time, sit in another room for about 20 minutes despite having many tables empty all around the place! After waiting without any atención from the staff, I approached the hostess and asked her why we were waiting to be seated for so long , when there were many tables empty and the answer I got , very vague, it was that the kitchen had to take time to serve all the guests. At that point, we left and had dinner at a much better place!! You should not included this restaurant in the list of restaurants of Long Island anymore . I have been a follower of Open Table for many years and I have never experienced such a terrible service. Mirta Tanjeloff

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24. KR

    KimberlyR

    New York Area

    7 reviews

    vip
    5.0

    7 reviews

    Dined on July 9, 2021

    overall5food5service5ambience5

    When I saw the ad for the pop up dinner, I had to go. The menu was awesome. The food was so well done, so delicious. The service was awesome and of course you go to the Mansion for the ambiance! All in all. A great night. Will wait for another pop up Again!

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25. DL

    DianeL

    Italy

    8 reviews

    3.0

    8 reviews

    Dined on June 5, 2021

    overall3food2service1ambience3

    June 10,2921 I was interested in looking at an elegant place to have my daughter‘s baby shower I wanted to try the food and sample the service and called me by advance to make a reservation stating such we sat for almost 2 hours waiting for someone to at least put a piece of bread on the table or offer us something to drink at which point we perused the menu we finally got one drink we just decided she would be right back we were the second drink and we were just a drink before our lunch in order was taken When the food arrives the whole table was repulsed by the odor coming from the lobster raviolis they were not cooked the waitress took them back and a few minutes later put out a second plate that plate was even more possibly aromatic than the first he sent it back and asked for a check what’s the worst experience needless to say the way just wanted to offer us dessert we declined and left pain in absorbent bill they were supposed to takeoff the price for the lobster ravioli to this minute they still have not settled that

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26. IW

    IsabelW

    New York Area

    9 reviews

    1.0

    9 reviews

    Dined on June 4, 2021

    overall1food1service1ambience1

    This was to be the Rehearsal Dinner for my son’s wedding. I made this reservation over a month ago and they cancelled the day before the event. My husband got a call saying that the people who had reserved the outdoor space changed their minds so we would be bumped. Both myself and my husband made many phone calls over the preceding week and a half to try to make sure everything was in order. Only one person answered who said they would have someone call within a hour. No one ever called back. Other calls resulted in “Mailbox is full” messages. Hardly the way to provide customer service. The fact that they never responded to any phone message and waited until the day before the event to cancel is inexcusable. Apologies are absolutely no help in this situation. I can hardly express my feelings regarding this disgraceful and unacceptable treatment. I was disgusted and shocked to be left without a venue the day preceding the dinner. It’s no wonder the negative reviews they've gotten --they certainly deserve them!!! Think twice before booking anything at this place!

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27. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on May 30, 2021

    overall5food5service5ambience5

    The Mansion is one of my favorite brunch spots. The service is very personal and attentive. The food is delicious. Chef Rodrigo prepares delicious meals. I highly recommend this restaurant.

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28. J

    Jaybird

    New York Area

    12 reviews

    vip
    4.0

    12 reviews

    Dined on May 1, 2021

    overall4food5service3ambience4

    the quality of food was excellent. my only complaint was we got there at 7 for our reservation and i know they had events going on elsewhere, but it took more than an hour to get bread and our appetizers. the main entrees came at a proper time after that so no complaint there. then at the end, i presented the opentable gift card and they were confused with how to handle it and didnt bring us our check at all, just presented the charge slip with an amt less the coupon. the amt was what we thought it should be so no real issue there, but it was just weird. we will go back, but will have to plan to go earlier.

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29. VR

    VanessaR

    New York Area

    1 review

    2.0

    1 review

    Dined on May 1, 2021

    overall2food4service4ambience3

    The mansion is under construction in many areas right now. After you check in there isn't much to do except if you want to go to the indoor spa and pool...the outdoor pool is not ready yet, there isn't a lounge area for guests to just unwind in, I would even suggest firepits outside and lawn chairs, maybe provide an afternoon wine and cheese option. I felt for what they charge for a night's stay there isn't enough value.The Dinner was amazing and the restaurant was good.

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30. BY

    BarbaraY

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on April 30, 2021

    overall5food5service5ambience5

    Outstanding location, decor , service, and food! And prix fixe of $39.95 was amazing!

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31. OT

    OpenTable Diner

    New York Area

    7 reviews

    vip
    1.0

    7 reviews

    Dined on April 24, 2021

    overall1food1service2ambience4

    Lobster Bisque was inedible. It was a salt bomb. Oysters Rockefeller was served without cooking. After 90 minutes, when we pushed, we were told the kitchen was backed up and it would be at least another half hour. We left at that point. Server was nice but it was clear she only worked catered parties. Avoid! There are far better places.

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32. EJ

    EJF22

    New York Area

    19 reviews

    vip
    5.0

    19 reviews

    Dined on April 10, 2021

    overall5food5service5ambience5

    Beautiful place to have dinner. Wonderful staff, great ambiance and the food was delicious! We will definitely be going back!

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33. OT

    OpenTable Diner

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on April 10, 2021

    overall5food5service5ambience5

    We celebrated our 10th wedding anniversary and it was very lovely. The food was amazing and well presented. It’s a very elegant place and the service is exceptional.

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34. l

    lovehalloween

    New York Area

    1 review

    5.0

    1 review

    Dined on April 8, 2021

    overall5food5service5ambience5

    we walked into the most friendly and professional staff. then we sat down and did the prefix menu and Roxana and Cassandra were so helpful with the menu. The FOOD was incredible. the salmon was cooked to perfection, the mushroom ravaoli was to die for and the muscles incredible. We also had the dessert the cheesecake and cremebrule and both just hit the spot. highly reccomend!

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35. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on March 27, 2021

    overall5food5service5ambience4

    The food was delicious and the staff was attentive.

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36. LN

    LindaN

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on March 13, 2021

    overall5food5service5ambience5

    We arrive at 2:15 although there was an event happening I had a very quiet peaceful lunch. Worth returning to sit in the patio during warm weather

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37. LB

    LorraineB

    New York Area

    21 reviews

    4.0

    21 reviews

    Dined on March 12, 2021

    overall4food4service5ambience4

    Hard to find if you are not familiar with Glen Cove be sure to use your navigation system Had lunch last week, perfect place if you want quiet and not crowded Crab cake appetizer was one of the best we have had Do not order BLT It is really a upscale wedge salad When it arrived we switched to the Scallop appetizer which was excellent we than shared Kobe burger which was also very good We will return in the warmer weather when we can sit outside

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38. VA

    VALERIEB

    New York Area

    6 reviews

    vip
    5.0

    6 reviews

    Dined on March 7, 2021

    overall5food5service5ambience4

    Everything was perfect. We had brunch which was amazing. The staff was attentive and pleasant. Will be returning many times.

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39. H

    Hermi

    New York Area

    14 reviews

    4.0

    14 reviews

    Dined on February 21, 2021

    overall4food4service4ambience2

    I booked brunch for two and was pleased how quickly the confirmation was completed. The service was attentive, the menu offered numerous options in the prix fixe, the food and presentation were excellent. The room we were seated in needed some updating - possibly a paint job - as there were water stains in the ceiling and walls. Otherwise I would certainly go back again.

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40. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    2.0

    1 review

    Dined on February 21, 2021

    overall2food2service3ambience4

    Just ok. Fairly high prices for what you are getting.

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