The Lock Keepers

The Lock Keepers reviews from people who’ve dined at this restaurant. Based on recent rating.

1. M

   Mike

   Gloucestershire1 review

   5.0

   Dined on August 11, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiting staff were fantastic. Food was nice. Ambient music was different than regular places. I really liked it and will return.
   

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2. SD

   SanDe

   Gloucestershire7 reviews

   5.0

   Dined on August 5, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great breakfast, as usual I had the eggs royale, lovely soft breakfast muffins topped with just the right amount of smoked salmon, two runny poached eggs and a drizzle of hollandaise...yum!!
   

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3. ET

   EvieT

   Gloucestershire2 reviews

   2.0

   Dined on July 26, 2023

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   The staff were very nice but key elements of the dinner was missing as they had run out at lunchtime. Given this was the first day to open this week I would have thought they would have been better prepared.
   

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4. SW

   SharonW

   Gloucestershire1 review

   5.0

   Dined on July 23, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a wonderful place to eat or drink food is lovely. Would recommend to anyone. Thanks for a great service
   

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5. SG

   SamanthaG

   Gloucestershire6 reviews

   5.0

   Dined on June 30, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a lovely spot to visit. Food was delicious. Service was great. Really enjoyable evening.
   

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6. PF

   PeterF

   Gloucestershire1 review

   1.0

   Dined on June 11, 2023

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Such a disappointment, booked table for 6 people at 13.30 for Sunday Lunch, when we arrived they didn't have a table ready and were running so late we had to wait over an hour to be seated. A lot of the Sunday Lunch menu was unavailable/sold out, it took over an hour to receive our mains and the service was slow and poor. It appeared they were under staffed and we noticed that many of the other tables were also frustrated with the poor slow service and complaining which made the overall atmosphere unpleasant.
   

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7. MM

   MichaelM

   Gloucestershire1 review

   1.0

   Dined on June 11, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   As an older person I asked to have my beef cut thinly,when it arrived well over an hour later I couldn`t even cut it let alone chew it, I did complain and was offered an insulting 5% off the bill.There are only 4 main course items on the Sunday menu and when my wife asked for one of them they didn`t have it,so my family will no longer use this venue which is a pity because the area is very nice.
   

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8. S

   Sidone

   Gloucestershire1 review

   2.0

   Dined on June 8, 2023

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   Not the same vibrant place I visited a year ago. The place looks run down, a shame as it is an amazing spot. The staff seemed very uncomfortable and functioning in chaotic mode, there was something about a new chef. The table next to us complained and left a whole meal. The food was just ok, not inspiring, our drinks, lemonade and lager, were flat. We are visiting the area and had planned to return twice this week but will not go back.
   

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9. AJ

   AJAJ

   Gloucestershire1 review

   4.0

   Dined on June 4, 2023

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   We had reserved a table, on the day we ate at The Lock Keepers they were very understaffed which meant a long wait to order our food and to have it served by which time it was tepid in temperature. After another long wait we had to ask for our table to be cleared and if we could order desserts - again another wait for them to get to us. The two members of staff that were working were doing their best under the circumstances - we felt that the management team should have been addressing the lack of staff. Spoilt our visit somewhat it was just as well it was a nice day and we could enjoy the outside seating.
   

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10. M

    Melela

    Worcestershire1 review

    3.0

    Dined on June 4, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 4

    Our 2nd visit, the food was good the prawn cocktail was tasty but no lemon and just 2 gem lettuce leaves. Sunday roast was good but for me gravy should be served in a jug for personal service. The waiter was attentive and professional. Our one complaint is the lack of toilets, one unisex loo is so disappointing. Plus only having normal loo roll instead of a commercial dispenser only gives the bar staff more to do when already really busy. That all said sitting outside in the sun was lovely and the Battledown Brewery was a great choice.
    

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