The Grounds of Alexandria Cafe

Le recensioni di The Grounds of Alexandria Cafe delle persone che hanno visitato e mangiato al ristorante. In base alla valutazione recente.

1. L

   Lois

   Sydney1 recensione

   4.0

   Visitato 1 giorno fa

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 5
   4. Atmosfera 5

   We arrived and were seated in good time. However, when we placed our order (there were 5 adults), we were told that 2 of the meals we ordered were not available. The menu was not particularly extenstive, so I literally had to settle for a bowl of chips and a smoothie. After our meal we went for a walk and saw the animals which the 4 toddlers enjoyed. Then we went to see the bird which is in another area. We were basically told that we weren't supposed to go in there if we hadn't ordered a meal in there. The fact that we'd paid a lot of money for a 'just ok' meal in the cafe didn't seem to matter. Other than this, we enjoyed seeing the snow white display. This was very beautifully done.
   

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2. E

   Elaine

   Londra4 recensioni

   5.0

   Visitato 3 giorni fa

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 5

   Excellent breakfast and service. I couldn't fault it. It was very good value for money.
   

   The Grounds of Alexandria CafeHa risposto 3 giorni fa

   Hi, We really appreciate the 5-star review—thank you! It means a lot to us that you took the time to share your experience. We're glad you enjoyed your visit and hope to see you again soon! All the best, The Grounds Team
   

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3. M

   Marieka

   Nuovo Galles de2 recensioni

   3.0

   Visitato 4 giorni fa

   1. Complessivo 3
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 3

   Cafe was great - food delicious - quick service despite being busy ! A little loud but overall a good experience.
   

   The Grounds of Alexandria CafeHa risposto 3 giorni fa

   Hi, Thank you for the great review and the 3 stars! We’re glad you had a positive experience. If there’s anything we can do to make your next visit a 5-star one, feel free to let us know! All the best, The Grounds Team
   

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4. G

   Grace

   Sydney2 recensioni

   1.0

   Visitato 5 giorni fa

   1. Complessivo 1
   2. Cibo 4
   3. Servizio 4
   4. Atmosfera 1

   A good experience entirely ruined by the lack of accessibility. Baby change is in the men’s toilets. Not only is this the poorest of planning, the toilet were filthy dirty, foul smelling and the change table unsteady and frankly disgusting. When questioned why this was the case staff were blunt and unconcerned yet every man in the queue for the same bathroom was horrified. The changes made to the outside areas meant we could no longer walk around with our pram. Having one exit and entry point made the Laneway overcrowded and uncomfortable and at certain points massively over full. No one with a wheelchair or pram can comfortably use your facilities any more which is a shame as the food was great and it used to be one of our favourite breakfast spots. I am very keen to understand how The Grounds can justify the complete lack of accessibility. We won’t return.
   

   The Grounds of Alexandria CafeHa risposto 4 giorni fa

   Hi Grace, Thank you for your feedback. Could you please reply with your email address so one of our managers can get in touch with you directly regarding your concerns about accessibility? We’d really appreciate the opportunity to discuss this further with you. The Grounds Team
   

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5. C

   Chris

   Sydney3 recensioni

   4.0

   Visitato 5 giorni fa

   1. Complessivo 4
   2. Cibo 5
   3. Servizio 4
   4. Atmosfera 4

   Can’t fault the food or coffee, it’s all great. On this occasion they didn’t have salmon and had to substitute it with bacon but everything was still delicious.
   

   The Grounds of Alexandria CafeHa risposto 4 giorni fa

   Hi, Thank you for the great review and the 4 stars! We’re glad you had a positive experience. If there’s anything we can do to make your next visit a 5-star one, feel free to let us know! All the best, The Grounds Team
   

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6. S

   Sarah

   Gold Coast3 recensioni

   3.0

   Visitato 6 giorni fa

   1. Complessivo 3
   2. Cibo 2
   3. Servizio 5
   4. Atmosfera 3

   The Grounds of Alexandria is my favourite cafe to visit when I come to Sydney, but is it getting busy and this is not without its down points. There is very often a large crowd, and navigating your way through all the Insta snappers can be tedious. On today’s visit, the service was excellent, as is the usual experience. Everyone from the lemonade man to the parking attendants to security and the servers - they were all friendly, efficient and welcoming. The food - came out in reasonable time given how busy it was, but our fries and my dory sandwich were pretty much cold. Usually I’d say the food is excellent, today it was average. The Snow White theme is pretty, well worth a look. I bought some roses from the florist, they’re beautiful and were well presented. The thing I least enjoy about this venue is the toilets. They’re dark/not well lit and not very clean. The seat in the middle stall was only hanging on by one screw and when sat on, slid off the porcelain bowl.
   

   The Grounds of Alexandria CafeHa risposto 4 giorni fa

   Hi Sarah, Thank you for taking the time to leave us a review. Weekends are our busiest time, so we're sorry to hear that this impacted your experience. To help manage the flow of people in the laneways, we've implemented guest-only access, but we understand it can still get overwhelming. We're really pleased to hear that you received great service from all areas of The Grounds—thank you for acknowledging that. However, we're disappointed that your food didn’t meet expectations. If it had been brought to our attention at the time, we would have done our best to resolve it for you immediately. Thanks again for your feedback—we truly appreciate it. The Grounds Team
   

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7. K

   Kim

   Sydney2 recensioni

   5.0

   Visitato il giorno 23 aprile 2025

   1. Complessivo 5
   2. Cibo 5
   3. Servizio 5
   4. Atmosfera 4

   Always pleasing, fast delivery of food and great customer service Would highly recommend but book ahead of time
   

   The Grounds of Alexandria CafeHa risposto 7 giorni fa

   Hi Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

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8. H

   Hiu Hon

   Londra1 recensione

   5.0

   Visitato il giorno 23 aprile 2025

   1. Complessivo 5
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 3

   Overall pretty good. The food was good, but we got there at 3pm and a lot of the cakes were sold out, but the one we ordered was still good. So tip for anyone going is to go earlier than we did.
   

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   The Grounds of Alexandria CafeHa risposto 7 giorni fa

   Hi Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

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9. S

   Shabbar

   Sydney1 recensione

   4.0

   Visitato il giorno 23 aprile 2025

   1. Complessivo 4
   2. Cibo 4
   3. Servizio 3
   4. Atmosfera 5

   Great ambiance. Food plating was excellent. Flavour were 10/10. Had a great time.
   

   The Grounds of Alexandria CafeHa risposto 7 giorni fa

   Hi Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

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10. D

    Danielle

    Sydney1 recensione

    5.0

    Visitato il giorno 22 aprile 2025

    1. Complessivo 5
    2. Cibo 5
    3. Servizio 5
    4. Atmosfera 5

    Our breakfast was delicious, coffee is always the best here and the staff were amazing! Can’t wait to come back, thanks guys.
    

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    The Grounds of Alexandria CafeRisposta inviata il giorno 22 aprile 2025

    Hi Thank you for taking the time to leave us a 5* rating! See you next time. The Grounds team
    

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