The Inn at Pound Ridge by Jean-Georges
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Thanksgiving Dinner Special Menus & Offers
On Thanksgiving The Inn at Pound Ridge will be offering exclusively a $128 prefix menu ($64 for children 12 and under) with a choice of appetizer, entree and dessert. Kindly provide us with an email address to receive our reservation guarantee which is necessary to confirm your reservation.
Thursday, November 28, 2019
We usually love this place, but our last visit was a doozie. Service was slow and inattentive. And our food was so-so, as well.
We went for brunch and between the three of us ordered the burger, omelette and avocado toast. The burger was overcooked and the omelette was lacking flavor. The avocado toast was exactly as you would expect, but nothing special so to speak.
My wife’s birthday
We had to wait over twenty minutes for a table and settled for a table in a different area than what we requested because it was so late. Dinner was delicious! We loved everything! But we had put on our reservation that it was our anniversary and no one acknowledged that or celebrated that in any way. That was sad because we watched everyone near us with complimentary celebratory desserts. Very disappointing
Odd service when we went. Took the bottle of wine away to open. Delayed water refills, delays between checks on the table. Maybe an off day?
Always a fun experience and the food is always very good. The service is a little "choppy", but the ambience and good food tends to overcompensate.
Date night with my husband. Always a perfect experience!
Lovely choice for those of us who eat food and atmosphere equally. Beautiful space and delicious cuisine. ...though next time I'll choose a different night than Saturday when the hard working staff is stretched to the limit.
The ambiance was a strange combination of rustic and urban informal sophistication; not to imply it was unpleasant. The food was amazing. The staff was large and very well organized. They did not rush us but they seemed rushed.
The restuarant was nice. Food was ok. We signed up through OpenTable for restaurant week. We wanted to try a different restuarant. However, they did not honor the restuarant week promotion. We were told restuarant week was over the previous day and its only for lunch. I wish we were notified of this prior to booking the appointment. We spent over $200, which was fine, if I knew I was going to spend $200+. Not sure if the problem exists with OpenTable or the restuarant. We would just like to be informed prior to driving 40 minutes away. Clarity is very important. Note. Check with restuarant prior to booking.
The service was exquisite. Sometimes that is more important than the food but here, the food was also excellent. So refreshing to eat somewhere in Westchester that has good food AND service. We will be back soon.
The atmosphere is country casual. There were several families with young (well-behaved) children under the age of 7 during weekend brunch. The food was delicious, and the service could not have been better.
Restaurant Week was not honored for Saturday lunch despite the fact we were able to reserve a Saturday lunch Restaurant Week reservation using OpenTable.
Food was incredible, staff was incredibly friendly and went out of their way to make the entire experience top-notch. Will definitely be returning.
P.S. Try the Tuna Tartare!
Always a great place to get a decent meal. Appetizer salad and desert were great. Quality of strip steak was average, especially for the price. Wish there had been a good filet available.
Everything was excellent. The food and service were outstanding. The restaurant itself is beautiful, classic, warm... If there is one thing I could change, it would be to space the tables a little further apart.
A wonderful restaurant menu with delicious food and lovely dining area. 5 star all around!
Overall, we found the experience to be a bit out of line with the reputation of this establishment. The Restaurant Week promotion is what prompted our visit, only to find out, after the fact, that only lunch was offered under this program. Can you say, bait and switch? Anyway, the food itself was good, but the atmosphere has a snooty uncomfortable vibe that I am sure the are all too happy about, but was a bit off putting for a non-regular. One of our party was given a steak knife that had a loose handle. When it was brought to the staff's attention, we were told "they are all a bit wobbly, but we are expecting to have new knives very soon..." When I tried calling the restaurant the next day, around 11:30 am, to clarify the whole RW promotion thing, their recording played and then it hung up on me. Terrific customer service.
Seriously? We will not return nor will we encourage others to do so.
I would recommend with a caveat - it was full (restaurant week) and therefore VERY noisy. Server was very cute, food pretty good, but with wine and/or drinks you’re still spending a chunk o’ change.
All the hallmarks of a Jean Georges restaurant are here — pristine location, perfect service, excellent ingredients, elegant presentation. We went for Restaurant Week and received the menu of the day. The appetizers of cream of tomato soup and Brussels sprouts/avocado salad were wonderful. The entrees of baked salmon and pasta with mushroom bolognese were fine but not as special as the appetizers and deserts. The latter choices were Apple confit and chocolate cake, both terrific.
This is an expensive restaurant but well worth a visit. The setting in a house features soaring wooden ceiling, comfortable and well-spaced seating with minimal but sophisticated decor. Only jarring note for anyone facing the bar is the tv. Best of all was the service — attentive, friendly, available when needed but never intrusive.
A bit disappointing- ate lunch at restaurant week. Very limited menu. Put us at a small crowded table. Long wait between appetizers and main dish. Food was mediocre. Nothing extra ordinary and small portions. Dessert was good. Maybe they should not have participated at restaurant week since they seemed to be less than enthusiastic with the event.
Superb food, our server suggested the perfect wines to go with our entrees, we loved the warmth and casual nature of the room...everything was really perfect! We cannot wait to go again!
Very enjoyable lingering for lunch. Food was very good good. Service was friendly attentive and helpful. We will comeback.
We took advantage of the Restaurant Week prix fixe menu and went for lunch. It was a Monday so the restaurant was relatively quiet but after we were seated, nobody came by to give us menus or take drink orders. There were no servers around to even call over. After 5 or 10 minutes, we saw someone and asked if we could please have menus. There was no apology and instead she seemed slightly put out by this request. The service overall was not great and not friendly at all. The food was solid and the ambiance was great but they don't seem to try very hard anymore in terms of service. When you go to a restaurant like this, you expect excellent service so it was a disappointing experience. I felt this way last time I went here for dinner so will likely not be trying it again.
Always a treat!! Food is delish & service top notch. A sophisticated - yet fun - place with great gastronomical delights.
I was really excited to try this place. My friend chose it to celebrate her birthday. We went for brunch. It all started off well with some good bread and olive oil. Pretty setting. The decor is cute and the plates are mismatched which was kitschy. Even appetizers - peeky toe crab and a pizza were good. But then we got the entrees. I got the yellowfin tuna sandwich which i swear was not tuna. Tasted more like meat loaf. The fries were ok though thin and crispy. Being this was my first meal of the day, i ate almost all of my meal. My husband ordered the burger which he said was unflavorful and unseasoned. The best dish probably was my daughter's pancakes which were huge and fluffy. The portion wee fairly generous. The service was pretty good in the beginning as well then almost non-existent. I really wanted to like this place, but it just wasn't worth what we paid.
Great food and definitely high energy and buzzing. But plan to wait a while to be seated, and to join a swarm of people hovering at the Desk. A big dose of chaos for sure! Once you get past that the service and food are great!
The food, as always, was amazing, and once we were seated the service was great, but we waited over an hour to be seated from our reservation time. I know that this is a busy, popular restaurant, but to wait an hour with a reservation is a bit over the top. Also, if you know that there's going to be a night like that, hire another bar tender!
The food was fantastic, as always, and our server was wonderful, but we waited almost two hours for our 7:30 reservation. When we arrived we were told out table was finishing desert and they'd be done soon. After an hour we checked on our table and we were told that the table was finished, they were clearing and resetting and would be down to get is soon. When we checked back in 30 minutes after that, they told us the same story. It wasn't until almost 9:30 that we were at our table. Coming from the restaurant industry, i understand things happen, tables get overbooked, etc. but don't lie to your customers and continually tell them the table is "almost ready" when it clearly is not.
We arrived on time for our reservation and were told our table downstairs was finishing dessert so it shouldn’t long. We then proceeded to wait 45 minutes and had to go up to the hostess to then be seated at a crammed table upstairs. When I said we were promised a table downstairs the hostess said “yeah well we don’t have one.” I’ve been here many times and I’ve never been treated like this. No apology for the wait time or for the wrong table. The food was good as always, but might re-think our usual Christmas Eve family dinner spot this year to somewhere else.
We arrived at 6:30 for a 6:45pm reservation hoping for a very romantic experience. We had heard the place was renovated. The atmosphere did not fail. After some long minutes checking, we were told our table was not ready so the hostess asked if we wanted to wait at the bar. Knowing we were early, we said of course & were shown the lower level bar b/c it has more openings. At 7:05pm, we asked the bartender to check on our reservations. He never came back to us. By 7:30 we finally made a stink & the hostess came down to bar. She had the nerve to say she was looking for us. She never came to look for us b/c we were facing the doorway & would have seen her. Then she proceeded to show us to a crappy, unromantic table in the lower level. When I asked about our table upstairs she snipped that there were no tables available! We reluctantly took this table. Thankfully our waitress was a delightful and make up for the snippy hostess. The food was also very good. But first impressions, from the hostess, can be lasting and I will think hard if I want to be dealt with by such a rude hostess in the future.
Excellent as always
Had a reservation but they stuck us downstairs all alone in a section where the heat wasn’t working so they weren’t using the space. But then they got busy so thought nothing of sending us to a cold empty room. It was my husband’s birthday and I felt terrible that I had picked this restaurant for our group to celebrate because it turned out to be a a total disappointment. Our food took forever to come out of the kitchen and when it did it was cold and mediocre at best. Very expensive and so not worth it! The waiter was the only one that apologized because he knew we were miserable. Never again!
I love the Inn at lunch time. I particularly love the Inn in cold weather, when the fireplaces are going. This time I came with a group of friends, and we were seated at a round table in the main dining room. The atmosphere was lively but not too loud, the food was delicious, the service friendly.
Although they have 2 lovely levels they crammed all diners into the upstairs dining room. They did not have enough seating for those that had reserved and they tried to give us a terrible duece in the middle of the bar. We told them that was unacceptable and waited for a table in the dining room. They knew how many reservations they had and they should have opened their other room.
Service was poor as the staff, while lovely, was overwhelmed - not enough seating or staff. We never recived the bread even after we requested it. Also we requested that the cappuccinos be brought around the same time as the desserts. We kept asking for our coffees and when we finished our deserts they finally came, but we declined to accept them. We specifically asked and wanted to enjoy our coffee with desert.
This is a beautiful restaurant with excellent food. The owner and management should not be so greedy as to cram in guests and over work their staff.
The food and service were outstanding. The restaurant vibe and decor are gorgeous. One small complaint: we asked to change our table (prior to being seated) because it was so very close to the next table. Once this was remedied, we had a wonderful lunch.
Food was, as always, delicious and our waitress was friendly, efficient and gave excellent service. We were lucky to get a corner table as the noise level is high when the restaurant is busy.
Spending time with school friends - 50 years after graduation
The resteraunt is beautiful! The food and service were very good. The only criticism I have was regarding the noise level and the overwhelming smell of the fireplace.