The Hampton Social - River North
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Had a great evening. Food was delicious and ambiance was refreshing! Will definitely be going again!
Our server was rude, cold and pushy. I fully understand it’s hard times, and can be more tense now due to COVID. However, I don’t think that’s an excuse to roll your eyes at a customer, walk away when they are handing you a card to run, and not get an order correct/offer an opportunity to fix it. The food was amazing, ambiance was wonderful, but our server was awful and projected her terrible mood/energy onto us. A server can make or break an experience, I won’t be returning for in dining.
Thank you for taking the time to share your experience. I want to apologize for the poor service you received. We pride ourselves on the hospitality provided to our guests by all members of our staff. Times are more stressful for everyone and our staff is not excluded from being subject to the challenges that comes from serving the public in a pandemic but our goal is to try harder and do more to be nicer and more welcoming. We appreciate the feedback and will use it to improve for the future.
I wish the deviled eggs & avocado and corn pizza were still on the menu!! They Rock!!
The food was really good. Didn’t like the forced gratuity. We had two reservations but because we asked to be close together, each table was hit with the 18% gratuity and then we were asked to leave after a certain amount of time expired.
Tracyj, thank you for taking the time to leave your review. We do advertise the gratuity for parties of 6 and greater as well as the time limits we must place on tables due to our diminished occupancy requirements. We're glad you enjoyed your meal but we're sorry that those stipulations rubbed you wrong.
Covid breeding ground. People were packed in here a foot apart. I get it was a Saturday and the brunch crowd was still out, but 3pm was ridiculously loud. I had to shout to my wife to hear anything. The food was great though.
TimS, thank you for taking the time to share your experience. Because we do not want to jeopardize the livelihood of our staff and because our guests' health is paramount, we are very diligent about adhering to the state and city's guidelines on spacing and protective measures. We appreciate the feedback on sound levels and we are glad that you enjoyed your meal.
Good dining experience! Lively atmosphere, lots of people, good brunch spot.
SherS, thanks so much for this 5-star review! We're glad you had a lovely dining experience. We appreciate you stopping in for brunch and we hope to see you once we re-open.
Lola was a great server, the hostess were so accommodating for my cousins surprise 30th Birthday Brunch
Kandise, this is such a great review! Thank you for choosing us to celebrate your cousin's birthday. We're glad that we could help make it all the more special. We love hearing the kind words for Lola, we'll be sure to send them her way!
Good food and service
Food and drinks were delicious for a fair price. This is my second visit. The waitress was not very attentive to our table and seemed to be rushing us to order, barely came back to check on us. If not fir this, rating would have been all stars.
Very enjoyable brunch!
WilliamO, thanks for this 5-star review! We're glad you enjoyed brunch and we hope you come back to dine with us again.
Good food, drinks and atmosphere.
Thanks so much for this nice review! We're glad you enjoyed your visit. We hope to see you once we re-open.
Good lunch spot near the East Bank Club.
First time going, and everything was amazing! Me and my family enjoyed it.
Britbrat, thanks so much for this great review! We are always happy when first-time guests have an awesome time. We appreciate the recommendation and we look forward to seeing you again.
They sat six people right next to us. When more people showed up they put them at the next table. No social distance.
Was a little disappointed we had to wait about 10-15 mins to be seated when we had a reservation, which cut into our time limit on our table
Thank you for taking the time to share your experience. We're sorry you had to wait longer than expected to get seated. We are always trying our best to minimize the wait for our reservations. Please be assured that the table occupancy time frame does not begin until you sit down at the table, not when you check in. We hope you'll give us another opportunity in the future to make a more hospitable impression.
Everything was great
Food was fantastic! I ordered island chicken sandwich and it was very fresh, delicious, hot fries, everything perfect! The server was also very nice and took good care of me and my friends. I will go there again.
nellys, sounds like you had a great visit all the way around and we're so glad! The Island Chicken Sandwich is a fan favorite so we're glad you enjoyed it. We are happy to hear that your service was on point, we appreciate the recommendation and we look forward to seeing you again.
Great food and Great atmosphere. Our table was readily available when we arrived.
JacquelineM, thanks for this nice review! We're happy to hear you enjoyed your visit. We appreciate the recommendation and we hope to see you again soon.
Such a great environment! Service was phenomenal, everyone is so friendly and accommodating!
While the seating and drinks were pretty good, the food was not good at all. I had the shrimp tacos which had absolutely no flavor and only one or two pieces of little shrimp in it. The taco shells themselves were chewy and felt like they had been sitting around for days. Would not go back.
lunac, thank you for taking the time to share your experience. While we're glad that the ambiance and cocktails hit the spot, we're sorry to hear that your meal left you unimpressed. We are always striving for our cuisine to be just as exceptional as service and environment, so if that failed to be the case during your visit, I apologize. We'll discuss the issues raised with our Executive Chef to improve for the future.
Delish!! And such a good vibe. The breakfast burrito was amazing and so was the French toast.
Very cute motif, frozen rose drinks are great. I hear the lobster rolls are delicious!
Great belated bday brunch. Atmosphere was nice, food was great and they seriously considered COVID.
The service was outstanding. We got seated by the lounge area next to the guy on the guitar and it felt like live music in covid time - a rare occasion these days. The drinks were delicious- frose all day baby!
ClaudiaU, thank you for this great review! We're glad that you snagged the Front Lounge where the guitarist sings and we're happy to know that you enjoyed the entertainment, the cocktails and the vibe. We look forward to your next visit.
I had a great experience at the Streeterville location, so I tried the River North location. I had the same fantastic experience. The food was amazing. I ordered the kale salad (again) with fried chicken cut up over it. I also tried the creamy, yummy mac and cheese. I’m actually hooked on Hampton Social and plan to be back very soon.
ChereAmour, this is such an awesome review! Thank you so much! We appreciate the love at both of our downtown locations and we're happy to hear that both experiences were top-notch! We look forward to seeing you again.
The restaurant has a nice atmosphere and vibe. I went for Sunday brunch and the food selection was good as was the food. The alcoholic beverages were very overpriced. The service was good and the live music was enjoyable. I would go back and try the dinner menu.
The waiter and waitresses were nice, the seating staff was rude. The food was okay but they could not accommodate our seating.
Marilyng, thank you for taking the time to share your experience. I'm sorry that your seating request could not be accommodated. We always try our best to honor requests put forth by our guests but if it was not possible during your visit, I apologize. We hope you'll stop back in to give us another opportunity to make a better impression.
I was a little disappointed that we were not able to take pictures in front of the popular walls because people were eating by the walls. Otherwise everything was great!
DawnG, thank you for taking the time to leave a review. We're glad that you enjoyed your visit. Please feel free to stop in during a less busy time where the wall of Rose all Day will be available for pics.
The noise level in the restaurant was unbelievable. The people and the live music made it incredibly difficult to hear and talk to the wait staff with our masks on. We had to scream to hear each other at our table.
JuliaD, thank you for sharing your experience. We definitely appreciate the feedback on the acoustics and the noise level. We may not have taken into account the difficulty of masks coupled with live music. We will use this information to improve for the future.
This place was very energetic ! The food was amazing!!! The drinks are great!! The staff there is great as well!!
E1215, thanks so much for this 5-star review! We're glad the energy was good for you and that the food and drinks hit the spot. We hope to see you again.
Nautical decor. Really cute. Masks and social distancing done. Felt safe. Unique cocktails for brunch. Good food. Clean.
Went for my sister birthday. We had a blast! Food, atmosphere, drinks and service was great!
Thank you for this great review! We appreciate you and your sis choosing to celebrate her birthday with us and we're glad that we helped make it all the more special. We hope to see you before her next birthday.
The hostess was extremely rude and gave so much attitude coming in. Not helpful with any request. Upon finally speaking to manager we got a better table and the experience was great. A hostess should be inviting and she definitely wasn’t that. The waitress was great and the food was amazing. But that’s why I gave a low review because of the hostess.
It was such a wonderful experience with my best friend. First time there!! I celebrated my birthday at this location for the first time.
We appreciate you celebrating your birthday with us and I'm glad that we helped make it all the more special. We hope to see you again.
Very nice, Thank you!
Post birthday brunch. Sucky
There was a musician singing it was delightful!
Our waiter was exceptional!!
I attended two small birthday dinners on this night. On waiter in particular refused to wait on use. Kerry took over our table, for both events because the other waiter completely dismissed us!! The manger Seth, was made aware of this. He made sure that we received everything that we needed. What began as a horrible experience, turned out great at the end. Thank you Kerry and Seth for all of your efforts
TaneshaH, thank you for taking the time to share your experience. I want to apologize for the poor service you initially received when you sat down. We want and train every server to treat our cherished guests the way they would treat people who they've invited to dine with them in their homes. We're happy that the manager and your subsequent server course-corrected and we will be sure to address the missteps in service with our team to improve for the future.