The Hideout

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1. MG

   MarkG

   Los Angeles

   14 reviews

   vip
   1.0

   14 reviews

   Dined on January 22, 2023

   overall1food1service3ambience3

   Bad food and incredible high prices. Misled by the menu posted on open table, the menu on site was different and double the prices! Had to send back 2 out of 4 dishes, terrible. Complained to the manager and was offered a glass of cheap champagne, will never go back to this place!

   The HideoutResponded on February 1, 2023Dear Mark, Thank you for bringing this to our attention and you highlight the many concerns that we want to look into and address with urgency. It is important to us that our guests receive a great experience that we are known for, and we clearly missed the mark. We hope that you will come back and give us another chance, if you do please reach out and we will make sure your experience is perfection. Best,

   Report
2. WJ

   WJRD

   Los Angeles

   14 reviews

   vip
   5.0

   14 reviews

   Dined on December 20, 2022

   overall5food5service5ambience5

   Beautiful, outdoor, waterfall. Relaxing, nice service, terrific burger, avocado toast.

   The HideoutResponded on December 27, 2022We are pleased to hear you had a relaxing visit at the Hideout! Please come and see us again soon. Sincerely, STK Westwood

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3. p

   paula

   Los Angeles

   115 reviews

   vip
   5.0

   115 reviews

   Dined on November 3, 2022

   overall5food4service5ambience5

   Danny is an exceptional food server. We had a lovely afternoon and the ambiance is perfect.

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4. J

   Jayy

   Orange County

   4 reviews

   1.0

   4 reviews

   Dined on October 30, 2022

   overall1food1service1ambience4

   Showed up on time to my reservation and then the host told me it is a 20-30 minute wait because they overbooked their tables. We chose to sit at the bar while we waited and the menu prices are about $10-$15 more expensive than they are online. Picked this place because of the location and price. Immediately left and no one even noticed.

   Report
5. SD

   SanDiegoMan

   San Diego

   74 reviews

   vip
   5.0

   74 reviews

   Dined on October 30, 2022

   overall5food4service5ambience5

   Jose is great -gives excellent service for us every time!

   Report
6. OT

   OpenTable Diner

   Los Angeles

   1 review

   vip
   1.0

   1 review

   Dined on October 16, 2022

   overall1food1service1ambience1

   There was no one there to seat me at 1 pm on a Sunday I had a reservation for 1 PM and got there a couple minutes early. I sat myself at the bar after signaling to the bartender. I then waited nearly 15 minutes for a menu and had to ask a couple times to get one. Someone sat down next to me who is clearly well known to the staff and was given a menu right away and excellent service. Clearly the afternoon bartender was upset because the bar had not been set up for him but that doesn’t mean to ignore customers were sitting there. When I went to leave and let them know to please not no show me on the reservation they couldn’t even figure out how to find my reservation of the system. Very disappointing.

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7. OT

   OpenTable Diner

   New York Area

   2 reviews

   5.0

   2 reviews

   Dined on September 15, 2022

   overall5food5service5ambience5

   Beautiful and relaxing poolside environment. Good drinks and food!

   Report
8. LM

   LauraM

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined on September 1, 2022

   overall5food5service5ambience5

   We visited The Hide Out on several occasions while our Granddaughter was in NICU @ UCLA. Many thanks to our incredible server, Moises. He was Professional, friendly and so very caring about our situation. A true gentleman and asset to The W Hotel.

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9. A

   Akiomatsu

   Chicago

   5 reviews

   vip
   5.0

   5 reviews

   Dined on August 31, 2022

   overall5food4service5ambience5

   Lovely location, almost an oasis. Our server Moises was gracious, professional and made us feel like honored guests. Definitely will come here often

   Report
10. p

    paula

    Los Angeles

    115 reviews

    vip
    4.0

    115 reviews

    Dined on August 16, 2022

    overall4food4service4ambience5

    Server by the name of Felix is excellent. We have had him before but he gets better and better. Attentive and professional. He seems to carry the whole place. We go back because of the great service provided by Felix. Great drinks!!

    Report
11. OT

    OpenTable Diner

    Los Angeles

    29 reviews

    3.0

    29 reviews

    Dined on July 17, 2022

    overall3food5service3ambience1

    The worst thing about this place was the loud blasting music! You could hear it from the street. Thankfully with a couple of requests, we got it down to a moderate level. The best thing about this place was the food. It is pricey but then again everything these days costs so much more. The burger and the egg white omelet were both big hits.

    Report
12. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on June 27, 2022

    overall4food5service4ambience5

    Gorgeous outdoor patio, we loved it so much! Food was delicious but took a while to come out even though there weren’t too many people dining. Our server was nice, but didn’t check on us enough, and another was rather rude when I asked him to take a picture of our group. He said he was busy, which is understandable, but the manner at which he said it was off-putting. The food quality and ambiance made up for the so-so service, though.

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13. R

    Reina

    Los Angeles

    4 reviews

    vip
    1.0

    4 reviews

    Dined on June 10, 2022

    overall1food2service1ambience3

    This place owes me money. The service was almost non existent. My daughter had her UCLA graduation lunch and the hideout was not ready for all these people. Unfortunately, it was horrible for us and I have been trying to call them for a refund. No one has answered my calls.

    Report
14. TM

    TMarie

    San Francisco

    35 reviews

    vip
    5.0

    35 reviews

    Dined on June 8, 2022

    overall5food5service5ambience4

    Love the outside seating! Waitress was so great about recommending the flat bread and churros for my friend but I loved my burger cooked perfectly with terrific egg. God I’m hungry again!!

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15. GF

    GaylynF

    Los Angeles

    11 reviews

    vip
    5.0

    11 reviews

    Dined on May 30, 2022

    overall5food4service4ambience5

    Loved the outdoor area. Good food and nice bar for a lovely day.

    Report
16. OT

    OpenTable Diner

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on May 29, 2022

    overall5food5service5ambience5

    Great outdoor dining spot. The food is fantastic and creative The service is friendly and fun but professional Parking can get pricey but there’s plenty of parking around Unlike other hotel restaurants, it’s very casual.

    Report
17. TO

    TomO

    Los Angeles

    1 review

    vip
    5.0

    1 review

    Dined on May 24, 2022

    overall5food4service5ambience5

    Great outdoor patio, good food and the folks who work there are always helpful.

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18. SQ

    SuzyQ

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on May 24, 2022

    overall5food5service5ambience5

    The Hideout was a beautiful place to have breakfast. Jose was wonderful. He was efficient and kind. He took care of all our needs. Jose made us feel like we were on a tropical vacation.

    Report
19. A

    Abcdefgffj

    1 review

    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience2

    I am really disappointed in the quality of service and food. Food was not good and really expensive. I wouldn’t consider coming here ever again.

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20. SD

    SarahD

    Portland

    1 review

    vip
    1.0

    1 review

    Dined on May 8, 2022

    overall1food1service1ambience1

    Hostess was extremely rude and tried to sit us at a table with two chairs when there were three of us. We asked for another chair and she told me there were no more and told me I could stand. We had a reservation for 3 people. There were also multiple dogs sitting in chairs and on top of the tables. It took over an hour for us to get our food and our food was cold.

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21. OT

    OpenTable Diner

    New York Area

    12 reviews

    vip
    5.0

    12 reviews

    Dined on April 24, 2022

    overall5food5service5ambience5

    Best Sunday brunch

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22. JH

    JenniferH

    Las Vegas

    4 reviews

    vip
    5.0

    4 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5

    Fantastic service, good food although the calamari was overcooked. The setting is fantastic for a casual lunch with upscale casual food. Also delicious cocktails!

    Report
23. OT

    OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on April 18, 2022

    overall5food5service5ambience5

    Felix and Dre are the best

    Report
24. TG

    TroyG

    1 review

    1.0

    1 review

    Dined on April 17, 2022

    overall1food3service3ambience1

    Booked and confirmed with OpenTable and when arrived at restaurant there was no reservation waiting. They had to seat us in an out of the way, dark and cold table with very little service and no ambiance. Poor experience. Recommend not using OpenTable and booking directly with this restaurant based on our experience.

    Report
25. d

    dellapina

    Los Angeles

    63 reviews

    vip
    4.0

    63 reviews

    Dined on April 16, 2022

    overall4food4service4ambience5

    Delicious brunch in a beautiful setting. Crazy expensive.

    Report
26. C

    Chimochan

    Los Angeles

    6 reviews

    5.0

    6 reviews

    Dined on April 15, 2022

    overall5food5service4ambience5

    It was a pleasant surprise to find such a hidden gem very close to my workplace. The food was amazing!

    Report
27. LG

    LeslieG

    Los Angeles

    1 review

    5.0

    1 review

    Dined on March 27, 2022

    overall5food5service5ambience5

    Great Experience!!! The food was excellent as was the service.

    Report
28. J

    Jane

    Los Angeles

    4 reviews

    3.0

    4 reviews

    Dined on March 13, 2022

    overall3food2service3ambience5

    The brunch menu is so eclectic and limited - if you are looking for a farm breakfast or an omelet, or even bagel with lox or an eggs benedict with ham, go elsewhere. Service was barely there - coffee cups so small you are constantly waiting for a refill, and staff seem quite interested in chatting to each other by the bar. The ambiance is fantastic - water features, pool, music.

    Report
29. OT

    OpenTable Diner

    Los Angeles

    4 reviews

    vip
    5.0

    4 reviews

    Dined on March 12, 2022

    overall5food5service5ambience5

    Good nice spot for lunch. Can be a little loud with music but they can turn it down. Had a business lunch here.

    Report
30. SD

    SanDiegoMan

    San Diego

    74 reviews

    vip
    5.0

    74 reviews

    Dined on March 6, 2022

    overall5food5service5ambience4

    Jose us a great waiter! Food always good here. Prices are a bit high.

    Report
31. b

    babs824

    San Francisco

    92 reviews

    vip
    2.0

    92 reviews

    Dined on February 20, 2022

    overall2food2service2ambience3

    First, the menu on the table isn't the one on Open Table. Second, the Bloody Mary's were so hot and full of peppercorns my friend and I couldn't drink them (and I like spicy bloody's). Third, the Pork Belly Benedict was so so. Pork Belly was so rich, I ended up taking it off. Finally, our waiter was very nice, WHEN he was at our table which was very infrequent. I believe they must have been understaffed. The Bus servers were very accommodating. All in all a very disappointing visit. I'm not sure I'll refer The Hideout to anyone, much less return.

    Report
32. K

    Kiley

    Los Angeles

    1 review

    3.0

    1 review

    Dined on January 30, 2022

    overall3food3service2ambience2

    The food is alright, but very over priced. The service was bad, they just didn’t not care about my table at all. Maybe at dinner it’s different, but for lunch I will not be back.

    Report
33. RL

    RandallL

    Los Angeles

    9 reviews

    2.0

    9 reviews

    Dined on January 27, 2022

    overall2food3service3ambience2

    Went for lunch. Hideout is closed. So had to eat at STK. patio was dark and not small with no sun. They were nice to set up a table by this fire pit type thing but overpriced average food. Biggest issue was that the restaurant as you know it is not open anymore. Hard to believe it’s still on here advertised as the original.

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34. NH

    NikkiH

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on January 4, 2022

    overall5food5service5ambience5

    The food was delicious and our service from Felix was excellent. He was very attentive and had a lovely demeanor.

    Report
35. BC

    BouncingCzech

    London

    32 reviews

    4.0

    32 reviews

    Dined on December 22, 2021

    overall4food4service5ambience5

    Good quality quiet lunch, a bit expensive

    Report
36. BR

    BRENTF

    San Francisco

    2 reviews

    vip
    5.0

    2 reviews

    Dined on December 4, 2021

    overall5food5service5ambience5

    All servers are so friendly, great service! Food is always consistently excellent! Atmosphere is perfect!

    Report
37. p

    paula

    Los Angeles

    115 reviews

    vip
    4.0

    115 reviews

    Dined on December 2, 2021

    overall4food4service5ambience5

    Fantastic service! Lovely ambiance and great place for lunch!!

    Report
38. T

    Tavola

    Los Angeles

    26 reviews

    vip
    5.0

    26 reviews

    Dined on November 12, 2021

    overall5food5service5ambience5

    It was a little warm but it was still a great safe place for lunch in open air, all staff masked. Food delicious!

    Report
39. OT

    OpenTable Diner

    Houston

    4 reviews

    1.0

    4 reviews

    Dined on November 7, 2021

    overall1food1service1ambience1

    Very rude staff. Had to leave. Did not eat there. Very loud music at breakfast. Asked them to turn music down. They said we could leave.

    Report
40. AP

    AnneP

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on October 26, 2021

    overall5food5service5ambience5

    We were at The Hideout to celebrate a birthday, and the staff was wonderful! They changed our table to put us in shade, and let us eat at a leisurely pace. We ordered a few slices of the fabulous chocolate cake for dessert, and it arrived topped by a lit sparkler! One of our guests couldn't manage stairs, so our server personally walked us to the lobby via an alternate route. The staff in general and the server in particular could not have been more accommodating. A wonderful birthday party!

    The HideoutResponded on November 2, 2021Hi Anne, thank you for the excellent 5 star review! We love that you enjoyed your visit with us. Next time you visit check out our happy hour with half off cocktails and a small bites menu Monday through Friday from 3pm to 6:30pm, hope to see you there! -STK LA

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