The Keys

Reseñas de The Keys de comensales del restaurante. Basadas en valoraciones recientes.

1. KV

   KateV

   County Durham3 reseñas

   5.0

   Comieron en 4 de julio de 2016

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Afternoon tea is just fabulous! The children's afternoon tea is great and a real treat!
   

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2. EM

   EmmaM

   Yorkshire1 reseña

   2.0

   Comieron en 2 de julio de 2016

   1. Global 2
   2. Comida 1
   3. Servicio 2
   4. Ambiente 3

   Disappointing this time. The food was quite poor. Usually book for afternoon tea which is always lovely. Decided to try the lunch menu which I doubt we will do again. The table ordered 4 Parmesans. One arrived late and the others varied greatly. Mine had clearly been under the grill and the cheese was almost burnt. The bechamel sauce was no existent. The service was also poor and we waited some time for drinks order, despite the fact we could see the drinks waiting on the end of the bar. Cocktails were ordered which tasted nice however the some of the glasses were only half full. All in all we may dine elsewhere in the future. The keys will lose out on our large booking!
   

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3. BW

   BillW

   Yorkshire1 reseña

   3.0

   Comieron en 30 de junio de 2016

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   Not a fair time to judge as kitchens were being re-furbished. However, service was fine and food adequate albeit with a restricted menu. Good evening overall.
   

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4. LJ

   LesleyJ

   Yorkshire1 reseña

   5.0

   Comieron en 17 de junio de 2016

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Went for afternoon tea, there was some confusion over the booking but this was quickly resolved. Meal was delicious and even packed up uneaten desserts to take away. Staff were extremely friendly and very helpful. Overall lovely experience .
   

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5. OT

   Comensal de OpenTable

   Yorkshire1 reseña

   4.0

   Comieron en 22 de marzo de 2016

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   As a regular sewing group we like to try different restaurants for Christmas and a mid year lunch outing. One member had recently tried The Keys and recommended it so we booked up. Booking online was quick and easy, a pleasant girl took our food order over the phone, and there was an e.mail to confirm our booking the day before. On arrival the staff were friendly, the food was hot and delicious, and we would recommend The Keys to anyone.
   

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6. OT

   Comensal de OpenTable

   Yorkshire1 reseña

   5.0

   Comieron en 6 de marzo de 2016

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Often go for breakfast on a Sunday morning, it's always been great. Friendly professional service and good food.
   

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7. OT

   Comensal de OpenTable

   Yorkshire1 reseña

   5.0

   Comieron en 2 de marzo de 2016

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Brought my mother here for her birthday. We had a lovely afternoon with good quality food and endless cups of tea and coffee. Very helpful staff all friendly. We got to take cakes home in a box too.
   

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8. OT

   Comensal de OpenTable

   Yorkshire1 reseña

   5.0

   Comieron en 14 de febrero de 2016

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food and Quality service
   

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9. OT

   Comensal de OpenTable

   Yorkshire8 reseñas

   5.0

   Comieron en 20 de septiembre de 2015

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Lovely food and great service. Consistently good meals.
   

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10. D

    Damian

    Newcastle2 reseñas

    1.0

    Comieron en 13 de septiembre de 2015

    1. Global 1
    2. Comida 2
    3. Servicio 1
    4. Ambiente 1

    No one to greet us upon arrival; Had to queue at a busy bar in order to get seated at our table. There was no order as to who was served; Once we were seated, we were told that all but one of the menu items had sold out; Once we placed our order, we we later told that our options for the starter had sold out; The waitress wasn't interested in keeping our drinks refreshed; The milk served to my wife was off, and curdled when poured into the hot tea; My wife was served a ceasar salad which didn't contain any croutons or anchovies. This had to be thrown away and remade; My roast pork was served with cold Yorkshire puddings; I had to remind the waitress to bring the vegetables that should have accompanied my lunch; No apology or acknowledgement of the poor service when we left;
    

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