The Italian Osteria & Cheese Bar

4.6
379 Reviews
CAN$30 and under
Italian
The Joseph Richard Group is excited to bring our newest concept to your community. You will enjoy the finest cheeses and an Italian menu like no other in your own backyard. The Joseph Richard Group is constantly working to create and refine new offerings and experiences for our guests and we couldn’t be happier to get the chance to open it in our neighbourhood – a community that has long been an integral part of JRG. From the moment you walk in, you are famiglia.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 379 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.4
value
Noise · Moderate
96% of people would recommend it to a friend
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OT
vipOpenTable Diner
Vancouver
4 reviews
Dined 4 days ago
Overall5food5service5ambience4

We were warned the food would take longer we had no problem with that as we had no where else to be. They took off the entrees and gave us a gift card we have visited when we went on a date and other times with our children. Great food, great space and the service was nice. Try the honey pizza it’s uhhhhgmazing we would recommend this place for sure

JS
JoelS
Vancouver
2 reviews
Dined 4 days ago
Overall5food5service5ambience5

2nd time being back, love everything from the food, music, service, ambiance. Definitely is my #1 restaurant to go too.

L
Lang70
1 review
Dined 5 days ago
Overall4food5service4ambience5

Great food. Red wine should be cellar temp for the price. It was on the warm side and not enjoyable.

LL
vipLesL
Vancouver
13 reviews
Dined 5 days ago
Overall5food5service5ambience5

We usually stick to our favourite pizzas but decided on seafood appetizer, and prawn pesto and beef tagliatella - everything was excellent. Portions very generous for sure! Pasta al dente and flavourful. Our server Atash is personable and efficient - and reflective of the style of the restaurant. Had a great time, can hardly wait to return, hopefully with friends!

S
Sally
Vancouver
1 review
Dined 7 days ago
Overall4food4service4ambience4

Most of the food was good, however the chicken parmesan and the pasta that came with it was quite bland, and I find it ridiculous that there is a charge for some extra parmesan cheese. Most places, especially Italian restaurants, are usually very generous with parmesan.

OT
OpenTable Diner
1 review
Dined on February 15, 2021
Overall5food5service5ambience5

We had the Agnolotti of Butternut Squash & Truffle Forest Mushroom pastas... both were delicious!!

The Italian Osteria & Cheese Bar
Responded on February 17, 2021

Thank you so much for your 5 star review! We look forward to having you back to The Italian again soon!

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A
Awful
1 review
Dined on February 15, 2021
Overall2food1service3ambience3

The food was not good. We ordered a Caesar salad and couldn’t eat it. It had a strange, unpleasant taste.
My pesto prawn pasta came with 3 prawns and 2 cherry tomatoes and nothing else. Pathetic. The pasta was super heavy and greasy but the flavour was ok. My husband’s carbonara was awful. It had little flavour - smoky water. That’s what it tasted like.
Friendly service and the carbonara was taken off our bill. Still, I’d never go there again and I would not recommend.

The Italian Osteria & Cheese Bar
Responded a day ago

We would love to be able to follow up with your experience. Please reach out to us at theitalian@jrg.ca with the comments from your review and so that we can continue the conversation to help make this right. Thank you again, Morgan M - Guest Relations

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R
Robyn
Vancouver
3 reviews
Dined on February 14, 2021
Overall3food4service3ambience3

My husband and I came here for Valentine's Day dinner and the service and quality of food was subpar. It wasn't too busy; as you would assume with COVID protocols, but the service was lacking. Although there was a good amount of staff, it seemed like a task to try to find our server to get simple things like a spoon for our spaghetti, or some fresh parmesan. My husband ordered a double scotch, which when it arrived looked like a watered down shot, I don't think the bartender is familiar with how to pour a scotch neat. For mains, I ordered the prawn pesto and my husband the papardelle short rib. Our pastas were good, but nothing special. I have eaten here before and the service was lacking at that time as well, not much has since changed.

The Italian Osteria & Cheese Bar
Responded on February 17, 2021

Thank you so much for your review and I am so sorry to hear that this was not the ITALIAN or JRG experience that you were expecting. We would love to continue the conversation, please email us at theitalian@jrg.ca with the comments from your experience so that we can follow up properly. Thank you again Morgan M - Guest Relations.

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MP
MarilynP
Las Vegas
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Valentines

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j
jjww
Vancouver
1 review
Dined on February 13, 2021
Overall4food4service4ambience4

All good! Great service and atmosphere. Corner booth was private!

The Italian Osteria & Cheese Bar
Responded on February 17, 2021

Thank you so much for your review and compliments! We look forward to having you back again soon!

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TC
TimC
Vancouver
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Perfection!

AB
vipAndrewB
Vancouver
25 reviews
Dined on February 13, 2021
Overall5food5service5ambience5

What a great experience! The food tasted amazing and the service was friendly and attentive.

The Italian Osteria & Cheese Bar
Responded on February 17, 2021

Thank you so much for your 5 star review and such kind compliments! We look forward to having you back again soon!

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P
Pleasantlysurprised
Vancouver
4 reviews
Dined on February 13, 2021
Overall4food4service3ambience2

I found the service to be quite slow - not very attentive but maybe because of the pandemic? Our garlic bread was burned on the bottom. The cheese platter was delicious! I have the truffle mushroom pasta and it was very good. My husband had the lasagna and felt it was good but could have used more meat. We will go back again.

The Italian Osteria & Cheese Bar
Responded on February 17, 2021

Thank you so much for your review. The communication and feedback we receive is very important to us and helps us to focus on areas that need attention. Thank you again and we look forward to having you back again soon!

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M
Melissa
Vancouver
1 review
Dined on February 13, 2021
Overall4food3service4ambience4

Disappointed that they changed the truffle forest mushroom pasta was good but use to be way better service was great

SC
SamanthaC
1 review
Dined on February 12, 2021
Overall5food5service4ambience4

Wonderful experience! Delicious food and relaxed atmosphere

The Italian Osteria & Cheese Bar
Responded on February 17, 2021

Thank you so much for your review and kind words! We look forward to having you back again soon!

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OT
OpenTable Diner
Vancouver
2 reviews
Dined on February 10, 2021
Overall4food3service4ambience5

Overall a very nice place. Server was very friendly but did find it to be a bit slow and she seemed to disappear a bit. But was good with recommendations and interacting with our little guy. Overall was a good experience. Food was good but would probably return as an appy and drinks place before a movie if we can ever do that again.

DF
DiannaF
Seattle
2 reviews
Dined on February 7, 2021
Overall4food4service5ambience3

Our server was excellent - they just don't make servers like this anymore. She was fantastic. The food was really good - just a little expensive would be my only negative comment.

The Italian Osteria & Cheese Bar
Responded on February 17, 2021

Thank you so much for your review and compliments for your server! We look forward to having you back again soon!

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RB
vipRonB
Hawaii
2 reviews
Dined on February 4, 2021
Overall5food5service5ambience5

Such an excellent t spot to enjoy a great meal

OT
vipOpenTable Diner
Vancouver
1 review
Dined on January 31, 2021
Overall3food4service2ambience5

Server was supposed to bring out a dessert for the birthday girl, but never did. So we paid and left.
Before the meal, we had asked for another round of drinks that we never got. We didn’t bring it up again once the food came because we all had to leave by 5pm. There were breadsticks she had mentioned were running late and would be ready soon but she brought the food anyways, which we appreciated. By the time the breadstick came, we were around 20 minutes into our meal. When asked for boxes and the bill, the server took about 10 minutes to get everything to us.
The food was quite good, but service was lacking. I had boasted about the restaurant, as I’ve been many times before, but this experience was not good.

OT
OpenTable Diner
Vancouver
1 review
Dined on January 30, 2021
Overall5food5service5ambience5

The service was incredible! So nice, polite and considerate. The food was very good as well as the ambiance and vibe. Can’t wait to go back.

j
johanl
Vancouver
5 reviews
Dined on January 30, 2021
Overall5food5service5ambience5

Wonderful food and wonderful server. We will definitely be back.

ML
MelissaL
Vancouver
1 review
Dined on January 29, 2021
Overall5food4service5ambience5

Cute place , we ordered a pizza to share as an appy and it came cold so we let the server know and she immediately took it off our bill and then the manager came by and gave us a $25 gift card. Amazing customer service!! Our main dishes were good we will be back

The Italian Osteria & Cheese Bar
Responded on February 1, 2021

Thank you so much for your review about your visit to The Italian. We are thrilled to hear that you enjoyed your visit and we look forward to having back again soon!

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OT
vipOpenTable Diner
Calgary
1 review
Dined on January 29, 2021
Overall5food5service5ambience4

Took my partner for birthday dinner and everything was fantastic. Price point was good as well 👍

CH
CassandraH
1 review
Dined on January 29, 2021
Overall5food5service5ambience5

Our appetizers were delayed but we did not even notice and the manager was happy to comp it without us asking.

The Italian Osteria & Cheese Bar
Responded on February 1, 2021

Thank you so much for your 5 star review about your visit to The Italian! We look forward to having back again soon!

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SL
SusanL
Vancouver
3 reviews
Dined on January 29, 2021
Overall4food4service5ambience4

Pleasantly surprised. It was our first visit, won’t be the last. We both had pasta dishes, the flavours were really nice. The only thing for me personally is there was too much sauce and it overwhelmed the food underneath.

The service was awesome, we can’t wait to try the pizza next time.

The Italian Osteria & Cheese Bar
Responded on February 1, 2021

Thank you so much for your review about your visit to The Italian! We look forward to having back again soon so that you can try out some of our pizzas! They are even better when they are $11 during Happy Hour! ;-)

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R
Rehana
1 review
Dined on January 28, 2021
Overall4food5service4ambience4

The food and drinks were great. Would definitely go again.

The Italian Osteria & Cheese Bar
Responded on February 1, 2021

Thank you so much for your review about your visit to The Italian! We look forward to having back again soon!

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JN
JimN
1 review
Dined on January 28, 2021
Overall5food5service5ambience5

We loved everything about this place. The staff were attentive & friendly, the atmosphere was relaxing and the food was delicious.

The Italian Osteria & Cheese Bar
Responded on February 1, 2021

Thank you so much for your 5 star review and kind words about your visit to The Italian! We look forward to having back again soon!

Report
CR
ChristineR
Vancouver
1 review
Dined on January 27, 2021
Overall5food5service5ambience4

Kylie was our server and she was fantastic!!

The Italian Osteria & Cheese Bar
Responded on February 1, 2021

Thank you so much for your review and kind words about your server! We look forward to having back again soon!

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OT
OpenTable Diner
Vancouver
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

Service was excellent and food arrived quickly and hot! Very attentive service!

The Italian Osteria & Cheese Bar
Responded on February 1, 2021

Thank you so much for your 5 star review and compliments about your visit to The Italian! We look forward to having back again soon!

Report
OT
OpenTable Diner
Vancouver
3 reviews
Dined on January 21, 2021
Overall5food5service5ambience5

Great people, great food, great dining experience.
Staff is ultra friendly and courteous, we feel like family at the Italian Osteria & Cheese Bar.
Thank You.
Larry & Jean Boychuk

KF
KirstenF
Vancouver
2 reviews
Dined on January 19, 2021
Overall5food5service5ambience4

Bf and I went for a special birthday/anniversary celebration meal. We are a part of their insider email chain and had a coupon for a free dessert and two glasses of bubbles. We got the beehive pizza to start and house salad to follow. I had the ricotta gnocchi and bf had the chicken Parmesan. Chicken parmesan takes awhile to be cooked but everything was hot and tasty. For dessert we had the tiramisu sphere and it was also quite tasty washed down with our free bubbles.
Server was a delight (best service we have had at a restaurant). Ambience was quiet and good barriers between the booths and other covid precautions.
Will definitely be back!0

T
Tkjb03
Vancouver
1 review
Dined on January 17, 2021
Overall5food5service4ambience5

The charcuterie board is a must try! Pizza is also amazing but the gf is sadly disappointing. Overall we love this place and will be back!

PB
PamelaB
1 review
Dined on January 15, 2021
Overall5food5service5ambience4

Our first time to The Osteria and it was great. Highly recommend the Agnolotti with Butternut Squash.

PD
PeterD
1 review
Dined on January 15, 2021
Overall5food5service5ambience5

It was a great dinning experience for the two of us.

AL
AmyL
Philadelphia
1 review
Dined on January 15, 2021
Overall4food4service5ambience3

Had a great meal! Food was of higher quality than anticipated and all the staff that we interacted with were so pleasant and good-natured. The ambience of this place is intended to be loud, so we were not surprised but that characteristic isn't our cup of tea. Nevertheless, all in all an excellent experience.

OT
OpenTable Diner
Vancouver
4 reviews
Dined on January 14, 2021
Overall5food5service5ambience5

We love the early afternoon hours and the food selection is very exciting.
The food is tasty, hot and nicely presented to the customer.
The service is exceptional, we frequent the restaurant and know most of the personnel now so it’s like home to us.
We feel very safe with the Covid-19 protocols in place currently.
My wife and I frequent the restaurant at least once a week and look forward to each visit.
Thank you for the friendly service!
Larry Boychuk

OT
OpenTable Diner
Vancouver
1 review
Dined on January 13, 2021
Overall5food5service5ambience5

We had a great time at The Italian on Wednesday! Our server Brielle was great! Thank you and the food was great as always!

MS
MichaelS
Vancouver
2 reviews
Dined on January 13, 2021
Overall5food5service4ambience4

The food is always very good I just wish that they would bring back the lemon desert.

JF
JessF
1 review
Dined on January 9, 2021
Overall5food5service5ambience5

We had a great evening, it was our anniversary and everything was lovely. The gluten free pizza crust is decent, which isn't easy to find.

The Italian Osteria & Cheese Bar
Responded on January 13, 2021

Thank you so much for your 5 stars and wonderful compliments! We look forward to having you back to The Italian again soon!

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H
Houzzin
1 review
Dined on January 7, 2021
Overall5food5service5ambience5

Very boujee
Great pizza
Great cheese
Dont ask for ranch

FAQs

You can order delivery directly from The Italian Osteria & Cheese Bar using the Order Online button. The Italian Osteria & Cheese Bar also offers delivery in partnership with Skip The Dishes and Uber Eats. The Italian Osteria & Cheese Bar also offers takeout which you can order by calling the restaurant at (604) 371-4708.

The Italian Osteria & Cheese Bar is rated 4.6 stars by 379 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.