The Keg Steakhouse + Bar - Hamilton Mountain
Asked for medium rare got a practically raw steak it would be hard to even pass it off as rare. Same issue for other individuals at my table. Servers did not know which tables were which was brought food twice to our table that was not ours. Did not ask if it was a special occasion and we server seems stretched over to many tables or she was inexperienced.
We went for our three year anniversary and had never been to The Keg before. Food was excellent, service was outstanding (Tara at the Upper James location!) and best of all it was fast. Never had to wait between our bread, salad, appetizer and meal. They spoiled us with Billy Miner pie to celebrate and we felt truly taken care of. Ambience was beautiful, only complaint was that it was a bit noisy with children however it was Family Day - can’t fault the restaurant at all for that! Otherwise, perfect meal and we were both very impressed with the value.
I have been to the Keg many times and have always had good service. Our service was just mediocre. Our salad arrived before the drinks. My steak was over cooked, they quickly prepared another one but was told my meal would be complimentary and desserts on the house. They did give us a discount on my meal (but was not free) and free dessert. Overall our experience was mediocre.
Great idea to make a reservation otherwise you're waiting 2 hours for a table. Food was good, as always.
Amazing rebuild. The food is what you always expect from the Keg. Service was bar none.
The keg on Hamilton mountain did not disappoint! My husband and I each awesome steaks and the staff were excellent , making sure everything was cooked to our liking. Highly recommend the keg!
It was pretty good, but the chicken roast i got was super dry and the skin was really hard. The server amanda was amazing, super kind and sweet. Always checked in on us never allowed our drinks to go empty. Overall, it was good.
Love the new Keg. Bery nice with excellent service. I ordered a carsar not spicy and there was still pepper in it and it was returned and had the best ceasar ever!
Had prime rib and was perfectly cooked and I Recommend adding the blue cheese crust to the steak . The whole meal was amazing . Decently priced . The rebuild looks great .
Really only issue I have here is the food was dry, over cooked seems like.
First visit to this location since the renovation. We went as a Valentines dinner but not on Valentines Day. We made reservations and when we got there were seated straight away. If you go I HIGHLY recommend making reservations. I must say we loved the way it looked. Modern, open concept and it's wonderful that the washrooms are now on the main floor. Our waitress (Cassandra I believe) was absolutely amazing, very attentive and absolutely sweet. The escargot was delicious, the cesar salad didn't disappoint, hubbys steak and lobster was amazing. The caramel cheesecake is delicious if you haven't tried it you should. One negative though as other people have commented on is the parking. With 2 establishments sharing a parking lot trying to find parking some nights is horrible. We will be back again.
Great as always! The Keg never disappoints. Roasted tomatoes with olive tapenade and balsamic, filet mignon with a blue cheese crust, potatoe mash, reisling...perfection.
service and food was excellent . new place I did not like at all . very cold atmosphere. the placement of tables feels like a hamburger joint .not cozy at all .
The portions were small for the price. Also we were there for a 4pm reservation and arrived about 10mins early.. I was surprised that the doors in the foyer were not open so that people could at least get out of the cold. Also the wine selection for white wasn't great only one pinot grigio.
Amazing staff. Sam was WONDERFUL. We had such a great time
The new Keg is really nice. Nothing has changed.
Great service and amazing food... thanks for a great valentine’s day!!
Amazing experience at this newly renovated spot! We will be back for sure.
The recently renovated Upper James location exceeded our expectations. Really beautiful decor and yummy food of course, but what stood out was the wonderful staff. Thanks so much for a very enjoyable Valentine’s Day dinner. Our waitress Amanda was very sweet, and Manager Jason went above and beyond, offering to comp us for apps and ended up comping our our dessert too, just because we had to wait a few minutes for our reserved booth to be ready. We were so impressed with their willingness to make our night special. They also brought our kids a really nice complimentary snack plate as well while we waited for our meals. All of our food was served delicious and hot. Thank you for a really nice evening!!
Food is pretty good but it’s on the pricey side. Ambiance is nice especially after the new renovations
Had a lovely evening at the Keg Upper James on Valentine’s Day. Our server was wonderful (unsure of her name, but she was a very tall blonde woman...we sat quite close to the entranceway..5:00pm). We really enjoyed the complimentary dessert for the special occasion. Our second time since the Reno opening date and we loved it once again. The Reno is beautiful. Can’t wait to go back! Thanks Keg UJ!
I went to enjoy Valentines day at what i use to think was a nice elegant resturant. Since this resturant was re built we were excited to see what it looked like. When we arrived and were seated we were immediatly disapointed. We were squeezed in. The layout and overall feeling was as if it was a buffet. Fit as many people as possible in.
We wont be coming back.
We come here for all the important occasions because the food (though it is expensive) and the ambience is always great.
I ordered my steak medium it came out well done. I waited 15 minutes for my steak meanwhile my husband finished his meal
They really care at the Keg...it is so nice to go to a place that truly wants the customer's experience to be 100% satisfactory.
Everything was excellent. Our server, Mary Rose, was fabulous. We will definitely be back!
Food was amazing!
Was great food and service. So loud we had to yell to hear one another. Thats enough to keep us away but we would still recommend the food to friends. We booked our wedding reception here but will be cancelling. Its too loud for us and the 30 person "room" is an open area next to the bar so it will be distracting to our guests.
WE enjoyed the new Keg. Service was very good , food excellent but we only had salmon and chicken, no drinks except pop and no salad or appetizer. The bill was $87 , sorry we won't be going back , too expensive. I can get the same meals with salad and appetizers at Turtle Jacks . Thank you
Been there 3 times since it opened and the first 2 times the steak was perfect but this last time it was just ok. Our waitress was great.
Good food, good service and very comfortable. Very nice job on the re-build of the restaurant.
The restaurant was nicely decorated and the food was delicious but wish the waitress had asked if we were there for a special occasion. We were there to celebrate two birthdays.
Server was very good and food was very good. Did not like our table as it was in front of the door and there was a lot of people traffic. I felt like I was in the way of the servers
Excellent Food. Nice atmosphere. Love the steak and Billy Minor Pie!! Would definitely recommend eating at The Keg!!
Great food for the first time in history I didnt have to send my steak back it was cooked to perfection
Great meal and service! I have food allergies so a manager was sure to come by the table to confirm exactly what I needed to avoid. They did a great job.
Wonderful experience and absolutely delicious!! Friendly staff!!
The newly rebuilt Keg on Hamilton Mountain was very nice. Service was excellent and the food was what you come to expect from the Keg...Excellent! The bar will open to a nicely covered patio. Can’t wait to have a beverage on that patio this summer.
We had a great time celebrating my husbands birthday. They did run out of a particular item, but they made it up to us.
Customer Service was great!!
My dinner and experience was dynamite! Great service and awesome food! Love the new look! Just fantastic! Thank you