The Horse and Groom Inn

Commentaires sur le restaurant The Horse and Groom Inn de personnes qui y ont mangé. Selon des cotes récentes.

1. E

   Euan

   Edinburgh1 commentaire

   5.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Really good quality and fast service, will definitely come back
   

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2. S

   Steve

   Londres2 commentaires

   5.0

   A mangé au restaurant aujourd'hui

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   A beautiful place with amazing staff & great food well worth a visit
   

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3. N

   Nigel

   Gloucestershire1 commentaire

   4.0

   Y est allé il y a 2 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Consistency good food over the three nights of our stay. Very friendly and helpful staff. A small menu done really well!
   

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4. M

   Marilyn VIP

   Washington DC4 commentaires

   3.0

   Y est allé il y a 5 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   Server Seemed unwilling to offer food options to meet with dietary restrictions.
   

   The Horse and Groom InnA répondu aujourd'hui

   Our menu (available on our website) states clearly all 14 common allergens and dishes suitable for vegan/ vegetarian diets. We can usually accommodate special dietary requests if we are approached in advance. It's just not possible to amend every dish to suit specific requirements or tastes during a busy service. We can often make small changes to dishes, but what might seem like a small change (eg. omitting an ingredient) can be surprisingly difficult, as chefs will prepare elements of dishes to some extent prior to service starting. For this reason, if you have a specific dietary requirement, we would always encourage contacting us in advance. Substitutions across dishes on our menu are generally not possible. However, call us beforehand if you have any future menu query or requirements.
   

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5. M

   Michelle VIP

   Comté d’Orange8 commentaires

   3.0

   Y est allé il y a 5 jours

   1. Cote globale 3
   2. Nourriture 4
   3. Service 1
   4. Ambiance 1

   Good food. Terrible service! The blistered Padrón pepper, and the aubergine Ratatouille were excellent. The waitress never asked about how I would like my lamb cutlets cooked, as a result they came too well done and tough, but the red wine jus was very nice. Hey, it’s Cotswold, rural and remote. They wouldn’t even call a taxi for me afterwards. Not going back there!
   

   The Horse and Groom InnA répondu il y a 3 jours

   Thank you for your recent visit to the Horse and Groom. I'm pleased that overall your experience with the food was positive. I'm sorry that the way the lamb cutlets were prepared didn't meet your expectations. It is fairly standard for lamb in UK restaurants to be served medium-rare, unless a guest asks otherwise. Owing to our remote, village location, it can take time to locate a taxi company willing to pick up here. We always recommend that guests pre-book taxis, and staff can't do this for guests during service. As a small village pub with high costs, we can't staff a concierge service and provide our food at the prices people are willing to pay. It can sometimes take an hour to book a taxi by phone. I would always strongly recommend booking or arranging travel in advance.
   

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6. K

   Karen VIP

   Londres28 commentaires

   5.0

   Y est allé le 25 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   4th visit to The Horse and Groom and staff and service always outstanding in particular Slavka who is always smiling and pleased to assist in any way. Food is always excellent. It would be an added bonus if you served champagne by the glass as Prosecco is not my thing!
   

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7. N

   Nigel

   Oxford6 commentaires

   4.0

   Y est allé le 18 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Nice evening meal, came for the lobster which was excellent.
   

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8. R

   Renee

   Oxford1 commentaire

   4.0

   Y est allé le 5 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Loved the lunch whilst on a pub walk. Good food at great value and lovely service. Can't fault it, really really good.
   

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9. j

   julie

   Worcestershire1 commentaire

   2.0

   Y est allé le 30 mars 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 2

   Mothers day treat, poor service, no checking to see if every thing was OK. Tastless starter. Roast nothing special, very average, hardly any vegetables or roast potatoes. Very disappointed, felt they wanted to clear up and go home. Will not be recommending
   

   The Horse and Groom InnA répondu le 31 mars 2025

   Hello. I'm so sorry you were disappointed with your recent visit. As you would expect, we were extremely busy on Mothering Sunday. Our plates were - as usual- bursting with mean and vegetables, in fact several guests commented on this. Had you raised with us (we are a small venue and staff were available for you) that you felt our veg portions to be too small, we could easily have provided you with extra. Not saying anything doesn't give us an opportunity to meet your expectations. We certainly don't try to rush our guests, and at 3pm we weren't ruching to go home (we are open until the evening). I hope if you return again that you have a more pleasing experience. However, I would urge you (or anyone) to let us know at the time if you are not happy. We try hard to put things right.
   

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10. R

    Ryan

    Oxford13 commentaires

    4.0

    Y est allé le 30 mars 2025

    1. Cote globale 4
    2. Nourriture 3
    3. Service 4
    4. Ambiance 4

    Great little pub with a good buzz. Food was okay given how busy it was. We struggled with the air freshener in the dining room? Seems an odd thing to have when you’ve got the lovely smell of roast dinners! But we shall return!
    

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