The Haunted House Restaurant

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1. MJ

   MarioJ

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food5service5ambience5

   Great place if you like horror movies. Drinks and food was amazing.

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2. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 4 days ago

   overall2food5service4ambience5

   Honestly I was very excited to visit the restaurant. Everything was amazing except that only breakfast or what they called brunch was available until 5pm. We had a reservation at 1:30pm and we were expecting to have lunch. The majority of the breakfast type foods were more dessert-like than anything else. We live it out of the area and would love to try their dinner menu but doubt we'll be up there that late in the day.

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3. BM

   BrieMode

   Cleveland

   1 review

   5.0

   1 review

   Dined on January 31, 2023

   overall5food3service5ambience5

   I was not a fan of the chicken pasta, but their scooby snacks and birdbox chicken sandwich is AMAZING

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4. OT

   OpenTable Diner

   Cleveland

   1 review

   2.0

   1 review

   Dined on January 29, 2023

   overall2food1service5ambience5

   The service and atmosphere were great! Our server knew we were unhappy and tried her best to satisfy us. However the food was horrible. My husband had the lamb chops with broccoli and mashed potatoes. The broccoli was cold, the second portion we were given was drowned in salt. For starters we had the Mac & cheese southern rolls. The noodles were cold and the roll was fried way to hard. However our drinks were good. I say it’s not worth the money only because of the food.

   Report
5. ET

   EveribodiluvsTee

   1 review

   3.0

   1 review

   Dined on January 29, 2023

   overall3food2service4ambience3

   I came there for my daughter's 16th bday with her friends when I was trying to make reservations the email on the phone line is incorrect so I ended up calling and speaking to the owner and he got my party of 8 in so I was very grateful for that when we got there the place was packed nothing more than I expected the receptionist told me somebody overbooked parties and that my 845 reservations was pushed back to 945 that's fine we waited by the time they came to get us for our table we were told we can squeeze a party of 8 into a booth or we can have 2 booths back to back nobody wants to be bunched up eating but our party had to be split up that took away from the fun and togetherness of my daughters birthday gathering with her friends the food was not so good my chicken breast was hard and there was no cutting it with the butter knife there was no seasoning tasted very bland so I sent it back and so was my daughters chicken was over cooked and bland she and her friend sent that back they reordered they took they food to go not so much of a pleasant experience but hey it is what it is

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6. d

   darrellj

   1 review

   4.0

   1 review

   Dined on January 29, 2023

   overall4food4service4ambience5

   It was overall a fun time. We reserved an 8:30 pm table and still wanted 20 minutes to be seated. The food was a bit pricey, but really good. The entertainment was fun. They even had some scary movies trivia for some prizes.

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7. L

   Lynn

   Cleveland

   1 review

   1.0

   1 review

   Dined on January 29, 2023

   overall1food2service1ambience3

   My reservation was for 8:15 I didn’t get seated until 10 after 9, then it took forever to even get water to our table , our apps were burnt to a crisp and our drink came like 10 minutes before we were about to leave , 80$ for 2 burgers and fries lmao . It was a waste

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8. ST

   StephanieT

   1 review

   5.0

   1 review

   Dined on January 28, 2023

   overall5food5service5ambience5

   Every time I go the food and service is so good. Can't wait to go back!

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9. TJ

   TreJoy

   1 review

   4.0

   1 review

   Dined on January 28, 2023

   overall4food5service4ambience5

   We had reservations and were not sat for 20 min after our reservation time and both bathrooms could use some sanitization. With that being said, the food, service after that, the whole vibe and awesomeness of the place 100% made up for those things. We did brunch and the prices were a bit expensive for waffles but they were the BEST waffles I have EVER had in my life so worth it! Cant wait to go back for dinner as I heard it is even better and I believe it!!

   Report
10. MK

    MariaK

    1 review

    5.0

    1 review

    Dined on January 26, 2023

    overall5food5service5ambience5

    It's was amazing for me and my kids the love all the decorations the worker was great very nice can't wait to go again it was my first time

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11. AC

    AdrianC

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 22, 2023

    overall5food5service5ambience5

    Great food, great customer service and great ambience.

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12. OT

    OpenTable Diner

    San Francisco

    6 reviews

    5.0

    6 reviews

    Dined on January 22, 2023

    overall5food5service5ambience5

    So fun. If you like old school horror flicks, this is the place. Food was great, our server was so fun and it was an overall great experience. I would totally go back!

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13. CB

    ClydeB

    1 review

    3.0

    1 review

    Dined on January 22, 2023

    overall3food3service3ambience5

    The atmosphere was excellent. I was very disappointed in the food and the presentation of the food. The price was high for the quality of food that was served. I could of probably overlooked the taste of the food if it had been served in a different way. The name of the food is awesome, however, I felt that some of the food should be shown as something creepy.

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14. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on January 21, 2023

    overall2food3service1ambience2

    We had a reservation at 6:45 pm on Saturday the 21st. We didn't get seated until 7:25pm. When we got to the table we could see they were busy so we waited for 20 minutes until finally it was almost 8:05 pm and I had to ask someone when a waitress would be over to get our drink order. We finally got a waitress 15 minutes later and we decided to order our appetizers and food all at the same time as the drinks. We didn't receive our alcoholic drinks until 10 minutes after the appetizer. The staff was not dressed up like we thought they would be in costumes. Most just had paint on their face. The food was okay. I was not worth the amount of money spent or the time we waited. We came from Pittsburgh to eat hear while visiting some other places, but I don't think I will be back or recommend.

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15. J

    Jennanne

    1 review

    2.0

    1 review

    Dined on January 21, 2023

    overall2food2service1ambience1

    It was very loud, our waitress was given a large party on the other side of the restaurant. She only had time to take it drink and food order and we didn't see her again for over 20 minutes. No one came to check on how our food was, no one gave us refills, and then we were overcharged for food. We had to get another waitress to get our waitress and we had to wait again. When she finally did come she stated that we needed to pay the extra cost since we asked for grilled asparagus instead of fries due to a gluten allergy. We were given 5 pieces of asparagus and charged $8. She did agree to speak to the manager then to get it taken off the bill.

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16. DS

    DawnS

    1 review

    5.0

    1 review

    Dined on January 21, 2023

    overall5food5service5ambience5

    Great staff, theme & atmosphere!!! We will for sure travel back to Cleveland just for The Haunted House Restaurant. The food was top notch. Thumbs up!!!

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17. RK

    RebeccaK

    1 review

    4.0

    1 review

    Dined on January 21, 2023

    overall4food4service5ambience5

    It was wonderful celebrating my son's 27th birthday. I would definitely go back just for the experience at our next birthday that we celebrate. The prices are a little high and the food is okay. We went for the brunch but would love to go there at dinner time one evening if we can make the drive.

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18. H

    Hannah

    1 review

    4.0

    1 review

    Dined on January 18, 2023

    overall4food4service3ambience3

    Overall bill was pricey but experience was fantastic!!!

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19. CC

    CatherineC

    Cleveland

    2 reviews

    5.0

    2 reviews

    Dined on January 17, 2023

    overall5food4service5ambience5

    Awesome experience for my fiancés birthday! Great service

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20. OT

    OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on January 16, 2023

    overall4food5service2ambience4

    Food was surprisingly the best part and reasonable! Atmosphere was cool but so much more could be done with the theme- left me wanting so much more

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21. M

    Mickw1111

    Cleveland

    1 review

    3.0

    1 review

    Dined on January 15, 2023

    overall3food5service2ambience4

    We waited never received the pop corn that is supposed to be given when seated. We even asked for it and never received it. We had to ask for the check because we were finished with our food for 20 minutes and counting without being checked on. Never got a refill or anything. The food is amazing. The service not so much

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22. HR

    HeatherR

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5

    You guys are awesome. We traveled from PIttsburgh for my daughters 16th birthday and you gave her a great experience!!

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23. C

    Chainsaw

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Came for my daughter’s birthday. She had a blast! We’ll decorated and fun atmosphere. Be prepared for it to be full on weekends and make reservations. We can’t wait to go back! Oh and the food was great too!

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24. HP

    HannahP

    Columbus

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    The waffles were awesome for their brunch / dinner menu! Definitely recommend

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25. N

    Nessa

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience5

    Everything was absolutely amazing from the welcoming to drinks to food, the waitress, atmosphere, the music shout out. I will definetly go back!!!

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26. LM

    LornaM

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service5ambience3

    The food was very good as well as the drinks. The ombveienc was spectacular, that is whyvI went!!!!!

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27. SO

    SOMO10

    Columbus

    4 reviews

    5.0

    4 reviews

    Dined on January 14, 2023

    overall5food4service5ambience5

    Overall very good experience, fun place, lively. Food mediocre at best, but very well presented. Looked amazing. Our service was great and we had a lot of fun. Great atmosphere.

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28. RS

    RickS

    1 review

    3.0

    1 review

    Dined on January 13, 2023

    overall3food4service1ambience4

    Let's start with the food. The food was great! Every plate ordered was really good. Now the ambience, it was great for a normal night. My issue was it was Friday the 13th. Yes there was a discount for wearing a jason mask or shirt. We did have to tell the waitress about it because she had no idea. But aside from that the missed opportunity on making it different in any way at all is strange. No decoration or costumes at all. Now the worst part, the service. After being seated it took 15 minutes to get a drink order. Then another 20 to actually get our 4 WATERS! Not one time did we get refills. When our food finally arrived we had no silverware. So I found another staff member to ask for some because I couldn't find our waitress. They then gave us PLASTIC silverware! Kind of hard to cut the "stranger things and pennywise" with that! Had to ask for our check and boxes. She literally shoved the boxes in the kid next to our tables face and got rude when he asked what they were for. Great food, missed opportunities and bad service. Disappointing because we spent my daughter's 16th birthday here and it was a letdown.

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29. OT

    OpenTable Diner

    Cleveland

    1 review

    4.0

    1 review

    Dined on January 13, 2023

    overall4food5service2ambience5

    Love the ambience. Love the food. Not sure if they are having staffing issues? We were early on our reservations, and seated 20 min after our reservation. I understand why. They just do not turn tables timely. It was a while before we got our drink order in. It was a while before we received water. It was a while before we could order our food. Our drinks did not come until after our main dishes were served. We did not receive utensils and I had to request them twice while our food sat and got cold. It’s unfortunate that the service was so poor. I looked forward to this experience and left deflated. I hope they get the service down because the food and the ambience was spectacular. Before going again, I will definitely check reviews on service because it is a drive to get there and not worth a second trip if it is poor.

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30. W

    Wwsgg

    1 review

    1.0

    1 review

    Dined on January 13, 2023

    overall1food3service1ambience3

    You know you are in trouble when you finish your meal before you get the beer you ordered at the start of the evening

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31. NO

    NightOut

    Cleveland

    16 reviews

    4.0

    16 reviews

    Dined on January 13, 2023

    overall4food4service4ambience5

    This is a place if you like spooky and scary stuff. It is a fun place for all ages. Everywhere you look there is something to look at. The drinks were fun and spooky

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32. HS

    HeatherS

    1 review

    1.0

    1 review

    Dined on January 13, 2023

    overall1food1service1ambience1

    We. Are 5.5 hours to eat here. Very rude staff. Took forever to get food. Forgot half our order. Wasn’t a very pleasant experience

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33. AL

    AllieL

    Cleveland

    8 reviews

    3.0

    8 reviews

    Dined on January 12, 2023

    overall3food1service3ambience5

    I ordered the lamb chops at market price and the item did not come as described. There was no chimichurri sauce as described and when I asked about it our waitress pointed to the sprinkles of fresh parsley and said “Isn’t that it?” I also ordered the lamb chops to be medium and they were definitely well done, no pink. There were actually 2 orders of the lamb chops total at the table and they both had the same issues. When I thought about it I shouldn’t had been surprised because when I asked the waitress if she recommended the lamb chops/ the seafood pasta she rolled her eyes and said “definitely the lamb chops, that seafood pasta should just be called shrimp pasta because there isn’t even any salmon on it.” That right there told me the food doesn’t come as described. It was my bday dinner so I was highly disappointed. Lastly the to-go box she brought to the table was either splashed with dried up sauce on the outside/ had mold on it, so I had to ask for a new one. Unfortunately this experience was just not what I hoped for. The ambiance and concept is great though so kudos for that.

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34. KA

    KATRINA

    1 review

    5.0

    1 review

    Dined on January 10, 2023

    overall5food5service5ambience5

    Was just great food, our server was amazing, and the theme was perfect!

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35. OT

    OpenTable Diner

    Miami

    1 review

    2.0

    1 review

    Dined on January 8, 2023

    overall2food1service3ambience3

    Chicken and fries did not taste good. I want my money back. The special drink with the dry ice did not taste good.

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36. H

    Hadfun

    Cleveland

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Great place for my 19 year old daughter’s birthday celebration.

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37. GR

    GrantR

    Cleveland

    2 reviews

    4.0

    2 reviews

    Dined on January 8, 2023

    overall4food4service4ambience4

    Overall , very good. Food was pretty good, drinks were good but a bit pricy, not too bad. Its more of a horror movie decor then a haunted house but well done. We would go back

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38. AK

    AmyK

    1 review

    4.0

    1 review

    Dined on January 8, 2023

    overall4food4service5ambience4

    Cool atmosphere. Just wanted more. Morgan, our waitress was awesome! Fun night.

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39. MI

    MarkI

    Cleveland

    16 reviews

    vip
    3.0

    16 reviews

    Dined on January 8, 2023

    overall3food4service2ambience4

    Our group was seated about 15 minutes after our appointed reservation time, and we waited about another 15 minutes before anyone attended to us. Drinks were slow to arrive and one of our party waited at least 10 additional minutes for their drink. We asked for popcorn when others seated around us had their popcorn brought right away, automatically it seemed. We ordered appetizers to share, asked for little plates and they handed us more empty popcorn cardboards, which we already had because we’d ate all the popcorn. Now we had 8 empty paper boats.That was odd. When the food came, only three of the four entrees came right away. Then we had no silverware and the person delivering the late plate promised silverware. We waited about five minutes. Then we asked another employee for silverware and they walked past us twice before going back to the kitchen for silverware and a huge stack of napkins, enough for 13 people. Those with pasta dishes felt disappointed. We were never asked if we wanted dessert, just handed the check as we finished our food. My assumption is they are understaffed or they hire rookies and don’t train their staff. Food was nice - nacho plate appetizer was the highlight! I highly recommend it.

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40. J

    Joshua

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5

    Great staff, amazing food! I would highly recommend it to everyone!

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