The Keg Steakhouse + Bar - Brantford
Made an reservation on open table. Easy and efficient. But did not get what was requested. Asked for a booth, but did not get one even though we walked right past 2 empty ones.
I was there with my sister and parents celebrating my Father’s 88th Birthday. We had an abating time largely due to our two servers Hayden and Chanelle who treated us wonderfully and made the evening so much fun for my parents. First class all the way!
Dinner was lovely and it was nice to get a complimentary dessert for our anniversary but luckily I was able to stop my husband before he tried the dessert since it was ice cream and he is allergic to dairy.
The Keg is a very good restaurant but the prices are very steep,
Our dinner was OK, we usually attend the Keg in Hamilton and found the food quality and presentation was not as good. It looked like my husbands prime rib sat under a heat lamp for a while and it was dry, my steak was a little chewy and our lobsters were a little small and were messy looking. (not sitting on top of the shells).
Overall the food tasted good. We mentioned we were celebrating our daughter starting a new job and they brought a desert which was nice but they also charged us for it.
The service was great.
It was very noisy as a party of some sort was sitting beside us with a crying baby- not their fault.
Little pricey for my budget...but it was a special occasion. It was definitely worth the $...and having a Gift card helped.
The food was absolutely delicious...and the complimentary Billy Miner Pie for the birthday was great
The young man that served us was great! In fact all the staff were very pleasant and welcoming!!
A great dinner experience
Thank you 😊
We usually dine at the Keg to celebrate important events because it is considered among the best high class restaurants in the Brantford area. The noise level was very high however Sunday evening, which was surprising as it has not been classed as a Sports Bar where noise is typical.
Arrived 5 mins late was told the table wasn’t ready and ended up waited 45 minutes .. other than that food was excellent
Meat was tuff...the escargot tasted like mustard and the garlic shrimp was tiny. Definitely not the best meal actually one of the worst. The waitress was great a d the pie was too. Wish we had gone to red lobster.
First time dining in Brantford. We enjoyed our dinner. Service was impeccable.
Will return in the near future .... very nice dining experience.
Always pleased with this Keg location! We frequent here because of every positive experience we’ve had. Never lets us down!
Great food and fantastic service.
Incredible service! One person in our party has a hearing impairment and we requested a quieter space if possible! We were given a table set aside from the dining room where both our waitress and one of the management team came to ensure it was quite enough and even offered to turn down the music if required! We also have two nut/ seed allergies (one extremely severe) and the manager came to inform us that a new item is deep fried in the same space as fries and it includes sesame seeds and offered to bake the fries instead!
Our waitress was amazing throughout the entire experience, and service was very quick!
We hadn't been to the Keg for 3 or 4 years. The steaks were still what we remembered. Tender and tasty. Actually, everything was wonderful!
Our server was not very friendly and just seemed really rushed. My husbands salad was barely started and all appetizers arrived. Needless to say his app sat there for 15 min while he ate his salad.
Waitress could have been better. Did not ask if anyone wanted more drinks. Brought dessert for birthday person and never asked if anyone else at the table wanted coffee or dessert, she just left the table.
Have nothing further to add at this time, but will say again our experience was good! We will be back!
The meal was delicious and our server was friendly. We were just a little disappointed because they usually ask if you’re celebrating something special and that didn’t happen.
We had such an amazing dinner on March 22, 2019 @ 5pm. Everything was excellent as far as the meal goes 😊 What topped it off and made the evening complete was our server! Her name is Jayme and we will certainly request her section at our next visit 😊 She did everything to accommodate our needs and she had a beautiful and funny personality! We will definitely be back to the Keg! Thank you 🤗
The waitress was hard to hear. She also asked 3 times to get our order. We felt rushed.
We liked our waitress so much.She has been our waitress before.Her name is Jamie and needs to be recognized as outstanding. The food is always excellent at the keg. We will return to this restaurant again.
Waiter was wonderful unfortunately can't remember his name. I asked for the music to be turned down. Too loud and the type of music was hardly dinner music. I know you're trying to make The Keg a fun party atmosphere but most of your guests
just want to have fun with their families and friends and we all like to talk and laugh amongst ourselves. That alone makes noise. I love the Keg
it's my go to restaurant for great food and to celebrate. Thanks Cheryl 😄
This could be a great restaurant. Unfortunately I can only rate it as a good restaurant. The food is top notch. Steaks are cooked to perfection, the side dishes are great and the desserts are very good. The service is what you should expect in a high end (price-wise) restaurant of this class. The problem is the noise level is such that one cannot have any meaningful conversation with others at the same table. The density of tables is simply too high. In short, there are too many tables per unit area. Either the number of tables needs to be reduced or some kind of sound baffling needs to be installed around the tables to limit the cross-talk volume. Until something is done to mitigate this issue I simply cannot recommend this restaurant at its current (high) price point. A restaurant of this class can and should provide a better dining experience.
My wife and I love the Keg and often get gift cards from our daughters for the restaurant. The staff are always excellent and do their best to meet our request for a quiet location away from the kitchen. I guess because it's become more familiar and popular, the restaurant often seems quite loud and a bit too bright for a romantic dinner for two. It's still a great place to eat though, so we'll see about coming on a less busy evening or have our quiet dinners elsewhere. Otherwise, a great experience that I'd recommend to anyone.
It was a good dinner , nothing to rave about. Although I will say the tuna tartare , and calamari appetizers were our favourite , the rest of the dinner was ok. Won’t be going back for dinner, but maybe apps and drinks
Our server and food was wonderful, really it was great, but I had sent a special request regarding our table for four, because we were bringing our dear friend who had just recently had a stroke. This was his first night out since Feb. 4 and he was so excited. I stated that we needed a quiet and comfortable easy accessible table for him and the wheelchair. For some reason they put us all the way at the back of the restaurant where trying to get back there was almost impossible and the noise level was horribly loud from the music playing. I asked twice to have it lowered or turned off and someone kept turning it back on and up. So unfortunately our dear friend couldn't even keep up with the conversation or talk as his speech is now a retaught skill we are working on. I went to all that work to make his night as pleasant and normal as possible for him and again it was so bad that we all left with headaches and so upset. We also could not get him into the handicapped bathroom as it isn't large enough for a wheel chair and another person to assist him. I found that to be quite stressful for him and strange that we could let him use the washroom. That then meant that we had to race him elsewhere to use a washroom,before we could get him home. Hope you are able to fix a few of these things because it sure would make it a much more pleasant experience
Very pleased with this location. Service was excellent, food delicious. Will definitely go back
My wife and I had another great experience at the Keg. We were seated promptly and the service was
excellent. Waiter was very attentive and food was excellent. The free dessert was a nice surprise.
Excellent food, the waitress came fast at beginning to offer drinks. The restaurant was very busy but food didn't take long to come out.
We enjoyed our dinner very much. There was a problem with my husband steak not being cooked the way he requested, but the Kitchen Manager took care of the problem right away. We were generously compensated for the error.We found the restaurant very loud with people talking, but not much the restaurant can do about that. Service was prompt and friendly. Would definitely recommend and will go back.
Not as good as good as usual but still a fine establishment.
It was a busy Friday night and the only downfall was service took longer than usual. Overall, food was perfect and family from Europe really enjoyed The Keg
Food was great , excellent service !!!
Everything was lovely except our server forgot to offer us coffee with dessert and just brought us the bill. I wanted a Csppacino but at that point we just paid and left.
We were celebrating a birthday, the restaurant was very busy but everyone made our event a success. Service was attentive but not hovering, food was good. We had one food problem but it was quickly rectified without any fuss. The staff were engaging and friendly and the ambiance was light, clean and well looked after
Too tightly sat. Way to noisy
Server was great! Food was excellent and we really enjoyed our night!
I asked for a quiet area.. due to my father in law ,s 85th birthday and he is almost deaf. We were put in a very loud area. He couldn't hear anything. The food was delicious. Service was great.