The Living Room at TRUSS

Sort by

Filters

1. K

   Kklady

   Los Angeles

   7 reviews

   vip
   5.0

   7 reviews

   Dined 1 day ago

   overall5food5service5ambience5

   What a great new addition to the Napa Valley dining scene. The service was impeccable as was each dish. The wine list really reflected Four Seasons doing their best to showcase Calistoga makers. Would absolutely visit again.

   Report
2. OT

   OpenTable Diner

   San Francisco

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food1service1ambience3

   Ideal setting but everything was a huge disappointment. Food was gross couldn’t even finish our plates. Waitress was inattentive and unfriendly, gave a poor mood to the place. Other staff was generous but felt like they practically forgot about a table of 5. Would have expected better than soggy pizza with no flavour, pasta tasted and looked like a kids meal, and charcuterie board wasn’t fresh with stale meats and meagar portions. Cheese board was okay but portions were like Costco bites. We were celebrating a birthday and they gave us a tiny tart that was only good for a wish, because it was tasteless. I recommend this place seriously rethink their menu. We maybe should have sent back our meals but we’d already tried most of the menu.

   Report
3. OT

   OpenTable Diner

   San Francisco

   8 reviews

   2.0

   8 reviews

   Dined 6 days ago

   overall2food3service3ambience3

   First time experience. Food was good but not great. One thing that would help out is if servers would talk less about how great they are and how great 4 seasons is and what not even though its a personal opinion it may come across to people as cocky. Can’t make it all about yourself when in front of a guest. Let the service speak for itself. Prices were ok but the burger was not worth what it was priced at especially for no sides included nor a piece of lettuce.

   Report
4. OT

   OpenTable Diner

   Seattle

   2 reviews

   vip
   5.0

   2 reviews

   Dined on August 2, 2022

   overall5food5service5ambience5

   The service was exquisite!

   Report
5. SD

   SsDiner

   New York Area

   23 reviews

   vip
   5.0

   23 reviews

   Dined on August 1, 2022

   overall5food4service5ambience5

   The view alone is worth the visit. Food was good and service was superb.

   Report
6. GT

   GinaT

   San Francisco

   1 review

   vip
   5.0

   1 review

   Dined on July 31, 2022

   overall5food5service5ambience5

   Wonderful setting! Great service, great food. Thoroughly enjoyed my time

   Report
7. OT

   OpenTable Diner

   West Palm Beach

   19 reviews

   vip
   5.0

   19 reviews

   Dined on July 29, 2022

   overall5food5service5ambience5

   I had dinner at Truss the other evening and it was great! My server Karla was very friendly and made me feel welcome. The food was fantastic and the devil comes from Georgia cocktail was so tasty (with a super fun presentation)!! I spent some time chatting with the French maître’d and he was very knowledgeable and even helped me to pair some wines with my meal. Next time I am in Calistoga I will definitely be back!

   Report
8. R

   Robertf

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on July 29, 2022

   overall5food5service5ambience5

   Best dinning experience in Napa Valley. All of the staff so friendly and warm.

   Report
9. MG

   MauiGirl

   San Francisco

   67 reviews

   vip
   4.0

   67 reviews

   Dined on July 27, 2022

   overall4food4service4ambience4

   Don’t miss the mushroom pizza and onion dip, delicious! Skip the little gem salad which was like 10 leaves of lettuce for $20. Lovely service, however we had a strange experience. We asked for our bill and after waiting for a fairly long time the manager came out apologizing that they lost our credit card, and as consolation gave us a 20% discount on our bill. Thing is, they hadn’t even given us the bill yet in order for us to give them our credit card in the first place. Secondly, if you lose a customers credit card, 20% off a $120 bill is hardly going to cover the hassle I’m going to have to go through to cancel and replace my card, not to mention what if I didn’t have any other card with me? Even though my card was never missing, I’m thinking they should have offered more than the small discount on our bill.

   The Living Room at TRUSSResponded on July 31, 2022We appreciate you taking the time to write a review and are very sorry for the confusion in closing out your bill. Your feedback has been shared with our restaurant team in the effort to improve future guest experiences. While we are glad that you enjoyed the taste of the food, we will review this procedures. Thank you again for sharing your comments with us. Brooke Gardner, Director of Food and Beverage

   Report
10. OT

    OpenTable Diner

    New York Area

    44 reviews

    vip
    5.0

    44 reviews

    Dined on July 26, 2022

    overall5food5service5ambience5

    We had a wonderful dinner. The cocktail were delicious especially the peach one served in a box with smoke. The food was tasty and well executed even though the menu is too limited. Vincent from Palm Beach was very hospitable and made our evening even more special. His wine recommendations were great. The restaurant is overseeing the property and the winery and made the ambiance unique. We will go back soon!

    Report
11. JH

    JocelynH

    San Francisco

    2 reviews

    vip
    5.0

    2 reviews

    Dined on July 25, 2022

    overall5food5service5ambience5

    Absolutely outstanding. Nicholas was incredible as our server - knowledgable, generous, incredible customer service. And Derek (the Wine Director) is outstanding - the art of gracious hospitality, wonderful wine recommendations, thoughtful and spot on. We loved every minute of our evening. Food, wine, ambience, service ... PERFECTION.

    Report
12. W

    Wineguy

    London

    2 reviews

    1.0

    2 reviews

    Dined on July 24, 2022

    overall1food3service1ambience1

    Shocker. Will never come here again. Flies were constantly around us. Dirty cutlery and glasses were not even acknowledged, just replaced. Two dishes came after we had finished. One dish did not even make it to the table. Was charged for an item that never even made it to the table. This is NOT what you would expect from a 4 Seasons property. They are not ready for primetime. The purpose of my visit was to scout a place for a special corporate client event. Hard pass for me. We wish them the best, but we are not likely to return soon. Please pass comments along to the restaurant, I do hope they take action.

    Report
13. M

    Merrymary

    San Francisco

    32 reviews

    1.0

    32 reviews

    Dined on July 21, 2022

    overall1food1service2ambience2

    I would NOT recommend this cold, steel and glass restaurant. Service was overly courteous and stiff, but available. The menu was dull and the food was bland. Flies swarm the tables necessitating small fly fans at each table. No imagination, no outstanding recipes. We had the cheese board $34, the pasta $24, and a pizza with red and yellow peppers and meatballs $24 (had the most flavor among the dishes; but not to my liking). They need to work on a real and balanced menu with outstanding food.

    Report
14. n

    niceworkifyoucangetit

    San Francisco

    6 reviews

    vip
    3.0

    6 reviews

    Dined on July 17, 2022

    overall3food2service3ambience3

    Four of us had a delayed flight back home from Santa Rosa so we decided to go to brunch at the new Four Seasons property in Calistoga. We ate at The Living Room at Truss expecting a nice brunch menu but what were given was a very pedestrian menu with very few options. We would not have expected that pizza and cheeseburgers would highlight a menu at a Four Seasons restaurant. The service was acceptable, but not up to what one might expect at a Four Seasons level property. We collectively agreed that while we found a better option than killing 2 hours at a small local airport awaiting our delayed flight, what we didn't find was a restaurant that we would ever consider returning to.

    Report
15. F

    Fsu1jester

    Tampa

    105 reviews

    vip
    5.0

    105 reviews

    Dined on July 16, 2022

    overall5food5service5ambience5

    Great lunch with friends at Truss. Great burger and truffle fries. Corn chowder was amazing.

    Report
16. AB

    AnthonyB

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on July 12, 2022

    overall3food3service5ambience5

    Great place for lunch not dinner. The food was good but not great when considering it’s a four seasons property.

    Report
17. GN

    GregN

    San Francisco

    9 reviews

    vip
    5.0

    9 reviews

    Dined on July 10, 2022

    overall5food5service4ambience5

    Great experience

    Report
18. SA

    SteveA

    San Francisco

    19 reviews

    vip
    3.0

    19 reviews

    Dined on July 10, 2022

    overall3food4service1ambience4

    Service level was lacking of attention- wine pours and checking in Spent $1200.00 - would of appreciated more checking in

    Report
19. E

    Eileen

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5

    The Living Room at TRUSS went above and beyond to celebrate my birthday! I was so happy and will be back

    Report
20. DM

    DaveM

    San Diego

    67 reviews

    vip
    5.0

    67 reviews

    Dined on July 2, 2022

    overall5food5service4ambience5

    Our server had a little attitude, but overall everything went well. The cocktails are great and the food was excellent.

    Report
21. JS

    JenniferS

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on July 1, 2022

    overall5food5service5ambience5

    Food and service were amazing! Had the burrata , lobster/corn soup and the halibut. The view and food were amazing! Highly recommend.

    Report
22. m

    michaelk

    1 review

    5.0

    1 review

    Dined on June 26, 2022

    overall5food5service5ambience5

    Great food and service. The view was very nice. Recommend highly.

    Report
23. h

    hunter

    San Francisco

    51 reviews

    vip
    4.0

    51 reviews

    Dined on June 24, 2022

    overall4food4service5ambience5

    Beautiful setting but thankfully not stuffy. Shared asparagus and fries along with 2 light entrées. Delicious mock tails and our sever Michael was outstanding.

    Report
24. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on June 22, 2022

    overall3food4service5ambience4

    Limited menu, not like the pictures, power outage

    Report
25. LA

    LAFoodie

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on June 21, 2022

    overall5food5service4ambience5

    Excellent view. Great food.

    Report
26. H

    Happy1

    San Francisco

    14 reviews

    4.0

    14 reviews

    Dined on June 20, 2022

    overall4food4service5ambience5

    Excellent beverages. Excellent service!!

    Report
27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Fantastic!

    Report
28. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5

    Father s day very nice very special beautiful place

    Report
29. HA

    HallieA

    San Francisco

    34 reviews

    vip
    5.0

    34 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5

    Went for Father's Day BBQ. All the food was delicious and the service perfect. Everyone was friendly and very attentive. Can't wait to go back for dinner.

    Report
30. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 18, 2022

    overall5food5service5ambience5

    We had some of the most fabulous service we’ve had in a long time. It was a special Father’s Day Big Green Egg Bbq event. Food was excellent.

    Report
31. OT

    OpenTable Diner

    Chicago

    1 review

    4.0

    1 review

    Dined on June 17, 2022

    overall4food4service4ambience5

    Stopping in for snacks and to see the restaurant. Would have liked a bit more variety in the charcuterie board, but the onion dip and chips were inventive and amazing.

    Report
32. TR

    ToddR

    Baja California Sur

    3 reviews

    5.0

    3 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5

    Dinner was awesome and service exceeded expectations.

    Report
33. b

    buzymom3

    Chicago

    34 reviews

    vip
    2.0

    34 reviews

    Dined on June 17, 2022

    overall2food2service3ambience5

    Really regret my decision to book our dinner here. Service was very slow and not attentive at all. The food was not exceptional in any way. My daughter and I had the NY Strip steak and it was awful. A combination of bbq sauce and fish sauce butter was horrid. I ordered my steak medium plus, and it came cold in the middle. Sent it back and it was much better, but the meat was fatty and disappointing. My daughter felt the same about her steak. Husband had chicken and it was a chicken breast with potatoes and veggies, not bad, but nothing special. Only my youngest, who had the ribs, really liked their dinner. They looked good and she loved it. Corkage fee was $40 so be aware if you've been to the winery's and bring a bottle. It's on the high side for Napa. Asked for a cappuccino for dessert and we were done with dessert before the server came by to ask me if I still wanted it. On the plus side: The view is amazing. The chips with whipped onion were to die for. Server did bring an extra dessert to try to make things right. Our bill was over $600 and sadly we felt that we did not get that value at all.

    The Living Room at TRUSSResponded on July 21, 2022Hello buzymom3, Thank you for dining with us at TRUSS. We know we did not meet your expectations while you were dining with us. We are working on menu updates with our new Executive Chef and are hoping to expand out menu and provide higher quality foods to you and future guests. if there is any additional information you would like to share so that we may improve, we would like to hear from you. Thank you, Janine, Catering and Food & Beverage Coordinator

    Report
34. DS

    DianeS

    San Francisco

    7 reviews

    5.0

    7 reviews

    Dined on June 16, 2022

    overall5food5service5ambience5

    Amazing as always! I highly recommend Truss for your go to wine country lunch! The views are spectacular and so is the food and service. Don't miss the onion dip...it's out of this world!

    Report
35. PG

    PatekGirl

    Houston

    31 reviews

    vip
    5.0

    31 reviews

    Dined on June 11, 2022

    overall5food5service5ambience5

    Great casual dining experience. Wonderful wine list!

    Report
36. OT

    OpenTable Diner

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined on May 30, 2022

    overall5food5service5ambience5

    We had a great meal with friends. The wait staff was attentive and the views were amazing. We ate outside on the deck.

    Report
37. OT

    OpenTable Diner

    San Francisco

    10 reviews

    vip
    5.0

    10 reviews

    Dined on May 28, 2022

    overall5food5service5ambience5

    Wonderful anniversary meal great service.

    Report
38. g

    gilltino

    New England

    5 reviews

    5.0

    5 reviews

    Dined on May 22, 2022

    overall5food5service5ambience5

    The waiter and bartender enthusiastically accommodated a request to make a pickletini. It turns out Truss makes their own pickles - pickle brine was easy to access. It was delicious and the onion dip app is incredible. Beautiful views. Truss is a fantastic experience.

    Report
39. MP

    MichaelP

    San Francisco

    9 reviews

    vip
    5.0

    9 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    Our waiter was excellent and the food was delicious. The setting in the view is spectacular.

    Report
40. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    My husband ate dinner here for our wedding Anniversary. It is so peaceful and the staff are nice. Few choices on their menu but its ok for they just opened 6mos ago.

    Report