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The Joan Bice Underwood Tearoom at ISU, Ames, IA

The Joan Bice Underwood Tearoom at ISU

4.5
4.5
78 Reviews
$30 and under
American

The Joan Bice Underwood Tearoom is a restaurant/classroom teaching operation within Iowa State University’s world-renowned hospitality management program. The Quantity Food Production and Service Management Experience class operates the Tearoom. It is a non-profit, approximately 100-seat learning laboratory. Meal service is provided for faculty, staff, students, and visitors.

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Additional information

  • Neighborhood

    Ames

  • Parking details

    Free parking is available at the ISU Transit Hub just south of C.Y. Stephens Auditorium. Take a northbound bus to reach the ISU campus. There is no charge to take this shuttle to and from campus. Get off the bus at the first stop beyond the Kildee-Bessey transfer point. MacKay Hall is across the street from this bus stop.

  • Additional

    Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access

What 78 people are saying

Overall ratings and reviews

4.5
4.5 based on all time ratings
  • 4.4Food
  • 4.4Service
  • 4.2Ambience
  • 4.5Value

NoiseModerate

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  1. C

    Cyclone9

    Des Moines

    1 review

    5.0

    1 review

    Dined on April 30, 2021

    overall5food5service5ambience3

    Great food, great service, the only thing is that it gets really cold with the air blasting so bring layers!

  2. BF

    BillieF

    Des Moines

    1 review

    5.0

    1 review

    Dined on April 30, 2021

    overall5food5service5ambience4

    Fantastic food for extremely affordable prices and delightfully pleasant service. Food is quick to get and I had what I’m pretty sure was the best brownie of my life here.

  3. C

    Carissa

    Des Moines

    1 review

    5.0

    1 review

    Dined on April 21, 2021

    overall5food4service5ambience4

    I've been a student at Iowa State for 5 years, and I finally made it to the Tea Room in my last weeks of college. I'm so glad I did because it was delicious food at an incredible value. It was also great service from my fellow college students!

  4. GS

    GregS

    Des Moines

    4 reviews

    vip
    5.0

    4 reviews

    Dined on April 16, 2021

    overall5food5service5ambience5

    Another great dining experience at the Joan Bice Underwood Tearoom!

  5. MA

    MackenzeeA

    San Francisco

    1 review

    1.0

    1 review

    Dined on April 15, 2021

    overall1food1service2ambience1

    It was very quiet. Waiters and greeters were awkward and uncomfortable. Food was dry and bland.

  6. GS

    GregS

    Des Moines

    4 reviews

    vip
    5.0

    4 reviews

    Dined on April 9, 2021

    overall5food5service5ambience5

    The Joan Bice Underwood Tearoom is one of the best kept secrets on campus, and definitely worth a visit!

  7. GS

    GregS

    Des Moines

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 31, 2021

    overall5food5service5ambience5

    Always a great experience! Looking forward to my next visit....this Friday!

  8. BR

    BenjaminR

    Des Moines

    1 review

    5.0

    1 review

    Dined on March 26, 2021

    overall5food5service5ambience5

    Great food at really low prices. You won't get huge portions though.

  9. KJ

    KristinJ

    Kansas City

    1 review

    5.0

    1 review

    Dined on March 2, 2021

    overall5food4service5ambience3

    We had the lasagna Florentine special is was delicious. Recommend

  10. KW

    KayleeW

    1 review

    5.0

    1 review

    Dined on November 17, 2020

    overall5food5service5ambience4

    The food here was very good. We had the savory chicken crepes and they were very tasty and came quickly which is what we had requested since we only had a 30 min lunch break. It was nice to try something that I wouldn't normally make at home. The only thing I noticed that was strange about the setting was that there wasn't any art on the walls just a couple of TVs. The Staff was super friendly and helpful.

  11. MB

    MarkB

    Chicago

    1 review

    5.0

    1 review

    Dined on November 4, 2020

    overall5food5service5ambience4

    Wonderful food, exceptional service and precautions were taken to make sure our group was comfortable. Great experience overall!

  12. DB

    DianneB

    1 review

    5.0

    1 review

    Dined on October 29, 2020

    overall5food5service4ambience4

    The tearoom is a great place to eat on the ISU campus.

  13. TP

    TammyP

    1 review

    5.0

    1 review

    Dined on October 6, 2020

    overall5food5service5ambience5

    Wonderful experience at the Tea Room. The students did a great job.

  14. UI

    UncorkedISU

    Des Moines

    39 reviews

    vip
    5.0

    39 reviews

    Dined on October 1, 2020

    overall5food5service5ambience5

    Good attention to health standards and social distancing. Show care for their customers' health and safety.

  15. L

    Lydia

    1 review

    5.0

    1 review

    Dined on September 18, 2020

    overall5food5service5ambience4

    Had a great time! Have already recommended to others!

  16. N

    None

    Des Moines

    2 reviews

    4.0

    2 reviews

    Dined on March 13, 2020

    overall4food5service5ambience3

    Enjoyed the meal. Service was excellent. Hope to come again soon.

  17. LW

    LindaW

    1 review

    5.0

    1 review

    Dined on March 12, 2020

    overall5food5service5ambience4

    Nice lunch Excellent raspberry cream. Wish I had the reciie

  18. PA

    PatriciaA

    1 review

    5.0

    1 review

    Dined on February 28, 2020

    overall5food5service5ambience5

    It was really nice. The food was amazing. Will definitely go back.

  19. A

    Anon

    1 review

    4.0

    1 review

    Dined on February 28, 2020

    overall4food3service3ambience2

    food was good, portion was kinda small. Decor was lacking, needs something to fill the walls and empty space.

  20. FV

    FirstVisit

    1 review

    4.0

    1 review

    Dined on February 26, 2020

    overall4food5service4ambience4

    This is a cozy yet fun atmosphere to meet a friend for lunch. The staff work hard to please, and the food is tasty.

  21. CW

    CatherineW

    Des Moines

    1 review

    4.0

    1 review

    Dined on February 26, 2020

    overall4food3service4ambience4

    It was frustrating that many of the options not the special of the day were gone very early. I was looking forward to the soup and with not that many in the room, and at 12:05 it was gone. Good food and always nice to go.

  22. GS

    GregS

    Des Moines

    4 reviews

    vip
    4.0

    4 reviews

    Dined on February 26, 2020

    overall4food3service4ambience4

    For the money, the stir fry portion was too small. I only order the weekly specials and would not make a future reservation if stir fry was it.

  23. MS

    MSAL

    1 review

    3.0

    1 review

    Dined on February 19, 2020

    overall3food5service2ambience3

    The service was really slow. Both of us at our table ordered the special (Lasagna) and we were there over an hour. It took over 20 minutes to get our food. After we fiinished eating our meal, we waited another 10 minutes to get our dessert. And then took over 15 minutes to wait for our bill when we had been finished and waiting several minutes before then. We only have a certain amount of time for lunch (at campus jobs) and had to get back to work.

  24. N

    Nancy

    1 review

    5.0

    1 review

    Dined on February 18, 2020

    overall5food5service4ambience5

    Great food at a great price! Loved the lasagna full meal. Nice to have a variety of teas. I wish more people ate here. It is less expensive than all the other full meals on campus and much quieter. Students produce great food and great ambiance.

  25. N

    Nagaraj

    1 review

    5.0

    1 review

    Dined on February 14, 2020

    overall5food5service5ambience5

    No vegan options, the place is open for too less time for others to know about it or make time to come, wasn't sure if I had to tip as it was comparable to a restaurant service. Overall great set-up and service, delicious food too!

  26. MM

    MaryM

    1 review

    4.0

    1 review

    Dined on February 13, 2020

    overall4food3service4ambience4

    Good service provided. Food was pretty good - I had the Greek Salad and my friend had the hamburger. I had the peanut butter monster cookie which was excellent. I would probably try something different but the overall experience was very good and we will be back.

  27. SZ

    ScottieZippen

    1 review

    5.0

    1 review

    Dined on February 12, 2020

    overall5food4service5ambience3

    My friend and I had a great time at the Tearoom. Our waitress did an excellent job. My favorite part about the Tearoom is the weekly special. I feel like it is a really good value considering that it comes with a side, dessert, and coffee. I also enjoy how restful the Tearoom is. Seeing the buses fly by on Osborne Drive outside while things are moving slowly in the restaurant is a very surreal feeling. Overall, very enjoyable.

  28. KJ

    KevinJ

    1 review

    5.0

    1 review

    Dined on February 6, 2020

    overall5food5service5ambience5

    I like the new menu format with a daily/weekly special as well as the option to order from a standard list as well.

  29. RL

    RonL

    1 review

    5.0

    1 review

    Dined on December 3, 2019

    overall5food5service5ambience5

    The food is always good! And the wait staff is friendly and helpful.

  30. MW

    MarkW

    1 review

    4.0

    1 review

    Dined on November 14, 2019

    overall4food4service4ambience3

    I was a bit surprised how quiet it was, not like visits in years passed. That's nice if I were there chatting with a friend, but it almost seemed too quiet when I was dining alone. I do have one suggestion on your weekly special, especially since it's the "Tearoom." Why not include hot tea as one of the beverage choices that comes with the special? I would have selected that, but I asked the server and it wasn't a choice.

  31. JM

    JennyM

    Des Moines

    1 review

    5.0

    1 review

    Dined on November 7, 2019

    overall5food5service5ambience5

    PB pie is great. Enjoyed the taco salad but a shell for the salad would be better than chips

  32. UI

    UncorkedISU

    Des Moines

    39 reviews

    vip
    5.0

    39 reviews

    Dined on October 31, 2019

    overall5food5service5ambience5

    Wonderful evening of food, wine & service...

  33. EP

    ErinP

    1 review

    5.0

    1 review

    Dined on October 25, 2019

    overall5food5service5ambience5

    First time here and it was a winner. Food was delicious and it had a wonderful ambiance with lots of Cyclone spirit. Great place!

  34. CS

    ChristineS

    Des Moines

    1 review

    5.0

    1 review

    Dined on October 18, 2019

    overall5food5service5ambience5

    This is my second time visiting this tearoom and I cannot wait to bring more friends to try them out! Love the weekly special

  35. RM

    RhondaM

    Des Moines

    1 review

    4.0

    1 review

    Dined on October 11, 2019

    overall4food3service3ambience4

    The wontons and sweet and sour sauce were great and so was the carrot cake. I would love the recipes. The chicken stir fry had over cooked vegetables and was salty. The service was OK but we waited for water re-fills and the check.

  36. CE

    CECILIAR

    1 review

    5.0

    1 review

    Dined on October 3, 2019

    overall5food4service5ambience5

    I enjoyed the restaurant service with out having to leave campus. Service was great and professional. Ambiance was lively

  37. LI

    LisaI

    Des Moines

    1 review

    4.0

    1 review

    Dined on September 25, 2019

    overall4food4service4ambience4

    I really enjoy visiting the tearoom for lunch. It is convenient, delicious and a good value. Great place to go since we only have an hour and it is located right here on campus and the staff is very efficient. Plan to visit the tearoom multiple times this semester.

  38. CW

    CatherineW

    Des Moines

    2 reviews

    4.0

    2 reviews

    Dined on September 19, 2019

    overall4food4service4ambience4

    The tomato on the salad wasn't very good quality. Looking forward to coming again!

  39. JW

    JamieW

    1 review

    5.0

    1 review

    Dined on September 18, 2019

    overall5food5service5ambience5

    I love going to the Tea Room! I haven't been since the changes with the menu not being set- I wasn't sure if I would like it because I was so fond of the experience before. It is a bit different-but still a great place to go! I wish there was a "tea room" off campus- I would absolutely go outside of work hours. It's a great learning experience for the students and they do a fantastic job!

  40. T

    Town86

    1 review

    4.0

    1 review

    Dined on May 3, 2019

    overall4food4service3ambience4

    Servers can be trained better to handle food, dishes and payments. Space was a bit tight.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace
    • Contact tracing information collected

FAQs

The Joan Bice Underwood Tearoom at ISU offers takeout which you can order by calling the restaurant at (515) 294-3330.

The Joan Bice Underwood Tearoom at ISU is rated 4.5 stars by 78 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Additional information

  • Neighborhood

    Ames

  • Hours of operation

    Lunch Tue–Fri 11:30 am–12:45 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Free parking is available at the ISU Transit Hub just south of C.Y. Stephens Auditorium. Take a northbound bus to reach the ISU campus. There is no charge to take this shuttle to and from campus. Get off the bus at the first stop beyond the Kildee-Bessey transfer point. MacKay Hall is across the street from this bus stop.

  • Payment options

    Discover, MasterCard, Visa

  • Additional

    Gluten-free Options, Non-Smoking, Takeout, Wheelchair Access

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