Went there for the first time and will definitely go back! Food and service were excellent!
This was one of the most miserable dining experiences we have ever had. Let's start with the new menu. The former menu had more casual fare at more reasonable prices. We were unpleasantly surprised to discover how overpriced this place has become. Second - our lousy server. He had too many tables to take care of and paid little to no attention to us. I had to flag him down after half an hour to get my husband a soda refill and request bread for the table. Third - I looked up at one point and saw nobody in the kitchen. Not a good sign. After more than an hour elapsed with no dinner, explanation or apologies from our server, we left. As we were about to walk out our order appeared. Too late! The kitchen as well as the wait staff was clearly understaffed. We should have been notified when we walked in so we could make a decision as to whether or not to stay. The manager claimed to have no idea we where waiting for over an hour, Gotta call bs on that as the entire restaurant was forced to wait for at least as long as we did. The table next to us waited 45 minutes just to get some hummus! We have eaten at this place several times and never had such a lousy experience. It could not have been more disappointing. We are not running back anytime soon, if ever.
Expected something special for Christmas Eve but no. Lamb shank was very good as was the apple salad.
We have eaten at The Grill at the Boulders several times, but the abysmal service we’ve had on our last two visits assures we won’t return. There were only three tables occupied when we arrived early on Sunday night. After 10 minutes of waiting for a server, I went looking for one and encountered the manager and a server. I told them of the poor service we’d had previously, and they assured me they would take good care of us. The drinks for the four of us arrived at varying intervals over a ten minute period. There was something in my wife’s salad that the server identified as a bandaid, but which the manager said was a wrapper from the greens. They said they would comp the salad, which they didn’t do on our bill until asked. One of the entree was wrong, so one of us ate after the others had finished. The checks the server brought were completely wrong. In short, for a first class resort hotel like The Boulders, The Grill is an embarrassment.
We actually got married at the boulders and my wife thought it would be nice to have our anniversary dinner there. We took her parents who were in town and every person was impressed with food quality and service. We had a great time and will continue the tradition moving forward. Also we will be having dinner there monthly from here on out.
The food, drinks and service were fine but we have had better quality for much less - not worth the cost...
great restaurant and atmosphere --- it was restaurant week so had the 3 course tasting menu -- food was excellent service was attentive and overall experience was casual yet elegant --- I must becoming old as I just don't get why some people don't dress appropriately for a great meal but I won't blame that not on the restaurant
Very casual place seems that the only place to eat dinner while staying at the boulders is the grill. Fit for everyone including families.
The Boulders is a beautiful resort whose restaurants don't generally live up to the standard that should be expected. We ate on the terrace of The Grill, which is a wonderful venue. The food was only average...a nice rib-eye, a good ceasar salad, and a shrimp pasta that was short on shrimp. The server was very poor. Any request (rolls, a glass of ice, a take-away box) had to be repeated 2 or 3 times before he responded. Very disappointing.
Never again - what a waste of money & time.