The Keg Steakhouse + Bar - Banff Downtown

3.9
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224 Reviews
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CAN$31 to CAN$50
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Steakhouse
The Keg Steakhouse & Bar serves the finest cuts of succulent steak, aged for tenderness and grilled to perfection. Prime rib is a Keg specialty, slow roasted, hand carved and perfectly seasoned with special Keg spices. The restaurant also serves delicious seafood, memorable appetizers, crisp salads and decadent desserts. A casual ambiance and friendly, very knowledgeable staff are proud and reliable trademarks of The Keg Steakhouse & Bar. You'll find a truly comfortable and satisfying dining atmosphere accompanied by a fun and up-scale bar setting where guests can enjoy an excellent wine list, signature Keg martinis, and fresh squeezed juice cocktails.
What 224 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.9based on recent ratings
4.1
food
4.0
service
3.7
ambience
3.7
value
Noise · Quiet
88% of people would recommend it to a friend
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OT
Edmonton
3 reviews
Dined 3 days ago
Overall 1food 2service 1ambience 2

Service was absolutely horrible! Luckily we had a gift card!

OT
Austin
1 review
Dined on October 4, 2019
Overall 5food 4service 5ambience 5

The restaurant experience was exceptional. Our waiter was amazing.

m
Toronto
2 reviews
Dined on October 4, 2019
Overall 5food 5service 5ambience 4

Always enjoy the Keg and this location was no exception. The service was friendly, food was incredible, and the price is always fair.

JW
1 review
Dined on September 28, 2019
Overall 3food 3service 5ambience 3

Was a little disappointed. Service was awesome but forgot our appetizer and my steak was suppose to be medium rare and half was extremely rare. Also my husband's chicken was very over cooked where it was chewy.

D
Vancouver
3 reviews
Dined on September 20, 2019
Overall 2food 4service 1ambience 2

Food is good, but their service was suck!

C
Vancouver
1 review
Dined on September 18, 2019
Overall 5food 5service 5ambience 5

Our server, Jason, was friendly. Enjoyed our meal!

W
London
34 reviews
Dined on September 14, 2019
Overall 4food 4service 5ambience 4

Really excellent service. Good ambience for what we wanted. Steak and burger were very good and option to share remarkable mushroom starter.

JB
Vancouver
1 review
Dined on September 12, 2019
Overall 3food 3service 4ambience 2

This restaurant needs a serious Reno. Food was ok, but pricey. Waiter was good

OT
Calgary
1 review
Dined on August 31, 2019
Overall 1food 5service 1ambience 2

We had made reservations specifically stating mine and my partners engagement this very weekend. They reserved us a table that sat for 4 (when there were other more intimate/cozy tables in the restaurant) across from a large noisy table. We moved twice to only end up with a server who didn’t seem to know or be thrilled about this special occasion, even when this server found out, they did not change their attitude and went on being short with us and did not go above and beyond to make our experience more enjoyable. I let the manager know and all he could offer was to speak to the server when his shift was over and offer us drinks when all we wanted to do was leave because of how uncomfortable we felt. Will very most likely will not be back.

VR
Calgary
7 reviews
Dined on August 22, 2019
Overall 4food 4service 4ambience 4

The Restaurant is nice, old building but nice! The food was very good, service also good!

OT
Edmonton
1 review
Dined on August 16, 2019
Overall 3food 5service 2ambience 4

Great food and nice restaurant, service was pretty weak tho...

RC
San Diego
7 reviews
Dined on August 7, 2019
Overall 1food 1service 3ambience 3

The worst steaks I ever had. There were no consistency on their steaks. We ordered three prime ribs and it seemed they were boiled rather than char grilled or pan cooked, which made the steak with no juice at all. I never had this kind of texture of steaks. Also one other steak we ordered was way to overcooked and salty. (We ordered medium-well) Very disappointed which ruined my good vibes of my trip to Banff.

LP
Edmonton
4 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

All good! No complaints! Food superb! Waiter was nice!

B
Edmonton
7 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Fast and friendly service, the food was delicious. Nice family celebration dinner!

JL
Las Vegas
15 reviews
Dined on July 27, 2019
Overall 4food 4service 4ambience 3

This restaurant was recommended by a friend. It was a little underwhelming to say the least. The food was good and the service was good but the ambiance and decor were a little lacking. I was thinking it was more like a nicer steakhouse based on pricing but it wasn’t. Very noisy. Lots of kids. Not the nice quiet restaurant I was thinking. Overall a good restaurant.

I
Seattle
5 reviews
Dined on July 26, 2019
Overall 4food 4service 3ambience 3

Basically good food
The ambiance was somewhat noisy, an service rather slow, however, at the foundation are the good steaks

S
Montreal
4 reviews
Dined on July 15, 2019
Overall 4food 4service 4ambience 3

Rapport qualité/prix intéressant pour un steakhouse. Très bon rosbif.

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AG
New York Area
10 reviews
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

Our favorite dining experience in Banff! Menu was full of choices, we preferred our filet not wrapped in bacon and that was easily accommodated. Lobster tails were delicious with a candle heated butter dish for dipping. Lots of wine selections and great caramel cheesecake! Loved, loved, loved! A bit on the expensive side but you get what you pay for! Highly recommend!

BJ
1 review
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

Great food, great service! We also ate at the Keg Steakhouse in Winnipeg which is why it was so easy for us to make the decision to eat at the one in Banff.

m
Edmonton
4 reviews
Dined on July 6, 2019
Overall 2food 1service 5ambience 5

The waiter was awesome. The food however was less than impressive. It was cold. The Cajun shrimp tasted like shrimp in a poorly made spaghetti sauce. I was really disappointed in our meal.

OT
Vancouver
1 review
Dined on June 27, 2019
Overall 2food 2service 4ambience 3

Very expensive for the quality. My daughter and I each ordered a NY steak with vegetables. The steaks had a lot of connective tissue running through the centres and the veggies were almost raw.

KD
Calgary
11 reviews
Dined on June 12, 2019
Overall 3food 3service 4ambience 3

Things seemed like they were not quite ready for us. There were 6 people in our party and the meals came out 2 by 2 with substantial time between. Food was good. Just not one of the better Kegs. No one came by to see how the food was. We will go to the other Keg next time.

CR
1 review
Dined on May 25, 2019
Overall 2food 1service 1ambience 2

The Cesar was too spicy aks to fix it
Next one was the same and I was charge for the 2
Scallops was to cook there where so hard
Same for lobster
I was sick all night

OT
Calgary
1 review
Dined on May 18, 2019
Overall 2food 4service 3ambience 1

Consistent steak. You know what you get. I have never seen a restaurant more in need of a reno and redecorate. It is hideous. Only in Banff can you get away with that.

BS
Calgary
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Everything was done to perfection. We always go here for our anniversary. Open table allows us to book and not be disappointed. Our last visit was outstanding as usual!!!

AB
Calgary
10 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Banff Keg (location in town site, not hotel location) was amazing. It was our anniversary and the staff made it very memorable and special. Thanks so much for the great evening...

f
Calgary
2 reviews
Dined on April 22, 2019
Overall 3food 3service 4ambience 3

Food and service was consistent to other kegs, however the rest of the restaurant experience was mediocre. There were slits in the booth seats, which were covered up with packing tape, the restaurant decor was incredibly outdated, and the personal music playlist was distracting - gospel music and "gangsta's paradise"

OT
Edmonton
4 reviews
Dined on April 20, 2019
Overall 2food 1service 2ambience 1

Our waiter looked board and not happy to be serving us and never offered refills on drinks. Our steaks were raw in the middle and black on the outside. We had to send 4/5 of our meals back to be cooked to at least a medium rare. All we were given was a “yeah, sorry about that”. Not even a dessert or discount for so many steaks being so raw. No manager came over to apologize for the meals. Over all this is our second time dinning at The Keg Downtown Banff and we won’t be back. Our first time was similar to this and we thought since we love our home Keg that we’d give this one another go. Big Mistake.

OT
Northampton
1 review
Dined on April 19, 2019
Overall 5food 5service 5ambience 4

Steaks cooked to perfection as usual!

JZ
Calgary
44 reviews
Dined on April 17, 2019
Overall 2food 2service 2ambience 2

The food was not up to the Keg standard that I am used to and the service was worse.

JS
Edmonton
1 review
Dined on March 30, 2019
Overall 2food 4service 1ambience 1

The Keg is always consistent in service and quality but our visit in Banff was lacking, at best. The servers knowledge of the menu and drinks was very limited and just overall service was slow. The food was ok and came quickly but drinks took forever and our server didn’t seem to have any interest in being there.

MB
Montreal
3 reviews
Dined on March 28, 2019
Overall 1food 1service 3ambience 2

Prime ribs was not as experted
The 14 oz was hard and not tender at all
Too expansive for what you get

WM
1 review
Dined on March 28, 2019
Overall 4food 4service 4ambience 5

Not lactose-free friendly but I managed with the baked chicken meal.

C
Edmonton
5 reviews
Dined on March 25, 2019
Overall 5food 5service 5ambience 5

Excellent service!

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V
Portland
3 reviews
Dined on March 24, 2019
Overall 1food 1service 1ambience 2

Too many reasons poor. Only reason 1 star because manager took 40% off as apology. Don't go there.

OT
Calgary
4 reviews
Dined on March 22, 2019
Overall 4food 4service 5ambience 4

Get together with family

I usually get either the prime rib or steak but I thought I would give the ribs a try.

The ribs were ok but could quite easily be better

SW
London
3 reviews
Dined on March 19, 2019
Overall 5food 5service 5ambience 5

Tasty - fabulous wine selection

TM
San Francisco
2 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

An overall it was a very pleasant experience . We will return in the future.

S
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

We come here every year for our anniversary!! Wouldn’t change it!!

QB
Calgary
4 reviews
Dined on March 9, 2019
Overall 3food 2service 4ambience 2

We visit The Keg restaurants often; the food at this one was mediocre. I got the blue crusted filet mignon; the crust was definitely more crust than filet. I could not taste the blue cheese at all. The filet was was pretty flavourless as well. I got the caesar salad with it and that was the best part of the meal. My husband also got the filet mignon (no blue cheese crust) but also said the meat was rather flavourless. He enjoyed the fully loaded baked potato. He got a caesar salad to start his meal and the lettuce was bad. Our server was nice. The music wasn't too loud; it was just right. The restaurant could use a serious dusting; that was disgusting! It looked like that had never happened. The pendant lamp above our table looked like the layers of dust were going to fall in our food. It could use a serious cleaning!

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