The Grounds of Alexandria Cafe

The Grounds of Alexandria Cafe 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. M

   Michelle

   悉尼2則評論

   5.0

   在今天用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Delightful place! Very busy but very well run. Food came promptly and was delicious. The lanes were lovely.
   

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2. Z

   Zoe

   悉尼1則評論

   5.0

   在今天用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Booked the afternoon tea for a friends 40th birthday and it was the most special afternoon. The staff were very tentative, cannot fault the service despite it being very busy, food was amazing and great value for money. Overall 10/10 experience.
   

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3. R

   Renee

   陽光海岸1則評論

   4.0

   在今天用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   Food was delicious, I think they get too busy to take care of personal food and drink request though.
   

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4. R

   Rachelle

   悉尼1則評論

   4.0

   在7天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   Whilst the food and coffee is generally great. And I do love going to the grounds. I found today even though we booked and got there at 8:30am it was already busy. They took our coffee order on arrival. But didn’t come to take our food order for a further 30 minutes. (9:00) following on our breakfast came out another 30 minutes later. Quick given the circumstances, although my child’s meal was cold along with a few other items on plates including bacon. Making it like I was chewing cold greasy leather. (9:30 at this point) 15 minutes later we had servers coming to our table trying to rush us out because they needed the table.
   

   The Grounds of Alexandria Cafe已在6天前回覆

   Hi Rachelle, Thank you for taking the time to leave us a review. We're sorry to hear you experienced some delays when ordering and receiving your food. I can see you were part of a larger booking, which might have contributed to a longer wait than we’d usually expect for food from the kitchen. I’ve shared your comments about the cold food with our kitchen team—had we been made aware at the time, we would have done our best to rectify it immediately. While we do have seating time limits in place to ensure we can accommodate all our bookings, I’m sorry to hear you felt rushed. That’s certainly not the impression we want to leave. We truly appreciate your feedback and hope to welcome you back for a much-improved experience. Best regards, The Grounds Team
   

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5. K

   Katie

   悉尼2則評論

   2.0

   在7天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 2
   4. 氛圍 3

   Expensive for what it is food wise. Crowded. Slow service. Got coffees waited 25 minutes for cakes. Very overrated would not recommend
   

   The Grounds of Alexandria Cafe已在6天前回覆

   Hi Katie, Thank you for taking the time to leave us a review. I'm sorry to hear you were disappointed with your visit and experienced some wait times. We appreciate your feedback and truly hope to provide a better experience on your next visit. Best regards, The Grounds Team
   

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6. J

   John

   布里斯班2則評論

   5.0

   在2025年5月1日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   The food, service and atmosphere were all anazing.
   

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7. L

   Lois

   悉尼1則評論

   4.0

   在2025年4月30日用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 5
   4. 氛圍 5

   We arrived and were seated in good time. However, when we placed our order (there were 5 adults), we were told that 2 of the meals we ordered were not available. The menu was not particularly extenstive, so I literally had to settle for a bowl of chips and a smoothie. After our meal we went for a walk and saw the animals which the 4 toddlers enjoyed. Then we went to see the bird which is in another area. We were basically told that we weren't supposed to go in there if we hadn't ordered a meal in there. The fact that we'd paid a lot of money for a 'just ok' meal in the cafe didn't seem to matter. Other than this, we enjoyed seeing the snow white display. This was very beautifully done.
   

   The Grounds of Alexandria Cafe已在6天前回覆

   Hi Lois, Thank you for taking the time to leave us a review. I'm sorry to hear that some of our menu items were unavailable during your visit—we do hope everything will be available for you next time. Our resident macaw, Fluffy, lives in the Potting Shed and is typically only viewable to guests in that area. This helps us manage foot traffic and avoid crowding in the restaurant. Thank you for your understanding, and I'm so pleased you enjoyed our Snow White display! We appreciate your feedback and hope to welcome you back soon. Best regards, The Grounds Team
   

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8. E

   Elaine

   London4則評論

   5.0

   在2025年4月28日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Excellent breakfast and service. I couldn't fault it. It was very good value for money.
   

   The Grounds of Alexandria Cafe已於2025年4月28日​回覆

   Hi, We really appreciate the 5-star review—thank you! It means a lot to us that you took the time to share your experience. We're glad you enjoyed your visit and hope to see you again soon! All the best, The Grounds Team
   

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9. M

   Marieka

   新南威爾士州2則評論

   3.0

   在2025年4月27日用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 5
   4. 氛圍 3

   Cafe was great - food delicious - quick service despite being busy ! A little loud but overall a good experience.
   

   The Grounds of Alexandria Cafe已於2025年4月28日​回覆

   Hi, Thank you for the great review and the 3 stars! We’re glad you had a positive experience. If there’s anything we can do to make your next visit a 5-star one, feel free to let us know! All the best, The Grounds Team
   

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10. G

    Grace

    悉尼2則評論

    1.0

    在2025年4月26日用過餐

    1. 整體 1
    2. 食物 4
    3. 服務 4
    4. 氛圍 1

    A good experience entirely ruined by the lack of accessibility. Baby change is in the men’s toilets. Not only is this the poorest of planning, the toilet were filthy dirty, foul smelling and the change table unsteady and frankly disgusting. When questioned why this was the case staff were blunt and unconcerned yet every man in the queue for the same bathroom was horrified. The changes made to the outside areas meant we could no longer walk around with our pram. Having one exit and entry point made the Laneway overcrowded and uncomfortable and at certain points massively over full. No one with a wheelchair or pram can comfortably use your facilities any more which is a shame as the food was great and it used to be one of our favourite breakfast spots. I am very keen to understand how The Grounds can justify the complete lack of accessibility. We won’t return.
    

    The Grounds of Alexandria Cafe已於2025年4月27日​回覆

    Hi Grace, Thank you for your feedback. Could you please reply with your email address so one of our managers can get in touch with you directly regarding your concerns about accessibility? We’d really appreciate the opportunity to discuss this further with you. The Grounds Team
    

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