THE LOT Fashion Island
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Valentine's Day Special Menus & More
This Valentine’s Day grab your special someone and come to THE LOT for an unforgettable date night. Enjoy a romantic evening with the next level of the dinner and a movie experience. Spoil that special someone with wine and chocolates delivered right to their seats. Book your table now
Thursday, February 14, 2019
This is our second and LAST time dining here! The service is less than mediocre, my mashed potatoes were a cold clump that were not close to being edible.
After a long wait when we finally received our dinner, the waitress at the table next to us, dropped an entire tray of drinks on a gentleman. Then there was hustle and bustle to clean up the broken glass and water and wine!
The noise was unbearable!!! We quickly ate and left before the movie and had a drink elsewhere, just to get out of there. It’s like eating at a low end coffee shop!!!
There are many restaurants in Fashion Island...do yourself a favor and dine anywhere but the Lot!
Music is always to loud in the dinning room what have meal with friends before the movie , this a neighbor hood spot for us dinner and movie that's big complaints from my friends .
service was inattentive. food good - pricey - lacks polished effort particularly when you consider cost.
Service was slow and when food was delivered it was cold. Overpriced burgers and such.
The staff was very friendly. The food was okay, nothing special.
Why ask if it is an occasion if it is not acknowledged when you arrive? I had a reservation and noted it was for a birthday. There was no acknowledgement in any way.
Robert was our waiter 2 nights in a row and he was fantastic - as such we requested him the second night.
Sadly he is off tonight or we would be back!
Kevin is doing a great job! Kevin is doing a great job! Kevin is doing a great job! Kevin is doing a great job! Kevin is doing a great job! Kevin is doing a great job! Kevin is doing a great job!
I really wanted to like this place, however on our first attempt it did not go well. It was late afternoon and the place was relatively empty. There were tons of staff walking around and chatting. We sat at the bar high tops to enjoy a few of the ball games before our movie. We ordered two appetizers and one entree along with drinks. The food took forever. In fact the meal showed up before an order of chips and guacamole. My husband stated while we were waiting maybe they made their chips fresh.... that was not the case. Pretty disappointed that we didn’t get to enjoy appetizers before the main course... because I was starving! Utensils were no where to be found and again several minutes to get. At this point everything was cold.
We didn’t complain, that’s not our style, but did take note and shared our thoughts with a few friends.
It appears they cater more to an evening crowd as after our movie the place was full.... not sure if service was any better.
I would expect this with a new restaurant getting the kinks out, but this place has been open awhile.
It sounded a good value for $40 to have thanksgiving 3-course dinner plus a movie at the LOT. So, I went online and booked. However, the web booking didn't let me book a movie subsequent to the dinner. So I bought the tickets separately. Then I contacted CS online and explained my wishes and was told that's fine. I just approach concierge before dinner on the day and movie charges will be refunded while the seats are reserved.
When we showed up, of course there was a commotion as the ground staff had no clue about the online agreement but as it's a Newport Beach establishment the on duty manager agreed to honour the agreement and so the movie tickets were refunded whilst the seats are reserved.
All the dishes seemed to taste good EXCEPT the most important dish of the day - the Turkey plate was a disappointment! Almost non existing amount of gravy, the stuffing was super dry, the meat was OK not too dry and the green bean casserole was small in portion.
None of us ate Pumpkin and there were two pumpkin desserts out of three to choose from. The server was kind enough to get the dessert converted to ice-cream for us.
Everything was fine up until the billing - the bill came and only charged for a drink so I thought everything was paid up front when I booked online as I had to submit credit card information so that's fine.
But no, when the movie started, the server came in the cinema and of course blocking my view and telling me there's a billing mistake, they didn't bill me the complete F&B charge. Thinking I had prepaid online I was of course confused and anyways, I signed the bill and then the server looked at me and said could I give more tips !?!? It was in the dark and I signed the bill quickly wanting to go back to the movie and yet I was told I didn't leave tips ! I never underpay tips. I was not the one who made a mistake and yet I was made feel guilty like I did something terribly wrong ! I will always remember how the server looked at me !
I have been there several times now and it's always been great! Great Ambiance !
Too much light
Our 1st time at The Lot was for cocktails & a quick bite before a movie. The service in the restaurant was great & food was delicious. I highly recommend seeing a movie here, service at the seats was great & made the movie very enjoyable!
Really good. Have been for Taco Tuesday and that is awesome.
Went for dinner and drinks the other night before a movie at The Lot and it was wonderful. Drinks were great and we all enjoyed our food. The shishito peppers were fabulous!! Would recommend and will return.
Great brunch and atmosphere inside the Lot. Will be a good spot to take family regularly.
We had a super fun girls night! Our waiters Rachel and Michael were very attentive and professional. The magician wandering around was very entertaining. Will definitely be back!
Great spot with great food! My family had a great time
Many things did not meet our expectations regarding our first experience Saturday, October 13 at your Fashion Island location. Let me begin with the restaurant which was barely filled with customers when we arrived for our reservation at 1 PM. We were promptly seated however it took to 1:40 PM to finally get our food. Ok so that certainly wasn't up to any restaurant standards however what followed was worse. I had purchased our tickets online for the 2:15 showing of “A Star is Born” through The Lot's website and because I was unfamiliar with the new layout of your theatre I didn’t realize I had chosen the last row G (G3 & G4) . Upon arrival my wife and attempted to locate our seats which was poorly marked-both the row and the actual number of the seat. I went to the concierge desk and spoke with a man dressed in a suit behind the desk and told him I had a problem locating our seats, however I said, if I was correctly guessing which they were, I would like to change our seats to a row lower such as rows E or F. I was then told by him that that was impossible because the movie was completely sold out-he said this without even checking. I returned to our seats G3 & G4. 45 minutes into the film it was obvious that this employee dressed in suit lied to me directly to my face. The venue was about a third full. Unprofessional, insulting, questionable character for what seems to have been the supervisor of The Lot.
A great place to grab a bite before the movie. Great Food, Flatbreads and Drinks...
It’s just too noisy. Sounds and feels like a cafeteria. Carpeting would help but overall, just not very appealing.
We had breakfast prior to an 11 movie. Servuce started off slow but then picked up. Excellent espresso from the coffee bar. Almond croissant was tasty but didn’t seem fresh. The assortment at the coffee bar looked great. We had egg dishes and they were very tasty. The frittata woth goat cheese had good flavors. Our waitress gave us a bag for our leftover croissant and waters to go for our theater experience. Once inside I had a proseco which was a pretty good pour for $12. We wanted to know what the brass colored stand (pictured) was for — tohang your purse !
Had an amazing waiter Michael was great was our first time here and he was very informative and made us feel special chili popcorn was delicious theater pretty small had a rowdy group behind us only con didn’t get to enjoy the movie as much but other than that great experience
Everything was great except for the service. It was slow. It’s possible our server was new.
Hopefully that was the issue
This was my second visit. The first time the food was good. This time, for breakfast, I was disappointed after placing my order for lox and bagels, just to find out that they couldn't serve the bagels because they were not defrosted. A bit concerned about what else is frozen and not fressh.
Always enjoy hanging out at the Lot and seeing a movie. Love the atmosphere and very relaxing. Love the fire pits.
Other than the website, this is a 5 star experience
We often go to Sunday Brunch and decided to try their Sunday Brunch. The restaurant is beautiful, and there is good energy. We had a reservation for 1PM the 6 of us and were seated right away. There were not many tables occupied, but the table that we were seated at was so close to another occupied table that my chair was about 6" from our neighbors and the wait staff couldn't maneuver around our table without going around the adjacent table. The brunch buffet looked impressive, but the french toast was hard and dry, the pancakes were stuck to the tray and came out as torn pieces, the enchiladas were dry, and the bacon was greasy and limp. 1st omelette ordered was missing the cheese and egg was overcooked hard. 2nd omelette was ordered as a scramble, but came as an omelette again overcooked hard. 3rd omelette try they again forgot the cheese, so the took slices of cheese and melted it over the top instead of inside, and again was overcooked hard. The server was nice, but not very attentive as they stood around and chatted with each other instead. Not worth $35/person at all. We will not return for brunch. There are many other more economical and better quality brunch options that we would go to, like Taco Rosa, El Torito, or Acapulco.
Unfortunately, my dinner was not very good but I love the concept of a movie and dinner in the same location so will return and try a different item on the menu. Our server did a great job but the food just was not up to par.
The food is American comfort with vegetarian options and well done. The service is exceptional with great and involved management. Perfect place to stop and have a drink and food before heading into the theater - where food from the restaurant/bar, including drinks, can be served. Great casual fun place.
Had a great breakfast with my husband then saw a movie!! We love going to The Lot.
Excellent location and food quality. Manger, Evan Hopkins was extremely courteous, friendly and helpful,.
We will not return to this restaurant. There are management problems and the food is not what it was when they opened. There are many other good options in Fashion Island.
The food was very good, but the music is way too loud and the service is pretty slow.
Very comfortable and nice atmosphere, but overpriced.
I love the food and service from here. I like be to come with family and grab a bite to eat before a movie. I love this place😍
We had hoped for a terrific first time visit but it did not pan out to be. Unattentive service; had to summon manager/hostess twice to get some service. The bartender made the wrong cocktail. And one of the entrees arrived incorrect. Bummed that we had a no so great experience because as locals we are always excited to support our community businesses.
No air conditioning at 4:30 withvoutside temperature around 87 and high humidity. Did not stay for our dinner although we had made reservations. Too jot.
Great casual place
The music was insufferable. Too loud for conversation.
Great fun place, good casual food and service with the added benefit of being able to go straight into the theater and order off the same menu during the movie. Both food and bar service while watching in comfy seats in the theater.