The Horse and Groom Inn

Bewertungen für The Horse and Groom Inn von Gästen, die dieses Restaurant besucht haben. Basierend auf den neusten Bewertungen.

1. M

   Marilyn VIP

   Washington, D.C4 Bewertungen

   3.0

   Vor 3 Tagen besucht

   1. Gesamt 3
   2. Essen 4
   3. Service 2
   4. Ambiente 4

   Server Seemed unwilling to offer food options to meet with dietary restrictions.
   

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2. M

   Michelle VIP

   Orange County8 Bewertungen

   3.0

   Vor 3 Tagen besucht

   1. Gesamt 3
   2. Essen 4
   3. Service 1
   4. Ambiente 1

   Good food. Terrible service! The blistered Padrón pepper, and the aubergine Ratatouille were excellent. The waitress never asked about how I would like my lamb cutlets cooked, as a result they came too well done and tough, but the red wine jus was very nice. Hey, it’s Cotswold, rural and remote. They wouldn’t even call a taxi for me afterwards. Not going back there!
   

   The Horse and Groom InnVor 1 Tag geantwortet

   Thank you for your recent visit to the Horse and Groom. I'm pleased that overall your experience with the food was positive. I'm sorry that the way the lamb cutlets were prepared didn't meet your expectations. It is fairly standard for lamb in UK restaurants to be served medium-rare, unless a guest asks otherwise. Owing to our remote, village location, it can take time to locate a taxi company willing to pick up here. We always recommend that guests pre-book taxis, and staff can't do this for guests during service. As a small village pub with high costs, we can't staff a concierge service and provide our food at the prices people are willing to pay. It can sometimes take an hour to book a taxi by phone. I would always strongly recommend booking or arranging travel in advance.
   

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3. K

   Karen VIP

   London28 Bewertungen

   5.0

   Vor 7 Tagen besucht

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   4th visit to The Horse and Groom and staff and service always outstanding in particular Slavka who is always smiling and pleased to assist in any way. Food is always excellent. It would be an added bonus if you served champagne by the glass as Prosecco is not my thing!
   

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4. N

   Nigel

   Oxford6 Bewertungen

   4.0

   Besucht am 18. April 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   Nice evening meal, came for the lobster which was excellent.
   

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5. R

   Renee

   Oxford1 Bewertung

   4.0

   Besucht am 5. April 2025

   1. Gesamt 4
   2. Essen 4
   3. Service 4
   4. Ambiente 4

   Loved the lunch whilst on a pub walk. Good food at great value and lovely service. Can't fault it, really really good.
   

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6. j

   julie

   Worcestershire1 Bewertung

   2.0

   Besucht am 30. März 2025

   1. Gesamt 2
   2. Essen 2
   3. Service 2
   4. Ambiente 2

   Mothers day treat, poor service, no checking to see if every thing was OK. Tastless starter. Roast nothing special, very average, hardly any vegetables or roast potatoes. Very disappointed, felt they wanted to clear up and go home. Will not be recommending
   

   The Horse and Groom InnBeantwortet am 31. März 2025

   Hello. I'm so sorry you were disappointed with your recent visit. As you would expect, we were extremely busy on Mothering Sunday. Our plates were - as usual- bursting with mean and vegetables, in fact several guests commented on this. Had you raised with us (we are a small venue and staff were available for you) that you felt our veg portions to be too small, we could easily have provided you with extra. Not saying anything doesn't give us an opportunity to meet your expectations. We certainly don't try to rush our guests, and at 3pm we weren't ruching to go home (we are open until the evening). I hope if you return again that you have a more pleasing experience. However, I would urge you (or anyone) to let us know at the time if you are not happy. We try hard to put things right.
   

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7. R

   Ryan

   Oxford13 Bewertungen

   4.0

   Besucht am 30. März 2025

   1. Gesamt 4
   2. Essen 3
   3. Service 4
   4. Ambiente 4

   Great little pub with a good buzz. Food was okay given how busy it was. We struggled with the air freshener in the dining room? Seems an odd thing to have when you’ve got the lovely smell of roast dinners! But we shall return!
   

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8. A

   Andy

   Bristol3 Bewertungen

   5.0

   Besucht am 25. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Welcoming pub with great choice of quality food. Ribeye steak was outstanding.
   

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9. B

   Barry

   Bedfordshire1 Bewertung

   5.0

   Besucht am 9. März 2025

   1. Gesamt 5
   2. Essen 5
   3. Service 5
   4. Ambiente 5

   Couldn’t ask for more from a traditional pub. Prompt service and attentive staff.
   

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10. S

    Steven

    London4 Bewertungen

    5.0

    Besucht am 9. März 2025

    1. Gesamt 5
    2. Essen 5
    3. Service 5
    4. Ambiente 5

    We have been many times and have always had a great time.
    

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