The Ivy Royal Tunbridge Wells

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1. OT

   OpenTable Diner

   Kent

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service3ambience5

   table service was slow for replacing water and more drinks but overall had a lovely evening. Our food was incredible and the ambience was magical. our waitress was so kind and polite. the restaurant was very clean and the decoration made the experience feel like a very special occasion. i definitely recommend this restaurant and will be coming again!

   The Ivy Royal Tunbridge WellsResponded 5 days agoHello, we are very happy we could provide you with a positive experience! We're happy you found our staff to be so supportive during your experience. We look forward to seeing you again.

   Report
2. CR

   ChristopherR

   London

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   A fabulous evening. Superb food and exceptional service notably from Charlie who ensured everything was exemplary including catering for my mother’s onion allergy with revisions to accompanying sauces for the dishes. Her service was attentive but not obtrusive and highly professional. Overall ambience was buzzy brasserie but not too loud - conversations could still be had. I would highly recommend 10/10.

   The Ivy Royal Tunbridge WellsResponded 5 days agoChristopherr, we are so pleased you enjoyed your visit to The Ivy Royal Tunbridge Wells!

   Report
3. i

   ianl

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience5

   The service was brilliant, very friendly and helpful. Food was great. We will be going back very soon.

   The Ivy Royal Tunbridge WellsResponded 5 days agoHello Ian, thank you so much for the positive review! We look forward to seeing you again soon!

   Report
4. NC

   NickC

   New York Area

   6 reviews

   5.0

   6 reviews

   Dined 7 days ago

   overall5food5service5ambience5

   Mothers Day…perfect setting and ambience, everyone having a good time it seems

   The Ivy Royal Tunbridge WellsResponded 5 days agoHi Nickc, thank you for taking the time to leave a review for us at The Ivy Royal Tunbridge Wells. We're happy we could meet your expectations!

   Report
5. JM

   JohnM

   London

   6 reviews

   5.0

   6 reviews

   Dined on March 18, 2023

   overall5food5service5ambience5

   Really well looked after. Stunning food and great service!

   The Ivy Royal Tunbridge WellsResponded 5 days agoHi John, thank you for taking the time to leave a review for us at The Ivy Royal Tunbridge Wells. We're happy we could meet your expectations! We hope to see you again soon!

   Report
6. OT

   OpenTable Diner

   Kent

   1 review

   3.0

   1 review

   Dined on March 18, 2023

   overall3food4service4ambience5

   We went for breakfast on Saturday and were disappointed to be ushered out of our seats after 1 hour when the T&Cs had stated that for a table of x4 we would have 2 hours. Put a slight dampener on a special occasion.

   The Ivy Royal Tunbridge WellsResponded 2 days agoHi, I'm sorry to hear that you had a poor experience on this occasion. As it was the day before mother day and therefore extremely busy, our reception team should have confirmed the timings over the phone during the confirmation call and on arrival so I do apologize if this information was missed. I do hope you'll join us again so that we can restore your faith in us, perhaps on a quieter day

   Report
7. JG

   JamesG

   Kent

   21 reviews

   vip
   5.0

   21 reviews

   Dined on March 17, 2023

   overall5food5service5ambience5

   We had such a lovely time again last night with our favourite waiter who always looks after us and knows exactly what we want. The fish special was delicious too!

   The Ivy Royal Tunbridge WellsResponded 5 days agoHello James, we're glad you had such a wonderful experience with us! We're happy you found our staff to be so supportive during your experience here at The Ivy Royal Tunbridge Wells. We hope to see you again soon!

   Report
8. A

   Admiral

   West Sussex

   5 reviews

   5.0

   5 reviews

   Dined on March 13, 2023

   overall5food5service5ambience5

   A very enjoyable lunch as always - good food, lovely atmosphere and very friendly welcoming staff. A good place to be on a Monday - the restaurant was buzzing. Its our favourite eaterie for special occasions or just pop in for a guaranteed yummy meal.

   The Ivy Royal Tunbridge WellsResponded on March 16, 2023Admiral, we are so pleased you enjoyed your visit to The Ivy Royal Tunbridge Wells and hope to see you soon.

   Report
9. m

   mooey

   Kent

   5 reviews

   5.0

   5 reviews

   Dined on March 11, 2023

   overall5food5service5ambience5

   Lovely food and staff are fantastic, warm, and welcoming, well worth a visit.

   The Ivy Royal Tunbridge WellsResponded on March 15, 2023Hi Mooey, thank you for taking the time to leave a review for us at The Ivy Royal Tunbridge Wells. We're happy we could meet your expectations!

   Report
10. SF

    SimonF

    London

    7 reviews

    4.0

    7 reviews

    Dined on March 11, 2023

    overall4food4service4ambience4

    Very nice food good ambience and friendly service We enjoyed it

    The Ivy Royal Tunbridge WellsResponded on March 15, 2023Simon F, thank you so much for your high rating and hope to see you soon

    Report
11. JS

    JacquiS

    Edinburgh

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience5

    We were celebrating a 70th birthday. The food was exceptional as always. The service was also perfect and carried out with friendliness and politeness. Will continue coming to The Ivy

    The Ivy Royal Tunbridge WellsResponded on March 15, 2023Hi Jacquis, thank you for taking the time to leave a review for us at The Ivy Royal Tunbridge Wells. We're happy we could meet your expectations!

    Report
12. V

    Vix66

    London

    5 reviews

    4.0

    5 reviews

    Dined on March 10, 2023

    overall4food4service3ambience4

    Ivy Tunbridge Wells is the best restaurant in TUnbridge Wells!

    The Ivy Royal Tunbridge WellsResponded on March 16, 2023Vix66, thank you for the high star rating!

    Report
13. JG

    JamesG

    Kent

    21 reviews

    vip
    5.0

    21 reviews

    Dined on March 10, 2023

    overall5food5service5ambience5

    What a fantastic time we had at The Ivy again last night! It’s so lovely to be greeted like an old friend and looked after so well. The food and drinks were delicious too as always! Looking forward to coming back again next week!

    The Ivy Royal Tunbridge WellsResponded on March 16, 2023Hi Jamesg, thank you for taking the time to leave a review for us at The Ivy Royal Tunbridge Wells. We're happy we could meet your expectations!

    Report
14. W

    Wood

    London

    5 reviews

    5.0

    5 reviews

    Dined on March 10, 2023

    overall5food5service5ambience5

    Lovely lunch with a friend and a brilliant waitress.

    The Ivy Royal Tunbridge WellsResponded on March 12, 2023Wood, we are so pleased you enjoyed your visit to The Ivy Royal Tunbridge Wells!

    Report
15. H

    kellyH

    London

    9 reviews

    5.0

    9 reviews

    Dined on March 10, 2023

    overall5food5service5ambience5

    Had a lovely Friday lunch here and can’t wait to go back! The staff were amazing and the food was perfect.

    The Ivy Royal Tunbridge WellsResponded 5 days agoHello Kelly, we are very happy we could provide you with a positive experience! We look forward to seeing you again!

    Report
16. EB

    ElaineB

    1 review

    5.0

    1 review

    Dined on March 9, 2023

    overall5food5service5ambience5

    Prompt service by lovely staff, delicious afternoon tea in beautiful surroundings.

    The Ivy Royal Tunbridge WellsResponded on March 12, 2023Elaineb, thank you so much for the positive review!

    Report
17. OT

    OpenTable Diner

    Kent

    7 reviews

    5.0

    7 reviews

    Dined on March 8, 2023

    overall5food5service5ambience5

    The lunch was to quietly celebrate my wife’s ‘significant ‘ birthday. It was a very lunch as per usual with the Ivy.

    The Ivy Royal Tunbridge WellsResponded on March 12, 2023Opentable Diner, thank you so much for your high rating!

    Report
18. OT

    OpenTable Diner

    London

    2 reviews

    vip
    4.0

    2 reviews

    Dined on March 5, 2023

    overall4food4service5ambience5

    The Ivy never disappoints. The food and service were good and the atmosphere is wonderfully relaxed. I do wish they had slightly more menu options for breakfast.

    The Ivy Royal Tunbridge WellsResponded on March 8, 2023Hello, thank you; we appreciate your feedback! We're glad you had such a wonderful experience with us! We hope you join us again soon!

    Report
19. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on March 4, 2023

    overall3food2service3ambience3

    Food greasy and tasted like old fat for frying . Portions smaller and price a lot higher . I have no problem with prices going up but not portions getting smaller . Overall not great

    The Ivy Royal Tunbridge WellsResponded on March 8, 2023Hello, thank you for taking the time to leave us feedback about your experience with us. We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We hope you visit us again so that we can restore your faith in us.

    Report
20. DD

    DennisDmenace

    East Sussex

    28 reviews

    vip
    4.0

    28 reviews

    Dined on February 28, 2023

    overall4food4service5ambience5

    Cheese and biscuits was disappointing. No blue cheese available, no chutney available and no grapes. The portion was exceptionally small as well, with only two small pieces of cheddar per person. After complaining about the lack of chutney some was found.

    The Ivy Royal Tunbridge WellsResponded on March 8, 2023Hi Dennis, Thank you for your feedback, we will pass on your honest feedback to the relevant team who create the menu. We hope you'll join us again soon so that we may restore your faith in us and our services

    Report
21. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on February 28, 2023

    overall4food5service5ambience5

    Great meal and service. I had requested a quieter area to eat in when I booked as I have deafness but this was not taken into account. All tables were full so the waitress was unable to accommodate this request. I managed but when I come again in April hopefully this can be catered for. Otherwise a lovely lunchtime. Thank you

    The Ivy Royal Tunbridge WellsResponded on March 6, 2023Hi, Thank you for taking the time to share your feedback with us! We tend to be a little quieter during the week between the hours of 3 and 6, perhaps we'll be able to better accommodate you during that time, worth keeping in mind for when you book again. We look forward to seeing you soon!

    Report
22. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 26, 2023

    overall3food3service1ambience3

    I went for afternoon tea with 3 other adults and a child to celebrate my pregnancy. The waiter claimed they could not swap a hot drink for orange juice for the child in our party when we were ordering a cream tea for her which I thought was poor. They were also slow bringing out a coffee for one of us and the attitude from the waitress was quite dismissive. Afternoon tea was nice but the service was a bit of a let down.

    The Ivy Royal Tunbridge WellsResponded on March 8, 2023Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like to take this opportunity to reassure you that all comments are taken onboard to improve our staff training and overall guest experiences. Once again, thank you for your comments and we hope you'll join us again soon

    Report
23. OT

    OpenTable Diner

    London

    1 review

    4.0

    1 review

    Dined on February 25, 2023

    overall4food5service5ambience5

    Amazing food staff and the restaurant it’s self is beautiful!!

    The Ivy Royal Tunbridge WellsResponded on February 28, 2023Hi, we are very happy to have provided you with such a positive experience! We'll pass on your kind comments to the team

    Report
24. OT

    OpenTable Diner

    Kent

    1 review

    5.0

    1 review

    Dined on February 24, 2023

    overall5food4service5ambience4

    Great service, good food, perfect

    The Ivy Royal Tunbridge WellsResponded on March 1, 2023Hi, we are so pleased you enjoyed your visit to The Ivy Royal Tunbridge Wells! See you again soon!

    Report
25. OT

    OpenTable Diner

    Kent

    1 review

    5.0

    1 review

    Dined on February 24, 2023

    overall5food5service5ambience5

    Birthday meal 5 star 👍🏻

    The Ivy Royal Tunbridge WellsResponded on March 1, 2023Hello, we're glad you had such a wonderful experience with us! We look forward to seeing you again soon!

    Report
26. NW

    NickW

    London

    11 reviews

    vip
    4.0

    11 reviews

    Dined on February 23, 2023

    overall4food3service4ambience5

    We have experienced an unfortunate series of issues that I have pointed out repeatedly ti the staff & management As they haven’t fixed them I haven’t given them my normal review The issues are alll around the food delivery - as specifically main courses First meal, my partner main course was served and mine turned up AFTER she’d finished. Obviously they didn’t chame for my main but I think we shouldn’t have been charged for either main The next time it took them 3 attempts at getting me a medium rare fillet steak by which time my partner had eaten hers (and could have her dessert and a coffee…) Again I obviously wasn’t charged for my main but they should try harder with compensation The last two meals we have, our mains have vome at the same time but at least one side dish has turned up either half way through my main or after I’ve finished it I’m not gonna rush back there

    The Ivy Royal Tunbridge WellsResponded on March 1, 2023Hi Nick! That does sound unfortunate! I'm very sorry to hear that you have had multiple poor experiences and that your most recent visit did not reach our usual high standards. I hope that you'll give us another shot to provide you with better service next time around.

    Report
27. B

    Bosscarjon

    Denver

    4 reviews

    5.0

    4 reviews

    Dined on February 22, 2023

    overall5food5service5ambience5

    Food was tasty and well presented and service was excellent

    The Ivy Royal Tunbridge WellsResponded on March 1, 2023Hi, we are very happy to have provided you with such a positive experience! See you again soon!

    Report
28. OT

    OpenTable Diner

    London

    3 reviews

    vip
    4.0

    3 reviews

    Dined on February 19, 2023

    overall4food4service4ambience4

    Always consistent at the Ivy. Disappointed they wouldn’t accept an Open Table cheque however- can’t see anywhere on their site on Open Table that this would be the case

    The Ivy Royal Tunbridge WellsResponded on March 1, 2023Thank you again for taking the time to let us know how we did. We will address this matter to make it more clear for the future

    Report
29. OT

    OpenTable Diner

    Kent

    10 reviews

    vip
    5.0

    10 reviews

    Dined on February 16, 2023

    overall5food5service5ambience5

    They seemed to have nailed the combination or good food, service and price.

    The Ivy Royal Tunbridge WellsResponded on March 1, 2023Thank you again for taking the time to let us know how we did. We hope you have a great day!

    Report
30. JL

    JennyLK

    London

    7 reviews

    5.0

    7 reviews

    Dined on February 14, 2023

    overall5food5service5ambience5

    Lovely service and super hot food!

    The Ivy Royal Tunbridge WellsResponded on March 1, 2023Thank you again for taking the time to let us know how we did. We hope you have a great day!

    Report
31. SF

    SarahF

    1 review

    5.0

    1 review

    Dined on February 11, 2023

    overall5food5service5ambience5

    Amazing customer service, one of the nicest ladies we have met.

    The Ivy Royal Tunbridge WellsResponded on February 14, 2023Hello Sarah, we're glad you had such a wonderful experience with us! We're happy you found our staff to be so supportive during your experience! We hope to see you again soon!

    Report
32. r

    rikama01

    London

    3 reviews

    4.0

    3 reviews

    Dined on February 10, 2023

    overall4food4service5ambience5

    Birthday great atmosphere as always , lobster spaghetti was very small Portion

    The Ivy Royal Tunbridge WellsResponded on February 14, 2023Hello, we are so pleased you enjoyed your visit to The Ivy Royal Tunbridge Wells! Thank you for sharing your experience! We hope to see you again!

    Report
33. OT

    OpenTable Diner

    East Sussex

    1 review

    5.0

    1 review

    Dined on February 7, 2023

    overall5food5service5ambience5

    Amazing atmosphere and the food was great

    The Ivy Royal Tunbridge WellsResponded on February 14, 2023Hello, we are very happy we could provide you with a positive experience! We really appreciate your positive review about your recent experience with us! We hope to see you again!

    Report
34. i

    iand

    New Orleans

    1 review

    4.0

    1 review

    Dined on February 6, 2023

    overall4food5service2ambience4

    Went monday for a late lunch (3.00pm) Fairly full with a couple of birthday parties etc. The service was just acceptable really. An ordered glass of wine never arrived until I caught the eye of one of the barmen. However, the food was as always excellent. Nicely presented and tasted great. Just a shame the service was average at best.

    The Ivy Royal Tunbridge WellsResponded on February 14, 2023Thank you; we appreciate your feedback! We do take all comments onboard to make sure we are always improving on our service. We hope to see you again soon!

    Report
35. JB

    JanBickley

    London

    3 reviews

    5.0

    3 reviews

    Dined on February 1, 2023

    overall5food5service5ambience4

    visited with 5 other adults to say Bon Voyage to a younger family member. We all had excellent food. The waiters were very professional. We thoroughly enjoyed the whole evening. Lovely choice of cocktails

    The Ivy Royal Tunbridge WellsResponded on February 6, 2023Thank you for taking the time to let us know how we did, we are so pleased you enjoyed your visit to The Ivy Royal Tunbridge Wells!

    Report
36. OT

    OpenTable Diner

    Charleston

    1 review

    2.0

    1 review

    Dined on January 28, 2023

    overall2food2service4ambience5

    I love the Ivy but the Nero seafood pasta last night was pretty dismal and £30?!?!

    The Ivy Royal Tunbridge WellsResponded on February 1, 2023Opentable Diner, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We will pass on your feedback to kitchen team

    Report
37. MA

    MarkA

    London

    21 reviews

    vip
    5.0

    21 reviews

    Dined on January 28, 2023

    overall5food5service4ambience5

    As usual Grace gave us a lovely corner table our cocktails were a tad slower than usual when mentioned to staff a very nice young lady Charlie removed the cost from the bill a very nice thing and most appreciated we had a duck salad and scollops for starters fantastic the main was a special of Nero spaghetti with crab and scallops lots of fish fresh pasta a fantastic dish the rest of our drinks were out double quick time nice espresso martinis and lovely vodkas and cranberry finished with a profit rolls and Irish coffee a lovely early evening dinner we be back very soon special mention to Grace as usual and young Charlie for the special attention and looking after you ❤️

    The Ivy Royal Tunbridge WellsResponded on February 1, 2023Hello Mark, We are very happy we could provide you with a positive experience and thank you so much for this positive review! We're happy you found our staff to be so supportive during your experience here at The Ivy Royal Tunbridge Wells. We look forward to seeing you again soon!

    Report
38. RG

    RobG

    Norfolk

    7 reviews

    5.0

    7 reviews

    Dined on January 28, 2023

    overall5food5service5ambience5

    Great food, excellent attentive service in a great atmosphere.

    The Ivy Royal Tunbridge WellsResponded on January 31, 2023Thank you again for taking the time to let us know how we did. We hope you have a great day!

    Report
39. A

    sandraA

    1 review

    5.0

    1 review

    Dined on January 24, 2023

    overall5food5service5ambience5

    My friend and I enjoyed our lunch very. Lovely staff. The food was exceptionally tasty and very filling. Couldn’t fit a dessert in. Very good value.

    The Ivy Royal Tunbridge WellsResponded on February 1, 2023Thank you again for taking the time to let us know how we did. We hope you have a great day!

    Report
40. SY

    SamanthaY

    London

    6 reviews

    vip
    2.0

    6 reviews

    Dined on January 22, 2023

    overall2food3service1ambience2

    It was not busy and the service was abrupt and we had to keep asking for things. Food was average . Normally this is a good restaurant but the Sunday night was below average. Also the music was dance music not really appropriate. Restrooms freezing too.

    The Ivy Royal Tunbridge WellsResponded on January 26, 2023Samantha, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

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