The Lola

3.9
449 Reviews
$30 and under
American
The Lola is geared toward fresh, local products, including craft beer and custom cocktails. The Cocktail Lab and Eatery’s goal is to create an atmosphere and vibe that everyone will enjoy! The open, industrial ambiance allows for a social environment that caters well to any occasion, from big celebrations to casual date nights.

Offers

  • Wine Down Wednesday

    Multiple dates available

    Mon - Wed 4:00 PM - 8:00 PM

    $20 Bottle of Wine & your choice of a Board or Toast on our menu.
  • Friday Night Live

    Multiple dates available

    Fri 4:00 PM - 10:00 PM

    Enjoy live music performances from local artists, along with our reverse happy hour. Every Friday night from 7-10 pm.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 449 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.0
food
4.0
service
3.8
ambience
3.7
value
Noise · Moderate
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OT
vipOpenTable Diner
Phoenix
3 reviews
Dined 3 days ago
Overall4food4service4ambience4

Great cocktails.

S
Silver
Phoenix
1 review
Dined 5 days ago
Overall3food4service2ambience2

The food is really good. The service is really poor. It was not very busy so there was no reason to have such poor service. This is a very convenient location for the Gila Arena but there are plenty of other places to eat in this same area. I probably won’t go back.

OT
OpenTable Diner
Phoenix
4 reviews
Dined on September 19, 2021
Overall2food4service1ambience3

As a Cardinals season ticket holder for several years, I've visited most Westgate restaurants on a Cardinals gameday either before or after the game. This past weekend we tried the Lola - and probably won't be back. I made a reservation for a party of 4 about 2 weeks prior to our visit. I was contacted 2 times prior to the reservation to confirm we were still coming. Celebrating a birthday, we arrived at 10:30am and were told our table would be ready in a few minutes. While waiting, I observed the hostess speaking with several walk-in parties, and they were all being given random wait times (1 hour, 2 hours, 3 hours), I guess whatever times the hostess felt would discourage people from trying to come in. Understandably it was busy, and I am very familiar with the gameday atmosphere at Westgate - but it is apparent the Lola is not equipped to handle a reservation system on gameday. After 30 minutes of waiting, we spoke with another staff member and attempted to figure out when we would be seated. There was some comment about how the manager doesn't have time limits on tables and shouldn't be taking reservations on gameday (we agree!!) and we were finally seated by about 11:10, 40 minutes after our confirmed reservation time. This delay derailed our schedule and so we did not have the meal we'd planned on, as we needed to leave and get to the stadium on time. The appetizers we did order were tasty. One round of shots took about 20 minutes to arrive. There is a 20% event surcharge added to the bill on gamedays, FYI. There's a small chance we would try the Lola on a non-gameday, but the experience left us feeling like we'll likely spend our money elsewhere in the future.

SD
SarahD
Phoenix
1 review
Dined on September 19, 2021
Overall5food5service5ambience5

Amazing service during a Cardinals game day!! Bar staff was really on top of it!! Food and Drinks came fast and prices are equal to the quality of of food they have.

WB
vipWilliamB
Dallas
3 reviews
Dined on September 18, 2021
Overall1food1service1ambience1

45 minute wait for a table with a reservation? WTF is the point of a reservation then? We heard the people in front of us at the hostess stand say they did not have a reservation and were quoted the same wait time. We walked through the restaurant to see if we could find a seat at the bar, and the whole place was insanely loud, dark, and gross looking. The misters on the patio were aggressive. Not a good experience, do not recommend wasting your time here

KF
vipKathrynF
Phoenix
1 review
Dined on September 18, 2021
Overall5food5service3ambience5

Great vibe! Or appetizer (that we ordered first) came out after we finished our entrees.. wish we would have been asked if we still wanted it since we had completely finished eating but it is what it is. Still really enjoyed the food we had and the vibe.

L
Laura
Phoenix
1 review
Dined on September 17, 2021
Overall2food5service5ambience2

We were sat at a very small table right under the speaker. It was too loud to even carry on a conversation. We did not stay. We went somewhere else

RD
RaquelD
Phoenix
1 review
Dined on September 16, 2021
Overall4food4service4ambience4

I have been to the Lola multiple times. They play great music from the early 2000s. The food is always amazing. The music was very very loud at times, and then it would be turned down, and the constant change in volume was distracting. The last time I sat in a booth there were a lot of cracks in the upholstery, and last night there was a section of floor with no tables, and it just seemed off. These are just things that stick out to me because I’ve been going there since the beginning. Overall, I love going to the Lola, and I always take my friends there when we hang out. Cocktails are over priced.

OT
OpenTable Diner
Phoenix
2 reviews
Dined on September 14, 2021
Overall3food3service3ambience2

I was underwhelmed

AS
AmandaS
1 review
Dined on September 12, 2021
Overall3food5service5ambience4

I’m pretty sure I was overcharged. We order the yogurt parfait, pineapple churros, chicken fried steak and a Pepsi and it was $55 and then I left $10 tip, I didn’t want to say anything at the time because I was treating a friend but on the menu the cost was yogurt parfait $15, pineapple churros $10 and chicken fried steak $16 plus a soda so I’m not sure how the total got so high. I should have checked the receipt but I handed the waitress my card before I even looked.. my fault but still disappointed. Otherwise the food, atmosphere and our waitress were all great.

MA
MelissaA
Phoenix
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

You need to request Cody as your server, he was the best, he made it fun and gave us the best suggestions. We love Cody....

OT
OpenTable Diner
San Francisco
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Had a great time server was amazing she made sure we were doing well and everything was cook right she was amazing

EB
ErinB
Phoenix
1 review
Dined on September 9, 2021
Overall3food3service2ambience3

Food was good seems more like a Sunday brunch place than lunch on a weekday but otherwise good.

OT
OpenTable Diner
1 review
Dined on September 3, 2021
Overall5food5service4ambience5

Really fun drinks, great food, and fun atmosphere! Really close to other bars to walk to after dinner.

LN
vipLanceN
Phoenix
24 reviews
Dined on September 3, 2021
Overall4food5service4ambience4

I had a tempura vegetables as an appetizer. Was good. The sweet chili ranch was really good. My date had the chicken wrap and I had the Lola burger. Chicken wrap was good ingredients were fresh. The aïoli burger was really good the meat was very tasty. We went during happy hour the drinks are reasonably priced. Music was kind of loud but other than that I would return

EE
EEEE
1 review
Dined on August 29, 2021
Overall1food3service1ambience1

Service sucks here. Try to get my server attention and got ignored too much

G
Genelle
1 review
Dined on August 28, 2021
Overall3food3service3ambience3

It was very hot inside.. They had the fans going and they said the air was on, but it didn't feel like it was. They explained that it was because of the amount of people and people going in an out of the restaurant. That had to be the worst part which overruled everything. The food was good, drinks were good, music was good, service was good, but it was so hot that I did not enjoy myself.

LP
vipLaurenP
New Orleans
1 review
Dined on August 22, 2021
Overall2food2service2ambience3

Good vibe - slightly too loud but overall good. Service was a bit lacking. Food wasn’t as good as I expected based on “best brunch” reviews it’s received - it was good but not great. I was mostly disappointed in their total lack of effort in appealing to a variety of diets and customer types. I inquired about both dairy free milk options for coffee (only have cream), along with gluten free toast options (literally wheat and white are the only options). Highly recommend they consider this for the future if they want to stay relevant.

G
Gates
1 review
Dined on August 22, 2021
Overall1food1service2ambience1

This place is very overrated and the line is clearly out the door because of the hype. The food is served cold because it’s precooked, the waiters are rude and the music was meh. I’m not understanding what’s so special about this place and why there’s always a wait.

Also the portions are SO small yet it’s super pricey. You’re better off going to yard house where they make the food fresh and you get your money’s worth.

S
Sweetie
1 review
Dined on August 21, 2021
Overall4food4service4ambience4

Drinks and food was very good. Highly recommend their boards and toasts.

M
Mesafoodie
Phoenix
2 reviews
Dined on August 20, 2021
Overall4food4service4ambience3

Everything was fine except the music was super loud even sitting outside and it took a long time to get our waitress to bring our check. Would still go again.

HC
vipHalC
San Francisco
1 review
Dined on August 8, 2021
Overall3food2service4ambience1

Seats in booths all ripped and torn, bathroom was filthy, tiles broken off wall. Too bad could be a go to place, however while the food was ok I wont go back

E
Estrella
Phoenix
1 review
Dined on August 7, 2021
Overall5food5service5ambience5

Great 1st experience. Will definitely go back and refer people❤️

M
Maribel
1 review
Dined on August 6, 2021
Overall3food4service5ambience2

Only con was the chairs were uncomfortable. Probably would like a bigger menu

OT
OpenTable Diner
Phoenix
1 review
Dined on August 3, 2021
Overall4food4service4ambience3

3:00 pm, not busy… with blasting music. Food was decent. We ordered bottomless mimosas, with a warm carafe of each cranberry juice and orange juice, a bucket with minimal ice and a chilled bottle of champagne.

EG
EvelynG
Phoenix
2 reviews
Dined on August 1, 2021
Overall5food5service5ambience5

Food was great! Can’t wait to go back! Great place to catch up with friends and have some drinks.

G
keriG
1 review
Dined on July 31, 2021
Overall1food1service1ambience1

This place is way to loud. And wasn’t impressed by the seating, the seats are torn.

F
Flor
1 review
Dined on July 31, 2021
Overall2food3service1ambience4

Overall would not recommend for special occasions as our experience was not pleasant. We ordered drinks and a chessboard. Drink ordered was advertised a certain way, the drink we received did not match that description. When we asked our waiter to please correct the issue he seemed annoyed.

OT
vipOpenTable Diner
Phoenix
52 reviews
Dined on July 31, 2021
Overall3food2service2ambience3

Was not impressed. Heard so much about this place. Menu for brunch was second to other places we have tried (i.e Hash Kitchen, Tryst, OhSo, and more) and this place left me needing more. Pushy server wanting us to move fast at 915am (and they weren't busy) to limited menu. 5 people ≈ 150 bill. (3 French toast, 1 traditional, and 1 chicken+waffles) no good egg options. No eggs Benedict, no huevos rancheros, their Brut is sweet and not good. Just not impressed. Won't be back.

KL
KimL
Phoenix
2 reviews
Dined on July 24, 2021
Overall4food4service5ambience5

Good food. Service is awesome and they take reservations. Drinks are awesome

DB
DeniseB
1 review
Dined on July 24, 2021
Overall5food5service5ambience5

My coworkers and I made a reservation for brunch and everything went perfectly. We arrived at our reservation time which was 11am I think that was a great time to be there. We immediately were seated and we had an amazing time!!

MN
MichaelN
1 review
Dined on July 23, 2021
Overall3food4service3ambience3

Servers need more training on what is on the menu and drinks that are available.

OT
OpenTable Diner
Dallas
1 review
Dined on July 18, 2021
Overall4food4service4ambience3

Fun atmosphere, good service it was just really hot in there.

MJ
vipMJ55
Phoenix
1 review
Dined on July 18, 2021
Overall1food1service1ambience1

Our appetizers arrived, but we were still waiting for silverware. We asked three times, before finally getting them, only to find just a fork and no knife or spoon.
Food was mediocre at best. No taste. Absolutely blunt!
The waiter was too busy to offer drink refills or deserts.

RP
RudyP
1 review
Dined on July 17, 2021
Overall2food2service4ambience3

Place was overated. Service was good but the food wasn't that great. The lobster Mac had small portions with a sprinkle of lister on it. Never going back.

EP
EricP
San Diego
1 review
Dined on July 12, 2021
Overall5food5service4ambience5

Live music was cool. All the food tasted good as well.

AB
AliciaBBX
1 review
Dined on July 12, 2021
Overall5food4service5ambience3

I loved this area! The design and employees work so hard and made sure all meals were at satisfaction for customers. I will definitely go back again soon

LV
LizetteV
1 review
Dined on July 11, 2021
Overall3food5service5ambience3

We were initially sat at a table semi close to the door and then asked to move per a birthday party had reserved that table which is totally fine however they moved us to a table off to the side and it was extremely hot. we felt no air circulation at all making it hard to enjoy the rest of our time here.

DO
DoloresO
1 review
Dined on July 10, 2021
Overall4food4service5ambience4

We had a great time there celebrating my birthday, just wished they wiuld had told us about the AC being down. It was really hot so we finished eating and had to go somewhere else to continue. Other than that it was great our server was awesome!

Y
Yoko
1 review
Dined on July 9, 2021
Overall3food4service4ambience3

It was 112 degrees outside when we went, and yet there was no air conditioning inside! Music was super loud, so I lost my voice talking with friends at my table. Food was good. Probably won’t be back because of the sweat/lack of AC and the noise level.

FAQs

You can order delivery directly from The Lola using the Order Online button. The Lola also offers delivery in partnership with Uber Eats. The Lola also offers takeout which you can order by calling the restaurant at (623) 877-5225.

The Lola is rated 3.9 stars by 449 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.