The Keg Steakhouse + Bar - Park Royal

4.4
949 Reviews
CAN$31 to CAN$50
Steak
The Keg Steakhouse & Bar serves the finest cuts of succulent steak, aged for tenderness and grilled to perfection. Prime rib is a Keg specialty, slow roasted, hand carved and perfectly seasoned with special Keg spices. The restaurant also serves delicious seafood, memorable appetizers, crisp salads and decadent desserts. A casual ambiance and friendly, very knowledgeable staff are proud and reliable trademarks of The Keg Steakhouse & Bar. You'll find a truly comfortable and satisfying dining atmosphere accompanied by a fun and up-scale bar setting where guests can enjoy an excellent wine list, signature Keg martinis, and fresh squeezed juice cocktails.

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What 949 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.5
service
4.3
ambience
4.2
value
Noise · Moderate
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MP
MojP
Vancouver
3 reviews
Dined 17 hours ago
Overall4food4service5ambience4

First time at this location, husband’s birthday, we had about one hour before having to pick up our son so the waiter was amazing at getting our drinks and appetizer and food to us in time for us to actually have a wonderful meal and romantic dinner by the fire place!
At first I was a bit disappointed in the ambiance as I am used to Yaletown experiences but when I requested a better seating I was allowed to walk around and find a desirable seat by the fire place and the evening turned out wonderful!

MA
MAMM51
Vancouver
7 reviews
Dined 2 days ago
Overall4food4service5ambience3

For a Tuesday night the place was very busy. We appreciated knowing that everyone in the restaurant was vaccinated. We enjoyed our meals and our server Spencer was really helpful and accommodating. He was terrific!

J
Jmar
Vancouver
4 reviews
Dined 3 days ago
Overall4food4service5ambience4

Great service by Annabelle on the patio!

CS
ChrisS
1 review
Dined 3 days ago
Overall3food4service1ambience5

We were there for my GF Birthday dinner. My steak was over cooked and the waiter absent throughout the meal.

Had to order drinks from another waiter. He never did anything about my overdone steak as he only asked how my GF’s dinner was and then ran away again.

The worst part was he did not even offer to buy her a dessert for her birthday.

We come to your restaurant about 1-2 times per months for decades now. I worked as a cook at different Kegs for 10 years and this was one of the worst service we had from a waiter.

The caliber of your wait staff has definitely declined will since Swiss Chalet purchased the Keg.

We will be back because we love the food, the service is getting really poor for the prices at the Keg.

KW
KalvinW
Vancouver
1 review
Dined 4 days ago
Overall5food5service5ambience5

Very nice staff, always making sure the food and drinks were good for us and food tasted amazing

SR
SamanthaR
1 review
Dined 5 days ago
Overall5food5service5ambience5

The service here was exceptional. Our server’s timing was fantastic, the ambiance is absolutely lovely and the food as always was delicious. Would highly recommend!

MH
vipMikeH
Vancouver
6 reviews
Dined 5 days ago
Overall3food4service3ambience2

Arrived on time but had to wait 20 minutes to be seated - receptionist forgot to “log us in”! Then given a lousy table by kitchen door entrance so noisy throughout dinner - every 30 seconds waiter shouting out “corner”
Disappointed as I’m a regular Keg visitor

JB
JuanitaB
1 review
Dined 5 days ago
Overall5food5service5ambience5

I’ll be back again . The service is excellent. I enjoy it.

BL
BobL
Vancouver
1 review
Dined 5 days ago
Overall4food4service4ambience4

The food was as always - very good - and lots of it!

KG
KyleG
1 review
Dined 6 days ago
Overall1food1service4ambience2

3rd time in a row, I've asked for medium well and there was blood all over, did not enjoy!

OT
OpenTable Diner
Vancouver
3 reviews
Dined 7 days ago
Overall5food5service5ambience5

Our server was Wesley and he was very attentive, professional and accommodating! Our food was delicious and all 3 steaks were cooked to perfection! Well done Keg!

G
Geoff
Vancouver
1 review
Dined 7 days ago
Overall4food4service5ambience4

Very good steak and seafood dishes. Our server, Monica, was very attentive and cheerful.

BD
BrentD
Vancouver
1 review
Dined on September 15, 2021
Overall4food4service5ambience4

Great food . Good choices friendly staff. Efficient

SJ
SimonJ
1 review
Dined on September 15, 2021
Overall5food5service5ambience5

My son had a great time for his 11th birthday. The staff was curtious and handled his special day very well.

MS
MonicaS
1 review
Dined on September 14, 2021
Overall5food5service5ambience4

Very organized with super friendly and helpful staff. Nice touch with a personalized card on the table to wish us a happy anniversary with a complimentary dessert. The steak and lobster were mouth watering. Great experience.

MC
MichaelC
Vancouver
5 reviews
Dined on September 13, 2021
Overall5food4service4ambience4

We had a great time, and enjoyed the amazing prime rib and ice cream cake. Love the service too!

L
Lizzie
1 review
Dined on September 13, 2021
Overall5food5service5ambience5

We 3 had good seating, well spaced, comfy & quiet.
Happy hour was really good, followed by perfectly cooked dinners,
A special occasion (dessert) was remembered from the booking
and much appreciated.
It was a lovely evening, unhurried, well looked after.
We will definately come again.

OT
OpenTable Diner
Vancouver
1 review
Dined on September 12, 2021
Overall3food4service2ambience4

Reserved table was not ready.
Three asks for tap water to drink
Longer than average wait for food
Long gap between starter and entre
Long gap between when first meals were tabled and last meals were tables
When the final plate was delivered it was returned to kitchen, replateted and then served again. (I’d have enjoyed and paid for the lobster tail that was mistakenly sent out. It looked quite good but was disappointed that it wasn’t even an option and the plate was removed before I knew what was happening.)
Fortunately the quality was good and management covered the incorrect order with a credit on billing.
Any single one if the above would not be of concern but in combination it makes for a poor experience.

MB
MichaelB
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

Great dinner as always. Service outstanding and always nice to have a complimentary dessert for our anniversary dinner

FA
FaridaA
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

Made my day! Thank you for the birthday card and cake!

JB
JenniferB
1 review
Dined on September 6, 2021
Overall5food5service5ambience5

Dale was an exceptional server. Positive and helpful attitude!

EW
ErinW
1 review
Dined on September 6, 2021
Overall5food5service5ambience4

Our server was amazing and the food was great and quick. Our son got complimentary snacks while we waited for our food. Great service

CM
CarlosM
1 review
Dined on September 6, 2021
Overall5food4service5ambience5

Thanks for owning the little mishap with a meal. Very impressed on how it was dealt with by server and Manager, quickly and efficiently.

Appreciate the kind gesture in comping deserts also.

Please consider music change to something that doesn't contain a bass beat. It takes away from conversation and frankly intruded on meal conversations.

We will be back as always and hope you.and your staff continued success!

Kind Regards, Carlos

AE
ArminE
1 review
Dined on September 5, 2021
Overall3food3service2ambience2

The staff were tiered and the Stake was ordinary
The appetizer was great!

n
nancy
1 review
Dined on September 5, 2021
Overall5food4service5ambience4

It was a very nice meal. The service was very good.

f
foodforthought
Vancouver
4 reviews
Dined on September 4, 2021
Overall5food4service5ambience5

Exceptionally good waitress tonight which makes dining so much more enjoyable. The quality of the food tonight was also great. We really enjoyed our dinner.

R
christineR
1 review
Dined on September 4, 2021
Overall3food4service5ambience2

Hostess at front door at 8pm incompetent Ignored the fact maskless youth ( 20 something running around 4 of them) SEemed unimpressed with her job and guests. Ignored request from woman to provide a chair for elderly mother. I stepped in and ask youth to give her chair to elderly woman. I felt I working there. Actually probably wont go back after my experience at front door Abysmal not KEG brand A customer for 40 yrs. Please explain why upstairs lobby has stacked chair I know it covid precautions but really looked like the Keg was in process of moving. Waiter fantastic food mediocrity

DB
DonnaB
Vancouver
1 review
Dined on September 4, 2021
Overall3food2service5ambience2

We got a really bad table. The caesar salad was not the usual quality. The ribs are usually a 5 star but only rate 3 stars this time. No halibat, which is what I like to order, it was replaced with cod which is a cheaper fish that I do not eat. Over all the quality seems to have gone down. I would usually recommend the Keg but not from this experience, we have been going to the Keg for 45 yrs & will go back & try it one more time & hope it will go back to the 5 star rating we have always enjoyed.

CL
CoraL
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

From the moment we arrived until we departed our experience was absolutely top-notch.

S
Sepideh
1 review
Dined on September 4, 2021
Overall5food5service5ambience4

The service was great. Christine, was always there to serve my every need. She was fast and efficient even though it was super busy. Definitely would go again and recommend.

OT
vipOpenTable Diner
Vancouver
3 reviews
Dined on September 3, 2021
Overall2food3service3ambience2

The server started our strong and positive but was obviously busy and didn’t come by often even tho she spent a lot of time with the table across from us. After one hour our water glasses didn’t get refilled. My husband’s steak was undercooked and they took it back and remade it but we finished our meals before his came back out. They comp’ed it which was good but ruined the meal. On top of that the chef came out to check on us but the waitress never came back to ensure everything else was OK. For a steakhouse you expect perfect steaks. Too bad.

LB
LeslieB
1 review
Dined on September 3, 2021
Overall3food4service2ambience3

We’ve been to this Keg a few times and thoroughly enjoyed it. The last time was December 2019, so we were looking forward to this visit. We were seated and had to waive someone down to take our drink order. It took about 30 minutes before we had a drink on the table. We had to waive down someone to take our food order (it wasn’t the server who introduced himself to us) and we got food and drinks delivered by runners. We hadn’t even cut into the food to take a bite when our “server” magically appeared and asked how everything was…um, we hope for the best…food was good, as The Keg usually is. Ordered an after dinner drink and it too came from floor manager. Maybe our servers first night? Not sure, but I’d give him a fail in Keg service. He didn’t seem to stick around to ask any questions or answer anything we asked. He was with us and then gone before we could do anything. Disappointing service from the Keg.

OT
OpenTable Diner
Vancouver
1 review
Dined on September 3, 2021
Overall5food5service5ambience5

Great service. Good food

p
vippenny
Vancouver
25 reviews
Dined on September 2, 2021
Overall5food5service5ambience5

Love the Keg as it is consistently great food and good service

OT
OpenTable Diner
1 review
Dined on September 1, 2021
Overall5food5service5ambience5

We had an incredible dinner. Great service. Everything was delicious! Can't wait to go back!

AP
AmieP
1 review
Dined on August 31, 2021
Overall5food5service5ambience5

We were celebrating our anniversary and our waitress made it extra special by surprising us with a glass of champagne.
As always the food was delicious and the ambience great.

JP
JohnP
Vancouver
1 review
Dined on August 28, 2021
Overall5food5service5ambience5

Great food and good value. We celebrated our anniversary and they gave us a complimentary champaign and desert on top of a great meal.

L
Lennie
Vancouver
5 reviews
Dined on August 28, 2021
Overall5food5service2ambience5

Never had a bad meal but yesterday’s service could have been better. Jeremy our waiter needs more training; don’t think he kept in touch with kitchen; Manager was wonderful in that he compensated for the 45-minute from ordering to dinner.

OT
OpenTable Diner
Vancouver
3 reviews
Dined on August 28, 2021
Overall3food3service3ambience2

Music was too loud, competing w/fountain below
Food was adequate, not special

JM
JanetM
1 review
Dined on August 28, 2021
Overall5food5service5ambience4

Surprised at the moderate amount of the bill. Food was excellent, service (waiter was Spencer) was just right.

FAQs

The Keg Steakhouse + Bar - Park Royal is rated 4.4 stars by 949 OpenTable diners.

The Keg Steakhouse + Bar - Park Royal does offer gift cards which you can purchase here https://www.kegsteakhouse.com/en/gift-cards.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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