The Inn at Pound Ridge by Jean-Georges

Food was absolutely perfect. Great vibe.love this place

Busy. Table not ready at our time. Took a long while to get served at bar while waiting. Good atmosphere for most part. Food overpriced and over salted

Service was exceptionally poor
It never happened before
Very strange evening

Sheer perfection

The seating is tight — more suited to an urban setting than a country escape. Tables atop one another make for a less than fully relaxed environment. Service was decidedly challenged: too many tables were assigned to a single server who, as a result, could not be adequately attentive. Add a support staff that seems woefully undertrained and you get mediocre service (at best). Food is delicious — but is overshadowed by service challenges. It’s too bad: the setting and physical space are lovely and charming. But you’ll spend the night waiting (too long) for each course, commiserating with too-close fellow diners about delays, wondering if you’ll get another pour of water or wine, and being disappointed overall that service just doesn’t measure up.

Food was very good except one dish was cold. Front of house was not pleasant. Overall service was poor.

Food always excellent but service has gone downhill in last year or so- it's really lacking & would not be the quality I would expect from a restaurant of this caliber.

Service was disappointing, food was average. We waited more than 30 minutes after appetizers for the main course! Not to mention that 15 minutes after we finished the appetizers another server returned with a fresh serving of our appetizer order which we declined. I am guessing the main course order had not been queued and was done after this. No one was paying attention to the drinks and checking if refills were required. Overall very distracted and inattentive service.

We always go to The Inn for special occasions. This was our wedding anniversary. The Inn never disappoints.

The food was delicious and our waiter was excellent. The hostess when you first walk in was not welcoming at all. Additionally, it was a battle to obtain our car following dinner.

Food was impeccable as always. A great time visiting with family.

Service was deplorable. Food was average at best. Management didn’t appear to take accountability. Won’t be returning.

I normally love Inn at Pound Ridge but my meal this Sunday as super disappointing w/ both the food and the service at a low. The meal itself was not very good (kale salad was barely dressed and butternut squash soup was watery and bland, and the server forgot my French fries) and the delivery of drinks was very slow. I’ll def be back with the hopes Sunday’s visit was an exception to the rules

Service Sunday for lunch was awful. Been there often so this was the exception as it is normally very good. Too arrogant to offer an apology for poor service.

We had a 7:45 reservation. We were not seated until 8:45. The restaurant staff didn’t seem to care about getting us seated. The reservation was made over one month in advance.

The Inn is one of my favorite restaurants in Westchester. The food is spectacular. I just wish is was closer to my home so I could go there more often.

Just a staple for the area. Love the vibe/atmosphere. Really so few things, if anything, like it in mid/southern Westchester.

Host was incredibly rude. I arrived on a quiet weekend night without a reservation with the intent to sit at the bar. Unfortunately, the bar was closed, so my wife and I returned to host station to request a table. The restaurant was unusually quiet with many many open tables, however the hostess requested that we wait while she reviews her arriving guest reservations. We waited patiently for about 5-10min when I returned to hostess to inquire the status of our table. She commented that she needed to wait for all her reservations to arrive before she could seat us. I went into to open table and shared that “she has open seatings available every 15 minutes throughput the evening starting with right now”. I asked, “do I need to make a reservation to be seated at one of the 10’s if open tables ?”, and she commented “yes”. I expressed my incredulousness with her request and told her that I would proceed with charade and booked a table on open table.

Having dined many many times at this establishment, I cannot imagine that they would treat a customer in this manner. I’m a local resident, and although I consider the Inn a excellent dining experience, their front of house choice for the guests first experience after walking through the door should be thought a bit more carefully. The responses I received were completely inconsistent with the reality of the situation and I was certainly not made to feel welcome.

The food was delicious and the service was great! We always love coming here for special occasions or just afternoon brunch.

Excellent food, drinks and people watching. The service is wonderful and attentive. We have yet to have a bad meal and always enjoy. A little pricey but well worth it on occasion.

Usually love this restaurant. This experience was sub par.

Always a great experience. Get the shrimp salad, pork chop, and chocolate cake! Service by Brian, and Isabel was fab! Nelson the GM is hands on and makes sure you have a great evening. Valet team is the fastest anywhere!

Great place! Elegant atmosphere, with a rustic twist. Food was delicious. Terrific place for a special occasion.

My wife and I came here for her birthday this weekend. The food was exquisite. Our favorites were the green pea guacamole and the pear dessert. Both the salmon and Black Sea Bass were prepared well and the flavor profiles went together in interesting ways. Our service was fantastic, even when it got busy. We made it to our movie in Ridgefield with plenty of time to spare!

Consistently the most enjoyable experience - and food quality - in the area. The design of the space is perfection, the perfect blend of country chic and city sophistication. The food is simple, top quality and beautifully presented. Unpretentious perfection!

the food is usually very good but not this time. Cheese burger under cooked in middle and over cooked on outside and cheese was solid - don't know how you could even do that. Very surprising.

Fantastic!

I would recommend this restaurant, but my last experience was uncharacteristically poor. The service was extremely slow with no information from the waiter and the noise level was very loud with a private party that was being held there that did not make the dining experience at the excellent level that I have seen it before. I will be back in hopes that they will not have these issues again!

Been here so many times but this experience was completely sub standard. Sat for too long waiting for our table. Receptionist said she couldn’t find us but we were at the downstairs bar like we said we would. Wait service was ok but there was an uncomfortable amount of time between the first and second course. Kale salad was good but almost too much heat in the dressing, and we like it spicy. When the second course did come, the salmon was lacking any semblance of seasoning and the sirloin cut was really tough. We just couldn’t wait to get out of there and probably won’t be back for a while.

We were very unhappy with the person who seated us at the restaurant . I spite of many empty tables he did not agree to change us to any of them . They were empty till we ended out dinner . He did. One and ask us if we wanted to change sometime in the middle of our dinner and we declined . He said the bookings were cancelled . Hard to believe that so many bookings were cancelled . That totally ruined our experience on a special day .
However I will note that the person who was taking the order somewhat made up for this bad experience . He was wonderful

Lovely place but not the place for an intimate dinning experience, it was very load.

This restaurant is a joke, period. Outrageously priced for mediocre and unimaginative food served in a beautiful restaurant by Ellie May (think flannel shirts with jeans!). Why was this lunch service on a Wednesday not offered the special or 3 course meal for $35??? Lazy chef. Slow service. Restaurant only 1/5 full at prime lunch hour. Never again.

I eat at this restaurant several times a month. The food is creative and delicious. I just wish it were quieter so that we could have a conversation

Great experience as always.

Thought service was very slow. We frequent this restaurant a lot and never had an issue with service before - thank you.

Overall, pretty good. I always think eating at a Jean George Restaurant will be an amazing memorable experience, but usually they're just average meals with a slightly too high check at the end. No complaints though.

Wonderful evening!! Food was super! Great head waiter. Table was tight for 3 people - felt a bit like being on an airplane. Also everyone hits their heads on the lights.

Beautiful space. Fab food. Attentive service. Highly recommend

Start to finish, a truly fantastic dining experience.

We have been here quite a few times and this time was very disappointing the services was not very attentive and my steak was fat and grizzly. The waiter came when we first were served then didn’t return until desert I had at least a half of my steak in a pile the bus server ask if it was okay . We explained how we found the steak and he said he will let the waiter know . The waiter ignored the disappointment and served us tea and dessert and we left. I would not expect the quality of meat that was served nor for it to be ignored . Hopefully this will help their purchasing department when they buy a sirloin.