The Henry Rooftop - Hank's Hideaway

Commentaires sur le restaurant The Henry Rooftop - Hank's Hideaway de personnes qui y ont mangé. Selon des cotes récentes.

1. B

   Brian

   Dallas7 commentaires

   1.0

   Y est allé le 23 mars 2025

   1. Cote globale 1
   2. Nourriture 4
   3. Service 1
   4. Ambiance 4

   Reservation was at 5, we arrived early, didn’t get seated til 5:30 after twice reminding the rude host. After finally getting seated, we never received a dinner menus….really? Had show tickets so we had to leave without ordering dinner. Place was half full and had HORRENDOUS service….VERY disappointing,
   

   The Henry Rooftop - Hank's HideawayA répondu le 31 mars 2025

   Hi Brian, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
   

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2. J

   Jada

   Dallas1 commentaire

   5.0

   Y est allé le 8 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Some of the BEST food we’ve ever had! The restaurant was phenomenal. Service was amazing. We were on the rooftop and had a gorgeous view of the city. I love how it was covered so we could also watch the rain. 11/10.
   

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   The Henry Rooftop - Hank's HideawayA répondu le 11 mars 2025

   Hi Jada, Thank you for your 5 star review and for visiting us at The Henry. We are thrilled you received great hospitality and will see you back again soon!
   

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3. OT

   Client d'OpenTable VIP

   Dallas4 commentaires

   3.0

   Y est allé le 2 mars 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 2
   4. Ambiance 4

   We ordered our dinner shortly after getting our first drinks. We then received our dinner and had finished it in its entirety before the waitress came back. We ordered drinks and water for each of us (that wasn’t there to begin with, the first question was whether we wanted to pay for bottled water). It took around 15-20 mins to get our drinks, the water never came. I’m disappointed because, as a frequent visitor, The Henry has always delivered on the expectation of premium service for their premium prices. However, this time was different. I hope this is an anomaly, because I really like going there.
   

   The Henry Rooftop - Hank's HideawayA répondu le 20 mars 2025

   Hi, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
   

   Ce commentaire est-il utile?

4. N

   Niomie VIP

   Dallas10 commentaires

   5.0

   Y est allé le 22 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great experience perusal. Food ✔️ drinks ✔️ ambiance ✔️
   

   The Henry Rooftop - Hank's HideawayA répondu le 23 février 2025

   Thank you for your 5 star review and for visiting us at The Henry. We are thrilled you received great hospitality and will see you back again soon!
   

   1 personne a trouvé ce commentaire utile

5. B

   Beth VIP

   Detroit 5 commentaires

   5.0

   Y est allé le 17 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The food, ambiance, drinks & service were top notch. This is our favorite place in Dallas!!
   

   The Henry Rooftop - Hank's HideawayA répondu le 21 février 2025

   Thank you for your 5 star review and for visiting us at The Henry. We are thrilled you received great hospitality and will see you back again soon!
   

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6. J

   Jordan

   New York City8 commentaires

   4.0

   Y est allé le 16 février 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Dinner and service was good. It was too loud . Great space .
   

   The Henry Rooftop - Hank's HideawayA répondu le 18 février 2025

   Thank you for visiting The Henry in Dallas. We appreciate you taking time to rate your experience. If there is any feedback on our food or service, please feel free to let us know. We look forward to having you in again in the future!
   

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7. S

   Sid

   Dallas2 commentaires

   3.0

   Y est allé le 15 février 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 5

   The ambiance and views were top tier. Music was a little loud almost like a night club and the food was just okay. I would recommend for drinks with a view but not so much for a date night dinner. I had a good experience overall though.
   

   The Henry Rooftop - Hank's HideawayA répondu le 19 février 2025

   Hi, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
   

   Ce commentaire est-il utile?

8. OT

   Client d'OpenTable

   Dallas3 commentaires

   5.0

   Y est allé le 14 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Great experience, the menu was delicious! We enjoyed our Valentines dinner at the Henry
   

   The Henry Rooftop - Hank's HideawayA répondu le 2 mars 2025

   Thank you so much for taking the time to leave us a 5 star review! We appreciate you dining with us at The Henry Dallas and are thrilled that you received great hospitality. We hope to see you back again soon!
   

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9. D

   Derik

   Dallas1 commentaire

   1.0

   Y est allé le 1 février 2025

   1. Cote globale 1
   2. Nourriture 4
   3. Service 1
   4. Ambiance 1

   Reservations were made and confirmed by the restaurant for outdoor rooftop seating. When we arrived we were then placed inside and were told that the outdoor seating was already accounted for. A complaint was sent through google reviews wheee the GM originally responded and stated they will follow with me. Nobody has followed up at all.
   

   The Henry Rooftop - Hank's HideawayA répondu le 24 février 2025

   Derik, thank you for your feedback and I apologize for the initial lapse in communication. I have responded to your email this morning and I look forward to being able to set things right and have you back in the restaurant, soon!
   

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10. T

    Tiffany

    Grand Boston3 commentaires

    2.0

    Y est allé le 31 janvier 2025

    1. Cote globale 2
    2. Nourriture 2
    3. Service 3
    4. Ambiance 3

    Great vibe and location however the food and drinks were super disappointing:(
    

    The Henry Rooftop - Hank's HideawayA répondu le 19 février 2025

    Hi, Thank you for taking the time to leave us a review. We appreciate all feedback, and we hate that we missed the expectation on your visit. I want to try and make things right and hopefully get you back in the restaurant soon. We will be reaching out via message shortly. Thank you again for your business, Kevan GM
    

    Ce commentaire est-il utile?