The Herb Box - DC Ranch
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We were seated on the patio near the outside of all the tables. We had a great spot to listen to the live music which was great. His set was relaxing and perfect for a Saturday evening. We ordered a bottle of wine, the pakora and two beef tenderloin entrees. The pakora was a great nibble while enjoying our wine and music. The dinners were perfectly timed and we were never rushed. We will miss having the Herb Box at DC Ranch, but it’s good to know that we can still dine there if we just drive a little further which we definitely will.
Perfect service and food. Going to miss this location
Great food. Hostess was great! Not our previous two experienced.
Food and service always great here. The sun coverage was a little small and the umbrellas were in need of repair and should be bigger. All in all I love this spot.
Took 45 minutes to receive food after placing order. Server was awesome but kitchen was a disaster.
I generally do not complain, but feel I must share our Very disappointing experience at the Herb Box last weekend. We eat here often both pre and post pandemic, but we won’t be going back. While the restaurant was empty, we were seated in the back room at a table for 4, when we were 5. This was the second table offered, while the first was a high top that would have required one of our party to sit outside the door while the table was inside. The table we sat in was Very cramped. We were told the larger tables were all reserved, yet no one sat at any of them the entire time we were there. Drinks were made incorrectly, sent back twice at which point the bartender came to the table and very aggressively spoke to us - made for a very uncomfortable situation. She was beyond rude towards us. Followed by learning they were out of the entree one of our party had ordered, and then the appetizers were missing some of the sauces that make them so tasty (definitely not up to past quality). Entrees were all very good, but by that point we were all very disappointed in how the night had gone.
Beau was great music on deck
Excellent service and great meal!
Thank you for the kind words!
Jesus was our server and he was excellent!!! The patio was nice and the food was very good.
Hi Nancy! Thank you so much for the kind words! Thanks for giving Jesus a special shoutout, we appreciate it! See you again soon!
We went for brunch & lunch the other day. My only issue is, we’re not crazy about the inside, its not attractive at all. The outside is a small patio which we do like. However they don’t have enough umbrellas to keep the tables in the shade so thats a big downside.And the view is really nothing. However the employees are friendly & the food is great! We will definitely go back!
Hi! Thank you for sharing about your experience with us, so glad you enjoyed the food, service & atmosphere! See you again!
Food is good as always. Had a reservation for patio but not available and was seated inside at a table in a busy area. Also there was a rather long wait at the hostess stand and the hostess didn’t seem too concerned, so service could have been better. It usually is, must have been an off day.
Two of our meals (both beef) were overcooked and returned
Herb Box at Market Street is one of our favorites. Never had anything other than an excellent experience.
Hi David - Thank you for the kind words! We love hearing that our guests enjoyed everything during their visit with us! Thank you for being a loyal patron of The Herb Box, see you again soon!
Always enjoy the food. Jesus was a wonderful server!
Brussel Sprout chips are Always a favorite for me ....
We love hearing that our guests enjoy the food & service during their visit! Thank you, see you again soon!
Wonderful lunch menu and excellent food! Great outdoor space
Hi Dawn! Happy to hear everything was excellent during your visit with us! Our patio is the place to be this season - see you again!
Innovative menu in a beautiful setting! We shared the crab dip with plantain chips, crispy shrimp salad, and salmon with quinoa entree. All were prepared to perfection and beautifully presented. Wines were reasonably priced too. Our new favorite place in DCRanch. We will be taking all our out of town guests here for dinner. Music on Saturday night was a plus. Loved it!
Wow! Thank you so much for the kind words! Welcome to the neighborhood! Can't wait to see you again!
Food was excellent and live music gave the perfect ambiance! The fried Brussels sprouts are amazing!
so glad you enjoyed the food & atmosphere during your visit with us! thank you, see you again!
We have been here a number of times--it is one of our favorite area restaurants. This time, our food was not quite as good as previous visits. My sister got a dish she really liked in the past, and it was lacking this time. I got the trout dish, and ended up with a stomachache later--not sure if it was related, but just seemed like something didn't agree with me. In addition, it was a busy night, and our waitress kind of left us alone. At the end, my sister did pass along her feedback, and our waitress said, "Oh, you should have told me. We would have gotten you something else." My sister said to me afterwards, "Well, she didn't return quickly enough to check on us, so I didn't have a chance." That kind of stuff.
That said, the butternut squash enchiladas (short rib enchiladas too) and to die for. And the patio area is very pleasant and lovely.
Hello! Thank you so much for sharing about your experience with us! I am so sorry to hear that your visit was a little off compared to previous times dining with us. We appreciate you sharing this honest feedback with us so we can make adjustments and improve overall. We hope to see you again soon!
The service started off badly as we waited 20 minutes for water and silverware. The manager finally stepped in and initiated service and gave us free appetizers. All and all the food was very good.
Would liked to have more shade on the patio. Umbrellas were in short supply.
A neighborhood favorite with enough menu changes to keep you coming back for those or the old favorites. Disappointed that you have to stand up and walk to the dessert display case to see the offerings, as we were celebrating a birthday and nothing was offered "gratis"
Anyway, we passed as there were no signs or descriptions on the dessert case and no one was around to explain. A good evening, but could have been a bit better. We will give it another try.
Food was soggy, not warm. Not as good as we’ve had before. Service was rushed.
The DC Ranch area was great...All the lights...We enjoyed the Herb Box ...Brought our Seattle friends there.....We will go back again but the music was way to loud to visit...The guitarist was trying to do his best but not really good...We couldn’t wait til he took a break....My suggestion in a place like that ...Tone it down so people can visit 🥴
Hi Donna! Thank you for sharing this feedback with us. We appreciate your honesty so we can make adjustments so our environment is more welcoming for guests. Thanks for bringing your friends from out of town to visit, see you again!
We reserved outside dining .Tge hostess told us no heat lamps because they were done for the season. She said inside was completely booked. She was rude tThw waitress did not care that we were leaving . We just walked out
The food and service is alway exceptional. I didn't care for where we were seated (in front of the kitchen doors), but it was fine and the meal was delicious.
So glad you enjoyed your visit with us! See you again soon!
Great food and very good service
We had a very attentive server, and the food was delivered promptly. The Blackened Shrimp Baja was delicious, but the short rib enchiladas were a little disappointing. We ate on the patio assuming there would be heaters but there were none, so it was a bit chilly. We will definitely be going back - one of our favorite places.
Hi Anne - We love hearing that we're one of your favorites! Thank you for the kind words and honest feedback. See you again, soon!
Food was excellent!! Brussels sprouts chips delicious and addicting. Our server Sara was fabulous, efficient, friendly, wonderful. Will definitely return!
Wow! Thank you for the kind words! So glad to hear our service & food were memorable! We look forward to seeing you again, soon!
Excellent food and service. Hate that restaurants can not fill all their tables due to distancing requirements. Not good for their bottom line but love the space, attention and quiet. Food was excellent. My Friends and Clients are vegan and vegetarian. We all enjoyed the fare! Thank you Herb Box!
Thank you for sharing about your experience with us! We specialize in innovative takes on traditional dishes, and we proudly offer vegan/vegetarian/gluten-free options for guests! So glad you and your friends enjoyed everything during your visit. See you again, soon!
Normally have super good food had the chop salad rather bland taste. My brother had the same and felt the same. The others were happy with their meals. Great service!
I recently had a business lunch at The Herb Box. I made a reservation for 2 people in advance and requested the outdoor patio for safety reasons (even though a bit cold, overcast that day). Unfortunately, when we arrived, we were told that they could not provide a table for just 2 people outside and we were seated at the bar counter. The bar was not open outside so it was more like a "counter" only. It was a bit difficult to talk sitting side by side at a bar counter, but the server was attentive and food is always good.
Very good food and service! However it was very cold out and the hostess wouldn’t let us sit inside, saying they had many reservations for the night even though the indoor dining room was empty both when we arrived and left. Again food and service was very good, but we were outside and cold the entire time while the indoor dining room was empty.
Hello and thank you for providing feedback from you time with us! I am so sorry we weren't able to seat you inside during your visit, this information will be shared with management so this doesn't happen again in the future! Glad to hear the food and service was excellent!
We love the Herb box SC ranch- appreciate the healthy affordable food on the outside deck in a great location! Both food, drink and service typically really good!
Met some friends as always great dinner! We enjoy this location easy for us to get to and meet friends at North Scottsdale. Service was wonderful food was delicious 4 orders: had the steak salad the salmon a wrap and the coconut salad started with brussels sprouts I highly recommend ordering those as a starter!
Great menu choices to share with good company! So glad you enjoyed your experience with us! Come visit us again, soon!
Good food. Nice outdoor space.
We had a reservation via Open Table and the reception said we didn’t even though we showed our email from them. They said it was Open Tables fault and took no responsibility or empathy for ruining our Sunday family meal. Rude and no interest in accommodating us in any way
The food at the Herb Box is consistently good. We've been going for many years and I can honestly say I have never had a bad meal. However, the ever changing managers make for an inconsistent dining experience.
We arrived and were shown to our table outside (which we did request). It was a little chillier than we expected and we asked that a heater be turned on. We were told they only had one working heater. OK. Things happen. We asked if we could be moved to an empty table near the heater and the hostess let us know that the table had already been assigned to us and she couldn't change it. Really? We hadn't sat down yet. We were told that since the had reservations they couldn't change tables. We asked if anyone has specifically requested those two tables and were told no. So what's the problem? We had a reservation, and were already there. Not only did she refuse to accommodate us, but when the next group arrived, she told them to chose whichever empty table they wanted. So of course, they chose one of the empty tables by the heater.
Finally, it was my birthday dinner. It was clearly on the reservation. Yet, the birthday was never acknowledge either verbally or with a dessert offer. Very disappointing.
We spoke with the manager who apologized and said she would take care of us next visit. Why would I come back? She could have taken off an appetizer or made some effort to make up for extremely poor customer service.
As I said. The food is consistently good. Never a problem. The customer service is very hit or miss.
Enjoy the food ... excellent staff... wonderful patio dining
The Herb Box - DC Ranch does offer delivery in partnership with Uber Eats. The Herb Box - DC Ranch also offers takeout which you can order by calling the restaurant at (480) 289-6180.
The Herb Box - DC Ranch is rated 4.6 stars by 748 OpenTable diners.