The Keep Kitchen & Liquor Bar

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1. S

   Shanahan

   Columbus

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   Amazing ambiance! Food was incredible! We had a new server, Anna. You could tell she was learning but she got our order correct, found out answers to our questions, and was very attentive. I will highly recommend The Keep.

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2. DR

   DevinR

   Columbus

   2 reviews

   vip
   3.0

   2 reviews

   Dined on August 6, 2022

   overall3food2service3ambience3

   Service was slow and not well paced. Ordered a steak and it was very over cooked. Sea scallops were very salty and over seasoned.

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3. OT

   OpenTable Diner

   New York Area

   12 reviews

   2.0

   12 reviews

   Dined on July 30, 2022

   overall2food2service2ambience2

   We were in town for a quick trip and had a wonderful stay at Hotel LeVeque but was extremely disappointed by the restaurant. This hotel was above average while this restaurant is sub par. Our food was bland, the ambiance was poor, decor was incomplete and the service was fine, not exceptional.

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4. K

   Kyle

   Cincinnati

   1 review

   4.0

   1 review

   Dined on July 30, 2022

   overall4food4service5ambience5

   Wonderful server named Sanji made our breakfast and started our day off great. Sincerely, an overwhelmed father with two toddlers. :-)

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5. OT

   OpenTable Diner

   San Francisco

   10 reviews

   5.0

   10 reviews

   Dined on July 29, 2022

   overall5food4service4ambience5

   We love this place. It was restaurant week and we wanted to try it. Salad was a little wilted this time. Everything else was great.

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6. FD

   FredD

   Columbus

   23 reviews

   vip
   5.0

   23 reviews

   Dined on July 29, 2022

   overall5food5service5ambience5

   Very enjoyable evening. Our server was spot on and great. Thanks for a great time.

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7. AF

   AkisaF

   Columbus

   10 reviews

   vip
   3.0

   10 reviews

   Dined on July 25, 2022

   overall3food3service3ambience3

   It has an open kitchen and the chef was cursing to other employees and we can hear him. Very uncomfortable. Food is okay.

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8. K

   Kashly

   Columbus

   1 review

   3.0

   1 review

   Dined on July 22, 2022

   overall3food3service4ambience3

   The food was good but not somewhere I would be remembering to go back to. We had the market fish of the day and it didn't have any flavor other than the char from the grill marks. The scallops were good and the charcuterie board was well done. But again, nothing that makes me jump at the chance to come back.

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9. DB

   DianaB

   Columbus

   8 reviews

   vip
   4.0

   8 reviews

   Dined on July 21, 2022

   overall4food4service4ambience4

   Very nice looking restaurant. The service was a bit slow, but considering worker shortages, it wasn't a huge deal. Appetizers were good, and the meal entrée, was good but I was expecting something a little less bland. My guests had no complaints about the food. We kept asking for bread, since the service was slow, but we didn't get it until we received our entrees. Service and the food should be stellar at a high-end restaurant as The Keep, and it wasn't. To spend over $100 for a meal, it should be a pleasant and memorable experience...it wasn't. Keep trying. I may return.

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10. I

    Irish

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on July 21, 2022

    overall5food5service5ambience4

    Excellent food and the service was top notch too. Ask for Trish. She’ll take great care of you.

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11. OT

    OpenTable Diner

    San Francisco

    10 reviews

    5.0

    10 reviews

    Dined on July 9, 2022

    overall5food5service5ambience5

    Food was excellent. Smelled of fish. Meals are a little pricey.

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12. MM

    MargieM

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service3ambience1

    The food was incredible and we will be back soon. The service and the table we were sat at not so great. We had a reservation and were sat at the worst table in the restaurant. I would not be sat at that table again as a huge food cart kept wheeling by and we had to scoot in our chairs and it was right by the service station. Our waiter was very odd. My husband didn’t want collard greens the waiter offered cooked spinach instead. We had leftovers to take home and he took them and didn’t even offer a take home container. He had no awareness of personal boundaries and consistently came too close. He was just an odd duck. Different table and different wait staff and we will be back for that life changing corn bread!

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13. SB

    SundayBrunch

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on July 7, 2022

    overall5food5service5ambience5

    We stayed at the Hotel LeVeque and had a restaurant credit. We got there early and we're the first ones there. The waitress was patient and explained the drinks. We were happy with the drinks although I forget now what we ordered (picture included). My husband had the pork chops and thought it was one of the best meals he's had. I tried his cornbread and it was sweet and caramelized from frying. My short ribs with the Mac and Cheese was good not great. The best part for me was the horseradish sauce on top. If I got a bite with the short rib, spinach and sauce it was good. However, it was really all the same texture. My husband told the waitress how much he liked his pork chops and the chef then came out to talk to us. He was interested in our opinions. We felt valued and highly enjoyed the experience. If we were passing through Columbus again we would definitely stop.

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14. OT

    OpenTable Diner

    Columbus

    5 reviews

    vip
    4.0

    5 reviews

    Dined on June 25, 2022

    overall4food5service5ambience4

    Unfortunately, we were running late and notified the maitre d’ ahead. He advised they would be able to seat us no problem. Well…they did. Seat is right away…but clearly at the ‘bad kids’ table…a small NY diner style 2 top directly against the wall. They clearly had no significant number of reservations for the evening and there were multiple booths available. So the experience with seating was the only issue. Our server, Greg was super nice…the chef, sous chef and runner all stopped by individually throughout the evening to chat. The food was awesome…would definitely go back for the food!…

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15. CH

    CHRISTOPHERH

    Dallas

    11 reviews

    5.0

    11 reviews

    Dined on June 17, 2022

    overall5food5service5ambience5

    A quiet and intimate atmosphere. The rainbow trout and the beet salad was excellent. Greg was a fabulous server. Thank you to the entire staff for making this a memorable experience.

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16. f

    fm110

    Washington DC

    32 reviews

    5.0

    32 reviews

    Dined on June 12, 2022

    overall5food5service4ambience5

    Very good food with plenty of options and friendly service. An added server would have helped the staff, otherwise it was great!

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17. JM

    JennyM

    Columbus

    6 reviews

    3.0

    6 reviews

    Dined on June 7, 2022

    overall3food3service4ambience4

    First time! The online menu isn’t accurate which was disappointing- we had the charcuterie board - a salad - soup and each had three glasses of wine and our bill was $136 which seems very excessive. Probably will not return because of that.

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18. G

    Gary

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience4

    Went to the Keep yesterday 6/4/22 and it was fabulous. we got Sprouts and a Charcuterie as appetizers. Main courses were Scallops with Risotto for the ladies and Pork chops with Kale for me. Everything was done perfect and will require another visit. Thanks again!!

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19. OT

    OpenTable Diner

    Columbus

    1 review

    vip
    1.0

    1 review

    Dined on June 4, 2022

    overall1food3service1ambience4

    Where to begin… We had 90 minutes to dine before a show at Ohio Theater, which should have been sufficient time. I knew we were in for a rough night when it took ten minutes for a vodka soda from the bar and another 35 minutes for charcuterie. 40 minutes after we were seated our waitress, who was seldom seen, took our entree order. When it still wasn’t out 40 minutes later, we had to cancel the order entirely and tab out due to time. Our server was rather unapologetic. So instead of short rib and scallops, we ate m&ms for dinner from the concessions at the theater. The charcuterie was lovely, so I’m quite disappointed we didn’t get to try the food. Maybe next time I have three hours to devote to a two course meal, I’ll return.

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20. OT

    OpenTable Diner

    Columbus

    1 review

    2.0

    1 review

    Dined on June 4, 2022

    overall2food2service2ambience3

    They were out of Falafel, Shrimp Cocktail and Shrimp Linguine. Our reservation was at 6PM, so it was a bit early to be out of several things. Also, service was slow when we were waiting for our kebabs and they ended up comping them which was appreciated. The kebabs were okay but nothing special, so I am glad it was not $24 for the two sticks. We enjoyed the drinks more than the food.

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21. JS

    JimS

    San Francisco

    12 reviews

    vip
    5.0

    12 reviews

    Dined on June 4, 2022

    overall5food5service5ambience4

    Good food !!!!

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22. SC

    StevenC

    Columbus

    8 reviews

    2.0

    8 reviews

    Dined on May 31, 2022

    overall2food5service1ambience3

    Party of four w reservations. Arrived 1:45 before a show. Food took 90 mins to arrive. Had to eat in 5 mins. Server tried his best but not his fault. Struggling w labor like everyone else. GM apologized but offered no concessions or reason to return. Food was good but Disappointed.

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23. CM

    CraigM

    Cincinnati

    1 review

    1.0

    1 review

    Dined on May 29, 2022

    overall1food1service1ambience3

    Steaks and fries were cold, we had to flag our waiter down for water and to acquire about the status of our order (took over 40 minutes to get cold steak and fries). Never had the opportunity to order a second round of drinks. Overall the service was subpar and very disappointed.

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24. K

    Kenneth

    New York Area

    22 reviews

    vip
    2.0

    22 reviews

    Dined on May 29, 2022

    overall2food2service3ambience3

    This restaurant came highly recommended for brunch - we were very disappointed. The service was very slow and the food was average at best. We had to ask multiple times for food that should have already been served. One of our entrees was incorrect and had to be remade. Our bill was incorrect. We will not be going back.

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25. BN

    BennNique

    Columbus

    12 reviews

    1.0

    12 reviews

    Dined on May 28, 2022

    overall1food1service2ambience3

    Our party of 4 had reservations. We arrived on time 5:00, the dining room was empty. We were sat at a table with chairs but noticed some booths (there were 4 booths close to our table.) We asked if we could sit at the booth instead... the maître d' was completely put out by this?!? We stood around a good 10 minutes before he would acquiesce. I was appalled. Horrible Horrible customer service. Our server was attentive but not warm and fuzzy. We got our drinks quickly and our food as well. At this point in ordering dinner, we were probably one of 4 tables...in the entire dining room. Our food was sub par. Specifically a steak that was a horrible cut of meat and my fish was not good (arctic char.) We paid over $300 for our dinner and drinks and I would rate the quality and taste at a one star if that! It was NOT good. When we left (7:00) none of the booths had patrons sitting in them. Maybe the maître d' only allows a specific clientele to sit at the booths and we did not fit the description. We will not be dining here again.

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26. RG

    RodG

    1 review

    2.0

    1 review

    Dined on May 21, 2022

    overall2food2service3ambience2

    We had a 7:30 reservation and got seated at 8:00 even though there were a ton of open tables - although most needed cleaned. We order 3 champagnes to celebrate a birthday and 1 was completely flat. We shared an appetizer and salad which were good, but all of the main dishes were poor at best. We noticed about 15 minutes before we got our main dishes that no one was in the kitchen - but it looked like food was sitting under the warming area - and it was, they grabbed our plates from there and served them! We had three entrees - the Korean BBQ chicken, Artic Char, and Steak Frites. The chicken was dry and chewy from being overcooked. The Artic Char was fishy and missing the artichoke hearts and fennel topping that made the dish unique. We told the waiter, but the missing items were not provided, explained, or taken off the bill. The steak and fries had no flavor. And in the middle of our salad course, they turned on bright overhead lighting and started cleaning. It's a shame - we were here a few years ago and it was fabulous.

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27. DS

    DianeS

    Columbus

    1 review

    vip
    1.0

    1 review

    Dined on May 21, 2022

    overall1food1service1ambience1

    Our experience at The Keep was extremely disappointing and we just want others to be wary of the service and management issues. (We never received our dinner so we can’t comment on the food.) We had friends in from out of town to have dinner and see Wicked. We arrived on time and informed the waiter we had tickets to a show that evening. We ordered and received our cocktails (4 people) and then placed our food order 10 minutes after sitting down. This is where things fell apart....35 minutes later we asked the waiter about our salads and he responded “they lost the salad ticket so they should be coming out shortly and I just put in your order for dinner.” Salads arrived 5 minutes later and the waiter returned to the table to inform us that the kitchen lost the dinner order and they were going to “comp” us for the drinks and salads, but our dinner would not be served. We were shocked and couldn’t believe what was happening. The Manager never approached us to explain what had happened so we sought him out before we left the restaurant. There was no apology nor an explanation of what occurred. He said that he was just informed of the situation and couldn’t explain what happened. There was NO attempt to make amends for the error. It was as if he just didn’t care and didn’t take any responsibility for such poor service. We dine out frequently and have NEVER experienced a situation such as this. Needless to say, we aren’t recommending anyone spend their time or money at a restaurant that doesn’t value customer service.

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28. D

    Debbie

    Columbus

    53 reviews

    vip
    4.0

    53 reviews

    Dined on May 21, 2022

    overall4food5service3ambience5

    We always have a great meal at The Keep and keep coming back. Last night however the service was very slow tables that sat and ordered after us received their meals before us. The restaurant was full and busy, which was fabulous to see. Lots of early dinners as there were 3 different arts programs starting at 8. My suggestion is until the kitchen gets fully staffed and trained as with prepandemic, offer a paired down theater menu for early dinners to remove the stress off back of the house and those waiting for their meals to get to the show.

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29. F

    Filetmignon

    Columbus

    5 reviews

    3.0

    5 reviews

    Dined on May 21, 2022

    overall3food3service2ambience4

    It took 90 minutes to get 3 meals (& 1 was a salad)…and our wait wasn’t addressed until after 75 minutes. Our waters were filled 1x in 2 hrs and we were never asked if we wanted refills of our adult. bevs (that’s waitressing 101). The pork belly & white beans entree was meh. Very disappointing.

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30. AS

    AliciaS

    Columbus

    11 reviews

    vip
    3.0

    11 reviews

    Dined on May 20, 2022

    overall3food3service4ambience4

    Great appetites buy still have not had an entree that I liked.

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31. OT

    OpenTable Diner

    Columbus

    1 review

    4.0

    1 review

    Dined on May 18, 2022

    overall4food4service5ambience4

    Service was great, very attentive and timely. They asked if we had theater tickets so they could be sure to meet our time constraints. Would gladly go back. Food was very good. Well prepared and tasty, only issue was my pork was a bit too salty but it was so tender and flavorful that I still enjoyed it.

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32. ED

    EDDocDavid

    Columbus

    10 reviews

    3.0

    10 reviews

    Dined on May 14, 2022

    overall3food4service2ambience4

    It was solid. Food was very good but nothing amazing. Solid. No combo of flavors where one would say-- this is incredible. Just good, well prepared meal. Service was ok, good when present but very slow. My wife's sticky rice was actually cold. Mushroom app excellent. French onion soup was very good.

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33. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on May 14, 2022

    overall3food3service3ambience3

    Abut slow. Credit card reader not working.

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34. OT

    OpenTable Diner

    Columbus

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food4service3ambience4

    Waiter not very friendly

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35. OT

    OpenTable Diner

    Cincinnati

    1 review

    2.0

    1 review

    Dined on May 8, 2022

    overall2food1service3ambience5

    Great environment within the hotel. However, $30+ per plate was not worth the food. Small portions and not the best tasting/quality for the price. We left hungry

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36. JP

    JulieP

    1 review

    3.0

    1 review

    Dined on May 8, 2022

    overall3food2service3ambience5

    We had high hopes for The Keep but the cocktails were weak and the food mediocre. I understand Mother's Day is a busy day and staffing is always a concern these days, but for the money I had hoped for better.

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37. F

    Francis

    Columbus

    2 reviews

    3.0

    2 reviews

    Dined on May 8, 2022

    overall3food2service5ambience5

    Venue very cool, service excellent. Valets so polite. However, everything from the appetizer to 2/3 entrees was average, not very flavorful; disappointing because of price.

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38. OT

    OpenTable Diner

    Salt Lake City

    3 reviews

    2.0

    3 reviews

    Dined on May 8, 2022

    overall2food3service1ambience3

    Truly horrible service. First of all, I was called repeatedly to confirm my reservation & not once was I informed that there would be a special, limited Mother’s Day menu instead of the brunch I anticipated & was looking forward to as my graduation celebration. We ordered two bottles of sparkling wine for our table & the server literally just sat them down on the table without a word. She did not offer a taste, nor did she open a single bottle until we asked her to do so. She did not even offer to pour our wine for us. She left the table before we could finish ordering our appetizers & so we had to do so in two parts. At the conclusion of our meal, she came to the table & said, “so how many checks is it again?” with so little tact or regard, I was truly appalled. As a former server myself, I would never have treated a table in the manner that we were. Furthermore, significant portions of our food was cold. The only saving grace was the the rosemary chicken itself was very tasty. The rest of the plate was cold & lacked seasoning. I’m very disappointed as I selected this restaurant because I had previously had a pleasant experience but I after today I have no desire to ever return. For a $30+ plate, I expect to be treated much better than this.

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39. B

    Beth

    1 review

    3.0

    1 review

    Dined on May 7, 2022

    overall3food3service3ambience3

    Pictures of restaurant online make it look very elegant which it is not. Food was good, not great. Service slow. Overall ok but not a place I’d choose to go again.

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40. JM

    JohnM

    Columbus

    4 reviews

    4.0

    4 reviews

    Dined on May 5, 2022

    overall4food4service5ambience5

    A very nice experience and conveniently located to the Palace Theater. We will be back!

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