The J. Parker

The J. Parker reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. N

   Nicole VIP

   Chicago2 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 1
   3. Service 1
   4. Ambience 5

   I booked the table specifically at 5:30 to enjoy happy hour and the happy hour menu that was listed on the website. When I asked about happy hour, the server, said there was no happy hour. Mind you, this was a Wednesday at 5:30. She said they offer no happy hour food and never mentioned the happy hour drinks. Even when I asked and mentioned that it is advertised even in the hotel lobby. We were guests of the hotel and it is our preferred hotel for business and leisure travel. I have been to the J Parker every and this was so disappointing. The server acted like she didn't care nor did she even offer an explanation for why it was advertised.
   

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2. H

   Hillary

   Las Vegas1 review

   3.0

   Dined on April 18, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   Staff just didn’t seem to be put together or on the same page, they didn’t really have music going, jt wasn’t ‘comfortable’ from an environment standpoint just quiet and kind of a cold environment even though it was really hot. Service took forever on both food and just generally get someone’s attention
   

   The J. ParkerResponded 7 days ago

   Dear Hillary, Please accept our apologies for any disappointment you felt during your recent visit. Providing outstanding customer service to every one of our guests is always our top priority; therefore, we are genuinely sorry to learn that this was not your experience. Your feedback is valuable to us and has been addressed with our team to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us. Sincerely, J. Parker Rooftop Bar
   

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3. M

   Maddy VIP

   Chicago16 reviews

   2.0

   Dined on April 13, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 4

   Slow service and food was meh. Nice view and quiet.
   

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   The J. ParkerResponded on April 17, 2025

   Dear Maddy, The magnificent views truly are great; we are pleased this enhanced your recent visit. However, we apologize for not meeting your expectations concerning your dining experience at our restaurant. We will address these issues with our food and beverage team, as we always want to improve our guest experience. Your valuable feedback is much appreciated, and we hope to have another opportunity to welcome you back and provide you with a more favorable experience. Sincerely, J. Parker Rooftop Bar
   

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4. P

   Pamela

   Chicago5 reviews

   1.0

   Dined on April 12, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Terrible service. Server forgot to put our order in for both food and drinks so were waiting almost an hour for our drinks to arrive. Spoke to Manager and followed up with an email however did not receive a response. Would not recommend
   

   The J. ParkerResponded 7 days ago

   Dear Pamela, We apologize for the issues you experienced and for not providing the exceptional visit you deserve. Our staff typically does a terrific job responding to our guests' needs, so we are sorry that did not happen in your instance. We will be sure to review this concern with our associates, as we are committed to providing every guest with outstanding service. We also regret the difficulty you've faced in reaching out to our team. Your feedback is crucial, and we're taking steps to ensure better communication and resolution in such situations. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known. Sincerely, J. Parker Rooftop Bar
   

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5. J

   JAVIER

   Miami4 reviews

   2.0

   Dined on April 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Noisy and not very tasty Nice views though Won’t come back
   

   The J. ParkerResponded on April 13, 2025

   Dear Javier, Please accept our sincere apologies for the noise issues you encountered that disrupted your visit. We are also very sorry to hear that you did not thoroughly enjoy your dining experience at our restaurant. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying experience for all our guests. Sincerely, J. Parker Rooftop Bar
   

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6. A

   Angela VIP

   San Francisco12 reviews

   2.0

   Dined on April 6, 2025

   1. Overall 2
   2. Food 4
   3. Service 5
   4. Ambience 3

   Great view, very noisy. Bad acoustics. We were seated in a quiet spot, so grateful for that. Wonderful burrata dish. But limited menu. Had to go elsewhere for dinner. Celebrating two bdays and got two free glasses of champagne, so that was nice. Service was great. Just disappointed in the menu and the ambiance and noise.
   

   The J. ParkerResponded on April 8, 2025

   Dear Angela, We apologize for anything other than a completely satisfying visit and for the noise issues you encountered. Your comfort and convenience are important to us, and we are sorry for the disruption this caused you. We acknowledge your suggestions for enhancing our menu selections as we continuously strive to improve our dining options. That said, we are glad we could be of service and play a small part in your joyous birthday celebrations and that our dedicated associates left a lasting impression. We hope you will revisit us so we can make your next experience with us outstanding in every aspect. Sincerely, J. Parker Rooftop Bar
   

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7. OT

   OpenTable Diner

   Minneapolis1 review

   1.0

   Dined on March 25, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Service is awful and slow. Unprofessional. Food arrived before drinks (both super late) and food was cold.
   

   The J. ParkerResponded on April 9, 2025

   Dear Valued Guest, Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, J. Parker Rooftop Bar
   

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8. D

   Dan

   Chicago1 review

   1.0

   Dined on March 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Huge bust, I love this place during the summer. This weird DJ setup you had going for St Patty's was awful and you really squandered this beautiful rooftop you have. No offense to anyone -- you were all at least respectful and made the two drinks we ordered in a fast manner and they were good but wow was the atmosphere a complete let down. There is no way I could enjoy a meal with that obnoxious loud music and I'm someone who goes to EDM concerts and raves. What was that? And really playing that for a dinner reservation? If you're going to do something like this to your event space perhaps just do a St. Patty's wristband or some other type of reservation so patron's accustomed to your usual dining experience won't be let down.
   

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9. L

   LaJe

   Chicago4 reviews

   2.0

   Dined on March 6, 2025

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   My server was great. The people who work there are awesome, but the menu is not the best. I got the Asian slaw salad with a fried chicken cutlet on top and the cutlet had no flavor or seasoning, just sauce. and the salad tasted like it came from a bag. My friend got the tuna Tartar nachos, and it just generally was not great. The drinks were fine! 
   

   The J. ParkerResponded on March 10, 2025

   Dear Valued Guest, While we appreciate your comments about our attentive associates, we are very sorry you were dissatisfied with your selections on this visit. Each of our menu items are thoughtfully prepared, and we never want a guest to leave without experiencing the wonderful, fresh food that we serve. Thank you for your detailed review and for your patience. We would welcome another opportunity to show you our commitment to giving every guest an outstanding dining experience. Sincerely, J. Parker Rooftop Bar
   

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10. k

    karens

    Atlanta9 reviews

    1.0

    Dined on March 1, 2025

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 4

    Service was terrible, or non existent(except bus person).
    

    The J. ParkerResponded on March 3, 2025

    Dear Karens, We truly apologize that your dining experience did not meet your expectations. You were right to expect great service from our team, and we are disappointed that this was not your experience. We appreciate that you took the time to write this detailed review, and your feedback will be used to stress the importance of our responsiveness to our guests. Thank you again for your comments, and we look forward to another opportunity to provide you the exceptional dining visit you deserve. Sincerely, J. Parker Rooftop Bar
    

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