THE LOBBY - Fairmont El San Juan Hotel
Chandelier Bar is iconic for it's Czechoslovakian crystal chandelier centerpiece, inviting guests to savor cocktails served beneath it's radiant aura. A gathering place to start and finish the night out on the town.
ALL GUESTS MUST PROVIDE VALID VACCINATION CARD/ OR NEGATIVE COVID TEST WITHIN 72 HOURS TO ENTER THE PROPERTY, PER PUERTO RICO EXECUTIVE ORDER LAW. THANK YOU!
Miss World Puerto Rico 2021 Viewing Celebration$79.00 per personPrepaid
Nov 11 - Dec 17, 2021This is a VIP Experience allowing entry to THE LOBBY. Doors open 7:00pm. Endless Cocktail from 7:00pm to 11:00pm. Price includes per person curated food stations highlighting the best of Fairmont El San Juan Hotel Restaurants. Celebrity performances, DJ, and featuring TROPICALIA Band. THE LOBBY at Fairmont El San Juan is #1 Viewing Party in Puerto Rico! EVENTS ARE 18 YEARS OF AGE+ REQUIRED, ID REQUIRED FOR ENTRY. ENTRY TO HOTEL NEGATIVE COVID TEST REQUIRED WITHIN 72 HOURS OR VACCINE CARD PROOF. Purchase is non-refundable, concert and dinner is rain or shine.
GA TICKET NYE (endless bars + concerts)$145.00 per personPrepaid
Nov 24, 2021 - Jan 1, 2022This is a VIP GA (general admission) ticket that will provide entry to THE LOBBY and ESJ BeachClub with open bar thru 2am Beachclub and 4am Lobby. Celebrity concert performance by CHEAT CODES at our Beachclub and THE LOBBY featuring live band performances and exotic Cirque performances. El San Juan Hotel is the #1 NYE Party in Puerto Rico! VIP tables also available for dinner with additional purchase at $295 per guest (see opentable for details). We look forward to celebrating with you! LOBBY & POOL EVENTS ARE 18 YEARS OF AGE+ REQUIRED, ID REQUIRED FOR ENTRY. ENTRY TO HOTEL NEGATIVE COVID TEST REQUIRED WITHIN 72 HOURS OR VACCINE CARD PROOF. Purchase is non-refundable, concert and dinner is rain or shine.
NYE VIP TABLE inside CHICO CABARET!$1,500.00 per personPrepaid
Nov 26, 2021 - Jan 1, 2022Celebrate NYE at CHICO CABARET! $1500 deposit per table, with minimum spend per table of $2500, seats up to 6 guests, 18+ years or older only permitted. Reservation includes bottle of theater bites menu, and 6 endless bar wristbands allowing entrance to Lobby and Pool concerts. We look forward to celebrating NYE 2022 with you this year! LOBBY & POOL EVENTS ARE 18 YEARS OF AGE+ REQUIRED, ID REQUIRED FOR ENTRY. ENTRY TO HOTEL NEGATIVE COVID TEST REQUIRED WITHIN 72 HOURS OR VACCINE CARD PROOF. Purchase is non-refundable, concert and dinner is rain or shine.
Afternoon Tea$45.00 per person
Nov 28, 2021 - Jan 3, 2022Our iconic Seasonal Afternoon Tea featuring our LOT 35 teas! Take part in our exclusive luxury Fairmont Tea experience at our LOBBY, held throughout the Holidays. This year we welcome Teddy Bear donations which will be provided to our local hospital for the kids this Holiday season. Additional we will feature our Trees of Hope which will help raise funds for the local Puerto Rico - Make a Wish Foundation. Tea menus start at $45 per person and offer optional Champagne packages at $65 and $85 per person. We look forward to welcoming you this holiday season! ENTRY TO HOTEL NEGATIVE COVID TEST REQUIRED WITHIN 72 HOURS OR VACCINE CARD PROOF.
VIP TABLE!$1,500.00 per personPrepaid
Nov 26 - Dec 17, 2021VIP table! $1500 per table, seats up to 6 guests, 18+ years or older only permitted. Table Reservation includes nine entry wrist bands to experience Chefs food stations and endless bars from 7pm to 11pm. Celebrity performances, and DJ's. THE LOBBY at Fairmont El San Juan is #1 Viewing Party in Puerto Rico! LOBBY & POOL EVENTS ARE 18 YEARS OF AGE+ REQUIRED, ID REQUIRED FOR ENTRY. ENTRY TO HOTEL NEGATIVE COVID TEST REQUIRED WITHIN 72 HOURS OR VACCINE CARD PROOF. Purchase is non-refundable, concert and dinner is rain or shine.
VIP CHAMPAGNE TABLE! Palmieri Tribute Party!$145.00 per personPrepaid
Nov 26 - Dec 18, 2021THE LOBBY VIP TABLE! Table seats up to 4 guests, and includes a bottle of Veuve Clicquot Champagne. Enjoy a tribute of various musicians performing in tribute to American Grammy Award-winning pianist Eddie Palmieri. Bandleader, musician, and composer of Puerto Rican ancestry; and founder of the bands La Perfecta, La Perfecta II, and Harlem River Drive.
NYE Dinner at THE LOBBY!$295.00 per personPrepaid
Nov 9, 2021 - Jan 1, 2022Celebrate NYE at THE LOBBY! $295 per adult. Reservation includes half bottle of Veuve Clicquot/ or one 750ml bottle per couple, Table Share Menu, and access to open bar in our Lobby and Pool NYE Events. LOBBY & POOL EVENTS ARE 18 YEARS OF AGE+ REQUIRED, ID REQUIRED FOR ENTRY. ENTRY TO HOTEL NEGATIVE COVID TEST REQUIRED WITHIN 72 HOURS OR VACCINE CARD PROOF. Purchase is non-refundable, concert and dinner is rain or shine.
Collect 500 bonus pointsSun 12:00 PM - 2:00 PM, 2:15 PM - 10:00 PM, Mon - Fri 12:00 PM - 1:00 PM, 1:15 PM - 3:45 PM, 4:00 PM - 10:00 PM, Sat 12:00 PM - 2:00 PM, 2:15 PM - 10:00 PM
Receive points for dining rewards, KAYAK hotel savings and more.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
The lobby is great very loud and energetic. Drinks are expensive $20 range but good for a night cap.
Birthday celebration. Was pleased by the setting and the hospitality.
No food being offered at the time reservation was made for. Apparently the sushi chef decided no more sushi was available since it was not that busy.
I was a guest a the hotel, The reservation was made and i was able to make it, when i arrived they had closed down. No where stating that they where closed on monday ans tuesday. Wasted my
Time and had to eat some 7-eleven chips 👎
Masquerade party in the Lobby at the Fairmont El San Juan hotel started out with a hitch when the hostess refused to seat us despite our reservation for a table at 7:15pm. Even though there were very few guests at the event at the time of arrival we were directed to the bar to order drinks and wait for our hostess to return and find us which she never did. I went to find her but was unsuccessful , until I found another hostess she had spoken to who refused to seat us once again, until I insisted. At that time she sat us at a table adjacent to bar despite many multitudes of empty tables! After our waiter, Jeovani Villafana arrived we informed him of unpleasurable experience to that point and he arranged to seat us at a more favorable table ultimately. From then on our experience became profoundly nicer. He took the initiative to improve our experience with his thoughtfulness, impeccable service and attentiveness. He is management level material without a doubt. I will now continue to frequent the lobby at Fairmont ESJ hotel when I am in town, thanks to him.
The dancers were amazing, the band was ok but not fantastic.
The singers were weak and brass section was mediocre.
Excelente ambiente, música espectacular, buena bebida. La variedad en la comida es bien limitada.
it was the miss universe viewing gala and we had so much fun, amazing food
No comments. No comments. No comments. No comments.
Excellent service, food and ambiance
The sushi was excellent and the service fantastic - highly recommend!
Waitress spilled entire glass of cranberry juice on my WHITE shorts and then took 10 minutes to come back with napkins. Food was okay, nothing to write home about. Drinks are too expensive and not worth it. Tread lightly.
Didn’t get to experience dinner. We were waiting for somebody to take our order for 30 min and nobody came so we left. The band was wonderful though!!!
They has live music with an awesome band! Food was Great!
This was a very good bar. Service is great and there is a show at 7:30 few night a week. Sushi was really good
When I get there was no tables available at all, only one waitress and there was no food no menu and not even an option to eat something.
Was a disaster!! Only can get one cocktail after 40 minutes of waiting and right away they gave the check so no option to order something else… we were expecting more from that place
The live music stole my heart! The violinist and entire band was amazing. Drinks and sushi were good. Will definitely return
Very slow and mediocre food - very pricey
Doorman would not let me in, even though I had a reservation
Service was slow but food was good ☺️
Mother’s Day Tea
There was no salsa dancing as advertised. Waited 20 minutes for just water. The canapés were loaded beyond belief with salt. Scones were so dry you could choke on them. Always had to track down the server. It’s as if the staff even knew they were doing tea service. Staff never even asked how we were doing. Very disappointed.
I was charged 35 dollars per person to book this. When I got there they had no idea what I was talking about and I had to pay in full for food and drink. I basically gave open table $70 FOR NOTHING
Great place!!!! Good sushi!!! The music was amazing!!!
Very good service from Marilyn, she is a keeper , good food , drinks are a little pricey
Great ambiance great music good Covid protocol but the service was not good because there were only two waitresses for the hole Chandelier area. We had to wait 30 minutes for our drinks. That aside
There was terrible service. First of all this is a sushi restaurant so the menu on open table is not correct. Second, it took them an hour to seat us at a table. Then still another hour to finally get our food. We constantly asked the waiters to help us and got nothing. They eventually gave us our food for free but we just felt so disrespected the whole time there.
Ambiente agradable, servicio espectacular. La comida un poco picante para mi gusto. Se cumplieron con las medidas de distanciamiento social.
This is not a restaurant. They only serve sushi, five options, and there are no tables. Bar and lounge seating only with a reservation. Only one bartender for entire area. Wait and service was so slow because of this.
We were on vacation in Puerto Rico and decided to go here for our last night. It wasn’t what we expected since we made reservations and there was no true bar, but it was so worth it. Great live music and the sushi was so good.
They are very understaffed. We waited 1.5 hours to get food. The first server we asked about being seated since we had reservations put her finger up and never came back to assist us. Would not recommend visiting until after the pandemic bc currently they are very understaffed and can not support guests. Very disappointing. Highly recommend avoiding.
They had no sushi rice left. So no sushi at a sushi restaurant Had a reservation and they never called to tell us.
We wanted to order two sushi rolls and the restaurant ran out of rice. We couldn't order anything else because they didn't have tuna either.
Checked in and was told a server will be taking care of me, after 20 minutes had to go and order my drink from the bar. Ask bartender twice for a server so I can order food, server walked by several times without asking if I wanted to order food. So never got to order food nor the bartender ever checked if I got to order food as I ask him I could pay for it at the bar and send it to the table.
Ordered a very expensive Negroni ($24.00) which was not made right as the bartender did not even have an orange peel to finish the cocktail properly. Not concerned about the price but if you are going to charge an obnoxious amount for a drink better be properly made. Can not believe there was not an orange in the building with over 4 restaurants on premises.
In a few words careless service compared to the other restaurants visited within the same hotel.
This place has great potential but was severely understaffed. Only 1 host/server and 1 chef. Took 1.5 hours for us to get our food and chef left plastic wrap in the imitation crab meat in our california roll. Of course, that roll was taken off our bill. The host/server tried her best. She needs help. The live music was an incredible touch to the place but I sincerely hope management considers getting rid of the live music to hire more servers instead if budgeting is an issue. Staffing needs to be prioritized over ambiance.
didn’t honor reservation. Made us wait an hour before taking our order, another to bring out our food. We ordered sushi but they ran out of rice (what sushi bar runs out of rice) so we barely had anything to eat after waiting that long.
Service was horrible. Waited 30 minutes to be acknowledged another 45 for food to find out they ran out of rice for the sushi. Reservations not needed
Service was bad. We waited like 30 minutes to order drinks. After ONE HOUR AND THIRTY MINUTES (1:30) of ordering our main course, two sushi rolls, we were told they were out of rice. You are telling me, you took our order, we waited one hour and a half, THEN you notice you were out of rice? Insane. Night ruined and went home hungry. Only redeeming thing was the cocktail.
Menu listed online doesn’t consistent with what the they actually serve. It’s only sushi
THE LOBBY - Fairmont El San Juan Hotel offers takeout which you can order by calling the restaurant at (787) 791-1000.
THE LOBBY - Fairmont El San Juan Hotel is rated 4.2 stars by 57 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.