The Lounge at Four Seasons Hotel Kuala Lumpur

Sort by

Filters

1. OT

   OpenTable Diner

   Malaysia

   1 review

   5.0

   1 review

   Dined on January 20, 2023

   overall5food5service5ambience5

   I was there to celebrate my husband’s recent accomplishment, and the restaurant staff made it much much better for us. Had a super wonderful dinner here. Everything was perfect, especially the service. Will definitely come again and recommend this place to our family and friends. Biggest shout out to Miss Pui Teng, Miss Laily and one Malay gentleman (didn’t get his name) for making our dinner exceptionally memorable. They were so attentive and thoughtful. I’ve been to many hotel restaurants and fine dinings before, and I can easily say, these people captured my heart instantly and I already planned my next visit to The Lounge. Kudos to The Lounge team.

   Report
2. OT

   OpenTable Diner

   Malaysia

   4 reviews

   vip
   5.0

   4 reviews

   Dined on January 13, 2023

   overall5food5service5ambience5

   Lovely place

   Report
3. H

   Huszreen

   1 review

   5.0

   1 review

   Dined on January 7, 2023

   overall5food5service5ambience5

   Warm staff and good service. Food overall nice and tasty. Big portion and value for money.

   Report
4. JW

   JaclynW

   New York Area

   3 reviews

   5.0

   3 reviews

   Dined on December 30, 2022

   overall5food5service5ambience5

   Special thanks to Lui Teng and her team for always taking care of my needs

   Report
5. JW

   JaclynW

   New York Area

   4 reviews

   5.0

   4 reviews

   Dined on December 28, 2022

   overall5food5service5ambience5

   Marina is always the best

   Report
6. OT

   OpenTable Diner

   Malaysia

   4 reviews

   5.0

   4 reviews

   Dined on December 23, 2022

   overall5food5service5ambience5

   Staffs were attentive, friendly and professional. They dont shy away to start a light conversatiom with guests to build rapport. Good job, FS team!

   Report
7. t

   taara

   1 review

   5.0

   1 review

   Dined on December 20, 2022

   overall5food4service4ambience5

   Its a great place to have a cozy tea or dinner. Amazing service too.

   Report
8. F

   Finedine

   1 review

   3.0

   1 review

   Dined on December 17, 2022

   overall3food5service2ambience4

   Food was amazingly good. But we arrived around 8:30 pm not knowing the last order was around 9pm. So we were forced to rush out eating and they were serving dessert in between main course and apperizers. Also we had to order everything before the kitchen close. So we couldn’t really enjoy the food. Other than that everything was very nice.

   Report
9. DZ

   DaleenaZ

   1 review

   4.0

   1 review

   Dined on December 17, 2022

   overall4food4service5ambience5

   Chef selection can do better. The chef selection for the afternoon was just 2 tiny thin cookies with snowflake on top. The salmon sandwich was like the smoked salmon been cut into very small size like bacon bits, 95% was filled with egg that cover most of the sandwich. So might as well name it Egg Sandwich with salmon bits. So go there just for the ambience, away from KLCV craziness and not for the food. Tea selections limited. With same price, Fullerton Bay Hotel in Singapore Afternoon Tea taste better.

   Report
10. OT

    OpenTable Diner

    Malaysia

    4 reviews

    5.0

    4 reviews

    Dined on December 11, 2022

    overall5food5service5ambience5

    Food was amazing. Great portion for the price charged. Amazing service by the staffs. They were so attentive and friendly. Will definitely go again for special occasions.

    Report
11. NG

    NGread

    1 review

    3.0

    1 review

    Dined on December 9, 2022

    overall3food3service3ambience4

    Have been here for a few times. First time being there at such early timing. Waitress are discussing loudly about customers (didn’t mean to eavesdrop but they were talking so loudly, and quite a distance from where I seated). It is very unprofessional to discuss about their customers (heard them complaining about the other customers) in front of your current customer. Well, not like we cant brag about bad day or bad experience to your colleagues. But at the restaurant open space around where customers are seated? Hope this could improve.

    Report
12. SK

    SKMH

    1 review

    4.0

    1 review

    Dined on December 2, 2022

    overall4food2service5ambience3

    Floor staff service is good but the dish came out cold and lamb a bit hard.

    Report
13. MA

    MangayarkarasiA

    1 review

    1.0

    1 review

    Dined on November 5, 2022

    overall1food5service1ambience5

    THIS IS TO BRING TO YOUR NOTICE THAT WE ARE EXTREMELY DISAPPOINTED WITH THE SERVICE THAT WE RECEIVED WHEN WE HAD GONE TO DINE IN YOUR RESTAURANT ON 5TH NOVEMBER 2022. I WOULD LIKE TO MAKE A COMPLAINT ABOUT THE BAD SERVICE. I TRULY UNDERSTAND THAT YOU GUYS EXPERIENCING UNDER STAFF HOWEVER YOUR STAFF CAN'T RAISE HIS VOICE TOWARDS US WHEN WE ASKED FOR A GLASS OF WARM WATER. KINDLY CHECK YOUR CCTV ON 5TH NOVEMBER AROUND 5.30 TO 6 PM, SO THAT YOU GUYS UNDERSTAND HOW IRRESPONSIBLE YOUR STAFF IS DUE TO RUDE / BAD SERVICE, I WOULDN'T COME BACK TO YOUR RESTAURANT IN THE FUTURE. AM GOING TO CANCEL THE LUNCH AT YUN HOUSE ON 11TH NOVEMBER 2022 DUE TO BAD / RUDE SERVICES BY YOUR TEAM. THANK YOU.

    Report
14. LH

    LHkong

    1 review

    5.0

    1 review

    Dined on October 8, 2022

    overall5food5service5ambience5

    Service was great. Waiters and waitress very helpful. Very comfortable ambiance. Will definitely go back.

    Report
15. DH

    DaniellaH

    1 review

    5.0

    1 review

    Dined on October 2, 2022

    overall5food5service5ambience5

    The person who welcomed us was very nice :-) she even offered to take pictures

    Report
16. n

    nurulnadirah

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience5

    Great service from all the waiters & waitresses !!!

    Report
17. s

    sara

    1 review

    2.0

    1 review

    Dined on September 11, 2022

    overall2food3service2ambience2

    Hi, The waiter serving us could have been more polite in choosing his words when we requested for a change in table as the table at the end was too cold for us to be seating for a few hours. Do look into Yr table arrangement as I believe guest comfort should be the hotels main priority.

    Report
18. H

    Hazeq

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    overall5food5service5ambience5

    the waiter was really attentive and serve the best food

    Report
19. LL

    LisaL

    1 review

    2.0

    1 review

    Dined on April 17, 2022

    overall2food1service2ambience3

    The food was not up fo standard at all. And the service was not up to expectation.

    Report
20. NH

    NurhasyimahH

    1 review

    3.0

    1 review

    Dined on January 15, 2022

    overall3food1service5ambience5

    My main course spring chicken is too salty to the bone. Spoiled my birthday dinner.

    Report
21. E

    Enzo

    Malaysia

    1 review

    5.0

    1 review

    Dined on January 15, 2022

    overall5food5service5ambience5

    Overall service is excellent but the food portion can be bigger in my opinion especially the Caesar Salad which I ordered, there should be more vegetables in it. Other than that, the rest is perfect.

    Report
22. ES

    EnzoS

    Malaysia

    1 review

    5.0

    1 review

    Dined on January 8, 2022

    overall5food5service5ambience5

    That's a great restaurant to dine in for any occassions. Exceptional service

    Report
23. A

    Azza

    Malaysia

    2 reviews

    5.0

    2 reviews

    Dined on January 7, 2022

    overall5food4service5ambience5

    The service is top notch n the afternoon tea set is delightful. However the lobster samosa was a bit disappointing. Loved the katsu sando. Will visit again.

    Report
24. EO

    EricO

    1 review

    3.0

    1 review

    Dined on January 1, 2022

    overall3food3service2ambience3

    Try out the pavlova with the mango sphere: a well balanced and quite original dessert .

    Report
25. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on December 31, 2021

    overall3food2service5ambience5

    Okay..burger a big dry

    Report
26. AH

    AnnH

    1 review

    5.0

    1 review

    Dined on December 9, 2021

    overall5food4service5ambience5

    My first experience at Four Season The Lounge was fantastic. Everything was nice and highly recommend to those who'd like to have their dates/ birthday over there. The kitchen took quite awhile to serve the food but it doesn't affect much of my overall rating towards the restaurant. Will definitely come again!

    Report
27. L

    Lene

    1 review

    5.0

    1 review

    Dined on December 6, 2021

    overall5food4service5ambience5

    Overall everything was great but the lobster roll needs improvement. Bread was cold and not soft and taste wise needs to be improved as well

    Report
28. F

    Faiz

    1 review

    2.0

    1 review

    Dined on November 27, 2021

    overall2food2service1ambience1

    Sorry to say.Have to add more staff..feel like at mamak stall have to calling .

    Report
29. Y

    Yuri

    1 review

    2.0

    1 review

    Dined on November 19, 2021

    overall2food1service3ambience5

    I ordered club sandwich and bhaigan bartha — the fried were soft when we were served the bhaigan bartha sauce was burnt. My go-to dishes when I visit the four seasons so I do know when something is off! In terms of Service, we had to raise our hands for so long to get a Service crew to tend to us. Thats bad 😩

    Report
30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 15, 2021

    overall5food5service5ambience5

    Nice and welcoming services. Ambient place for spending time with your love.

    Report
31. L

    Lynn

    1 review

    5.0

    1 review

    Dined on November 14, 2021

    overall5food4service5ambience5

    Nice ambience. Excellent service provided by crews.

    Report
32. NZ

    NooreenZ

    1 review

    5.0

    1 review

    Dined on November 14, 2021

    overall5food5service5ambience5

    Everything was nice but however at one point there was a customer at another table watching video on his phone and it was rather loud. But overall we had a lovely time and would go back there again.

    Report
33. HA

    HamyzahA

    1 review

    5.0

    1 review

    Dined on November 3, 2021

    overall5food5service5ambience5

    Love the Chicken Dum Briyani! Big Portion, can share for 2 person.

    Report
34. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 31, 2021

    overall5food5service5ambience5

    Food was good & nice service! Would definitely go again.

    Report
35. CA

    ChongA

    1 review

    5.0

    1 review

    Dined on October 20, 2021

    overall5food4service5ambience5

    Delicious food and friendly staff at the lounge, overall good 👍🏻

    Report
36. KL

    KenjiL

    1 review

    5.0

    1 review

    Dined on October 19, 2021

    overall5food5service5ambience5

    Food was great, the portion, the quality of each selected ingredients and the price are proportionate. The ambient and the atmosphere is calming and relaxing. Seating locations are not near to each other and we had sufficient social distancing. Family friendly setting as well.

    Report
37. AK

    AzwanK

    Malaysia

    1 review

    5.0

    1 review

    Dined on October 16, 2021

    overall5food5service5ambience5

    Nice place to hang out..great environment, attentive staff and delectable food..

    Report
38. OT

    OpenTable Diner

    Malaysia

    5 reviews

    vip
    5.0

    5 reviews

    Dined on October 5, 2021

    overall5food5service5ambience5

    Love the environment

    Report
39. ZA

    ZulkarnainA

    1 review

    5.0

    1 review

    Dined on October 2, 2021

    overall5food5service5ambience5

    Me and my wife had a very lovely time there. We ordered a special high tea set, designed to increase awareness of breast cancer. The set was very feminine and of course, my wife love it. The set itself already made us full but we decided to order the briyani from the ala-carte menu. It was so good and we could not finish it even though we both shared it. We also glad we tried The Lounge cold brew coffee. The Lounge really the best place for a date. There is a live piano and the staff are attentive.

    Report
40. PG

    PeterG

    1 review

    4.0

    1 review

    Dined on February 12, 2021

    overall4food4service3ambience4

    Will return. The Chinese New Year afternoon tea was different and tasty.

    Report