Mon–Fri 11:30 am–8:00 pm
Sat, Sun 11:30 am–9:00 pm
The staff was incredible, they were friendly and went out of their way to ensure our group had a fabulous experience. Ramon was an attentive and gracious server. The food was delicious!
Great location. Restaurant living off its location and tourist trade. . Place was almost empty at 7:30 on a weekday. Service was very nice. Food ok but overpriced. Decent wine list.
Based on our short visit to SF we could have made better choices.
Great customer service!
Good food and ambiance. I felt like I was on a cruise ship. Great chowder! Will come back again.
For a seafood restaurant I was surprised that the halibet was dry and the seafood combo was mostly calamari.
Fantastic service and very good food. I am very pleased. Had clams for starters and Maine lobster afterwards. Enjoyed it very much.
The food was kind of a disappointment for the overpriced meal. Very expensive place. We thought the food would be really good. Won’t be going BACK
Everything was great!!!
Ambiance was worn out. Staff was rushed, even though there weren't that many people in the place. I should have known it would be average when there was space available at the last minute at a restaurant at Fisherman's Wharf.
Don't be discouraged by the street appearance, this restaurant is beautifully re-stored upstairs and the owner is still remodeling. Our table was super, right on the window watching the sun set towards the Golden Gate Bridge. The clam chowder was excellent, I had the wedge salad, very nice, crisp and cold! For dinner, we had some fresh oysters ($3.5) each and the seafood platter, to try several items.
The drinks are moderately priced and were a good strong pour. Service was helpful and spot on. All in all a great dinner for two, with drinks, one appetizer each, splitting an entree, under $90.00
I ordered the Grotto Louis Combo Salad for $42.00 and was very disappointed. It was supposed to be Crab and Shrimp salad and I could tell you I got 6 maybe 7 bay shrimp and possibly, if put together, the equivalent of 3 pieces of crab (small pieces at that). This was certainly not worthy of the hefty price tag. In addition, there was hardly any dressing and the lettuce was cut way too big. Such a disappointment for me since I've patronized this establishment many times. I wanted to try something new and was not happy at all.
Went here with my husband and teenage son. Service was very friendly. Facilities are clean. We got a window table overlooking the bay. Ordered clam chowder which was really good. My son got the chicken Alfredo and said it was really good. The prices were very reasonable. I like the location because it puts you right in the hustle bustle that is San Francisco.
Family get together.
The renovations made to this historic restaurant are modern and beautiful, while retaining the essence of the original Grotto #9, which I have loved my whole life. My family is so happy to have our favorite back, and in such style. My parents had their first date here in the 1950's!
The renovation of the restaurant was quite nice. Other members of my party had been to the restaurant prior and it wasn't just like they remember but the improved menu was welcomed.
The food was average but the service was very bad. It’ll be a long time before we go back. There are much better restaurants on the wharf.
Love this restaurant's location, and the waterfront views are beautiful. But the renovation has rendered this place more of a generic waterfront restaurant than a place with vintage Disney-ish charm. My blackened snapper was rather dull, too, and I didn't care for the way the waiter tried to upsell us. But, the location cannot be beat and this is on par with other neighborhood restaurants I have tried.
We had a table with the bay view. The food was good and we had excellent service.
Went to the Grotto on Mother's day with a large group to Celebrate and Remember my 95 year old mother and all the mother's in our group.
It was a great time...everything was exceptional the food, service, Ambiance.
Had not been to the Grotto for many years.
Was a great experience!
I was visiting San Francisco and met 6 friends here for lunch! Their crab melt was so delicious!
We made reservations and were seated right away when we arrived. The place was not crowded at all and we were able to get a great table overlooking the San Francisco Bay and the Golden Gate Bridge. Maurice was our server and we was attentive and patient. The food arrived quickly and was delicious. We highly recommend the Crab Doughnut appetizer. If and when we go back to San Francisco, we will definitely go back to the Grotto. The place had a "mid-century modern" feel as far as the decor and the ambiance. Wonderful place!
Just not like it used to be
Very fresh fish and wonderful service with an amazing view. A place for locals and tourists alike!
We live in Victoria and Vancouver BC. Your restaurant was recommended to us by several people prior to our arrival in San Francisco. We had to check it out and weren't disappointed. Our reservation was scheduled for 6:30pm but after spending all morning and afternoon down at Fisherman's Wharf we were beat. There was still another 2 hours to go for our reservation. We decided to go at 4:30 and asked if it'd be a problem changing the time. Not only was the gentleman understanding and gracious he led us upstairs personally. And the food was delicious. One funny experience was when asked if I'd like a cocktail I asked for a Caesar. The waiter was very puzzled and asked if I wanted a salad? No no, a Caesar is a cocktail that is probably the most popular in BC, especially paired with seafood. Look it up and try it on your customers, I promise you won't be disappointed, your guests will love it! Thanks again for a wonderful dining experience. We'll be sure to return again when in San Fran, and will recommend it to our friends.
Landmark restaurant with some recent classy renovations. Food was excellent, ambiance and service outstanding!
Great view, great food, great staff that helped us meet our needs. We enjoyed ourselves immensely.
Disapppinted. We are long time customers of Grotto #9 and this is our first time since they renovated. The place looks great but the service was horrible. The hostess took 20 minutes to walk 1 couple to their table before coming back to get us. The waiter took our drink order right away but then disappeared for 25 minutes. Bring back the tuxedos guys. They were much better!!! Lastly, the clam chowder was like eating potato soup. Hard to find a clam in the soup. This used to be our favorite place but not anymore. Try somewhere else.
Everything was great
Beautiful setting, delicious clam chowder
3/16/2018. Staff very friendly and attentive. Everyone loved the food- all had seafood. Surprised us with a birthday dessert for my daughter. Highly recommend the restaurant.
We arrived to an almost empty restaurant for a 7:15pm booking. Food was excellent, service likewise, the first time in SF I could talk not yell to be heard not have to cup my hand by my ear to listen. Just reopened under new management and is a well kept secret so far.
Enjoyed our view of the sunset over the Golden Gate Bridge while eating local crab.
I was waiting for grottos to open again since they were closed for months the menue is way different than before but the food was great my boyfriend is really picky when it comes to food but he loved it. We’re definitely coming back. Keep it up! A big plus is the inside decoration.
My wife and I visited the Grotto recently for our anniversary. The hostess and waiter were very kind and prompt. The food was excellent! Our table was at a window, overlooking the marina at night. All made for a very memorable and romantic evening.
Awesome Place. Food was great, Service was amazing, and attentive. My Leadership team loved it!
Not only does this restaurant have beautiful views of San Francisco Bay and the Golden Gate Bridge, but the recent renovation has created a beautifully appointed, marine-themed interior that is very comfortable and conducive to quiet conversations. Both the artisan cocktails and fresh seafood dishes are absolutely delicious.
We were somewhat disappointed with our visit to The Grotto. We had early reservations (4:30pm) for 3, and decided to get there a little early and have a drink at the bar. The bartender was very friendly and helpful, and we enjoyed our drinks. Then we were seated in a nearly empty restaurant and given bread immediately...so far, so good. Then a larger party (10) was seated nearby, along with a couple of other tables seated, and they all had drink orders taken, then food orders taken, then food brought to their tables, all the while we're waiting for someone to wait on us. Finally, we flagged down the hostess, and a waiter came to our table. The food was good, but one of the four items on my husband's dinner was missing, though they did bring it after we told them. We were surprised with the slow service, given that the restaurant was pretty empty, even when we left at 6:30pm. We walked by Bistro Boudin nearby and that place was packed. Hopefully The Grotto will get their act together, because it's a beautiful restaurant, with great views, in a perfect location.
My fiancee and I celebrated our engagement here. It was beautiful. The views are spectacular...the food delicious. We highly recommend the swordfish, scampi and bread. Delectable!
Always liked #9. The new décor refreshes the place.
It’s obvious that it is newly opened at the service was excruciatingly slow and not great. Menu online did not match was was actually available so I did not even get to order the meal I wanted. Huge restaurant with great ambiance and views. Not a very diverse menu with a big focus on crab. Crab cakes were dry and the salad lacked cheese or something to give flavor.